Jeni's Splendid Ice Creams is definitely one of the trendier dessert spots in South End Charlotte, and it's a popular stop if you're looking for something sweet after dinner. The shop has a lively vibe and tends to attract a younger crowd, especially on warm evenings. Because of that, the line can get very long--sometimes stretching out the door on hot nights or weekends. The ice cream itself is good, but coming from the San Francisco Bay Area where the dessert scene is incredibly competitive, the flavors felt a little more trendy than exciting to me. Still, it's a solid place to grab a scoop if you're already nearby. Parking can also be a bit challenging since most of the options are street parking, but if you time it right it can be a quick in-and-out dessert stop. Insider tip: Skip peak weekend evenings and go earlier or on a weekday if you want to avoid the long lines. Overall, a good place to grab ice cream after dinner in South End--best enjoyed when the crowds are lighter. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

I pulled up early as I thought it would be packed because this is a popular event in other places. There is tons of parking since it's located in the middle of a shopping plaza. The staff was friendly and helpful and allowed me to sample. I got three scoops, two limited edition and one that I get all the time. Since I sampled them, I knew they would compliment each other. I get a waffle bowl as well. It was great. I love ice cream in winter and always excited to come out. This is the closest location for me so I will be back. Excited about their new flavors and their Bridgerton line. Staff was great. read more

Jeni's Splendid Ice Creams - Signature - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

Neat little walk-up ice cream store in the Park Road mall parking lot ... no indoor seating, just walk-up service. There are at least two of these Jeni's in the Charlotte area, and this outlet is a nice one. The outlet was run by two very nice people, one on the cash register and one doing the scooping. They offer a number of creative flavors, including most of the usuals you have come to love. They serve super-premium ice cream at premium prices ... but do yourself a favor and splurge ... it's that good. Jeni's is a national brand selling through scoop shops and grocery stores in 30-some cities. They also offer shipping if that's your desire. But for instant gratification, go find a scoop shop. read more

Mrs. K. requested an ice cream. Specifically, a Jeni's as she'd seen some chef reviews commenting that it's the best chocolate ice cream. Off we go for a treat! Jeni's is in the Park Road Shopping Center which was, as usual, quite busy. They are an outbuilding in the middle of the arc which does make it a lot easier to access. We arrived when there wasn't a movie screening starting so we didn't have that traffic either. I chose the "standard" - two half scoops that prices at $6.60. Milkiest chocolate on top of darkest chocolate below. It filled the waffle cone and Mrs. K. pronounced it "excellent" as she consumed every last bit. I was permitted a very small taste and I'd have to agree. This is not cheap ice cream, it's high quality and it is worth it. [Review 521 of 2025 - 4120 in North Carolina - 24082 overall] read more

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My husband and I came to jeni's with my in laws during the holidays and it was lovely! It was in the 60-70s around Christmas time so we couldn't resist grabbing a scoop! The service was friendly, the ice was flavorful, and the air smelled like waffle cones (yum!). Even though it's located smack in the middle of a parking lot, it's a very cute spot with outdoor benches and tables you can use! read more

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I came here on a whim with friends. I've been to Jeni's plenty of times, but my first time at this location. The store is in the middle of the Park Rd Shoppes parking lot. They only have walk up orders, but you can sit outside to enjoy your sweet treat! The staff was friendly and let me try all the samples I wanted! I ultimately ended up going with ooey gooey butter cake in a waffle cone (you can NEVER go wrong with their waffle cones). This location did not offer my fav, the cinnamon roll flavor, but did offer two dairy free options. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

I love me some Jeni's! We just finished lunch at CO for my mom's birthday and also picking up my daughter from a long winter break. Of course my daughter wanted ice cream. I got the gooey butter cake which is my absolute favorite. Great way to end my meal. The guy helping us was so nice. He let us get whatever sample we wanted to try and explained the scoop sizes for us. They will always be one of my fav ice cream spots. read more

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Jeni's is SUCH good ice cream! I live in Greensboro and get it at the grocery store in a pint, but going to a jeni's scoop shop is next level! I love they have 1/2 scoop portions. I got the poet gooey butter cake (best flavor in my opinion!) and chocolate peanut butter (sooo good!). There is always a line but it goes fast! this location has outdoor seating only but that is okay! There is ample parking. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

Starting with samples is always the way to go. The staff is always welcoming and helpful. We tried a few of the seasonal flavors -- wedding cake, double chocolate cake, cranberry panettone, and pistachio macaron. They were so good. Each were so flavorful. Awesome spot to go to after dinner. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

The service is always super prompt at this location and they typically have a good variety on hand. I usually will go with "The Study" because there are too many good flavor options to choose from. read more

Jeni's Splendid Ice Creams - The Study 4 scoops - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

