My trip to this location was an excellent experience. We used our football team fundraiser coupons and they knew exactly how to transact them. The team was polite, friendly, and efficient, and the cleanliness was excellent for a weekend. The burgers were fast food perfect, the shakes were thick, and the fries were delicious. Thank you. read more

In my experience, the service was very disappointing. I placed and paid for a DoorDash order, but when I arrived I was told the restaurant had not received it and they would not make the sandwich, even after I showed proof of purchase. I understand that technical issues happen, but I expected more effort to help resolve the situation. Unfortunately, this experience left me frustrated and unlikely to return. read more

Visited 3/15/2025 Hi Guys. This isn't my usual kind of review but I was in the mood. Visited "Jack in the Box" in Ramona on my way home from shopping. I ordered Three Jumbo Egg Rolls. $5.99 And The Chicken Teriyaki Bowl. $9.29 First the Egg Rolls were very well made and crispy on the outside with tender crispy veggies on the inside. They were much better than I get at most Chinese Restaurants. Very much worth trying. I'll be ordering these again. To go with the Jumbo Egg Rolls I ordered, The Chicken Teriyaki Bowl. It's loaded with tender chicken and veggies on a pile of white rice and drizzled with a tasty teriyaki sauce. Not the biggest bowl I've had but it definitely hit the spot. For a burger joint it's a quick tasty option for those times you just want something a little different. I'll be grabbing this combo again soon. Worth a try. read more

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After multiple visits, I was informed by other staff member and last week by Jack that the franchise owner has discontinued stocking strawberry and grape jam packets as a cost-cutting measure. Finding this out only after paying for my breakfast sandwich was frustrating, as it's a staple of the meal.A jam packet is a negligible expense--likely less than 10 cents--yet removing it significantly cheapens the customer experience. If the franchise is struggling to find margins in a packet of jelly, the issue is likely with inventory management or waste control, not the condiments themselves. Despite this, I returned yesterday Mothers Day at 2:20 PM after a long drive. I ordered two tacos, assuming they would be a safe bet. Even with a significant wait behind only three cars--plenty of time to ensure quality--the tacos I received were completely undercooked. The shells were white, soft, and had no crunch whatsoever. Between the lack of basic condiments and the poor food quality, I no longer feel like a valued customer. I hope you look into your inventory management and kitchen standards, as these "cutbacks" are clearly affecting the customer experience. read more

The best jack n the box around- it has literally ruined the other ones for me. We work nights so we are always here between midnight and 5am. Differs every night but the night crew is on POINT. The tacos and all the food is always hot and fresh and they are quicker than most drive thrus. We come 5 nights a week and are never ever disappointed! And they have a smile! Never rude- just great experience every night, read more

I go to this jack in the box in Ramona 3 or 4 times a month. The staff is professional the blonde young lady with a rose tattoo on her left arm always go above and beyond. Her customer service skills are amazing thank you for all you do. I got the bacon ultimate cheeseburger this last time I was there . It was very good . I would recommend them and I been coming to this one since I was in junior high school. Will be back thank you again. One of the oldest restaurants in Ramona California read more

Jack in the Box - Bacon ultimate cheeseburger - Fast Food Near Me - Ramona, California

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i'd appreciate if any member could provide the phone number and connections to reach an actual costumer service person. every number i've called, and bbc emailed has not connected me to one, nor has any location manager. Thank you!! read more

The food is amazing and tastes very good I've never been so happy about eating at this food chain. The service is also very good the staff are nice and chill. I appreciate every staff shout out to them. The place also feels great. The ambiance is great. read more

I've come to the Jack in the Box in Ramona on multiple occasions for breakfast, lunch, and dinner, and I've never had any issues. The food here is always good, and the staff are consistently friendly and efficient. The dining room isn't too big, but it's always kept clean, and I've always received my food quickly whether I'm dining in or using the drive-thru. The only time I've had to wait was once when I went through the drive-thru early in the morning. The lady kindly asked me to pull to the side and wait for my churros since they were just turning on the machine. That right there showed me that the food here is made fresh, which I really appreciate. I only waited about five extra minutes, and the churros were definitely worth it. Some of my go-to items are the Buttery Jack, Loaded Tiny Tacos, and the Munchie Meals--always fresh and delicious. Just a heads-up: the restroom has a code, and this location is not 24 hours--it's open daily until 3:30 a.m. Overall, based on what I've experienced, I don't think you'll have any issues here. Great food, great service, and always a positive experience! read more

