I haven't been to Jamba Juice in at least 5 years, if not more, but dug up some old gift cards and one of my goals for 2020 is to use up all my gift cards instead of letting them rot away in a drawer and wasting money. So with this location being so close to me, I decided to try it out again. The menu is totally different from what I remember and I guess they don't give a free boost anymore. I've been there a couple of times and got the apples and greens and the pomegranate paradise. They were both pretty good and came out really fast. The customer service is okay there, and it's always been pretty empty and clean. read more

It's 7:40 pm on a Saturday and your doors are locked even though your hours say you close at 8 pm? Waste of my fucking time driving here. read more

Jamba - Hours say they're closed at 8 pm on Saturday yet their doors are locked and it's only 7:40 pm. Waste of my fucking time. - Juice Bars & Smoothies Near Me - Tustin, California

Today, I ordered 2 smoothies. The young lady who took my order couldn't answer if one smoothie had yogurt. I looked over the menu myself and found the answer. She was not friendly at all. Why did I tip her? She didn't even say thank you. I certainly hope management will train this girl on good customer service. No one else was in the store. It was about 11:30AM October 21 Friday. This makes me want to go to another location. read more

Nice little spot close to my house. Seems like they close way to early though. Wish they would stay open later for those late night Jamba urges. Store has some seating and games you can play while waiting? Or just feel like hanging out during hot summer. Staff was very nice and knowledgeable. read more

No issues with my juice, but Bri was super rude and very unprofessional. I ordered two online drinks and the website made a mistake with my order so one drink was incorrect. I told her I have an allergy so would need it remade. She very abruptly grabbed the drink and said okay I'll made a new one. She had such a bad attitude and was very aggressively making the new drink, shoved it over to me and literally didn't say a word. I apologized and thanked her. Listen I know people have bad days but unfortunately when your in the service industry you have to fake it on those days. read more

Located next to Dunkin Donuts in the fairly new shopping center. Never crowded, then again, I generally come in first thing in the morning. The staff has always been friendly when I come in. They don't Juice a lot of veggies anymore, so the "greens" are limited. Apples n Greens are good if u need to intake kale but don't like it. read more

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The order was made wrong, I got a different drink than what I ordered . I asked for them to make it again and got serious attitude in return. I showed the guy the picture and one of the employees walks over and starts giving me attitude. I wasn't rude when I asked them to make it differently. The tone and backtalk really wasn't helpful. On top of waiting for 15 mins for two drinks in an empty store. I really wasn't expecting to be treated like that when I just asked for it changed. Worst experience I've had at Jamba Juice. read more

Mean Staff who consider that customers are fool. Because of sensitive throat I wanted my juice to be without ice, however, there wasn't an option to specify this in online order, I called they didn't pick up, when I reached the store and requested the same, the staff said she would have changed it but that was the last batch of oranges, you took my order and you only had oranges for my order, Kudos for such a wonderful inventory management, what a calculation. We pay you to run your business and earn your bread and butter, but we are not fools. read more

Great service and always consistent and yummy. I use the app and it's always ready when I arrive

Why do they ask people to show their ID and it doesn't even make any sense... This is a juice bar not a nightclub:))

The team members working closing shift saved the night:) Went to another location for smoothies, but the drinks had plastic in it. Came to this location and they were soo polite to us and remade our drinks. The drinks were made right and refreshing! Thank you Jamba team! read more

I've been coming to this location as a regular since it opened, but will no longer be coming in. The last 3-4 times I've been in they have messed up my order in some way, and the excuse is they r training. They seemed to have gotten rid of all their employees at one time and starting over and no one has any idea what they are doing. The last few times the have forgot to replace an ingredient with another so I got a different one to make it easier today and they didn't even try to blend it. I don't know about the rest of u, but I don't like to chew my smoothie, this is so gross, but I was halfway to work before I took more then a little sip. Waste of money for the last time. read more