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I love that you can try flavors here and that they have so so many options. What I don't love is the pricing structure. Super expensive imo. The service was kind. It is an outdoor stand with limited seating which is ok for light times of day. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

Love this spot! Is it pricey ? Yes but they quality is unmatched. I can't say I go all the time because of the price but the unique flavors you can try is always nice. Definitely a good spot to bring your friends and visitors. Not much area to sit and no inside so be prepared to be in the elements and to stand. If you are not sure what you want the staff is friendly and will let you try out the flavors which is nice because some are real unique. read more

Time for an updated review. Love the convenience of this shop with the walk up window. Holiday flavors are in! Pistachio Macaron and Dulce de Leche were delicious. Thanks for the free birthday scoop! read more

I love Jenis ice cream and the fact they have dairy free options for my daughter! We like sitting on the patio and this is a great area to do so and enjoy the scenery. I usually get bramble berry! read more

Jeni's Splendid Ice Creams - Lemon Bar (DF) Pint - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

I really enjoyed my ice cream. The scoops come in half scoops, which were really small to me. They have interesting flavors, so if you're looking for typical ice cream shop flavors, this is not the spot for you. I did not like the piece of waffle cone. It tasted more like a saltine cracker. read more

Jeni's Splendid Ice Creams - Goat Cheese with Red Cherries Pint - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

The employees were very welcoming and friendly. I had a scoop of mint chocolate chip and it was very tasty.

Nice variety of ice cream albeit pricey. I will return. Friendly people too. We went to the one in front of the super nice Ace. read more

Proposed to my wife here back in 2020. This has been our ice cream spot for the past 4 years. Located at the heart of Park Road Center, the line you see when they open until they close shows how good their ice cream is. We always get their Brambleberry and Salted Caramel. Today we got their seasonal Blackbox Chocolate which had notes of dark chocolate and creamy goodness. We also ordered the Rainbow which had great tart flavors and tasted like Skittles. You can't go wrong with any flavor at Jeni's. Each flavor has its character and depth. The staff are always warm, friendly, and knowledgeable about their products. Always clean and tidy. Not a lot of seats but we like sitting in our car in the parking lot. read more

Jeni's Splendid Ice Creams - Annual date with the wife. Got the brambleberry, blackbox chocolate and rainbow - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

I came on a Thursday afternoon and it was pretty calm. There wasn't a wait to order so I was serviced very quickly. There isn't much seating at this location but you can sit in your car and listen to music and eat! I ordered two scoops. They had a very good selection of options. There really was a little bit for everyone. They even had some dairy free options. I ordered Salty Caramel and Brown Butter Almond Brittle. Both flavors were delicious but I felt like the scoops could be a little bigger for the price of the ice cream. read more

Jeni's Splendid Ice Creams - Salty Caramel Brown Butter Almond Brittle - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

I get emails from Jeni's all the time, but I finally stopped by to get some ice cream that I didn't need. They stay open late on Fridays, and there were plenty getting ice cream. There was a bit of a wait but it wasn't too long. The smell of the waffles is intoxicating. I don't need to return any time soon, but I'll be back. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

I love this Jeni's location! They have a cute sitting area and they people are always so nice. They let you try whatever you want to make a decision. Gooey butter cake is my favorite so that's what I'm always getting! I recommend the waffle bowl! read more

Jeni's Splendid Ice Creams - Gooey Butter Cake - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

I went here with son and wife on a Wednesday evening. My son got a chocolate chip cookie dough ice cream and ate it in the car. The ice cream was decent, like store bought ice cream quality. However, the inside was nice, and service was good. Would I go there again? Maybe in a pinch if we're really craving it. read more

The ice cream and service were amazing! Although there were people behind us they made sure we got what we wanted and allowed us to sample all the flavors until we found something we really enjoyed. The jelly doughnut flavor was definitely a favorite for me. I would return. read more

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Ice cream was awesome! Loved that they were open late. Wish you got more ice cream. Fun environment and outside seating to enjoy a summer night with your friends and family! read more

I love Jenis's! They have a large selection of delicious flavors and options. The cones are fresh and smell delicious. It's the perfect stop if you're at or near the Park Road Shopping Center. In the summer it can be very busy (which is great and worth the line) and there isn't a lot of seating but it's ok given you usually eat ice cream quick, but just something to note. read more

As per usual Jeni's hit the spot! I was in Charlotte overnight for a work trip and had dinner nearby. While I was entirely too full I HAD to make a stop at Jeni's. Duh. So I waited in line, maybe 5 minutes, and my order was placed outdoors with a staff member. When it was my turn I made it to the window to pay and was handed my ice cream. They seem to have created a assembly line process for order. Place the order with staff outside staff inside scoops the ice cream, pay for said ice cream, receive ice cream, DEVOUR. My ice cream of choice was their salted peanut butter with chocolate flecks in a cone. Yum yum. read more

