Absolutely the worst service I've had in a food restaurant. I didn't even eat here! I placed an online order which is very simple, you would think. I asked for no onion, I even stressed in the special instructions box that we had a ONION ALLERGY. Sure enough, onions on a sandwich. I called to request a new sandwich be made, and the manager was to call me back. That never happened. I followed up today and the manager is too busy to talk to me. Covid is not an excuse to do your job correctly. Still waiting for a follow up call. read more

Very disappointed lately, last few times I've been in they don't get the order right, they are slow and not with it. Usually this place is great hope they step it up! read more

We have come here many times. This time got two kuhuna steaks, asked for mushrooms on side on both subs and no jalepeno on one. They put mushrooms on side but also both subs had mushrooms in the subs too. So I couldn't have any. Both subs had Jalepeno. Maybe the girl was.having a bad day. I live north in Black Canyon City and driving back down and back up on a Sunday was not an option. When I called, the was lack of making this right. 40.00 down the tubes. Very disappointed. read more

Worst service I've ever had. Caught the young cashier roll his eyes when I requested no tomatoes. The elder gentleman after me was yelled at by the same cashier when he couldn't hear because of the mask muffling his voice. When I left, a girl asked if my chicken sandwich was the medium rare one....what??? Store was uncomfortably dirty. When I told one employee I still had one more sandwich, she left one of my sandwiches just sitting on the counter at the cash register, a surface everyone has been touching. And my "medium-rare" chicken bacon ranch sandwich? Looks like they chewed it up and threw it on bread with old lettuce and NO bacon. These kids need management present. I love Jersey Mikes, this location was awful. read more

Jersey Mike's Subs - Supposed "chicken bacon ranch" sandwich - Sandwiches Near Me - Phoenix, Arizona

Best staff ever! Employees are very nice and patient with customers making sure they get their sandwich exactly how they want it!

After eating at subway for 20 years zi thought I would give Jersey Mike's a shot. Started going there about 6 months ago and the sandwiches were great, plenty of meat. The past month, the meat had been almost non existent. Went there today and ordered a number 9. I watched the guy put 3 small pieces of turkey and roast beef. Seems to be the new normal there. There was a piece of roast beef hanging off the side that looked like it was sitting in the parking lot all day. Probably shouldn't have eaten the sandwich. Not sure if I'll be going back. read more

Yummy!!!! Fresh subs all the time!! Love the #5....3 meets and cheese. Always a good lunch place for a quick bite or to go. So glad there is one in my new neighborhood. Very clean restroom facilities as well!! Two thumbs up :) read more

Jersey Mike's Subs - Sandwiches Near Me - Phoenix, Arizona

There's only a few great sub shops we go to and Jersey Mike being one of them. Meat is fresh, cut right in front of you, toppings fresh too, and great bread. Sorry Subway, you're going "stale". read more

I'm from south NJ and what I miss the most is the great bread. Jersey Mike's has the best bread over any other sandwich shops I've been to in Arizona and makes me feel like I am back east. I recommend the white over the wheat personally. I am a big fan of their hoagies and especially the roast beef and turkey sandwich with bacon. Also their cheesesteak is very good. I haven't had the tuna yet, but my friend has and he loved it. Very delicious food here and I haven't been disappointed yet! read more

Absolutely love Jersey Mikes, maybe I'm a little bias considering I'm from NJ. But, it's awesome to get a sub and have it remind me of home. With every bite it takes me back to my childhood having a sandwich sitting in the park! Well enough of memory lane. I've been to this location just a few times, and they are nice never given me any problems. They smile which is awesome :) My tip to you, get the number 8, mikes way! Please don't get it any other way don't add anything else just keep it as is lol ! Enjoy manja read more

If you like subs, you really should try this place. They have two types of bread (white and wheat) so the selection isn't as varied as Subway but it's very fresh and tasty. It has a real deli feel to it and they have arranged it so there is a meat and cheese case next to a toppings case. The staff at this location is very friendly. I've been at the Happy Valley location three times now and each time the place was extremely clean and the staff was energetic and warm. Highly recommended. read more

Love it!! I get the turkey provolone, but its amazing. Always real busy in there, but its worth it. Not bad pricing for the size you get as well... Good deal! read more

We love Jersey Mike's, but unfortunately will never return to this location. The staff needs help and training and their manager needs to step in! Still waiting on our order and going on 30 plus minutes and we are in here with two other people waiting. No communication to the customers on what is happening and they are completely flustered with making food. read more

