Service at this location sucks. The kids who work here have no pulse, don't smile, don't acknowledge you. They don't want you to be here. And they make it known. They're rude and terse and seem like robots. It's very very odd. read more

The young man working the grill needs some additional training. What he just did to this buffalo chicken cheesesteak is beyond comprehension. I was watching from afar and I could tell right away he had no idea what he was doing. He burnt the hell out of the chicken...he left it there and it was black when he turned it over. He tossed it on my wrap, the wrap was falling apart, there was no blue cheese. The chicken was hard, dry and burnt...badly. He looked me dead in the eye when he handed me my sandwich and I saw it in his eyes, he was thinking, "man, I am sorry, I really messed this one up for you...sorry" But he said nothing. Got home. Pile of garbage. I want a refund. read more

This location is the best! It is clean, the staff is friendly and helpful. We have a closer location, but will drive to this one to eat.

The high school kids that work here are very rude. They give half the portion compared to other jersey mikes locations. Bad attitude and horrible service. Avoid this location. read more

Not satisfied at all , ordered online complete order wrong. And when I went in to pick it up they we're not busy at all Thanks for double checking on the order before giving it to me after I repeated the order during pick up great job continue the great work by the way both sandwiches were wrong read more

I absolutely love this Jersey Mike's!! The people that work there are friendly and are great at what they do. I have been to a few other Jersey Mike's, and they are good but not as good as this one. They have taken extra steps to keep everyone safe during this pandemic and I appreciate that. The only thing that I would like to add is that I wish ALL Jersey Mike's employees wore masks while preparing the sandwiches. I noticed that none of them did at any of the locations that I have been to. GREAT SANDWICHES THOUGH GUYS!! read more

Super rude Manager, super bad service so are the sandwiches. Stay away from this place. min going to check this review and let's see if the YELP is going to take away the negative feedbacks........I'm watching you. read more

Took one hour to get 2 mini, plain turkey subs last Sunday. Line order and 45 minutes standing in one spot waiting. I used to get a more complicated order of 3 subs, and sometimes they even made them in time. But the error rate on those was 100%, so I eventually whittled it down to just 2 plain turkey subs. Once, they gave me someone else's order. Which was a nice discovery when I got home, and my 5-member family was eager to eat. But no, another 45-minute round trip to get the right order. But at least they gave me 2 free cookies!!! Wow!!! Such generosity in a $35 order and over an hour wasted. The last time, after standing there for 45 minutes (after ordering online) watching them perform for a room full of waiting people, it's apparent that this joint is incredibly mismanaged. I wouldn't trust these kids for a slice of bread. Sucks, because when they have their act together, the sandwiches are tasty. But it's a dice roll... What drama will I be in for this time?? read more

This place is amazing! Super friendly staff and amazingly fresh bread, meats and toppings! Couldn't ask for a better sandwich shop in La Canada. Easy to order in person or online and eating outside is a plus! This location is the best! read more

The sandwich I had was excellent, wish I could say the same about the service. I got some attitude from the guy taking my order for not knowing what kind of bread I wanted (sorry, this was my 1st time at a Jersey Mike...there was information overload on the menu board, so the bread choices were not readily apparent to me). Also, they ran out of lids for cups at the self-serve soda fountain. I informed another staff member of this (from this interaction, I got the feeling the guy would rather focus on making sandwiches than to be bothered with such issues), and my request was passed on to another staff member to resolve . But instead of replenishing all the lids, I was just given one lid for my soda, which didn't make sense because that meant the customers behind me at the soda fountain would each be asking for lids too. If you can ignore issues with their service, come here because they do make great sandwiches. read more

This place has got to clean up their staff! It's always a hit or miss with quality of sandwiches, though typically a miss! The customer service is non existent. Everyone looks beyond miserable and is super unwelcoming. Luckily, I knew my order but the woman behind me got a mouthful from Angel who was working the meat slicer. This older woman forgot to mention that she wanted to swap out her cheese to provolone cheese. Angel got angry and in an extremely rude/aggressive tone of voice said "You need to say that in advance because I'm not a mind reader!" She told him to "please not get mad over cheese. I never said or expected you to be a mind reader" to where he then said "don't you yell at me!" (She wasn't yelling at all.) She said "excuse me, I'm a paying customer and I wasn't yelling! And I have the right to swap out my cheese. How dare you treat customers like this! I should call corporate!" To where he then replied "Next time know your order. I'm human and it's called consumer responsibility! And when you call corporate tell them my name is Angel!" So rude!! The poor old lady just took the aggression and was clearly shaken up because of the poor treatment. I'll never come back to this unsanitary, over priced location. I for one will not pay to be mistreated, ever!! read more

