Absolute worst experience w a Jersey Mike's. the bread was stale (for ALL our subs) and the chicken (chicken steak and cheese) was old and tasted rotten. We will never go back to Jersey Mike's. My 9 year old autistic son got sick from the food. read more

Were you ever hungry, and imagined what would satisfy your taste buds? Well, this was the case for this afternoon's late lunch (07/03/25). An avid desire for a Jersey Mike's sub came to my attention. Upon ordering a giant Club Supreme (#9) Roast beef, Turkey, Swiss, Applewood Smoked Bacon & Mayo Mike's Way caught my attention to answer those taste buds at the local Gainesville Jersey Mike's. Or, not! The sub was disgusting DRY, and TASTELESS. The sub was shared by two persons which both had the same opinion. Totally disgusting sandwich. Definitely, will make us think twice before rushing to Gainesville Jersey Mike's to satisfy our taste buds! (Even the photo looks DRY) read more

Jersey Mike's Subs - A VERY DRY giant Wheat Club Supreme (#9) Roast beef, turkey, swiss, applewood smoked bacon & mayo - Gainesville Jersey Mike's 07/03/25 - Fast Food Near Me - Gainesville, Virginia

This was the worst Jersey mikes experience we have had. None of the comments were read. Dont order online. We ordered ahead and still waited 9 minutes even though it was empty. Sandwiches were completely dry and not what we ordered. read more

Prices are going up everywhere, and I still tip, but to raise prices and cut back on the turkey slices. From twelve to eight but a half a head of Lettuce, really so let's just call it a turkey salad not sub. Service was fast and pleasant they did change gloves when handling money. read more

DO NOT EAT THERE. They will touch dollar bills and coins, not change their gloves and will continue to make the next sandwich. Unsanitary, reprehensible and disgusting. read more

I have a Jersey Mike's closer to me, however they have poor customer service. I always come to this one. Don in particular, is awesome and the food is always great. They didn't catering exceptionally well too. read more

The Jersey mike in Gainesville, Virginia just gave me my ToGo salad in their prep container because they didn't have plastic containers! They also got my order wrong. What is going on! The are constantly running out of forks, bags, and other items. And the past few time I went there they got my order wrong!! Dam shame! If I could give no stars I would! Ok read more

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Update 3/26/2019 Things just got better, the sandwich is made with plenty of cheese and meat. A mini #6 with chips and drink is over $10, which is expensive compared to other similar places. Update 12/18/18 The staff has changed and the quality has dropped, the last two visits I only got 2 half slices of cheese and a mini sub, not enough meat to cover the whole thing, last time cheese. There was only one piece. Mixed and very small meat. I visit this place often for 1000 points. If you're going to charge a standard price, the product has to match. Original review... The staff are great, and always make you feel welcome on arrival. Everything is fresh and made just the way you want it. read more

I've been eating from Jersey Mike for many years now even when my family comes in town I take them there the young lady I don't know her name but she's White American tall with blonde hair she's very unfriendly and to be honest I think she has something against ppl of color I just left the store I throw my salad in garbage as soon as I got home my food is never prepared right when she makes it all the other employees makes me feel very welcome as all the others Jerry's I have visited in the pass I should have walk out when I saw her but I was hungry I pray that customers service skills gets better as she continues through life . read more

The food is average, bread choices are limited and the service is OK. Prices are high for what you get. Wish they would bring back hot Pastrami read more

Stopped by for dinner after learning that they opened up! This area has needed a place like Jersey Mike's for awhile now, so it was nice to see they were putting one in. I had the Philly, straight up, and it was really tasty. One of things I love is that everything they make is fresh and even sliced right in front of you. I didn't have to wait long for my order either. They seemed to be moving the line quickly which is always a good sign for a place that just opened. The staff was friendly and made sure to make us feel like valued customers. My only issues are that prices are a little steep for subs and they have some competition nearby, but the subs are really good so maybe that will be why they win out. Another thing was the men's bathroom was rather dirty for only being open for two days. Hopefully they'll pay attention to it and keep it in better order in the future. I can't wait to come back and try some of their other menu items! *This business is gun carry friendly. read more

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Husband went to pick up lunch for us today. Ordered a gluten free sub for me and when he brought it home we opened it up to a moldy sandwich. read more

Jersey Mike's Subs - Moldy bread - Fast Food Near Me - Gainesville, Virginia

Sub was good but super tiny. Less than a six inch subway, and I ordered the regular length. Still hungry after eating this puny sandwich. read more

