Manager was extremely kind and employee took time to ask me if I wanted anything extra on my sandwich. All employees greeted me with a smile and were very respectful and polite. Food was very good, perfect amounts of everything I requested. Overall place was very clean and organized. It was very easy to locate seats and drinks due to excellent customer service 10/10 recommended! read more

I ordered 2 sandwiches through Uber Eats today from this location, and after taking a bite, I realized that there was a DEAD FLY stuck to the bottom of my sandwich. The items had clearly not been tampered with through transport, and the fly is really embedded in that bread like it's been there for a while. I'm so disappointed by this incident today because I have always enjoyed jersey mikes and I have never had a bad experience with them but this today was so disgusting and I'm very concerned at the lack of care from the employees to not at least double check the quality of their products or at least notice a whole fly stuck on something that their customers are paying for. You really couldn't just miss it because at one glance it is clear that it is not just a piece of seasoning or anything you can clearly see a wing and legs. I can't believe I would have eaten it if I didn't happen to look. Jersey Mikes please do better. read more

Jersey Mike's Subs - Fly stuck on bread - Sandwiches Near Me - Tustin, California

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Great Sandwiches! Horrible customer service, specifically from the woman in the photos. I'm writing to report a negative experience I had at your location due to an employee's behavior and lack of basic customer service. When placing my order, I clearly stated that I wanted a cheesesteak. However, the employee repeatedly referred to my order as "chicken," even after I corrected her multiple times. At one point, she asked "chicken or steak," and I again confirmed steak. After ordering, we were told to step off the line and that our order would be called. When our order was ready, only one sandwich was provided instead of two. When we asked about the missing sandwich, the same employee said, "Oh, I forgot because they got out of the line," which reflects a lack of attention and accountability. When we tried to resolve the issue, she dismissively told us to "get in line," rather than helping fix the mistake. This entire interaction felt unprofessional, dismissive, and unnecessarily rude. I understand that mistakes can happen, but the way this situation was handled -- from start to finish -- was unacceptable. **Since we were unable to obtain her name, we do have a photo of the employee to help identify who was involved.** I hope this feedback is taken seriously and addressed appropriately so that future customers do not have a similar experience. read more

Jersey Mike's Subs - Sandwiches Near Me - Tustin, California

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I placed a Catering order for 48 sandwiches on 5/27/26- I received the conformation number. I went in to pick up my order the NEXT day at the appointed time 11:00am - for an important meeting beginning at 11:30 am. They had NO sandwiches ready. Told me they "Don't know" what happened to my order, no real apology nothing. They proceeded to pack boxes of sandwiches & hand them off to delivery drivers for pick up, until I had enough & let them know I need my order filled NOW. It was AWFUL I was an hour late for my meeting with a new company, and the team at this location did not seem to care about my inconvenience. I wont ever go back to this location. Thanks for making me look unprofessional. read more

I love coming to this Jersey Mike's because they're always so consistent with the quality and service. The customer service is top tier, and the manager is always in a great mood greeting everybody and making customers feel welcomed. You can tell the team cares about the experience every time you walk in. Definitely one of my goto spots. read more

No surprises. I got what I ordered, as ordered, and in a timely manner. You either like Jersey Mikes or not. If you do, this store won't disappoint read more

This place deserves more 5-star reviews. Consistently the best sandwiches around and service at this location is wonderful. I usually order online with the app and my order is always ready to go once I arrive. Seriously such a great sandwich (make sure to always get Mike's way - that's what makes it better than everywhere else), it's hard to beat!! read more

I was at this location today and Luis was so nice . He couldn't take my 100 dollar bill and used his employee discount. Please go to this location and give them all the busy! read more

We love this location! We drive out of our way from Irvine (about 6 miles to this particular location because it's so much better than the ones near our home). The staff are always friendly, polite, and they always get our order correct (I usually order it ahead of time on the app and just pick it up). Bread is always soft and fresh, lettuce is never brown, and the Italian cold cut meats never have that "porky" smell. Thank you always :) read more

Great customer service the food is definitely up to quality and I would highly recommend

Disappointed with my online order. I ordered a #6 roast beef with extra cheese, mayo, mustard, pepperoncinis, and chili spread (paid extra), but received the wrong sandwich with Italian meat and none of the add-ons. Very frustrating experience, and I won't be returning. read more

Great location and great staff. The sandwich's really hit the spot, definitely coming back. Clean store too!

Good spot for sandwiches if you're craving for a sandwich with lots of meat. Sandwich was good. Good customer service. Lots of parking in the parking lot. Taste like the other Jersey Mike's. Everything is made in front of you. Got the chips and the drink to complete the meal. Got the Italian sandwich. read more

Jersey Mike's Subs - Sandwich - Sandwiches Near Me - Tustin, California

Miguel was the best. Everyone was so kind and asked us how our week was going. The vibes were high and the sandwiches were even better.