This Jack in the Box does a good job of preparing food quickly. It's accurately distributed we get everything we paid for and the staff is very very friendly even late end of the night. I often do DoorDash deliveries and find the staff here hard-working and friendly. My 15-year-old eats from here regularly several times a week and they do a great job. Highly recommended. Keep up the good work guys. Thank you. read more

I ordered a salad and they delivered it cooked; they didn't provide any utensils, sauces, or the napkins I had requested in the app. read more

Jack in the Box - Fast Food Near Me - Ramona, California

I know this location closes from 3:30-4:30am everyday. I work nights in Poway and drive thru Ramona on my way home in Julian. I stopped by Thursday early morning at 3:20am only to be told by an employee that his crew already left and he couldn't help me until 4:30am, not that big of a deal unless your starving and nothing else was open. They need to change their hours if they are going to close early. I'm one very disappointed customer! read more

The mofos get paid $20 an hour and they don't do shit. The drive-through line was really long so I went inside and I waited longer than if I would've gone to the drive-through 7 times. All I wanted was some curly fries. Can you tell me where the curl is in these fries??? This place effing sucks read more

Jack in the Box - Certainly not curly fries ‍ - Fast Food Near Me - Ramona, California

customer service is great, however, wait time is a little long and my order was wrong. I ordered the Swiss and bacon buttery jack and when I took the bite, it was missing bacon, which is a little weird because bacon is one of the the main parts of that burger, I wonder if there's anything they can do about it read more

Jack in the Box - Swiss and bacon buttery jack - Fast Food Near Me - Ramona, California

Been in drive through for 30 minutes. Pathetic service. Don't come here if you are on a break. It's always like this . read more

Jack in the Box - Fast Food Near Me - Ramona, California

I came in looking to try their knockoff Western Bacon Cheeseburger but left enjoying their country hospitality instead. It's rare these days to hear a hello and thank you when placing a drive-thru order. The combination of Kim and Tiffany gave us a perfect order and a great viait. Bravo Jack in the Box of Ramona. As for their advertised BBQ Bacon double cheeseburger.. Well that's a differnt story. It's basically their small cheeseburger with a second beef party with bbq sauce and onion rings. It wasn't bad, but it was a poor copy of one of the best fast food burgers in the country. That being Carl's Jr's Western Bacon Cheeseburger. read more

Jack in the Box - Knock off of Carl's Jr's Western Bacon Cheeseburger - Fast Food Near Me - Ramona, California

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Yesterday afternoon I went through the drive thru at 2:50 p.m. There was a car in front of me and no one behind me during my transaction. In other words it wasn't a rush time. I ordered the double cheesy jack combo with curly fries and a large Dr.Pepper. They service was fast however after I drove off I decided to have some in the car curly fries. I reach into the bag and pull out this pathetic attempt at a large curly fry. This wasn't even a small fry. The fact that they put it in the large container was a total slap in the face. I would have rather they given me a small fry container so I could at least think " they gave me the wrong size". I can live with a mistake but giving me a large half empty fry container says to me that they don't care. Before you ask there were no fries in the bottom of the bag and most of the fries I did get were cold and about an inch long. read more

Jack in the Box - Curly fries "large". - Fast Food Near Me - Ramona, California

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Just went through the drive thru around 4:15 am and was told by an employee on the intercom that they were closed. Employees there, lights on, 24 hour signs all over, listed as 24 hours, and closed. I made a trip that way specifically for jack in the box because it's the only place open at this hour. Have never left a negative review, and never left a review for a fast food place but I'm hangry and you're paying your employees to be there to turn customers away. read more

