11/25 on this day @ around 330p The customer service from this place SUCKS. Poor response from employees. I purchased 2 sandwiches and I got the feeling that the employees weren't very attentive cuz I had to repeat my order 3times. PLAIN TURKEY PROVOLONE SANDWICH ON WHITE BREAD (EASY ON THE MAYO) only. Seems easy enough but I guess it wasn't . Other was a hot pastrami sandwich. Didn't even ask it I wanted any add'l condiments. Rushed me out by giving me my total. Really strange by the customer service like no one wanted to be working. So it made it an uncomfortable visit. I'm NVR coming to THIS store again. read more

I should've read Thao's comments below. We're still waiting for our pickup order, which was supposed to be ready 35 minutes ago. Customers walking in, ordering, and getting their orders. They have told us they're working on our 3 cold sandwiches for over 25 minutes. Ridiculous! Horrible customer service, waste of time and money. Wish we could've cancelled. read more

I love that they have an online ordering option so I can just swing by and pick up my food. But it's not worth it when my food isn't edible. I ordered a sandwich via their online ordering system and it said my food would be ready at 12:45pm. So I arrived, 3 minutes early, my sandwich was already sitting on the counter waiting for pickup so I thought sweet! I was very wrong. I am a 3 minute drive from jersey mikes and the minute I got home and opened my sandwich, it was SOAKING wet. The bread was so mushy and wet, it looked and felt like it was sitting there for 20+ minutes even though that isn't possible considering I ordered at 12:33pm. I was so disgusted I had to throw the sandwich out. Not to mention, the lack of lettuce and tomato which was supposed to be on. read more

Great fast fresh sandwich!!! What more can I say, fast friendly service. I just received a message from owner about my concern for his deli cooler, he explained that they where deep cleaning it for a fresh order. I love that he took the time out of his busy night to explain that to me. Thanks Gil!!!! read more

I love Jersey Mikes and I always get the cold cut sandwiches. Today I felt like trying the hot subs. My husband and I went in for the #56 which is the steak sandwich. We told the workers we want it for here. They brought us the sandwich without even a tray. Everything turned out delicious until my husband found a piece of HAIR in his sandwich!!!! We informed one of the workers. The first response was, " for sure!" The worker approached us and saw the hair, apologized and asked if we would like another remake sandwich. We lost our appetite and said no thanks. The worker offered us coupons for free chips and soda for our next visit. I thought that was strictly dumb!!! Not even offering a refund for the sandwich. It's not about the money, it's the principal and the professionalism. I don't know if I would ever go back to this place again. It makes me sad but never again. read more

Horrible customer service. Went in Saturday at 3 pm. One customer in front of me was already paying for his order. Hey be young man our front working. At least 3 others in the back laughing and joking around finally one of them comes out doesn't even acknowledge me. Flips some bacon on the grill and returns to the back. I was there for 5 minutes and nothing. I left and took my purchase elsewhere. Would be a zero star if possible. read more

I was enamored with the friendliness of Joshua. Hope I run into him next time. My kids told me, "No more Subway, let's go here from now on"! Great suggestion girls:) read more

Jersey Mike's Subs - Joshua is the friendliest and most welcoming and helpful employee I have met this year. Great sandwich and great employees. - Fast Food Near Me - Corona, California

My experience was beyond frustrating today. I spent an entire hour at the location before I received my 3 sandwiches. I paid for my meals and they bagged my two sandwiches only for me to find out they hadn't even begun my philly cheesestake order yet. After another 10 minutes (and several customers come and gone later) I asked them if my sandwich was done. They apparently gave it away in another order. When I finally got it, they had made it completely wrong. We will not be going back to this location anytime soon. read more

2 stars for service 5 stars for food I'll start with the service, so I went at around 2 o'clock on a Sunday and the line was nearly out the door. On a non-lunch weekday I wouldn't expect it to be this crowded but you know good for them. However, after waiting in line for 10 minutes and only getting half way there I realized why the line was like this. Their staff was not on the same page at all which really held up the line. They also did phone orders randomly and really held up the line. The could do something like, when people already ordered and are just waiting to pay, then work on phone orders but instead they did the opposite so the cash register was empty while everyone was still waiting to order. Also they randomly pull one of the workers to go work on hot sandwiches which ruins the rhythm. I ordered the big kahuna cheese steak and the Italian sub. Both of which was amazing. They are not stingy with their servings so a regular size is just right. I feel bad for whoever was behind me though because she also wanted a cheese steak but they said they just ran out, sorry :( Wouldn't come back if their sandwiches weren't so friggen good. Subway / Quiznos does not even come close. Just take my money Mike. read more