Jeni's Splendid Ice Creams - a hand holding an ice cream cone - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

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I will say I am really not an ice cream person at all. Decided to try some while we were waiting for my son's guitar class to start. This is located in a shopping center so there are plenty of parking spaces to choose from. Unfortunately you can not enter the ice cream shop, you have to order from a window so if you go on a hot day, you will be melting. I decided to try the coffee flavor on a cone and OMG! This was the best ice cream I've had. Now I know what the hype is about with this place. The ice cream tasted so refreshing, and the coffee flavor was not overpowering like some other tastes. It had just the right amount of coffee flavor, and it did not leave super thirsty like other ice creams. It wasn't too expensive either, and they do have a good selection of flavors. I will definitely be returning, and if I ever get a craving for ice cream, Jeni's will be the spot. read more

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This is a lovely shop for an ice cream treat. There are several locations sprinkled around Charlotte. The service is outstanding! The staff is always helpful willing to give samples upon request with a smile and the little shack is trendy and at nighttime the ambiance with the lights is gorgeous! Definitely a spot to visit for an ice cream treat! read more

Whenever I'm in a city for the first time, one of the things for which I always search is Jeni's Ice Cream parlors. Hurrah for Charlotte having so many of them! This was actually my first time at an outdoor parlor (hurrah again for being someplace warm in April!). So the experience was slightly different, because the staff was a crew of two - one taking and serving orders, and the other preparing them. So you don't get your ice cream immediately, but the wait is not unreasonable. I do wish the woman at the counter could have had a microphone and a speaker system. Her voice did not carry well over all the conversations and sounds outside, and she often had to call customers up several times. Not me though, I set a land speed record getting back up there, and their salted peanut butter with chocolate is now my new/current favorite flavor. The experience was, of course, splendid. read more

This place is dangerously awesome. Wonderful flavors and great customer service. Highly recommend!

They say you get what you pay for. I say, sometimes you have to pay a little more for what you get. A stop here in the parking lot of Park Road Shopping Center was just what the doctor ordered. The staff member allowed us to taste myriad flavors to the point where I couldn't keep up with which was number one for me. I left with a bowl of Brown Butter Almond Brittle, similar to Butter Pecan, inside of a waffle. I thought the two small scoops were insufficient as the waffle swallowed the ice cream. But, it was plenty. read more

Covid restrictions have you not able to enter this location. You have to line up and order off a picture. You aren't able to sample either. The flavors are still in tact and so is service. I had tried one of the flavors I got during this visit and knew I would like the other flavor I choose as well. The ice cream was delicious. There are a few seats outside and some games to pay with. Jeni's Splendid Ice Cream 4203 Park Rd Charlotte, NC 28209 (Review 561 overall, 105 in 2021) read more

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I have been a Jeni's fan for ages. I used to think it was only in ATL- imagine my surprise when I saw it elsewhere! And to think I was stressed about getting my fill in when I was there. Well, to be honest I always want an excuse to visit. This Jeni's is one of the cuter ones based on exterior appeal. Smack in the middle of a parking lot, it has sting lights and beautiful paint colors. Plenty of parking. Sadly we went in January and the only seating is outdoors. BRRRR talk about ICE cream. The line was long but moved pretty fast. Super sweet workers. I got the goat cheese cherry (a classic fav-highly recommend) and the rainbow frozen yogurt (tart which I love so it's a new fav). Sorry for the blurry picture. Whoops! A small bowl with two flavors is around $6 ($7 with tip). I love that they give you a bit of waffle cone with it. All I need :) While not the most appealing location, this Jeni's is a staple and welcome retreat for a wonderful well loved sweet. read more

Jeni's Splendid Ice Creams - Goat Cheese with Red Cherries and - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

Who isn't obsessed with Jeni's! They just know what they're doing. Hands down! I have a few pints in my freezer and this new Boozy Eggnog holiday collaboration with Uncle Nearest was a must try!!! I'm also obsessed with Uncle Nearest whiskey so I've been so so so excited to try this! This flavor yall.....AMAZING!!!! I'm hooked. It's such a great blend of eggnog and booze. I highly recommend trying it out. And this location was wonderful, kind and helpful staff. Plenty of parking! read more

No chocolate ice cream. How can an ice cream place have no chocolate ice cream I do not know how long this business will be in business. Do you know how long it will be in Business with no chocolate ice cream? read more

Jeni's is a staple and loved in so many cities. This was our first time at this location. The line was long but went fairly quickly. The brambleberry crisp is the absolute best. I took off one star because prices are high but also this location is a walk up window so you can only sit outside. They do still allow taste testing! read more

