My online order for pick up was missing 1 of the 2 items I ordered. After verifying my receipt of the missing cup of soup, he apologized and upgraded the cup of soup to a bowl for the inconvenience. And offered a free cookie while I waited for my soup to be prepared. You don't see that too often anymore. He valued my time and the inconvenience. Great job young man! read more

Noelia greeted us with a smile. She quickly told us about the manager special. I decided to take Noelia's advice, ordering half sandwich with Irish potato soup. It was fantastic! Good customer service is a wonderful way to start your meal order. Sweet ice tea was good & a choice for all. The FREE soft serve ice cream is always a great treat! Building, seating area, & bathrooms were clean. There is parking area behind the restaurant, in the other shops to allow an RV to park. Jason's Deli is always a wonderful stop. read more

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I like everything on Jason's Deli menu, but what I really enjoy is the salad bar. It's difficult to find any restaurant in the Dallas area who has a salad bar these days and the one at Jason's is huge! I can easily load up and have enough leftover for the next day. I also love the club sandwiches, soups, and sides selection. However, the corned beef sandwiches are hit or miss and can be on the dry side more times than not, which is why I dinged them a star. I'll always return for the salad bar as it's the healthiest option on the east side of Richardson. read more

Although, we have been here many times since my last review, I wanted to say thank you to Richardson Jason's for continuing with great service and food. The employees were working very hard today with a packed restaurant. read more

Today has to be the worst experience at Jason's Deli. The salad bar was a complete disaster as there was no lettuce and other items were out. The cornbread roll was from yesterday and not fresh. This place changed and not for the better. I had to ask them to refill the salad bar because no one was watching it. I really should have gone somewhere else. This is really sad Jason's! read more

Lacey was friendly, gave good suggestions on items and very nice. Restaurant staff were kind and helpful as well. Establishment was clean and salad bar was good and maintained. I would come back or recommend this place. read more

We enjoy coming here because it's close, convenient and my daughter enjoys their sandwiches and soup combo. I do enjoy their salad bar because I can load up and their baked potato is on point. The ambiance is basically your average norm with average to low noise. The employees were friendly and deliverance of food is pretty quick. Overall the food, quality and service is consistently good. We're happy that they open this location because it's conveniently close. read more

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I have ordered from Jasons at least 5 times since it opened. Every time something is not right, from food left off the order to being left sitting in the pickup spots ( I have a serious back issue). This last time my order was cancelled before I got to the store. I received no message back that the accepted order had been cancelled. The manager was busy and all he could say was "sorry". The app is a struggle every time I use it. I manage many other online apps just fine. I have concluded and one manager agreed with me, that the app is the problem. I'm done. read more

Thankful to Finally have the Jason's Deli .5 miles from my home!!!! Can you say Muffaletta!!! Deliciousness!!!! They open at 10:00 am too! I also Love to get the salad bar when entertaining. When my MIL gets to choose her meal she usually picks the Jason's Deli Salad. It consists of all the ingredients we want on our salad, minus the lettuce. Toss all together & it's a Yum! Saves time on chopping also. Yippee...Jason's Deli! read more

Jason's Deli - Muffuletta! Mmmmmmmm - Salad Near Me - Richardson, Texas

I frequently visit this location as it is conveniently close to my workplace. On my last several visits, I have had the pleasure of being assisted by Temeka H. She consistently provides outstanding service, and her positive attitude truly enhances every experience. Her professionalism, attentiveness, and dedication to exceptional customer service never fail to impress. Food is always great but she has become a key reason I continue to return. read more

Isnt cleaning should be after hours , when there are no customers around and not when the food is out? I observed her cleaning and scrubbing. Didnt change gloves and handled those metail containers back .I am a huge Jason's deli fan but this one is definitely off. #foodsafety#contamination read more

Jason's Deli - Do ypu want your salad add ons soapy?! - Salad Near Me - Richardson, Texas