Delicious sandwiches and awesome customer service!!! Love this location:Jenna is so friendly and helpful! She is accommodating and courteous. read more

Almost two years later and my thoughts are the same! Jersey Mikes never disappoints. Excellent sandwiches and excellent customer service. Employees are always very polite and informative. You're not just getting an amazing sandwich, your getting great customer service. Jersey Mikes is also a huge supporter of the community, local schools and sports teams. Thank you for all you do and for your community support. read more

Called in my order for a #13 tub tonight. I usually just walk in but had a meeting to be at and couldn't be late. There were a few customers being helped and also waiting in line! When I went to the pick up spot the very tall young man that I have seen there a couple of times now asked if I was Kris and said he had my order ready and would help me in a moment, as he was checking out a customer. I forgot to check his name but I just want to say he is amazing! I feel he was great at multitasking and making everyone there feel like we were being assisted. At the time (6:20) he was the only person out front and handled it like a champ! Every time he has waited on me he has has a big smile and does a great job! Makes the experience great along with the awesome food !!! read more

Didn't feel like standing in line after a long day at work, so I thought I'd try ordering through their app. That was the best decision I made! Not only was the app quick and easy to use, it also enabled me to avoid the long line and go straight to the register to pick up my already-made order. Using the app also allows me to track points I earn from my purchases - points that earn free sandwiches! Staff was very courteous, too! For sandwiches, I highly recommend the Big Kahuna! It's a hot Philly Cheesesteak with onions, bell peppers, mushrooms, and just the right amount of kick from added jalapeños. The bread is so soft, too! The perfect combination! Delicious! read more

I was there getting a sandwich and the girl slicing the meat got cut on the slicer. The manager motioned to another gentleman in the store who also worked there and tried not to make a big deal about it. They continued making my sandwich and other sandwiches afterward and did not even stop to clean or disinfect the slicer. I will not be returning. GROSS!!!! Not sure why this got filtered, but people need to know that they are not following basic sanitary rules after an injury. read more

My wife and I are still pretty new to the Corona area, and so far we've stopped in at Jersey Mikes a few times and have always been treated right. Today was above and beyond however! The manager (i'm assuming) asked what I wanted to eat and made a recommendation of combining the two subs I was contemplating into the #99 and it was a great choice! It tasted so damn good. My wife always gets the same Italian sandwich and hers looked equally as delicious. But what set this visit apart was the managers awareness and the staff working as a team. They had a new team member working and he was learning how to make my sandwich on the grill. The manager gave my wife and I small cups to get complimentary drinks while we waited, and while a surprise was definitely appreciated. Beyond that, he assumed it was taking longer than it should to get a sandwich out to us so he gave me a card for a free sub next time I come in. We definitely did not mind waiting for the sandwich, we both work in customer service and are always patient when new staff are learning the craft. Thanks to everyone working today. I saw their whole team working together to help train the new team member while the more experienced staff worked the line. Great work! only slight criticism is that when we came in we were given a very impersonal 'hi welcome' where staff said hi, but didn't look up from their task to smile or make eye contact. it's a small pet peeve of mine to make greetings feel personal, but the rest of the experience more than made up for it. read more

This is my fav place for a sandwich in town. The staff here has greatly improved. Under the guidance and leadership of the new general manager Jana, she has things under control and running smoothly. Always friendly, clean and quick. You can't go wrong with this location. Keep up the good work guys. read more