Jeni's Splendid Ice Creams - Menu - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

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You can never go wrong with Jeni's icecream! The waffle cones are divine, and the flavors are delicious! Great location, and sufficient seating to enjoy a sweet treat! read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

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First of all, I'm a HUGE fan of Jeni's Splendid chain of ice cream. I'm simply obsessed with "Brown Butter Almond Brittle" flavor! So today, I had this again...though this time, a simple single scoop on a cone. O-M-G!!! I just happen to be claustrophobic, and this teeny-tiny location really puts me off...think it's the smallest of the 3 locations, and definitely my least favorite. They did have Covid measures in place, but all just kinda awkward...'cuz again, the place is SO tiny!!! Also, their new menu does not list the prices...think it might have gone up as well, but I could be wrong. I also hated how they didn't give me the receipt. Guess I had to ask for it? One more thing I must mention. I noticed that in the past 2 years, there's been a change in many "walk-up" eateries...in that they are now expecting tips. Maybe I'm old fashioned, but I just don't get why we should feel compelled to tip when we are standing in line. I mean, it's not as if we're being waited on...??? I guess many of these eateries, including Bubble Tea joints, now want to be treated like Bartenders? I just don't know what to think about this new trend in tipping. It's a bit much really...especially when a single scoop is already nearly 7 bucks. Again, maybe I'm just outdated...but then again, maybe not?? In any case, there are obviously a few things I didn't love about my experience today here...but my obsession stands. Still think their "Brown Butter Almond Brittle" Ice Cream and their Amazing-Good Waffle reign supreme. Overall, I rate Jeni's 5 stars...especially the one at the Camden location...but for today's experience, at this particular location, I can't rate higher than 4. read more

Jeni's Splendid Ice Creams - Single Scoop "Brown Butter Almond Brittle" Waffle Cone - Ice Cream & Frozen Yogurt Near Me - Charlotte, North Carolina

I was excited to try this on a hot day since back home there aren't shops, although they're sold at some grocery stores. I tried 2 of their flavors in a single scoop and they were very good. My husband loved his too and while their was a line it went by fast and they took your orders while in line. This a more of a takeout place since there's no place to sit inside but you can sit around outside, especially if it's a warm weather day. read more

I'll call this review "A Rocky Road at My Favorite Ice Cream Shop." As an avid Jeni's aficionado who has frequented the Park Rd. location countless times, it pains me to recount tonight's visit that caused me to leave without any ice cream. Tonight we had a fun family date night. My niece who is in college, my 74-year-old mother, my sprightly 11-year-old nephew and I had a delicious dinner outing and agreed to head to Jeni's afterward. Little did we know the young order-taker, a female with dark red hair, would turn our sweet escapade into such an unpleasant ordeal. When it was our time to order, I approached the cashier with a smile and a singing "Hiiiiiiiii!" Maybe the extreme cheer irritated her. Anyhow, my nephew wanted to sample the new Genmaicha & Marshmallows flavor. She sternly said "we don't have any." I looked at the menu again. Genmaicha & Marshmallows was written on the menu outside and inside. My niece mentioned that it's written it on the menu. She repeated, "we don't have any." The nice guy with the dark hair working in the back said "yes we do. It's right here." The cashier simply said "oh, I lied" and handed over the sample. By the way, the Genmaicha & Marshmallows flavor was delish. We were ready to order it along with the new Sweet Potato flavor. We asked if they had the Sweet Potato flavor, and she said "NO." Her combative tone, delivery, and facial expression were 10x worse than her answer. As we were considering other flavor options, my niece casually asked the cashier if the Rea Road location had the Sweet Potato flavor. She repeated the "NO," this time a little louder but equally as stern and rude. To clarify, my niece said, "do you mean NO, like they don't have it at that location or NO, like you don't know?" The cashier replied "I--DON'T--KNOW." I was floored. Wow'd in the worst way. Her harshness was uncalled for. It made me question whether we had unknowingly stumbled into an alternate universe where sugar-induced smiles were forbidden. My mother and nephew's faces looked confused. They were questioning the enigma that was this young woman's hostility. In the face of this icy reception, I couldn't help but wonder, "does her boss have any idea she behaves this way? What would Jeni think if she heard about a family visiting her shop on cloud nine, then being met with unprovoked disrespect and irritability from a high-schooler? Is she angry because she has to work on a Friday night? Were the other patrons met with the same attitude?" Despite this unfortunate experience, I implore my fellow ice cream enthusiasts not to let one cold-hearted encounter deter you from visiting Jeni's. We left the Park Rd. location and drove roughly 15 miles or so to the Rea Rd. location. It was necessary to prevent potentially ruining my nephew's evening. And yes, the ice cream is THAT GOOD! read more