I'm just sick of what I get each time! These people will make spinach veggie wrap 95% of the time almost empty, just a few veggies in the wrap. Now I ordered salad, adding jalapeños. Look at the picture, how many jalapeños are there! They added croutons by themselves. And no walnut etc that I asked for. I'm just so sick of it!! read more

Jason's Deli - Look at the amount of jalapeños there:( - Salad Near Me - Richardson, Texas

Very friendly staff, great location. Clean place and food is great, I love that they have a variety of options. I signed up for Deli Dollars and happy about that. read more

Salad bar was fresh and clean. Cashier,server and busser all were cheerful and courteous. Sandwich was good. Overall an excellent lunch experience. read more

My turkey muffuletta was horrible!! No taste, more olive salad than turkey. I'm very disappointed! I asked for ruffle potato chips and got baked lays chips! read more

Ordered 120 sandwich boxes. The sandwiches were perfect for what our family needed. The service, kindness, compassion of Myles was Five Star!! Dan (manager) you are blessed with an Amazing Team. The deliver was on time. Excellent Customer Service. Will recommend your restaurant to our community. Again, thank you for the excellent food and excellent customer service. read more

Jason is new to our neighborhood and we ran by for lunch while out doing errands. Clean restaurant and helpful staff. Very large menu Tiki Hubby and I share the special 1/2 Ruben sandwich and Mac and cheese. Plenty of food for us and they split our 1/2 sandwich. Corn beef on Ruben was perfect delicious sandwich and Mac and cheese was creamy great comfort food read more

Jason's Deli - Ruben Sandwich - Salad Near Me - Richardson, Texas

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I love their salad bar. The restaurant is clean. Sometimes during lunch time they only have 1 person on the cash register so it was slow.

Ordered a Reuben and apparently they have a new meat supplier. The corned beef appeared much processed and had no taste. Order brought to our table did not have the sides and both were served without the pickle. read more

The drivetru service its very slow, it lasted 8 minutes waiting for me to be speak in the horn and another 16 minutes waiting for the line to advance to pick up my food, it's too much waiting time.. read more

Overall great service and amazing food. Always come with big group of people, and we are always served amazingly. I highly recommend this spot for anyone who is hungry. 10/10. read more

Pros: --Server at drive through was friendly and helpful --no wait at window --plenty of turkey on sandwich Cons: --sandwich poorly constructed --near in one like in middle of sandwich --Avocado consisted of two 1/2 slices, barely enough for 2 bites --turkey extremely salty --bread thick and hard --provolone cheese hard and dry For a sandwich place they missed the mark totally. Know they just opened. Might try something different next time and find them another chance. read more

Enjoyed my first trip during their opening week! It seems now that the staff is a lot younger and less experienced. Not that young is the problem, but the polish and extra care that the staff took to make sure to get my order correct the first time was really appreciated. My girlfriend and I just finished our dinner here, and I have to say it wasn't as clean, as fast, or detail oriented. The Reuben sandwich I had was loaded with meat, but it was less of a "stack" of corned beef as it should be and more just all over the plate. My biggest problem was that I felt like I had to repeat my order 2-3 times. I just got a manager's special with a side salad, it is the first thing on the menu. I love Jason's Deli when they are running top notch, but next time we come back I hope the cleanliness, attention to detail, and service are worked out. This place is a godsend for our area in desperate need of some healthier food options. We were so happy to see it going in and being built. I can't help but feel a little let down as it seems like "just another location", and not the newest store on the block. My review will stay at 3 stars until I see that these issues are addressed and corrected. read more

Just had dinner at Jason's Richardson Square Mall, Richardson, TX. My companion had a half baked cold Plain Jane. I had a Manager's Special with half a corned beef sandwich. The corned beef had so much gristle, half of it went back on my plate. Needless to say, Jason's delis is no longer on our list for eating out. Seems prices are way up and quality is way down. Norma Y read more

We just received a business order from Jason's. Even though we were a little late in ordering, we received our order in a reasonable amount of time. The delivery person was sweet and helpful. The food is currently in the hands (and mouths) of the attendees, and there is quiet coming from the room, so I am assuming it is very satisfying. read more