Monday, afternoon... SERVICE: The attitude was really unnecessary. You get paid extra on holidays (I know it's not enough still and I'm sorry) BUT we didn't complain or say anything when you forgot to make one of the sandwiches, yet you still felt you had to smack the sandwiches down on the counter harder than you should've, and sighed louder than you should've. Come on, dude. If you changed your attitude, you could've got more tips. Keep your head up and try to be better. FOOD: It was just fine. Better than Subway, but Subway has more options and coupons. PARKING: Plenty of space. read more

alright for a fast food chain. order was made quick, good for a quick bite. the store im not sure because i ordered in.

Worst jersey mikes I've ever been to. Very rude employees. Horrible customer service.I highly recommend for you guys not to come here also I'm not the only one who thinks about this, everyone who comes here always says they hate it there. Never going in there again. All employees need to change. read more

I've considered I may need some counseling due to my Yelp addiction. I soon realized the affect this site has over me. The other day, I was ravenously hungry, but didn't want to go to my usual lunch spots, just because I wanted to write a new review. I'm sure most of you have come across this issue, correct?? I thought so. I Yelped on one place, then another...but nothing sounded pleasing. I drove into a familiar parking lot thinking I wanted sushi, but decided a sub might be a safer option. Pros: Deli meats and cheeses are freshly sliced, like a real butcher shop Friendly, helpful, very young staff Decent variety of subs If you're hungry, their Giant size is about 16 inches Cons: Their "mini" is around 7 inches (i know.....why am I complaining about length...haha), but it's a bit too much food and I wanted the option of a smaller sub. Very limited ingredients, less than Subway. They're a little pricier than Subway, about a dollar more...But fresher ingredients. I prefer Subway's bread, more choices and chewier Jersey Mike's is a nice chain with fresh meat and cheese, but I prefer Subway due to more selective choices and cost. read more

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I'll make this short and sweet. Spent 20ish minutes in line to order. Sandwich was over priced to the max. Sandwich tasted no better than Subway. Wasted my entire lunch break and still had to eat my sandwich back at my office. read more

I'm honestly so disappointed in this location. I visit here when I'm on my lunch breaks at work because it's closest and every time I'm always disappointed. I continue to order in hopes that it'll be better than the last time because I've loved Jersey mikes for years. Like 8 years. This location is skimpy on product and will give soggy toppings. I ALWAYS order extra cheese and it's like paper thin every time. Not to mention I don't understand their online order pickup procedure because they don't put it in the pickup section and if I stand off to the side (out of the in-store order line) I won't get acknowledged. When they finally decide to acknowledge me, they're very passive. Like come on guys, most of us work too and understand bad days but EVERY TIME?? It takes a lot for me to waste my time on a bad review but this location has obviously has earned their bad title considering reviews and corporate must not care. Tired of wasting my money here. Can't even cut the sandwich fully through. read more

Jersey Mike's Subs - Sandwiches Near Me - La Canada, California

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I have it 2 stars because I really do like their sandwiches. The concern I have is that the person who was preparing my sandwiches was wearing gloves, yet stopped, went to assist the cashier and proceeded to touch the cashier screen, drawer, money and a pen then come and come continue to make my sandwich. It was disguising how much cross contamination and lack of hygiene control was displayed, COVID or no COVID. I ended up tossing my sandwich and not even eating it. I wish I said something in person but I am a non confrontational person and the store was busy with other patrons. I hope management will have a serious discussion with their employees. read more

Seriously guys WTF IS THIS?! You better believe when I come in in a few days you're making me a free sandwich for skimping me so hard on my order. BS. read more