This has definitely been one extremely disappointing late night visit to Jack in The Box. Brian, the young man running the drive thru is a disgrace to the well known food chain. Rude does not begin to cover this young man's attitude. Not only did he insist on taking back the food he sold us the first time around but laught in our faces. I am truly appalled with the customer service at Jack in the box in Ramona. Ps: They seem to regularly run out of important food items daily and the shake machine gets shut down whenever the employees feel like shutting it down read more

Food poisoning. My husband and I ate here on the drive to visit family for Thanksgiving. We did not end up going to Thanksgiving dinner because we were too busy vomiting. If you like your insides on the inside, don't eat here. read more

Came to the drive through to pick up my mobile order after being in the hospital, the line wasn't moving but then i realized it was 3 cars purposely blocking the speakers so no one can get by. I had already paid so there was no way i can get my refund now. read more

I pulled into Jack's drive thru after grocery shopping to grab a quick burger. This was yesterday, January 19, 2023. I was greeted by a girl standing at the drive thru entrance. I couldn't see the menu. She asked what I wanted so I just said a Jumbo Jack. She tapped it into her machine and stated the total would be $6. I don't remember how much the change on that was. I pulled up to the window and the server verified my order, then told me it would be $16 and whatever the change was. I asked if it was really $16 for a Jumbo Jack and she replied that was correct. I told her to cancel the order and left. Once I got home I check their online ordering system and Jumbo Jacks are almost $6. Basically, with tax, it would have been $6 and change. This leaves me wondering what kind of scam they are running. I have contacted corporate headquarters and left a complaint. I wonder how many hard-working Ramona people are getting overcharged by these people. Never going there again. read more

Beautiful remodel - looks very inviting. Digital menu boards on the exterior. Food quick very good. Nice guest Service read more

Jack in the Box - Exterior - Fast Food Near Me - Ramona, California

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Horrible service turning away customers because they have a large vehicle and when asked if the order can be taken in the lobby instead they tell us that they are closed when clearly they are open and this jack in the box is open 24 hrs we are blue collar men and drive bigger vehicles and you work in a town filled with men just alike i was turned away as well as several other due to having bigger vehicles read more

Always close earlier than expected! We ordered on the app hoping to come and just pick up our food, just to here that they're close. If you don't have enough employees, or whatever reason to close before the hours, leave signs and don't let people order through the app. This shows how unprofessional this whole place is. Definitely call before you decided to go here late night. What a shame. ( If you're Spencer V. aka the manager, business owner or whoever you are, fix this problem. Don't just say sorry in the comments and telling people to go to a website that doesn't even exist to complain! DO BETTER ) read more

UPDATE 12-01-2019 Against better judgement I bought a chicken salad and two tacos. WORST food poisoning I've ever had. At least 24 hours of vomiting. Drank water just to keep the pain to a minimum. Emailed Jack in the box corporate. I get a message on my cell from a Jennifer or ? from corporate. I left her a message and never heard back. I had filled out a complaint form with San Diego. I get a call from a health code inspector asking who, what, where. The facts are that I got food poisoning from the Ramona Jack in the box. Corporate, never returned my call BECAUSE I filed a complaint with the county health inspector. What I learned. 1. NEVER eat at any Jack in the box. 2. Jack in the box corporate does not care if YOU get extremely ill. 3. Keep any food or wrappers if you suspect food poisoning. 4. Go to a doctor. Get diagnosed and sue. This is a no joke illness. read more

Jack in the Box - County form - Fast Food Near Me - Ramona, California

they've started doing a really strange thing where they send out a guy with a mobile order screen. drove up to the drive-in the other day and confronted by this guy three cars back asking us what we wanted without ever seeing the menu. This was also at 9PM. kind of creepy to just have a random guy approach the car holding a tablet in the dark. I know they sometimes use that system at in-n-out, but in-n-out has like three things that you can order. With a place with such an extensive menu, it doesn't really work. I definitely would have gotten something different if i had been able to see the menu before ordering instead of pulling the basic options up on my phone. There's gotta be a better way to speed up orders than this?? read more