Jersey Mike's Subs - Fast Food Near Me - Gainesville, Virginia

First time stopping by this new Jersey Mike's location and everything seemed fine until a few hours later the sickness of food poisoning started among two of my family members. At first I thought my wife was just getting sick, because she had no appetite to eat dinner due to stomach pain. Then she began vomiting over and over again, all through out the night. My youngest son, 1 year old also started vomiting about an hour after my wife had started. The only thing in common my family members had eaten was HAM based sandwiches from Jersey Mikes, and that was the only thing my wife had eaten all day. Luckily for me, I had a philly steak and cheese and my other son refused to eat or we would have been on the same boat. Having had food poisoning before from a Deli/Sub place, I can sympathize with the pain my family is going thru. Both my wife and 1 year old have been vomiting ALL night. It's 4 AM now and they are still at it and I'm still awake. Not exactly how we wanted to spend our extended Labor Day weekend. Very upset at the quality of this location. Jersey Mike's has lost my confidence in their products and they have lost a customer, make that four customers. Jersey Mike's will be lucky if they don't here from my lawyer. One would think, a brand new location would be offering high quality and fresh products to draw in the crowd, and not poisoning their clients. I caution any consumer to steer clear from their non-cooked products. read more

I stalked the building for weeks before it opened once I learned a Jersey Mikes would open in Gainesville! I'm worried they might be a little apprehensive when I come in now because I was always slowly cursing by drooling with crazy eyes! I love LOVE Jersey Mikes subs, I always get the famous philly "Mikes Way" with no peppers or tomato, you canNOT go wrong. I've also been to the one in Manassas quite a few times and while the first few times I went in everyone was friendly, the last time I went in it looked like the 3 kids behind the counter were too busy dicking around with each other to help me. I know this Jersey Mikes just opened and i've only been there once but it has so far exceeded expectations and I have a feeling it will be my go to lunch spot! Oh! Also, they have outdoor seating which is so nice compared to the Manassas one, it also is tucked back off of 29 enough that you aren't bothered by the traffic there at all whereas the Manassas location is directly on Sudley! read more

I ordered a cheese steak with only mushrooms and with pickles and ketchup on the side. The cheese steak was brought to me with the pickles and ketchup already on the sandwich. The guy who took my order offered to make another one but i thought it couldn't be that bad. Turns out the ketchup and pickles soaked the bread and to top it all off, the cheese was unmelted and still cold. I didn't eat the bun at all and ate about half the meat using a fork. What a huge waste of money. read more

I think the other reviews accurately reflect the food. My complaint is after ordering 4 subs (2 #56 @$7.45, #15 @ $6.75 & #3 @ $5.65) when I presented a BOGO coupon mailed to me, they would only discount off the cheapest sub, not the second most expensive, unlike most places. a $2 difference. small detail, but breaks my trust a bit. certainly a good sub, and miles above the largest chain of subs, but not really a 4 or 5 in my opinion. good enough to enjoy at a moderate price. A good add to the area, but not worth making a drive over a couple of miles for. read more

Went here a couple days ago with the husband - we ordered their chipotle cheesesteak - the giant size and just shared it - pretty good size and good flavor - but the bread was really really dry and almost made the sandwich inedible - I didn't finish my half because of the bread being so bad and ended up throwing it away. We went at around 4 on a weekday so it wasn't like it was right at closing time or something. Sure the bread is probably most fresh right when they open, but it should still be fairly fresh in the afternoon. Will try them again and hopefully the bread is fresh because the flavors were good. Only other complaint was that the mayo on the sandwich was not spread out very well so you would get a few bites that were just all mayo. The place was empty so there isn't really any excuse for a sloppily made sandwich. read more

FOOD HANDLING SAFETY ALERT! What is the point of wearing gloves if you are never going to change them? I was in tonight and saw 2 young men performing multiple duties with multiple customers and never changing their gloves the whole time: using pen and paper to take orders, picking up meat, using slicer to slice meat, grabbing and cutting bread, putting hand in lettuce, using cash register, making change, handing things to customers, touching face, and then on to the next customer without changing gloves. And there were a bunch of people in line. This place makes Subway look like a rock star. I regularly see Subway employees changing gloves in between tasks like ringing up customers and then starting the next order. I should have walked out. I threw my food away. I want to call the Health Department. I know teenagers who don't care work here and all.....but come on! YOU ARE HANDLING PEOPLE'S FOOD! YOU ARE MESSING WITH PEOPLE'S HEALTH! IT IS NOT A JOKE. People could get real sick. Imagine if they already have health issues, and then you give them food poisoning. What about kids? Pregnant women? And on top of that they have the audacity to force you to accept or decline giving a tip if you use a credit card. That puts the customer in a awkward place. It sucks because I really like their food. This makes me never want to eat out again. read more

