Once in a while I get a killer craving for a Cheese Steak. It usually takes over my entire thought process until this craving gets dealt with and it's times like these when I head right over to the nearest Jersey Mike's where they're always serving up some seriously delicious handheld masterpieces.   They've got a few really solid choices over here but my all time favorite has gotta be their Number56 Big Kahuna Cheese Steak: with Grilled Onions, Peppers, Mushrooms, Cheese, Jalapeños, and (tell them to add extra of) their Chipotle Mayo. !! YUMMMMMMERS!! And trust me THAT will take care of any killer cravings for at least a while, Lol.    I found service here to be efficient and friendly plus I like the way the line moved along at a steady pace. By the time my Hot Sandwich was ready I was already at the register. Less Line Time = More Munch Time That's What I'm Talkin Bout, Come And Get Your Munch On!! read more

Jersey Mike's Subs - !! Miss Vickie's Jalapeño Chips !! - Fast Food Near Me - West Caldwell, New Jersey

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Order catering for Banyan school teacher appreciation lunch, 90 people = 8 boxes of sandwiches. The teachers loved them. Thank you Tommy and crew! read more

Jersey Mike's Subs - Catering a great spread here - Fast Food Near Me - West Caldwell, New Jersey

Probably the direst JM's I have been to. The tables and floors were sticky and gross. Food was on the floor too. I ended up eating here because I promised my son. I'm hopeful that I won't get sick tonight. read more

Jersey Mike's Subs - Fast Food Near Me - West Caldwell, New Jersey

I love the service and sandwiches are great.If you love bacon I always get the 8 which is club sub

We'd gone to the Jersey Mike's in West Orange and were completely unimpressed. But it was the day of giving today and I wanted to try again, so I ordered from West Caldwell. When I got there it was packed so you may want to app your order. However the saw hi he's this time were excellent. My husband got the original Italian and I got roast beef. Lots of meat, tasty application of spices and O&V. Fresh rolls. My husband compared his sandwich to a San which he loves down the shore. We will be going back. read more

Ordered for catering and was absolutely impressed by the professionalism, quality and price. The manager even called me back to make sure that my customized sandwich was correct so it was made without any eras. My order was ready for pick up and impressed all of our guests! read more

Went there today most employees are great but there's one guy that is loud obnoxious and rude. This is the second time I have witnessed this. Most of the employees try to ignore him , always ranting really loud about something he is the black guy in the store. I think management. Needs to speak to him about toning it down! read more

The service is pretty quick but not efficient. The employees are teenagers so of course they're not taking their job that seriously. I had to repeat my order three separate times. I was undercharged and then I assume the manager caught on and charged me the correct price with a 20% discount off the second sandwich. read more

I come there almost every weekend and all of a sudden had a bad experience with a worker talking to a person WHO WAS NOT BUYING ANYTHING MEANWHILE IM WAITING FOR MY FOOD THAT I PURCHASED. 1/16/2026 at 5:43pm my food was supposed to be ready but the worker that was making the food, decided to talk to a customer WHO WAS NOT AT ALLL BUYING ANYTHING. Easily could have messed up the order. I waited additional 15+ minutes after when my food was supposed to be ready. The young girl kept going slow and not even paying attention while talking when the order was not even completed. I asked for a SMALL CUP of Sauce and Gave me a bad attitude for no reason when I asked nicely. She did not like that I INTERUPTED her important conversation with a person who is NOT BUYING ANYTHING. Then she tells me in a bad tone "next time ask for a small cup" which I always do. IF it was SOOO much a problem, she should have called to CONFIRM instead of making my food late. Check the cameras and you can see I was waiting LONGER than 15+ minutes. Anyone would be pissed off if this was done to them. I will not be coming back because of this person making it bad experience to order from here and having an attitude when she is having a conversation with a nobody that's not even ORDERING. She was not the big girl (she was very polite); it was the other female that thinks she runs the place and has no manners. read more

Sabrina G. I recently decided to try out Jersey Mikes in West Caldwell. I have to say i was quite impressed. The staff working were very friendly and engaging. The manger Tom even went out of his way to help me decide which sub to get. The bread and cold cuts were delicious. The restaurant itself was extremely clean. I will totally be ordering from here again. read more