Worse jack in the box by far. Customer service is so horrible. Worker gave an older lady her order. The lady had a service dog and could tell she was not doing great. When the lady asked the worker for some sauce her answer was "I'm off the clock" and walked alway leaving the older lady all alone at the counter. read more

Look I'm not one to complain but this was just out of character. I work in the industry and this is wild. Not only is it stupid to hire children that obviously don't know better but hire children that just don't have any manners. Eating fries OUT of the fryer on the line in front of the drive thru window... for the public to see. Must be your first job because you're immature. To the "shift leader" that said he was "too busy" trying to talk to a guest. What the hell. It took me going inside to get your attention. Then disrespectfully giggle in front of my face because I'm telling you that's disgusting. Mind you. This teenager who was eating fries off the line.. ALSO handled my food after.. Then argued back "those fries weren't for you" !!! so it shouldn't matter? I'm sorry.l but My BF ordered curly fries for his munchie meal which is what you were clearly eating prior to my food being ready. Seriously yall. Do better. Asked why he wasn't using gloves and he said they don't use gloves in the place. What a JOKE. read more

This is probably one of the most ghetto jacks I've been to lol the cashier calls me a bitch as she's leaving with 3 bags of food! But wait there's more!!! They always do this, I'm here at jack and the box it's 2:30 and it's closed. Why if they close at 3:30-4:30. Yet when I went to the window and asked I thought you guys closed at 3:30 she said well that's your own problem I work three jobs and I don't need to work for another four it's probably going to be closed until four or 530am like what kind of business does that and who hires nasty people with attitude at 2am???? You're the only jack in the box in Ramona! Do better jack. You working 3 jobs is not my problem you doing your job at the one you're at is my problem lol read more

Update from 9 months ago, after the remodel- drive thru is still slower than snot. Just spent 30 min in the drive thru because I couldn't be out. And they forgot our sourdough Jack. Had to go back in and wait 10 more min for it. They have so many employees- how can it be soooo slow?? read more

Service is bad here and unprofessional workers need help I'm Surprised they have a work routine serving customers and door dash customers my bad experience was they didn't want to resolve an issue with an order on DoorDash speaking very unprofessional from one of the managers there, and a workerWork Jack. read more

Fryers have been down for weeks now, will never return to this site, up yours whatever manager works there

Went to get food earlier today waited in the drive thru for nearly 40 mins and they still managed to get my order wrong .

45 minutes in the drive thru, and you are just trapped. Food was wrong and cold. So disappointing that they can not get it right. No call back from management yet. read more

Literally have only been here twice and both times my order was royally messed up. I'm all for a great work environment but when it's to much joking and not enough focusing on the right order stuff gets messed up. Tip of the day focus on work joke on breaks. read more

Sigh says 24 hours. I looked at my clock it was 3:15am. Get to the drive through. The guy says they are closed. It wasn't even 3:30am. So now you close before the scheduled time. You need to make up your minds. You either stay open 24 hours or close the store at midnight. read more

So every time I come here at about 3:30am (because my staff and I work at a bar and this is the only place opened) we are told that their computers are always down during that time to update. Fine. Whe I get here at 4:25am just getting off shift, the shift leader comes out, says they don't open until 4:30am (5min away) but during that time everyone in the drive thru needs to park in the parking lot for the 5min until they "open again." When I ask why I can't stay in the drive thru for that 5min, she raised her voice at me, and threatened to refuse me service. If you don't want to work, just say so and put the closed sign instead of acting like our patronage is such an inconvenience. read more

Only place "open" late night early morning. Supposedly closed between 3:30am and 4:30am. Tried the drive thru at 3:00am and was behind a mad customer that had been waiting to order. Guy was angry they decided to close early Sketchy situation for some mini pancakes. Guessing this isn't the first time they closed early. One of the first few comments was about them closing early or some made up story about their system being down. Late night let down, guess it's a gas station burrito for the late shift. read more

Maggie was so sweet and kind at this location she was all dressed up with her cute Santa earring and necklace today such a sweet kind lady someone make her a manger had a really awesome attitude compared to other workers here someone make her a manager ! read more