My coworker & I reluctantly ordered a cheesesteak deciding he would give Jersey Mike's another chance after numerous times of messing up his order. Today will be the last time. I received my order which was fine (which means they are capable), my coworkers order had some modifications to it but for some reason only 50% of it was paid attention to. I had asked for a few things on the side and no peppers. My coworker can't eat peppers due to acid reflux and his giant sized cheesesteak was smothered in them. He literally had to smother his fingers in the melted cheese to pick them out of his $20 sandwich. This was just 1 of several things that were not correct. After spending that much on a sandwich you would hope you would at least be able to eat it. Disappointing. read more

Tried this place since I was in the area training for another job. They have lots of options. I got the chicken cheesesteak. It was pretty good. They have meal options that comes with chips and a drink. To me a little pricey but not too bad. read more

we stopped by here to get a quick bit . ive always liked JMS. but their subs arent as good as firehouse. they are generally pretty fillign and tasty. we split one big sub. i cant recall which sub it was though. counter staff were great we got in just 5 minutes before closing. parking: free lot cost : great for what you get overall: i think they have great subs, no major complaints from me read more

Why would the person making the sandwich wearing plastic gloves, stop making the sandwich, wring me up at the cash register wearing the gloves, then finish making my sandwich with the same gloves on? Health code violation? Annalise at 11:31 AM... Update - Annalise may have read the previous post because today her act was together. I always ask for a receipt to know their name because they don't wear name tags. read more

We love Jersey Mike's. The subs are outstanding. Much much better than Subway. In fact, I rarely eat at Subway now that I have found Jersey Mike's. Why do I like Jersey Mike's: 1. The sub rolls taste more fresh - In contrast, Subway rolls taste like flat paper. 2. The sub meat and cheese tastes fresh - In contrast, Subways meat doesn't look like meat... 3. They have the perfect combination of toppings. 4. Their subs are thicker and more filling. Cons - Staff needs to do a better job of keeping the tables clean... read more

I'll start by saying I am a huge fan of jersey mikes. But this jersey mikes in particular always lets me down. I guess my love for the chain keeps bringing me back but I am officially done w this location. Every time I come the service is pretty subpar w the employees seeming like they just don't want to do any work. The reason I am writing this post today is because I asked for a regular on wheat and received bread that was so undercooked it was almost raw. I regret not taking a picture before throwing it away. The bread was stringy and didn't want to separate when trying to break the Sammy in half since the employees only wanted to cut half the sandwich. My girlfriend ordered and paid for bacon on her sub and they forgot that completely. Through my 3 visits here, they have missed some type of topping or ingredient every time. It's sad because I was told the same owner owns the Warrenton location as well and that place is spot on every time. Do better read more

By far the best sub place in the area. Subway has nothing on them. Larger portions, fresher ingredients & meat. Meat is cut for you on the spot & not wasting away in a plastic tub. Lines move fast. read more

We ordered 5 subs to go and we were shocked to find when we got home only one was correct. The employees were very rude. Definitely very pissed off about it. Waste of money. read more

I love Jersey Mike's, their subs are so much better than subway. This is a new location so the place is really clean. My only complaint is the tip process. While they don't come right out and ask for it, it's displayed prominently on the screen when paying, and it feels like your being guilted into providing a tip. While I don't mind tipping for good service, the sandwiches are already pretty expensive. Add a 10% tip on that and you could easily be paying $20-$25 for two sandwiches, and that's not including a drink or chips. I think they'd see more return customers if they paid their employees a little more and did away with the tipping. read more

This place just opened up nearby and we decided to give it a try. Not impressed with customer service. When I walked in, there was no other customers yet the cashier was trying to rush me on my selection of subs. Tried two different subs which was at best average taste. Would not recommend this place!!!! read more

I went in for the first time. I said hello to the girl standing behind the counter. She didn't respond. The young man making my wrap looked like he would rather be anywhere else. Its basically a bunch of teenagers with an attitude...the food is not so impressive that I would put up with that again. read more

This location sucks. Nobody seems happy or like they want to be here. And it's reflected in the food which does not taste good or anything like a typical jersey mikes. I'm a huge advocate for the brand but this food tastes as bland as the attitude of the people working here. Tastes almost like everything is watered down. The other person with me verified his food wasn't good either. Very disappointed. Also, we requested a sauce that you are promoting within the store. Had to ask three times to get it! Everyone was too zoned out to go get it from the back (unsure why it was not out since it is being advertised and pushed). read more

