Let me just say, the new manager at this location is killing it! I can't remember his name but I do know he has an excellent laugh. He gave us wonderful recommendations and seemed to truly care about our lunch experience. All the sandwich makers working were friendly and helpful during our visit. The restaurant is always clean, the staff is always polite, and the subs are always delicious. We love to see it. The last two times I came in, the rosemary parm bread and tuna were on point. Load me up with banana peppers baby!! 5/5 will eat here again read more

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I don't even know where to start. whoever the guys that were working the shifts yesterday, thank you. came in to get my wife a sub after she gave birth 12 hours earlier. I was on 1 hour of sleep, no idea what to do and they asked how my day was. they made the sub, asked so many questions and they went above and beyond and said "you are good, on the house, and this one's for mom" literally brought tears to my eyes. it's the little things in life. thank you for the extremely kind gesture and kudos to a great staff at Jersey Mikes on Sunset. read more

My favorite Jersey Mike's location.. first class employees, super friendly and amazing food. The best!

Jude was an amazing worker, very kind and crafted an incredible sub that changed my perspective of my life. Might needs blinds on the front window read more

Came in today for a sandwich but got so much more. The male sandwich maker, who was going to Italy in a few days, had such a great attitude and of course made a delicious sandwich. Thank you for making a positive difference in my day. Hope you enjoy your trip! read more

Quality: ***** Service: ***** Value:***** Speed:***** Mike's way = inions, lettuce, tomatoes, red wine vinegar, olive oil, and spices Three sizes for subs. Mini, regular or giant. Cold subs, hot subs, wraps, tubs and gluten free options. They slice their deli meats and cheeses to order for the freshest quality subs and breads are baked daily. The taste is just better than any other sub restaurant. I believe because of the freshness and Mike's Way ingredients. I asked my son why he loves this place more than others and he said the quality and taste. And he's 10 yrs old! They build your sub to order with added toppings. And from order to payment takes less than two minutes on average. (I've timed them) read more

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A month ago I was at this store and had a bad experience. I believe in 2nd chances and walked in today again with an order for 6 subs. When I walked in the same person was working. He came up to me and started my order and said he recognized me and wanted to apologize for the last time I was there and he wanted to make sure he made my subs. He was very attentive and worked slowly with me to make sure he made them correctly. It turned out I gave him the wrong order for one and he remade it for me. I really appreciated this. He acknowledged our last encounter and took ownership for it. The overall experience this time was so much better than last time. Everyone was very friendly. Thank you. I believe good customer service should be recognized and called out even more than bad customer service. read more

How do you make the same sandwich 3 times and still mess it up? When you put vinegar on a sandwich that the customer doesnt want you cant just take the meat off and everything is fine. The bread is still covered in vinegar read more

We ordered 2 subs and 2 drinks. They were out of the type we wanted, so Jersey Mike's substituted for a different type without telling us. One of the subs we received was also so soaked with dressing it was dripping and mushy. To make matters worse, when I called, I was told that "they were too busy". No apology, but they did offer a free sub. No thanks, I think I've had enough. read more

Waited 30 min for an online order while people were coming in, going thru the line and they ALL got served before me. What's the point of ordering ahead. Then they forgot I was there!! NEVER AGAIN!!!! read more

Everything I ordered at this over priced sandwich shop was wrong- thanks for wasting my money and then now you're expecting tips?? They were extremely busy filling a catering order and even told the people after me they'd have to wait longer than usual..... they were so rude and obviously don't listen .... can't they wasted my money for me. read more

Says they're open until 9:00. We got there at 6:45 and were greeted with yelling and "god damn it I told you to turn off the sign!!!" To another employee. My boyfriend and I felt extremely rushed and confused because they say they're open until 9:00. Bad costumer service overall. read more

Worst time here! Walked in with one person ahead of me, to an employee screaming about how busy it was. Then proceed to "bully" the female employee there and she said "just ignore him" I think his name was Chris decided to say one of the females workers hits him and she almost stabbed him, she then defended her self and said "he's lying" he then proceeded to yell at new people when they walked in right away to order, and they said they weren't ready, and proceeded to say come up! Was very aggressive and angry.... read more

Ordered via Uber Eats... Over an hour / hour and a half after I placed my order (it was estimated to arrive within 20 minutes of ordering) - I finally got fed up and called them... low and behold I couldn't get our order delivered because "we couldn't get a delivery driver to come and pick it up from Uber" (per the guy answering the phone at Jersey Mike's)... Jersey Mike's NEVER thought that personally calling themselves would be appropriate to let me know that... Needless to say - they missed out on a $50 order... Not a happy customer! read more