Hands down the best service in town! We were regulars here for a long time (only stopped coming after moving far away). The staff is amazing and the subs are fresh and delicious. We usually get the veggie. Their bread is lovely and the veggie's great, especially with lots of red wine vinegar. Love this place!! read more

I appreciate the people that work here. They have a gluten free sub roll, and will wipe things down, then use items from the back for people with celiac. It's a delicious treat for people unable to have sandwiches. The only feedback I would give is to wipe down the meat slicer with a separate towel BEFORE wiping down the counter (so bread crumbs don't get in the slicer.) read more

Good sub but on the expensive side. Also they don't have Fries!! And everytime someone orders a hot sub the entire staff yells HOT STUFF! It's frickin Annoying! !!!!!!!!!! And serves no purpose! Quit it! read more

Thought I'd try them out for the first time. When I Placed my online order I still had to wait almost 15 minutes after promised time.. when I got home, the order was COMPLETELY wrong. I could handle minor things wrong, but it was so bad i went back for them to fix. For the price I have to pay for these subs, I wasn't just going to throw it away or ignore how wrong it was. When I went back the offered to make a new one and it Took them another 10 to make a cold sub, and was only offered a bag of chips for the inconvenience. Was all a mess and a waist of time wasn't worth all the hassle. read more

Sometimes they make a good sandwich. And others, it's crazy sloppy with no care in the world as to how the sandwich is presented. Today, it was one of the worse days. Even a staff member walked by and looked at the sandwich with disbelief. I don't have horrible things to say about this place, but the staff definitely needs some more training on attention to detail. read more

Jersey Mike's Subs - Had to constantly wipe hands with every bite - Sandwiches Near Me - Phoenix, Arizona

Direct competition to the Subway across the street. It's fresh cut deli meats and better menu make it a far better choice than Subway.

I like this place a lot. Service was a little slow today. Over all jersey mikes is a great lunch spot. I was a little disappointed prices have gotten me up a little. But with the new minimum wage coming into effect shortly I think we will see more of price increases. -#10 is awesome. Mmmmm mmmmm read more

When I do not bring my lunch to work, Like to grab a quick sub here... Every time I went, it was always a great experience! Service is great and fast. Employees are especially friendly. Food is fresh and delicious. Even though I always order the same thing, they always get it exactly the same. My fav item is Turkey Breast and Provolone - Mike's way and no onions. Makes me happy every time! Subway who? read more

Dense roll, should be softer, and chipotle mayo needs more chipotle flavor. But good roast beef.

Staff is always really friendly & the service is super fast! Love these subs, my favorite is the number 8 it's a cold sub but they have amazing hot subs too! read more

I ordered and paid for a sandwich, and waited 20 min just for them to say they never had an order placed for it but they still charged me. I asked for a refund and they didn't even know how to do that and I ended up having to leave with no refund and no sandwich cause I was 15 min past my lunch scheduled time. read more

Kids working there not very respectful, the counter, the slicer, the whole overall appearance was very dirty! Disappointed!!!

Yes, there are a ton of choices if you're looking for a quick bite while shopping at the Happy Valley Towne Center, but if you're in the mood for a quick sandwich then Jersey Mikes is always a safe bet. As far as chain sandwich shops in the area go, the Js (Jersey Mikes and Jimmie Johns) always seem to rise to top. Jersey Mikes always delivers fresh and satisfying sandwiches. I think the key is their fresh bread and generous dollops of mayonnaise. If I'm in a healthy (guilty) mood, then I usually go with a simple #7 - the turkey and provolone, piled with veggies and light on the mayo. If I'm feeling like I want to indulge, I go with the #13 Italian with extra onions. I have never been disappointed at Jersey Mikes....though their numbering system does leave me a bit confused....Next time, I'll order a #4 and see what I get! read more

Went there today because I'm trying to check out the eateries in my new neighborhood and it's hard to find a good sub. Ordered the giant club sub. Unfortunately I was running errands and it ended up sitting in the back seat of my car for well over an hour. Still, it was a great sub. Good bread, fresh meat that isn't slimy and questionable like at some places and lots of ingredients. I can't wait to try some of the other sandwiches on the menu. Update: Also have tried the meatball sub and Philly cheese steak, both were excellent. read more