I gave this new Jersey Mike's a few chances to get things together. I had the same order - Philly steak and cheese as advertised on the menu, no changes - over several months. My experience is pretty consistent with other reviewers here. 1. It's good! But you can get a bigger Philly, just as good (slightly better in my opinion) for two dollars less just a half mile down the street at the WaWa. Or just go across the parking lot to Wegmans. 2. Want some basic chips to go with your basic Philly? No joy. But you can have all manner of pretentious chips. 3. Yup, the teenage staff is pretty sullen. One "older" staff member (maybe late teens early 20s) taking orders is something approaching friendly. In sum, if it's convenient, you'll get a somewhat pricey but decent sub here from a less than enthusiastic staff. read more

While there are nice people who work here it is just a clown show at this point which I won't be participating in again. Ordered ahead today on their app. Arrived 5 minutes early. Not ready. No chips in bag. No drink in bag. Nothing. After witnessing several people hanging around to get theirs to go and people coming in with their orders not ready (and waiting while the store made them while the customers stood there) I walked over to see that my bag (with my name on it) still didn't have anything in it and no one making any subs. The grill guy did throw something on the grill at that point but that said to me that I would have to wait even longer (two more empty bags there by mine). At that point it was 10 minutes beyond when they said it was ready. So, in total, from order time to the time I left the store, 40 minutes elapsed. Sorry with 5 guys in there and the business I saw they could handle that easily. But they didn't . . . haven't. Just last week I complained about the rudeness of some kid that they have working the register. The last 5 times I have been there they refused to cut the subs in two pieces like I stressed I needed (I found out after leaving). Why is that a big deal? Well when you pick that big greasy sub up as one piece and take your first bite the entire contents falls out all over your lap, the ground, the floor or your table. Half the time when I order through their app they put that disgusting oregano on my sandwich when I ask them not to. Their app doesn't allow you to order fountain drinks. It doesn't allow you to order all the chips that they offer. The last month they have had no large cup lids and the last two weeks no straws. Something wrong here. But I think my money can be better spent elsewhere along with my time. Forty minutes is a big deal to me and my work life. It isn't like I haven't given them enough time to work the kinks out or communicated issues (after issue after issue after issue). read more

Saturday lunch around 1:30 they were slammed and so in the weeds the service line was completely out of sandwich meats. The customer line kept growing while they were slicing meat for the line.The 5 or 6 line workers looked lost and unsupervised. I ordered the veggie wrap with ranch dressing and my guest ordered a regular sandwich. Took forever to get our food. In fact some people behind us in line received their food ahead of us. The regular sub was fine but my wrap was so soggy and drenched in ranch dressing it can only be described as a total mess. Our bill for these two items plus chips and drink for each of us came to an astonishing and wopping $21.50!! Essentially about 33% higher than Subway. If you go to this place do not order the veggie wrap. I will never stop here again. read more

Have to say up front awesome philly cheese sub. Customer service wins by far is the worst of most business you will find. When I mentioned about Chipped Credit Cards being swiped could make customer responsible young lady working got sarcastic and very unprofessional. Ask for manager to get a hold of owner was told to leave my number and someone would contact me. THIS is truly UNPROFESSIONAL. I will be sure to advertise for you. It's a shame with such a good product you have such bad customer service. I learn from being in business a happy customer will tell a couple friends an unhappy one will tell EVERYONE !!!!!!! read more

Come on people, they make one of the best steak & cheese subs around here! Staff when we went was friendly. The only thing I wish was that they toasted their bread a bit. Need to be a bit crunchy of the outside and soft on the inside. mmm read more

Visited Jersey Mike's for the first time. I absolutely love the steak and cheese. Love it! I also love the Club sub. So good. Lots of Flavor. The location is great for me but be careful of all the crazies in the parking lot mixing with the shopping center and Wegmans. Drive slowly!! read more

#9 rules! The subs are delicious and the staff is so friendly. Have to get your sub Mikes way.

Excellent fresh sandwiches served fast and friendly! Ask for the "off menu" number #1, it is a BLT piled high with bacon, have them "hollow out" the bread to reduce carbs, you won't be disappointed. Only 4 stars due to cleanliness, I arrived after the lunch rush so perhaps they had not yet recovered. read more

The buffalo chicken wrap was wayyy toooo soggy. The customer service is non-existent; what ever happened to service with a smile. Place had not been swept or tables wiped; apparently no manager on site because the employees present were very young and focused on their personal digital devices. I've to these franchises before, this one does not compare. read more