Just stopped for a sandwich and it was one of the best experiences I've had in a very long time. There were 5 people working and every one of them had a smile on, greated every person that walked in, spoke politely and were extremely efficient. When it slowed down for a minute or two none of them stood around. They were cleaning in the prep area along with the seating area. It's difficult to find good help these days but Mike's had 5 working at one time and it was exceptional. Not to mention, the sandwiches were great. Thank you!! read more

Second time here. The sub was much better because I did not order it "Mike's way". To each their own I guess. That said, this sub was decent enough. The accommodations were fair. Cleanliness good. My rating is based on ranking with the other submarine sandwich shops. Good but not the best. read more

I was never a really big fan of Jersey Mike's in the past but decided to give this one a shot in Waukesha on my lunch break. First off they have great customer service! Greeted right away, everyone has a good attitude, and when it's busy they keep their cool. The manager makes sure to remember your name with each order which is a nice touch! I tried the Philly in a wrap and now I'm hooked! It's so good! Now I'm a repeat customers thanks too this location and its staff! read more

While I have been to other Jersey Mikes and always raved this one was a little different. My wife had never been and I had never been to this particular one, I convinced her we should stop for lunch. I had someone recommend the tuna last week, so I thought I would try it... Must have been a shortage on the tuna, very little on the sandwich- mostly bread... On the plus side- was very fresh. My wife ordered the Italian- nothing special just ok. It was just disappointing $17 later and my sandwich was eh, and hers was just ok. The cashier- very emotionless, and could barely hear her, seemed disengaged. Pluses- seemed very clean, and fresh. Will definitely attempt another time. read more

Jersey Mike's is one of my favorite go-to fast food places. A couple of reasons to love them are that they slice meat to order, and ingredients for hot subs are cooked on the spot. I highly recommend the following: The Chipotle Cheese Steak is a bit spicy with chipotle mayo, but the sandwich is well balanced and the bread soak up most of the juices, leading to a nice depth of flavors. For wraps, go with the turkey wrap. It's simple: turkey, tomato, lettuce, but it has a flavorful honey mustard sauce, too. Make sure you get it Mike's way, which adds oil, vinegar and other spices, enhances the meaty wrap. For quick and easy subs, head to Jersey Mike's. read more

Jersey Mike's has good sandwiches at decent prices! I raved about this place when they first opened and have been back 20 times since. The sandwiches are pretty basic, but the ingredients are always fresh and the bread is tasty. I love the huge pile of bacon that is always sitting in the background as the guys/gals make your sandwich. One complaint is that when this place gets busy, you are in for a long wait. They put together your sandwich while you wait and usually only give attention to one or two customers at a time. Some of the sandwiches, being more complex than the others, can demand more time to make. In the end, the quality is worth the wait, to me at least! I'll keep going back!! read more

Really poor customer service here. Manager was rude. Better options are available in the area.

Jersey Mike's offers a large variety of sandwiches on their menu, and all of them that I have had so far are very good. Everything is sliced right in front of you and made to order, and you can definitely taste the difference. Definitely worth it and better than Subway or Cousins. I had the luxury of being able to stop here for many lunches at my old job, and every time I made it out here, the staff was very friendly and the food was excellent. The lines are never usually too long and you can get your food quite quickly. They also have a rewards program where you earn points with every sub purchase, which is pretty nice when you stop frequently. I understand this place may be a bit more expensive than Subway, but for what you're getting, I would rather pay the extra money and get a much better sub at Jersey Mike's than save a few bucks and have Subway. Just my opinion, obviously. read more

Slice it fresh, great service every time - for a chain / franchise, they operate this location fantastically. I've ordered from here many times, and unlike similar joints - Cousins, Subway - they have NEVER messed my order up. Not once. Can't say that about the other guys!! And I usually customize and tweak the menu options for my palate, and they always NAIL IT. Great staff and service. read more

Unbelievably nice. They encouraged me to stay and eat... 20 minutes before close! They even checked in to see how my sandwich was. The guys here, all of them, are always friendly and easy to speak to. They don't come off as 'retail drones' at all read more

I went into Jersey Mikes last night for my first time ever, I had a free sub coupon. When I walked in, I was greeted by a friendly teenage boy. He chit chatted with me I told him another young man it was my first time, they recommended a sub to me, made it how I wanted and I went on my way. The sub was great and the help was even better!!! read more

I've stopped by this Jersey Mike's locations several times in the last year, and have tried several of their subs. One other poster compared them to Subway, which I think is totally unfair, the quality of meat (and everything else) at Jersey Mike's is far better than Subway. Their employees, during my visits at least, have always been friendly and engaging (not my primary reason for choosing a sub shop but it's a major plus). The subs do cost a little bit more than their competitors, but the subs are really big and I normally get a few meals out of them anyway. read more