I like Jersey Mike's. It's probably my number one sandwich stop. There are many locations, which makes this very convenient for me. This location, however, goes WAY above and beyond the call of duty. First of all, just for my normal sandwich stops, this location is clean and friendly. Jersey Mike's prides itself on customer service but at this shop it feels SUPER genuine (not a forced "how's your day today?" but actual concern). Secondly, we have an office lunch at the end of every month or quarter and the inside team LOVES Jersey Mike's subs. Being the outside sales rep, it is my job to pick up lunch for the entire team. I really like the website as it is streamlined and makes ordering easy. However, for large pick up orders, you have to order 24 hours ahead of time. Where I think most stores would balk and not be able to complete the order, this store not only completes our 36 person order the day of, but does so HAPPILY! I think I have spoken with Heather every time, and she is always so positive and cheery and takes care of us with FLYING colors. The sandwiches are always good. The cookies are absolutely to DIE for. I am happy one of our offices is by this particular location. Heather and her team go WAY past what would be considered a great customer experience. Thanks guys, and see you next month! read more

The store is clean. The food is good. The customer service is ok. They hustle to get your food made and they try not to keep you waiting. Philly cheesesteak has been good also. read more

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Great sandwiches, but the staff is what makes it a great location (getting to it is a little weird). Ashley served us today. We were greeted by a hello once we stepped in, she accommodated all of out requests for our three giant subs. Donated to the troops, received a free combo on our next visit, but evem without the coupon, would return. read more

Jersey Mike's Subs - Giant Original with bacon added - Fast Food Near Me - Corona, California

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We loved this location!!! Ashley helped us and went way above and beyond for us. We had to change our order size right in mid stream of her making our sandwiches and she was so kind about it. We will be going to this location again and we hope we see Ashley there , great job!!! read more

Jersey Mike's has been my favorite go-to spot for sandwiches, but my past few visits have been awful. Today (04/06/23) was maybe the worst experience I've had there. I placed an online order that was expected to be ready at 11:50am. I showed up and my order was not ready. Understandable that there was a lunch rush, however I did not get my order until 12:40pm. I was communicating with the employees to see if my order would be ready sooner. My last time checking with the employees, they finally grabbed a sandwich that was sitting on the counter for some time and gave it to me. In addition, one of the employees gave me a free mini sub coupon thinking it could make it up for the excess time I spent waiting for my order but that coupon is useless to me. My sandwiches were soggy, had way to much vinaigrette, and it was so bad my significant other refused to eat the rest of their sandwich. Won't be coming to this Jersey Mike's location for some time. read more

Went in tonight to order 4 sandwiches and after waiting over 15 mins from the time we arrived our sandwiches were made. We encountered a few mishaps with our sandwiches (cold ones)and they were finally made. I feel that we were quit understanding (a worker cut herself) and we were extremely understanding of her plight; however, when we got home my hot philly was made incorrectly! I'm allergic to peppers and requested NO peppers as we requested NO seasoning of a few occasions. Im not holding the workers to this mistake 100% after all there should be a mgr on hand always but it's extremely annoying when you do your best to be accommodating and your order is still delivered with so many mistakes. Your sandwiches are not exceptional, good but not great so I expect to hear from management shortly... read more

Jersey Mike's Subs - Asked for No peppers - Fast Food Near Me - Corona, California

Best sandwiches! perfect for any time of day! anything you order is made to perfection! if you have tried it yet you need to go try it!!! every sand which is very good on the menu! read more

Burgers, chicken wings, and tacos may tickle your fancy; but all pales in comparison to what you would experience in the short 10 minutes it takes for these sandwich gurus to craft a million dollar worthy sub. If you're in the mood for some freshly cut meat and cheese, individual laid upon a platform some would call bread, but jersey mikes would call love- then this is your destination. I sure hope you're lucky enough to come get a sandwich when Ivan, Jamie, and Trent are working. Not only were these young sandwich artists greeting us and asking how our day was seconds after we walked in the door, but they were more than prepared with all of the knowledge and skills to satisfy my families tastebuds to their maximum arousal. I'm so satisfied I can't bare to compliment any more. Know this Trent, Jamie, and Ivan- I will be bringing my family back to get sandwiches from you every week for as long as I life. Thank you. read more

Jersey Mike's Subs - Fast Food Near Me - Corona, California

Dude, the chipotle Philly cheesesteak is super good man. Ima have to ask for added lettuce next time but eating that one taste like it's way superior to subway like if it was a drag race jersey vs subway , jersey would be leave subway in the dust. No competition lol read more

A favorite place for my family to go. It seems that every location of this sub shop seems to remain in accordance with a quality level of customer service and freshly made subs. This particular I enjoyed due to the time they took to explain their customer loyalty program. I appreciate businesses that take the time to inform their customers about promotions or opportunities to save money. The sandwich was great too! read more