This place was offering very simple sandwiches yet they tasted better than they appeared! I snagged the veggie with almost everything and it was great, I wish I had gotten larger size but $11 seemed pricey for what I was getting. I don't think I'll end up coming back because it's pretty far but well worth the try. read more

Jersey Mike's Subs - Veggie - Sandwiches Near Me - La Canada, California

I went here today looking to get a sandwich for my son. I believe the girls name was Calea, but she was trying to convince to get the kids meal when I just wanted the sandwich. when I told her I just wanted the sandwich she charged me for the meal anyway and I didn't get my drink . I will not be returning, this young woman needs to be fired. read more

Don't come here at night! In the past couple of weeks I've been once @ 835pm and tonight @ 825pm. Same 2 guys working just so happens to be the only 2 times that the JERSEY MIKES sign was off which of course would lead you to believe the store is closed. But no they are in there....1 guy is mute and cleaning up as if they are closed and he's just finishing up. The other guy will greet you with an attitude and tell you why they are not going to serve you. The first time it was "we're understaffed". Smh there's only me and 1 other customer in the store? Or did I just avoid the rush of 20 people that were craving lunch for dinner that they had to turn away? Lol I go at that time regularly and it's always slow. Anyways, he said he'd make me a cold sandwich, and they already cleaned the grill but if I want he will still make me the Philly cheese sandwich which is what I came for. I took that as we can make food for the few customers that come in,, but we'd rather just close early and relax for the last hour.. I declined and left. Today I pull up, lights off and same 2 guys working smh. This time they are out of bread. A deli is out of bread....????? I just walked out lol Turkey sandwich and Philly steak are great btw if you're lucky enough to receive service! read more

So I give this location another try. I order the same #17 philly. As I'm waiting, the two young males thought they already gave me my sandwich. Turns out they gave it to a customer before me. 2 for 2. Maybe they were distracted, but the store was empty. I thanked them for catching it. When I got home, they made me a #43 chipotle philly. I recall saying "#17 philly" several times. Maybe it was an accident. I hope it was. La Canada is notorious for being... tribal (no one is surprised about the Starbucks incident several months ago in 2018). Might be the local culture. read more

It's a great basic sandwich shop. A bit pricey for what it is, but far superior quality to its closest competitor. Ordered thru post mates and they got the order perfectly correct and was quick. Thank you!! read more

Jersey Mike's Subs - Mini veggie sub with cool ranch Doritos inside - Sandwiches Near Me - La Canada, California

Nothing is worse when you get off work late trying to get dinner only to have the workers close the doors 10 minutes earlier than the hours of operation are listed. What a joke.. read more

omg I love this place. the tall guy taking my order with glasses was so nice and helpful, and the sandwiches were so good!!! Great customer service by the team and yummy food. thanks yall read more

Why even place an online pickup order if it's going to take 15 mins over the time you choose.. it took 45 mins for 3 Sandwiches! Damn I could have make it faster myself -.- avoid this place! read more

I've eaten at jersey mikes for years and this is my last. The customer service was poor, the whole staff clearly doesn't want to be there. I paid $3 for extra meat on a regular sandwich skimpier than regular meat on a mini. Overall the whole vibe of the place was a bummer and disappointment. read more

My nephew claims this place has the best Philly Sub... I didn't acknowledge his claims nor did I agree or disagree... all I told him way, I'll have to visit and see if the claim is true or not. I have never heard of Jersey Mike's until my nephew mentioned it and since he proclaimed they had the best Philly Cheese steak, I decided I needed to try it and compare the taste with the four places I visited in Philly. I walked in, two guys were working, it wasn't busy but within few seconds three other folks came in... I ordered the Philly Sub, funny how one guy was already making it, but maybe he read my mind... I got the giant on a white bread... the giant will be equivalent to foot long... with tax, its $13, very expensive sub. Overall the the meat was tender and the grilled peppers were nice touch... they used provolone cheese (in Philly they use Cheese Whiz), but they do offer provolone as an option... compared to the originals in Philly, it's not in the same footing, but for those that's not able to go to Philly to get it, swing on by Jersey Mike's... it's not the original, but it'll do... but go to Philly and try it and once you tried it, you'll never stop comparing... read more