Another nice, clean, convenient Jersey Mike's! One thing about JM is that you always feel the food is high quality. You may pay a little more, but it's good! Today I tried the tuna on whole wheat. I had heard the tuna was good and I was not disappointed. Nice lunch! read more

Jersey Mike's Subs - Bloomfield Ave - Fast Food Near Me - West Caldwell, New Jersey

I like Jersey Mike's. I'm pretty much obligated to since I live in New Jersey and my name is Mike, but today was not a good experience at this Jersey Mike's location. In fact, "not good" is being generous. It was bad enough to make me walk out without the food I ordered. When it comes to subs I'm an old school type of person, so my go to sandwich is their Original Italian. It's really the only thing I ever order so after many years and many Original Italian subs I know what to expect. That's why I took notice when the person making my sandwich was doing a sloppy job and not putting the right amount of meat on the sandwich. I don't like to be the complaining old lady at the deli counter, but this is an $18 sandwich, so I spoke up. I asked how many slices of each meat go onto the giant sub, because it seemed very light compared to what I was used to. I was told 5 slices of each. As it happens though, I was watching as he made the sandwich and observed only three slices of each meat going onto the bread, and I said this. He said I was wrong, and did I want him to pull apart the sandwich and count each slice? I thought this was quite rude, so I said yes, show me. He didn't like this and made a dramatic display of picking apart the sandwich. Guess who was right. I asked him to make a fresh sandwich, since this one was both sloppy and hand been so manhandled (I didn't actually say that last part). He wasn't happy and in an overly loud sarcastic tone said "REALLY?" At that point I said to forget it and I would go to a different Jersey Mike's, which is exactly what I did. Fortunately, there's another location nearby in Roseland. They were much nicer and made the sandwich correctly. I tend to think this was a case of a single apathetic employee with a bad attitude, but there was no manager present to deal with the problem, which is unfortunate, because this could have easily been resolved. Now, I won't be going back to that location. I'll still go to Jersey Mike's, but just not there. read more

I've ordered from here twice already, their subs are really good specially the bacon ranch chicken cheese steak, Oh My God, it's delicious! :) Place was pretty clean and looks well maintained. The staff Matt & Jude seemed knowledgeable about their job. Made the experience overall better. Definitely a place I recommend and will be coming back too. :) read more

Accidentally ordered at this one instead of the one in Wayne. The inside of the sub was pretty good. They followed instructions. The bread itself was so terribly stale that it was inedible. I've never experienced such bad bread for a sandwich before. It's good for anyone who doesn't want to be tempted by carbs though. Hoping someone teaches staff how to pick bread next time. Will order at my usual Mike's next time. read more

Jersey Mike's Subs - Fast Food Near Me - West Caldwell, New Jersey

I went to order the "cheese sub" but the person cutting the meats refused to clean the slicing blade before cutting the cheese. I am a vegetarian! I don't want the blade that was cutting all the meat to touch the cheese. Think about it, all the different meats use the same machine, they only have one. They have done this for me in the past, I don't know what this guy's problem was today, I guess he is too lazy. The place does not look that clean to begin with. It was a simple request that should be standard practice. I guess that is the end of me going to this Jersey Mike's. read more

I enjoy this Jersey Mike's location and have had great service here. The employees appear to be on the younger side but do a good job getting you in and out as efficiently as possible. I mentioned to the young man with the shaved head () that the sandwich gets soggy before I get it home and he promptly advised me to get the dressing on the side and apply it at home. Great suggestion and it works like a charm! He also was very personable and friendly. I would like to see more non meat options and corporate should consider that. I do enjoy eating here but really would welcome more options for non meat eaters ... (hence the one star I held back). read more

service. i had a jersey mikes sub free card and i got told they never expire. so i go to use it and i ask for them back and he goes "no you cant have them back or else you just wouldnt pay ever" and it was in such a rude tone . like if they never expire why would i let you throw it out lol. never coming back ? ew? read more

Jersey Mikes West Caldwell, friendly staff, great service very clean and sandwiches are great!!

