My service tech, Alanna, is just the best! Good communication while I'm waiting aAlways takes care…read moreof me and my CX-5's - I've leased 4 so far! Highly recommend!

I purchased from and have been getting my Titanium Flash Mica Mazda serviced at Beasley…read more locations for some time now. Beasley Service Writers Matt & Chelsea stand out as capable & competent. Love the car, love the service, tired of the color. This review was not requested by a Beasley staff person.

We went to the South Austin location, and met Hayley. She is a joy to speak to. Her knowledge,…read moreprofessionalism, and positive demeanor meant a lot. We will hopefully be able to purchase our next car from her. Do yourself a favor, and set up an appointment with her ahead of time. She is the bestest!

I took my 3013 Ford Flex to sell....I walked out with a very fair offer. Unfortunately I realized…read morethe check had my deceased Mims name rather than mine. My bank would not accept it even though I had all the legal paperwork giving me the right to sell. No problem...Brandon is going to have a corrected check cut for me tomorrow. Everyone there has been very professional and helpful. I am very pleased with them.

JD in parts is the absolute best, she always seems to find me the parts for me that I need every…read moretime without any doubt. I trust her completely and she goes out of her way to find all the parts I need, so thank you very much JD.

Bad customer service Bad warranty…read more They don't care at all about pleasing the customers once the papers are signed It took 6 months just to get my safety sticker They don't return calls warranty is ridiculous

If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

Horrendous customer service!! My daughter and I were there today to trade her car in and one of…read moretheir employees on the lot was super rude. He parked in the middle of the lot so drivers couldn't get by. I asked him politely if he could move over so we could get by. He stood there "mean mugging" us for a minute...Then started to slowly walk towards our car. His response after trying to be intimidating (my daughter is 18 by the way...who was driving) was simply, "I'm doing my job" followed by walking away without moving. I did walk inside to mention this to the front desk...and the employee quickly walked in to try and defend himself to his "boss". If this is how they treat you in the parking lot...I can only imagine how they treat you during and after the sale. Glad I came here to read the reviews as well....SO MANY bad reviews.... Definitely won't be trading in at this location. We left and went to a different Toyota not too far away and had the best customer service experience - Toyota of Cedar Park.

Nikko was my account representative, and I can't say enough good things about him. I'd normally…read morecall someone in his position a "salesman," but he never once tried to sell me on anything. He was kind, patient, and truly listened to the features I wanted. He gave me two solid options and helped me choose the one that actually fit my needs--not the one that benefited the dealership. The whole experience was nothing like other dealerships, where the staff can be overbearing, pushy, and more focused on a sale than on the customer. Nikko was the total opposite--just a genuinely great guy who made the process easy and comfortable. I couldn't have asked for better service.

Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.

Mike, Chris and Lisa were very helpful and professional on explaining everything clearly to getting…read moreme approved

I am extremely disappointed in both Capitol Chevrolet Austin TX and General Motors regarding how a…read morecatastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastrophic engine failure with under 6,000 miles and required a full engine replacement. While the mechanical issue itself is concerning, what has been more frustrating is the lack of communication, follow-through, and urgency from both the dealership and GM. Since the vehicle went into the shop: * I've had to repeatedly initiate contact just to get basic updates * Calls and promised follow-ups from the dealership were not returned * There was no clear repair timeline provided * The replacement engine was later confirmed to be on backorder, extending the delay even further * I've incurred ongoing rental costs due to the lack of a dealer loaner and minimal coordination Despite escalating the issue to GM Customer Care and requesting meaningful resolution, the process has felt slow, reactive, and dismissive of the real inconvenience and financial burden placed on the customer. When you spend hard-earned money on a new vehicle, especially a premium truck, you expect reliability, accountability, and proactive support when something goes wrong. Unfortunately, this experience has demonstrated the opposite. Based on my experience, I would strongly caution anyone considering purchasing a vehicle from Capitol Chevrolet or investing in the GM brand to think carefully about what happens after the sale -- because when a serious issue arises, the customer support simply hasn't been there.

On Monday, May 11, 2026, I purchased a 2025 Nissan Altima from Enterprise on Congress…read more Your Enterprise sales team is very impressive. From the moment I walked in, I felt extremely comfortable and trusted that your caring crew would do the best to secure me a great vehicle at a price I could afford. Everyone was very patient with this "Ol" Gal. I knew by their eyes and their friendly smiles that they were all genuine salespeople. Congratulations on such a lively, professional, expert crew. You have chosen wisely in procuring your sales team. Big shout out to Hannah (My sales person), Brandi (Manager), Corey, (who took my initial call) Colby, Devonte & Fran for their assistance! Many thanks. Enterprise should be grateful to have you on its team! With much gratitude, Jenny from Austin, TX!

Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

Went see used car I did not appreciate their attitude. They had the car in show room and hesitated…read moreto bring it out for test drive and no attempt to negotiate at all. They just pretty muck kick me out. I felt very insulted and walked away. Bad business practices. I would not recommend to even visit them, it will probably ruin your day. Next day I drove to Houston Sewell dealer and got similar car at better price. Not recommend.

I was close to buying a challenger that I thought was brand new and for some reason I decided to…read moretest drive it and I have already owned one and I know how they drive. The one I thought was new had been driven by a manager and it had dents on it and it had a cheap razors inside of it. Don't buy here at all ever.

Had a great experience working with Fredrick! Fredrick was patient and very honest with us. Really…read morehelped us make the right decision. Thanks, Trae & Melissa Miller

Wonderful experience! Bought a BMW and Grant was my salesperson. Went to a few BMW dealerships and…read moreprobably wouldn't purchase another one from anyone else other than Grant.

Really great experience buying my new car with the help of Eric Belmont. Traded in my jeep for a…read morenew Bronco Big Bend and have been extremely happy with it. Be prepared to spend a few hours there, buying a car always takes forever lol.

Kings of bait and switch. Attitudes of employees towards each other sarcastic and rude…read more Reel you in with BS, when the vehicle you drove over an hour to look at, has long been gone. Offer you one thing on trade and then cut it over half with untrue, disparaging remarks about your trade in, to justify deductions.