I went to Jersey Mike's on a Saturday, one of their busy days. I noticed that the place was starting to get packed, but they were still able to do my sandwich at a good pace. The people working there were very nice, but because of the glass between the employee and me, it was harder to hear considering it was packed and the glass blocks the noise of me talking to the employee. However, the girl doing my sandwich really tried her best to listen and still made my sandwich quickly. Although the prices are higher than other sandwich places, it is worth it. They give you food that truly matches the price. I definitely recommend the California Sub because it is delicious. read more

The food is not the issue, the rude kid working the counter is the issue. I had a few questions for the kid prior to ordering my food and i felt as if it was the biggest burden for him to answer me. (they were general questions related to my order) I don't expect for the employees to jump for joy when helping a customer but don't be rude. Good thing the food is on point or i'd never come back! read more

Great sandwiches number 31 !!! And the people there are super nice and actually happy Thanks for my sandwich and it was supper yummy read more

Double check your order. I waited forever with only 4 people in line, got home and was missing a sandwich, drove back only to find they gave me a mini when I paid for a regular. read more

Line so slow I left even hangrier with no sandwich. Staff hadn't taken a new order in the five minutes I was in line with several people in front of me. Thanks, for nothing, Mike. Going somewhere else. read more

Great place for lunch. Jana was very helpful and friendly... love this place, great sandwiches and service. Try #56

Great place, One of my favorite sandwich shops of all time... the food is so fresh and never disappoints! Definitely give them a shot if you haven't already... Love Jersey Mike's read more

Love love Jersey Mike's when I am in the mood for a sandwich. I feel the price is a little bit higher than Subway or Togos but for the amount of meat they put on your sandwich is really worth it. I love the roast beef /turkey with bacon. They have manager special that you can get chips and drink for cheaper price. What I love is you can collect points and eventually you can get a free sandwich as well. read more

I love coming here for lunch! The service is is always on point and the staff is very friendly. In my business i see and notice a lot of things...this place is always clean (big plus) and they do their best to move the line. The app is cool too! would definetly recommend to anyone in the area!! read more

the male worker on shift at 11:30 on a thursday at the Jersey Mike's off Ontario was extremely rude and unaccommodating. I come here all the time but will not be returning after this terrible experience. He needs more customer service training and should not be representing this establishment. I hope this gets fixed so no one else has an experience like I did. read more

If you're in a hurry, this is not the place for you. Last Sunday, the line was so long and moving so slow that I walked across the street to Togos. So I gave them another chance today. I arrived at 1:50 pm with a line of 12 people and 4 employees working. It took 12 minutes before I was served and another 11 minutes to complete my order. Don't know about you but I think 23 minutes is not the definition of fast food. To make matters worse, they made our sandwiches wrong. The Jersey Mike's system is inherently slow because everyone has to wait for the one employee slicing. But this location is slower than most either because they're understaffed, disorganized and/or don't show enough urgency. Save yourself an excruciating wait - order online! read more

Extremely disappointed. Saw that they were using pre-cut white bread on my giant 15. I addressed it with the employee and asked her to use a fresh White bread. She stated that they were pre-cut because it's easier for them to construct a hot sandwich. How difficult is it to cut a fresh white giant roll like they used to? Seems that they're using day-old bread to make the hot sandwiches. I totally understand trying to cut your costs but the quality of the sandwich wasn't as good. I don't think I will be back. read more

What can I say I love Jersey Mike's! Especially love this location. The staff is super friendly and the store is always impeccably clean. Every time I go to the store I am greeted with smiles and the food is always great. I especially love the fact that the service is fast and on point. Definitely recommend coming here you will not be disappointed in the service!! read more

First I have to say I love Jersey Mike's. I eat at one at least 4 times a week. I have been coming to this location once a week for at least 3 months. The bad part is the portions of meat have been getting less and less. Three weeks in a row now either I have to take a couple bites of bread before I get to the turkey (I always get a regular #7) or the tomato is thicker than the turkey. I hope they can get back to the portions they used to use. read more

Jersey Mike's Subs - Regular #7 on white - Fast Food Near Me - Corona, California