Great food and service. Jersey Mike's is a pillar in the community and does a lot to support our children and schools! Thanks for your support and generosit. read more

I've visited this location numerous times, and each time I'm blown away even more. The customer service at this J.M. is ABSOLUTELY something to write home about. Every time I am there, there is usually a line out the door but the staff keeps smiling and serves us our orders quickly! Last night, I visited to place an order for a catering box. I believe the girl at the counter's name was Amanda - she was absolutely phenomenal! She was so thorough with placing my order and confirmed everything with me twice. I have to say, she has some of the best customer service I've ever gotten. Thank you Amanda for your help! I look forward to frequenting this location more. read more

I like Jersey Mikes, but lately it looks like they are mixing the Wilted Lettuce with the Good Lettuce . I don't eat wilted lettuce at home , why would I pay to eat out??? Lately it's been happening more often, this changes the taste of the Salad, and also it does not smell right! Why would they be serving wilted Lettuce ? read more

Oooo boy was I disappointed in this location. My friend gets a tuna sub and this has happened to us at this location a few times before but didn't know about yelp at that time. The tuna was spread on her sub like it was butter and you could hardly taste the tuna. When they first opened here they gave u plenty and now they hardly cover the bread and they charge you 8.00. Asked the nice girl with the pink hair why this is happening and she said they portion out the tuna.THATS BULL!!! I got a sandwich and had lots of meat and cheese but they ration on the tuna!!!! I am so disappointed with this store and probably will not be going back until they get their acts straight. And maybe after that I will choose subway lol lol. The girls behind the counter are really nice but something is really wrong and I refuse to pay $8.00 for bread, lettuce, tomato . Well and update we were told by the store manager that she recorded my friend by video and voice and was very upset with the way my friend spoke to employees. My friend requested the phone number to the corporate office and they all stated they didn't have the number. So she said to them (how can u not have the number to the corporate office) and they said only the manager has the number. So my friend was upset mad I don't blame her. We went back in about a week or 2 later and the manager stated she did not want my friend to come back in the store. I and my friend will not be going back to that jersey mikes ever again!!!! Hopefully they can get their employees more informed of important phone numbers. All of this over the amount of Tuna was being put on a sub!! What a shame read more

Subs are constantly made incorrectly, staff is clueless and rather rude. There appears to be a large staff, but when I order online and get there (and allow extra time based on past performance) subs are never ready, no one addresses you you and you just stand around waiting for an acknowledgement it's just not worth the frustration, I've given up. Then you get home and the sandwiches are made wrong and items are usually missing. This review references the Ledgewood, NJ store. It's truly a mess. read more

Rudest phone handling - I ordered online an delivery was wrong. Called and the phone handler said 'we are too busy' call back after 2pm. Rude rude rude read more

The food is decent enough but they got the order wrong and were very rude about it. I went back to get a new sandwich and I waited for them to help a store full of people first. Not the way you do business. I never will step foot in this place ever again! read more

I have to commend the staff of this restaurant. Most times when I go in, there is a large line of customers and the ladies who are usually there are fantastic. Always friendly and polite and moving the line along. Even when they're making small talk with regulars, there is no slowdown in service. Now, I don't personally know if these ladies like their jobs but it certainly seems like they do and that's what makes we want to return whenever I'm in the mood for a sandwich. It's a pleasant surprise to interact with pleasant people in a fast food establishment. read more

Very disappointed in the customer service at this location. We ordered online and had an issue, and the person who claimed to be the manager could not have been less helpful, accommodating, or even nice. I have long trusted Jersey Mikes to be reliable and knowledgeable about accommodating my celiac disease, but this person was so rude and unprofessional I will not be eating here again. read more

This location has gone down... the last few times I ordered the counter has been dirty.... oil and vinegar has been on the counter.. the lettuce is partially brown ... they tend to scrape the fallen lettuce back into the prep dish... the bread is cut ridiculously uneven causing the thin slice bread to fall apart... and the staff most times are not wearing masks, talking over the food. This location use to be decent -- since the pandemic it has declined. I'm hoping they make changes soon. read more