Jamba - Juice Bars & Smoothies Near Me - Tustin, California

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Thank you Makayla!! I was more then pleased with the service I was offered. Thank you again for helping me choose a drink, it came out great. read more

This is the third time I've come to this Jamba Juice and the server Bri is always so freaking rude. Like my goodness, the first time her and other coworkers were on their phones and made us wait a few minutes because they were watching TikTok's. Then the second time, I ordered a white and red gummy and Bri had made two white gummy's instead. Which naturally resulted in me asking for a new one to be made. She then proceeded to roll her eyes and gave attitude. Now for what happened today, when we came in she had been blatantly hostile. No greetings or anything, just so rude. "What do you want, it will be__". She had also taken a phone order during our order and was so rude to the person on the phone as well! Then when she hung up the phone, she rolled her eyes and made fun of the phone customer to her coworker, RIGHT IN FRONT OF US. The first two times, I had chalked it up to possibly catching her on a bad day but now it just seems as though she's just a rude individual. Ya'll need to either train your staff better or higher better staff. She's terrible and creates such a hostile environment. The drinks aren't worth dealing with her attitude. We'll no longer be returning to this Jamba Juice. read more

Hey new Jamba Juice, one Medium drink split into 2 cups does not make 2 kids size cups. Medium: 24 oz Kids : 9.5 oz Do the math, you're cheating your customers! read more

I am a big fan of this location because the people that work here always do a really good job making the smoothies very very good. I like the fact that they take the time to make the smoothie and they do not rush. They make sure they put all the proper ingredients in which you would think is something that every single location does but trust me when I say they do not. I am a big smoothie fan and I go to Jamba juice's all throughout the country. This is definitely one of the best locations when it comes to preparing the smoothies the right way. I used to work at Jamba juice in Dallas Texas a few years ago so I know the correct way to make a smoothie in this company always does it the right way read more

This new location is clean and the staff are very nice. I think this template for new Jamba Juice franchisees is more open and brighter. They are expensive as far as wheatgrass is concerned. They also tax the wheatgrass shots which is kind of weak since it's not typically a taxable item. Mothers Market and some other Jamba Juice locations don't tax it. That said, it looks to be a good location and I hope it does well. read more

Jamba - Juice Bars & Smoothies Near Me - Tustin, California

One of the best jamba juices I have been to. The service is amazing they have an amazing atmosphere with music that is of the times and i literally ordered and literally like 5 seconds later I was leaving with my drink in hand. Only thing I was confused why they asked me for my ID when I was using my debit card but they kindly explained to me that it was there store policy which I was fine with. And I love how they decorate for Halloween it so cute. Also the store was super clean which I really appreciated because it shows me that the amazing workers take pride in there job which is good to know. read more

store was super clean but our smoothies tasted like ice. we got two protein berry workouts and one aloha pineapple, all three tasted like ice. as a former Jamba Juice employee, I know how drinks are supposed to taste and these were NOT made to standard. the guy who made our smoothies was listening to music on his AirPods and obviously didn't make the drinks to standard. would love to see an imporbement in customer connection and beverage quality. read more

I been coming here for awhile now whenever I'm scheduled to work at the Costco at the District as a vendor and they've been kind to me from the beginning. I order my usual breakfast of the turkey sausage and egg wrap and it's always good. The employees are great too. They greet you right when you walk in and you just get a great vibe. This is literally the only Jamba Juice that's nice and welcoming that I like going to compared to a few others I've been to already. Great employees, yummy drinks and breakfast read more

Morelia was super nice! I couldn't decide what I wanted, so she asked me what I liked and gave me a great recommendation! Carrot and orange twist juice. Really cute store, they have games inside and it's in a great shopping center. Woohoo! read more

I come here often, I usually get the peanut butter protein style smoothie, place it's always clean, parking not an issue, also they have outdoor sitting if you are looking to chill for a bit. I would recommend to download the app to take advantage of the reward program. I would recommend. read more

This Jamba Juice got it down. Their smoothies and bowls are spot on.