Slow, slow, slow every time. Sitting at window 15 mins+ Never had issues at Plano location or in Murphy but this one isn't doing too great, especially with it being so new. No urgency at all read more

Went in this morning around 10:30 and was immediately greeted by everyone. The guy at the cashier was super nice and helpful. It was our first time there so he had suggested the half sandwich and soup. After we placed our order I saw the salad bar and everything looked fresh and yummy. I went back and ordered a salad bar plate. Place was lonely, and very clean and quiet. Will definitely make the drive and go back read more

Love that Jason's is right by the house ! Service was great ! My panini was a bit overdone but tasted good overall. Place is clean . There are a few booths that people avoid by the door because when the door opens , the air is really hot ( in the summer ) or really cold at this time of season. read more

Jason's Deli - Salad bar - Salad Near Me - Richardson, Texas

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This Jason's deli is newer and very clean! We got there pretty early, the salad bar was full, our orders came out correctly and everything tasted good! What more can you ask for? read more

I love Jason's. Great quality and consistently good service! Menu is vetoed and portions are satisfying. You can't go wrong!

kaven was wonderful, he gave great costumer service from the moment we got there to when we left. We not only got helped by him but saw him helping multiple other costumers! read more

Don't go to the Richardson, TX location and expect to be served quickly through the drive in. Terrible service. This has happened to me now at least 3 times and I'm through with them. I waited in line after I ordered for between 20-25 minutes and there were still 2 to three cars ahead of me. I finally had to pull out of line and leave as I had to get back to work. This is ridiculous, if there are large orders, then have that large order car pull up so that you can quickly serve your next car. Each car that pulled up to the window was still waiting at least 5 more minutes for their order, should have been ready immediately when pulling to the window! read more

After having an issue 4 times in a row at this location I'll be going somewhere else. From the order taker not aware of a tuna melt or even that they have pepper Jack cheese to wrong sides and missing items then being left on hold for too long of a period. Staff needs more training read more

Salad bar was fresh and well-stocked. The soft serve cones were a nice treat after our dinner. We will definitely return to this locatio!

Tried out their new Great Southwest Handcrafted Bowl. The chicken tasted pre-packaged and the Rice was undercooked to where i had to stop eating it for the safety of my teeth. The bowl had good presentation but poor execution. The Service was good though. read more

I went to the one in Richardson, TX. The salmon sandwich was terrible. It did not taste like salmon, but more like tuna. The lettuce was wilted, and bread was hard. After not eating it,I went to the ice cream, which too was terrible. The lid to the machine was removed, and the ice cream looked curled. Afraid I'll never back and will tell family and friends the same read more

I have eaten at this location four times. Food is very good. Service was courteous and prompt.

Terrible drive through service. Crazy slow as well as lacking customer service wise. No thank you nothing even after having waited for so long and no attempt to be cordial. read more

I have been twice and the service was slow the first time but abysmal the second time. On the last visit I ordered on line and was given a 7:26 pm pickup time. I walked in at 7:24 and stood watching the "kids" talk and look at computers for a good 4 minutes. Several looked at me but no one asked if they could help me. At last a young man asked and I told him I was picking up an on line order. I paid and in the waiting area and nothing happened. More talking and goofing off by some staff. At 7:37 I got the attention of a woman I presume was the manager. I told her who I was and had been waiting quite a while. She looked around and found my order that had been sitting on a rack behind the counter for I don't know how long. there were 11 people eating a the time. I realize they have not been open that lon'g but this Jason's needs some serious management! read more

SLOW. Beyond slow. Every time we go even when we order online. We like the food but at this point tonight it's been aver 30 minutes waiting on 2 sandwiches and soup to go. I think closer to 45 now. I just text my husband who is trying to wait patiently to get a refund and leave And go through whataburger drive thru. You know it's slow when you decide whataburger will be quicker. He stayed. 45 minutes after ordering gets the food. Gets home. Order partially incorrect and soup is Luke warm. We live less than 1 Mile away....so it's not the drive. I don't think we will go back for awhile. Maybe try them again in 6 months to a year. read more