Everything is amazing about this location! Management did a great job on training their employees. Friday crew is amazing and always know my order as soon as I step in the Door! read more

Jersey Mike's Subs - Best Jersey Mikes in Tustin! Always know my #8 order and greeted Friday crew hands down the best! - Sandwiches Near Me - Tustin, California

Great customer service & sandwiches from this location! I went in this morning and Luis , Araceli , Wendy & Jose were very helpful and kind . I am definitely coming back to this location :) Definitely recommend read more

Been eating here for a bit and now its time for the update Ingredients - consistently great Service - great - friendly, fast, and consistent Flavors - great - as with the ingredients consistent and delicious end product - yum yum yum My still favorite - #13 - with a twist now thanks to some youtube videos - sometimes I ask for it grilled =) Better half favorite also the #13 but she dont do the grilled twist lol I rarely start with reviews with a 5 - I look for consistency over time - we have grabbed enough sandwiches now that I am happy to award the 5 star update =) read more

This has to be the best jersey mikes location I have ever been the staff are very friendly and make me feel like home. They are all nice. The food was so good thank you Luis for making me the sandwich the best. read more

The quality, ambiance, and not to mention the service that i experienced with Luis, Brian, Fiolel, Wendy, and Angel was out of this world! Every time I go there they always make me feel welcomed and give out the best RECOMMENDATIONS!! Overall I'm very happy with the food and Service of this location ! read more

Louise, Branden and the rest of the staff were so nice and welcoming. They were very fast and efficient. and the food was perfect. Love these guys​ read more

I must have come after their big rush as everyone was working so hard restocking shelves, sweeping, and so on. I was immediately greeted with a welcome and Jose was very friendly while making my sandwich. It's always nice to see happy and hard working employees and great food being delivered. This store is great! read more

Ulysses aleays grants me with a smile. He has amazing customer service. He took down my order and made sure everything on my sandwich was perfect !!! I love this location always quick easy and fast !!!! read more

I order takeout from here frequently. I like to take their sandwiches to work. I like it way better than Subway and the Bronx that's up the street. The staff is always friendly. Parking can be an issue but there's not much you can do about that and it doesn't deter me from going. read more

Came in today around 2:55pm. Got my meal and was out the door within minutes. I was on my lunch break so efficiency is what I needed! And they delivered! Definitely my go to spot! Keep it up! read more

Jersey Mike's Subs - Sandwiches Near Me - Tustin, California

Toss moldymeat and stop touching receipts (bpa) when preparing food. My husband went in and bought us all lunch and I will never go back after what he told me he saw. read more

I just love this place. My absolute favorite is the turkey sandwich in a rosemary bread with lettuce and provolone, try it! It's amazing; this location it's great bc is not full at any time of the day and the staff is very nice. read more

Customer service exceeded my expectation smiles and good communication all those working today march 15 at about 3pm where exceptional and I hope the one guy can get his birthday off for April 2nd. Though I know it a high chance anyone working today will see this I just want to thank you for bringing a true smile to my face today and brighting up my day! Hope you all know how amazing you all are!! read more

Nothing has changed over the years of my first review. My food is always correct, on time and the employees are fast and friendly.

This jersey mikes is one of the worst i've ever been to. The cleanliness is just not there, the soda machine has mold all over it, the tomatoes are just sitting there in the their own juice, the slicer is full of other types of meat which is just terrible cross contamination. The only thing keeping this review at a 2 star and not a 1 star is the service, you do have some friendly staff but that's still not acceptable for this place to be so dirty! read more

Jersey Mike's Subs - Sandwiches Near Me - Tustin, California

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This was my first time ever having a sandwich from this specific Jersey Mike's, and I'm glad I chose to eat here. I always get the chicken bacon ranch sandwich on the rosemary bread. This time the gentleman named Luis, suggested a few changes that he thought made the sandwich better. So I said why not. Best Sandwich ever! I thank Luis for the suggestions of adding extra cheese and avocado, I will for ever order my sandwich like this now. Luis is awesome! read more

Jersey Mike's Subs - Chicken bacon Ranch, add avocado - Sandwiches Near Me - Tustin, California

Would give zero stars. Will not return to this location. They skimp on cheese big time. We ordered a giant sized club sub ($20 sandwich) and felt ripped off. Cheese is paper thin and barely there. Couldn't even taste the cheese in the sandwich. Never seen cheese sliced so thinly at a sandwich place. The cheese was even thinner than the ham. The restaurant is dirty and hot inside. Floors and walls are filthy too. read more

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Just got door dash and it was hideous. The most stale wheat bread that I have ever had. And I got it Mikes way add mayo, so the oil & vinegar and mayo should've softened it up a bit. But nope. Any half decent quality control would have never sent a sandwich out like that. The bread was a brick. My only hope is that a night in the fridge softens it up. But I'm not holding my breath. read more

Thank you to our wonderful Tustin Jersey Mike's on Newport for being a great community supportor of Foothill High School's basketball program. We love your subs and the excellent customer service your provide to our families! read more

These guys are dedicated sandwich people! East Coast style sliced right in front of you Live, nothing better! And that Philly cheese steak, damn that's just so frickin good it all just works together. Thank you! Phil read more

Thank you so much for the amazing sandwiches! We appreciate your on going support for Foothill Boys Basketball!!

The food quality is great, big portions and service is awesome. Staff are very friendly.

Thank you for feeding our basketball players @ Foothill HS! Subs are delish! Players appreciate your support!

Isabella was friendly and welcoming even late night ! Food is always great but the ambiance is made by the great people who work here !

Turkey provolone was good. The cookie was hard and tasted a day old. Would come back again for the sandwich.

Thank you Jersey Mike's for supporting Foothill Boys Basketball the sandwiches were awesome and the cookie was great.