I checked this place out for the first time due to a coupon at work (YAY coupons!). I had turkey and provolone on wheat "Mike's Way" (onions, lettuce, tomatoes, olive oil blend, red wine vinegar and spices). I was kind of cautious about having it "Mike's Way" since I usually load my sub up with olives, red onions, pickles, tomatoes, cucumbers, ranch, salt/pepper and everything else almost under the sun -- however, since the veggies were SO good, crisp, fresh, ripe, etc, the meat plentiful and the bread was great - it was perfect. Also, the staff were super friendly.... My only regret is that I did not pick up napkins! So, thanks! I'll be back for sure! The regular sub was a perfect size for lunch. :) read more

Can't beat an $11 Soggy Sandwich drenched in oil on Flaky Dry Bread!!! Maybe this will fly in Jersey, but not here. Wow, no more Jersey Mike's for me. Smh :( read more

Update your online pick up times! This place always runs 15-30 min behind and it's frustrating since I have a short lunch break. What's the point of online ordering if your pick up time is wrong! read more

Good fresh subs. I like that Meat and cheese are cut in front of you. Work-mates swear by the tuna, and I've not found a hot sandwich on the menu I didn't like. Ask for a sandwich "Mike's way" for all the fixings. The place is new to the area (opened late December 10) and it didn't hurt my impression of the place that they partnered with a local elementary school to celebrate opening. Add to that fact that the manager and employees remember me though I only go every other week and greet me warmly each time. Fresh ingredients and a "local place" feel - a great place for lunch! read more

Solid sandwiches, service is very questionable I called and ordered 30 minutes ahead during an off time 415 in the afternoon , I arrived to pick them up and they were not made. I asked what's the point of ordering ahead and instead of a verbal response I got a look like I had 7 heads. The sandwiches are good but the service eeehh read more

I have tried to go to this location 4 separate times And have been unable to eat here. I had decided to leave after being in line for five minutes and not being acknowledge by by the staff which is entirely teenagers. What the store needs is a manager and a sense of direction. Don't waste your time go somewhere else in this plaza read more

Been there a few times with the coworkers and we've tried just about every sub on the menu. The hot subs are by far the best. The Reg Chipotle Philly on white is pretty much the best sub you can nab at lunch time. A few tips when you go there: 1. Just get the regular sized sub unless you are splitting the same sub with someone. Their large size is the length of your arm. For real. 2. Inside seating is limited but there is a nice front patio that they share freely with other establishments there. 3. Get a sub card...you'll be back. Very friendly place with very clean inside and they keep the patio nice as well. read more

I've been here a handful of times and I do enjoy it. Not as much as my mother does but I can eat it every once and awhile. I like getting the Club Sub the most but hold the mayo please. The whole "Mike's Way" concept is nice but I think they put way too much vinegar and oil. I just always have to remind myself to say easy on the oil and vinegar please. The bread is also very tasty and I do like that they slice it in front of you! Very fresh :) The pricing is...meh...I wish they were 3-4 dollars cheaper and I also wish they had COKE and not PEPSI products bleh! read more

Never had a bad sandwich here and their service is great. I order online and only wish they did delivery! I do their Chipotle Philly (chicken).. amazing! They are a bit higher priced but you get what you pay for. This isn't cheap Subway ingredients nor lackluster service. read more

This location is terrible. The young boys that work behind the counter have the absolute worst customer service. Don't greet customer that walk in. Nobody was in line and it took them 3 minutes to finish up the important conversation they were having, put the phones away and take my order. Not to mention they wear gloves while touching their cell phone then use those same gloves to make your sandwich. DISGUSTING! read more

The sandwiches are great but man it is too expensive. Today I got a sandwich and a small soda and my bill was almost $21. Come on! Yes I got a giant but it was nothing special, just the Italian sandwich with a small drink... I just can't justify the price. $21... I think it's way too expensive for what it is. read more

We were at this location last Monday at opening . The two girls working were awesome. The girl who made our sub made them with love and care, she also new we were seniors and gave us a discount. Our subs came to $28 and change. They were so good we decided to go again this week. Big difference !!!! Same exact order $36. No love or care happening from the guy working yesterday.. Won't be coming back. Would have given 5 stars to the girls.....if I would have reviewed last week. read more

My favorite sandwich shop! Love the fresh ingredients which get sliced right in front of you! My favorite is the #7 (Turkey). Best pickle slices around, too! read more