I come here for lunch, the food is tasty, the parking is no-hassle, the staff is friendly, and the food is fresh. I know some people will be complaining about how they short-changed meat or whatever...I say suck it! read more

Excellent customer service I ran into their head manager that said he was out here from another location Jack Jack you get 10 plus stars for me this location is the best Jersey Mike's I've ever been to thank you for your services during covid-19 read more

I talked jersey mikes up to my whole family. We spend 100$ on subs and what we got wasn't jersey mikes... (BEWARE ORDERING TO PICK UP) we ordered over the phone and they SNAKILY swindled us with the ingredients. They charge 15$ for a sub for a reason, and it's to give us the best sub. Idk if it's this location or the whole chain. Either way never order over the phone. read more

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I personally felt offended by their employees as well as their mannerisms. They were rude and disrespectful. I am never coming back here again. read more

Horrible horrible service. Ordered subs online. Said it wood be ready by 12:09. I'm there waiting and asking for over 20 minutes. They finally tell me they don't have the order even though I have the confirmation and paid already. Then they ask me to wait 20 more minutes so they can make it. What a joke. read more

My family celebrated my mother's 77th birthday today at her favorite park in Altadena. We could have ordered food from any other restaurant: Gus's in South Pasadena or Jake's in Monrovia, like I wanted to for a Saturday picnic; but she requested sandwiches from Jersey Mike's. The family acquiesced to please our beyond wonderful matriarch. I am the youngest daughter and took my youngest daughter with me to get the sandwiches. From the moment we walked into the establishment, we were made to feel very uncomfortable. I tried to shake that off and blame it on it being there for the first time; but the service that followed was cold and stunk of racism. The first person that handled the meat, cheese and bread was doing a slightly better job of trying to be cordial. The second associate, who was tasked with putting the rest of the sandwiches together, seemed to be either disgusted or annoyed with having to assist us. Whether he can't stand his job or he can't stand assisting Black customers or female customers, the passive aggressive, unfriendly, and unwelcoming manner with which he handled our order was our lasting memory that overshadowed our perfect celebration of a very special occasion. I, personally, will NEVER go back to Jersey Mike's - especially THAT location in La Canada, Ca. I had to write this review, because there is absolutely no excuse for that caliber of customer service, and no one should ever have to feel the way I feel and the way my daughter felt when patronizing a local business. I pray this is not a Jersey Mike norm, but unfortunately, I won't be trying other locations to find out. I hate that I even feel this bad 7 hours after our experience. ! read more

Ordered 6 sandwiches online specifically asked for one of the Philly sandwich to come with ham and stated no cheese. Guess what? I got a Philly cheese with am cheese and no ham but the recipe a says add ham and they didn't add it saying that they don't put that on the sandwich. I'm a chef and worked in many restaurants both low and high end restaurants. If the customer asks for something I bend over backwards to make sure I accommodate them. Maybe the person can't t have dairy and when writing in the order no cheese you add cheese? I am an unhappy customer and not coming back here anymore read more

I love Jersey Mike's but the amount of meat you get depends on who makes your sandwich... which can be really frustrating. I paid $15 for a bread sandwich today. Super annoyed. read more

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I like the food here, however, I am not crazy about how the owner treats my brother when he gets more than 2 cups of ice tea. The refills are supposed to be free !!! There is nothing uglier than a cheap businessman . we wouldn't go back even if the sandwiches were free... read more

These guys bring the fun to sandwich land! I am on deck to host lunch at a workshop and they are making the magic happen! Merci nick, Grant, and Schuyler for your amping up the fun and joy for all of us :) read more

Jersey Mike's Subs - Sandwiches Near Me - La Canada, California

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This great sandwich shop had a fundraiser recently and we tried our first sandwiches. We ate the Italian and the Turkey Provolone subs with everything. Staff are great and helpful. Service is quick via the line and the turnover his really high so you get to sit down easily. Ingredients were fresh and drinks were well carbonated. Family hang out, great spot to stop by. We made it back again today and ate the same sandwiches after the Rose Bowl Flea Market, to cool off. Very fun and although we don't get sub sandwiches frequently, this is a favorite spot. read more