Ordered the new matcha drink and it wasn't good. Asked for light ice and it was filled with ice (half the cup). Aldo ordered a smoothie bowl and it tasted frost bit. Frozen fruit and too much peanut butter. Won't be back to this location. read more

Brianna was very helpful and quick with our order. She helped my kids and I by giving us recommendations, even though she was working alone. Took our order and made our smoothies rapidly. Store was clean, smoothies were perfect and not too watery. Love the seating. read more

Just had the best smoothie of my life at this spot! There was only 1 person working her name was BRI she made it known that I was was there she greeted me as soon as I walked in, very professional. I got my smoothie quick and and it was delicious. She was very good at giving me options and if I didn't like it I could switch it out no hesitation. Love this spot love the vibes love BRI read more

Tasteless that you demand a tip when paying by credit card and just having a tip can in person isn't enough.Your not sitting customers and serving food as a waiter or waitress. Tasteless tasteless tasteless. Your employee girl was practically begging for a tip. Which I felt forced to leave a dollar in the can.I will contact corporate on this. Bad manners Jamba Juice corporation. 5 stars for the juice 3 stars for the shake down. read more

always great service and kind workers but there use to be this one person who worked here, that always went above and beyond for the customers! she had blue hair and was very short, she perfected the artistry of making jamba juice. i miss her. just reminiscing. read more

Since the Tustin Marketplace location has closed, this has been my go-to location for Jamba Juice. The customer service here is pretty average, not bad but also not great. The smoothies are usually blended well and taste consistent every time I go. The location is located in a new shopping mall with plenty of parking so that is a plus. Inside there are several chairs and tables with board games to play. read more

This is by far the best Jamba Juice to go to, I went late to order just before closing time and the girl that was working was very helpful even though it was almost closing time, she helped me pick out a good tasting smoothie and will for sure be coming back again. great customer service. read more

Needed a quick pick me up, a kids size mango smoothie with an extra energy boost. One sip and I genuinely felt a change in my mood, this store is very clean, don't know if it's smaller than usual stores but a good quick place to go to. There's even 15 min parking right in front. Service was great! read more

Watery smoothies, perhaps team needs additional training. Staff is super efficient but unacceptable to have watery $6 smoothies. read more

Clean and friendly service. Quick grab and go. Ordered my usual peanut butter mood.. the best. Caribbean Passion is also good.

I've came to this location over 4 times around 5:30/6 P.M. asking for a cucumber cooler and it's always the same response. They don't want to do it because they have already cleaned the machine. I understand that response when it's maybe 30 minutes before closing time but over 2 hours ahead of time is ridiculous. read more

Love this Jamba Juice..the people who work here are nice and very welcoming!! Will be back!

I visited Jamba the other day and it seems like they're still working out the kinks of opening a new location. I ordered the Apples n Greens smoothie and had a birthday reward to redeem. The cashier told me my total and I input my rewards number to redeem, and then the transaction was processed. The cashier didn't acknowledge that the transaction was done, so I stood there for a minute awkwardly while he figured out what to do with the slip that printed out. There was another guy there who made my smoothie, but it definitely came out as more of a juice texture (so much so that I went home and double-checked the menu to make sure it was indeed a smoothie and not a juice). Taste was fine and the second worker was nice enough. Give it time and I think they will become a well-oiled machine like the other locations. read more

We just bought some smoothies here. I'm super thankful to them because I only ordered a small, but they had enough for a medium in the blender so they just gave me a medium! Thaaaaaank you!!!! read more

Walked in a little after opening. I ordered a Pink Starburst thick. Well let me tell ya. They gave me exactly what I asked for. I'll def be back. read more

I love this location! I pretty much come here 2-3 times a week and it's always consistently good.

Ordered thru the app to the wrong place. These guys were amazing and made my order anyways. Shout out the the whole squad at this location!!