Jersey Mike's hands down is my favorite sub shop. I used to live in the Princeton area and have been to other locations. I love the feeling when you walk into the West Caldwell location. The girls are smiling, full of positive energy and serve you with pleasure...great employees make all the difference. read more

Food was okay but the dude who made it dumped way too much oil on my sandwich, to the point where it came out of the sandwich. Was also rejected my first order of a cheesesteak because "they just cleaned the grill". read more

On the two times I have been here the staff was top notch. They were engaged and very courteous and truly looked like they loved their job. Very welcoming to all customers. Sandwiches were excellent. They came out exactly how they were ordered. I would definitely recommend this location and will keep going back. Keep up the great work!!! read more

First time we ordered was great. Second time they screwed up the order. Third time we ordered online they didn't see the ticket so we had to wait. Ordered today and some twit at the counter that was in weeds said there wasn't chips on the receipt so we had to pay for them and would have to get in line for that. We paid the chips online and told her that. No apology, just a rude employee not understand that customer service is about 95% of any fast food place especially a sandwich shop in North Jersey. There are only about 40 sandwich shops with in 20 minute drive. My wife's sandwich looked like it was on left over bread from 2 days a go. It was a chicken bacon ranch served extra cold. I got a ham provolone nothing special. read more

I've had jersey mikes before in different states and the food is always adequate. It is your typical sandwich place and can be counted on for consistency between locations. This location is much like all the other ones I have stopped at. It is a sandwich not fine dinning, if that is what you are expecting you won't be disappointed. The staff here was very fast and friendly. The food tasted fresh and I enjoyed my sandwich. read more

I have been going here for almost 2 years now and have stuck with my go to sub 44 regular no tomato's the customer service has always been exceptional. today was especially good with Matt and Jaquan being very fun to talk to while I was waiting for my food to be ready. I will be coming back many times to this place read more

The employees who create the sandwiches are so inexperienced it amazes me... i ordered 6 sandwiches online all containing toppings and when i opened the sandwiches all of them had no toppings at all. 5 out of the 6 sandwiches we completely dry.. i never write yelp reviews and i never thought of myself as a person to do that but this was a terrible experience and I have never seen such inexperienced workers at a facility before, like who looks at an order and cant copy a simple sandwich... what a shame. I guess this is why minimum wage is a thing. read more

Love this place! Always a hit. My favorite is the Italian sub. I have tried the cheese steak, and chicken steak, all worth the wait. During lunch hours except a long line. I try coming after hours to skip the wait. They are a little over priced compared to other chains but the quality is superb. Nice staff and they keep the place very clean. read more

Love this location! Always quick, always friendly, and always reliable. Fresh sandwiches every time. They are very efficient when there is a large lunch group! read more

Worst sandwich ever tried. I had buffalo chicken and it was damn dry and disgusting ever... And damn expensive it was over $10 for half inch sandwich and a drink SERIOUSLY!! better eat subway read more

I have been going to this location for about two years. The girl with the pink hair is very thorough and does her job with a sense of purpose. She never looks overly happy, but if you go there regularly you can tell she keeps the place together. Every time I have ordered the food has been prepared exactly the way I asked in a consistent way. When I ask for the tuna in a bowl without the bread i get a huge portion of tuna with everything included. They have never gotten an order wrong. I have lots of respect for the whole jersey mikes franchise since I talked to a friend who told me the west orange branch always gave him a meal when he had no money and was losing his house. Since I go to the WC location I noticed they do the same. The girl with the pink hair happens to be a really genuine person since I have observed her looking out for another person in need. During the recent snowstorm I was trapped in panera with a group of people when they closed Bloomfield ave. The same needy guy that I see in jersey mikes was also there. I was able to talk to him and he told me how they look out for him at both establishments. That's what I call real corporate social responsibility. read more

I'm in. Fresh great sandwiches. Great value for the dollar. I don't think I'll ever go to Subway again. My kids loved it. They Gatorade. Very good staff. Happy about what they were doing. I like that. Don't you. I'll be back. read more