Nothing special for what you're paying. Subway is a better value and tastes better than Jersey Mikes

First of all, if you are raising money for something... volunteering trip, charity, etc. Jersey Mike's has a program where on a certain day, they will donate 10% of their sales that day to your fundraising efforts. That was the reason I had stopped in... to help some students raise money for an Alternative Spring Break trip to Vietnam. The staff were friendly and efficient considering that there was a small rush when I came in and there were only two staff. Because it was cold I decided to go with a hot sub, the Cheese Steak. They do cook it to order, so it does take a bit of time. I do like that they slice the meat to order and I think next time I will go with one of the cold cut sandwiches. The size of the sandwich was pretty big, especially for the price, so pretty good value. In fact, I could have saved the other half for a midnight snack, but I figured I could use the insulation in this frigid weather. The bread was nice and thick, soft, but not so soft that it was instantly soggy from the Cheese Steak. The meat was nice, not tough or fatty and quite a bit of it. I did find the Cheese Steak to be a bit on the salty side, but it was a good sandwich. It does come with onions and peppers which you can also omit. They didn't really ask about any other toppings, so I asked if I could have a small cup of banana peppers... which I ended up eating on their own, not the sandwich, but they don't charge you extra for that. And they have Diet Mt. Dew on tap! read more

Not anything special here. Subs are ok, just not anything I'd make a special trip for. It is fresh & the restaurant is clean, so there's that... read more

I never complain but this bitch ass dude is always told when I'm there. I thought the first couple times maybe he's just haveing a bad day. But tonight this cock was extra rude. I walked in at 8:30 pm and you guys close at 9:00 he got all pissy right away and very rude rude as fuck actually, then he asked me if I was picking up to to give me the hint that he doesn't wanna make any food. So he finally made my food while being rude as fuck, then he didn't even cut my my sub and it was a giant , I watched him just put it in the bag. And to top it all off he just gave me the sub for free , and walked away , I said do I ha e to pay for this he said o yea I thought I rang you up. Nah his lazy ass just doesn't want to count the register agin because when I walked in he was counting it to get ready to close , dudes just a cock every time I go it was a Friday night if that matters read more

Clean, inviting, and fresh. Get your Subs here. Give it a try.

Wonderful customer service, was welcomed right when we entered and had continuous great customer service. The subs were pretty good too, liked that they sliced the meat when you ordered, super fresh!! read more

Great subs and wraps fast! Don't be afraid to ask for a different bread or wrap instead of what it comes with, or to have it warmed up. They are very accommodating! The staff is always cheerful. My only wish is for other sides than just chips....yuck and they wiped the tables more frequently. read more

Jersey Mike's has become my favorite sub place. I love that they slice the meat and cheese right in front of you when you order! It's not from frozen like that other place. I happened to be in there right after they opened one day and they were shredding heads of lettuce and slicing tomatoes! I didn't know anyone still did that. I thought it was all brought in that way for convenience. Clearly this place values freshness! I've found this Waukesha location to be clean and tidy every time I've gone. The staff there is super friendly and helpful. - always greeting customers with smiles and small talk. The food is fantastic! I love the #13 for cold subs and the #56 for hot subs. I'm a customer for life! Another thing I've noticed about Jersey Mike's is that they seem to always be supporting one organization or another through special fundraising nights and/or having donation jars by the cash register. I love a company that gives back and Jersey Mike's clearly does! read more

Love their subs. I don't order as often as other restaurants as I'm not in the area that often!

IT USE TO BE GOOD......What happened??? I had the #6(Beef)/Mikes way. It was more like an Onion sandwich. The bread was dry and hard.....the dressing watered down to no taste at all......but the beef was O.K. As far as cleanliness D-. I dont think they know how to clean. :( pete read more

Best subs around. Puts subway and cousins to shame. They slice the meats and chese right in front of you. It is a little pricey but is totally worth it. read more

Ordered the Italian Sub, and the Roast Beef. Nothing special about either of these. The bread was bland, and the rest was non descript. I am probably biased because my FAVORITE sub is Suburpia. I did not care for either of these subs. I could have made a better one at home. You can get a better sub at the deli at Pick and Save, or Sentry. I have gotten very good subs from there. Will not be going here again. Overpriced, and really terrible. read more

Waited almost 20 minutes for 2 subs that had very little flavor. We even got them the "mike's way". The place was dirty. It was very clear that they do very little cleaning around there. He tables were dirty. I had to settle with the least dirty one I could find. 20$ for 2 subs and you can't even afford to hire someone to wipe the tables down every once in a while. They need to take a lesson from jimmy johns. read more