The four stars is for the food. It reminds me of the food I use to eat in college. The service is curt. Checkout ppl have been borderline rude. read more

My daughter had a cheesesteak and loved it! Nice, fresh, crusty bread and lots of cheese. Employees are very friendly and this location is brand new and super clean! Happy they're here! read more

Like what all the other reviewers wrote this place is clean, friendly, efficient and accommodating. I agree with one reviewer that the subs are pricier than what i'm use to paying but they give you a sufficient amount of meat and the quality is good. I got the roast beef and provolone and loved it. Yes it's a chain, but like other reviewers said it's by far better than Subway. read more

Well after I went to the hospital to have a same day surgery, I stopped by at Jersey Mike Subs to have some late lunch with my mom. And let me tell you those subs taste so good! I mean I like Subway, Blimpie, and Jimmy Johns better but the Jersey Mike Subs tastes so good they have the best ingredients. read more

The sandwiches here are really good!! The bread and meat are great quality, and there's a variety of toppings. There are some busy times, in which they are making a lot of sandwiches at once (my vegetarian sister once mistakenly got another customer's ham sandwich and had nothing to eat at work because of that) so there could be a wait, but the employees and manager are really friendly. Go grab a sandwich, and definitely get it Mike's Way! read more

Never again will I EVER go back, the MANAGER had the nastiest attitude and some of the staff didn't know how to handle a large group with orders. read more

One of the best subs I have ever had. Clean, fresh, and friendly atmosphere. Happy to welcome Jersey Mikes to West Orange.

Best sandwich I've ever had ! Compared to jimmy johns , subway , blimpie etc . Definitely a great sandwich experience :-) . Everything is fresh. Make sure you get it "mikes way" too! read more

It's a good Jersey Mikes, tons of fun. Good, solid Jersey Mike food. If you never had their cheesesteak, definitely give it a shot.

This place is the real deal. Great Sandwiches. The staff was cool and were on it. It was busy in there and a lot of traffic from customers. I had the original Italian sub. I will definitely go back. read more

The service was quick, but I have gone to this location several times as well as being a jersey mike's shore points holder and frequented serval other locations Ive found the either owner or manager to be a racist loud mouth to both his non white employees and customers not sure since he's older he is even aware of it but that is no excuse. The true reason why Im actually writing this review is because my last visit I became violently ill approximately 1hr after eating there not sure if it was the handling of the food by the ir the storage of the fixings but it was a moderate cause of food poisoning I was vommitting for several hours... we will not be back anytime soon or if ever. The only get 2 stars out of pity because the employees serve u with a smile dispite the racial slurs from thier boss read more

My goto for a great turkey & Swiss when I'm in the area. Staff always friendly and accommodating. They make it have you like it. Then adding the Jersey Mikes Spin on it. read more

I'm glad they built a Jersey Mike's to the West Orange area. Although it's a chain, the quality and service is still there. It is a bit on the pricey side for a sub (About $8.50 for a Regular which is about 8"), but they are not stingy with the meat and cheese. Far different from Subway. Get it "Mike's Way" for the works. Great stop for lunch. read more

This not your typical chain sub place--it has quality comparable to your local deli. The meats are shaved fresh right in front of you and the hot sandwiches are made right on their griddle. The downside is that they are a tad pricier than your local deli, with a "mini" sized sandwich costing you about $5-6. Along with the great subs, I think my favorite thing about this place is the workers. They're always friendly with a smile on their faces, and make you feel welcome as soon as you walk in. They are honestly one of the reasons I keep coming back. Keep doing what you're doing, Jersey Mike's! read more

The best subs I ever ate! Love them! However the cost to deliver is high. I would order at least 4 times a week,if delivery was lower.

I ordered online and the app said it would take 20min. I got there after 30 mins asked for my stuff the guy went to look for it then asked the chef where my order was, he looked confused and came to the register and told me I had to wait because they didn't know it was an online order. I then asked for a refund and the guy handed me a receipt, -: I walked back to my car I decided to make sure he did it right and I see that he gave me a refund for 29.30 in cash when my bill was 35.50 via debit card. One he never gave me cash and 2 nothing was refunded to my card. I walked back and asked for a proper refund and asked to speak to a manager and he told me she was away. So I guess when the manager is not there nobody knows what the f***k there doing. I live down the street and would normally walk in... how about now I will never go back again... clearly needs new management!!!!!! read more

Went all In recently on a giant philly cheese steak and got hooked up by my girl Lisa at the grill! She went all out with the works and even threw my peppers on the grill itself for that added effect. Toppings were generous and my sandwich was delicious and humongous just the way I like it. Cant stop..Wont stop me from hitting up jersey Mike's in west Orange! !! read more

Review for Gluten Free sandwiches -- I visited this Jersey Mike's location last week. My boyfriend has Celiac Disease, and I tend to eat gluten free around him. JM's is the only sub shop I know of that has GF bread so we thought we'd give it a try. When we told the folks behind the counter that we needed gluten free sandwiches, they took a lot of care to minimize cross-contamination in our food. They used new gloves, cut the bread in the back rather than right on the main counter, and always kept the GF bread directly off the surface of where regular bread is cut. The only potential problem came when they went to put lettuce and tomato on our sandwiches - they first reached into the bins where they had been grabbing lettuce for regular-bread sandwiches, and we asked them if there was any other lettuce, they pulled out separate/untouched lettuce & tomato bins and used new gloves to finish our sandwiches with those fixings. Whew. The sandwiches were great--their GF bread is pretty good! And they didn't charge us extra for the GF bread, which many other places do. Overall I can say that we feel pretty safe eating GF at this location, though do keep your eye on the preparation just in case an inexperienced worker accidentally tries to pile some cross-contaminated lettuce on your sandwich. They were really kind about everything and didn't make us feel like a burden. The only thing that would have made the experience better is if there was a dedicated little cart to preparing just GF sandwiches (e.g., to cut the bread, etc.) to further avoid cross-contamination. I'll definitely go back for more GF sandwiches here, and my boyfriend is super excited that for the first time in 7 years he's able to have a sub again! read more

It;s just a shame that the employees are so rude and unaccommodating...I shouldn't have to tell the girl what goes on a #9...and then she looked at me like I had two heads. I'm done with this location. This is not the first time I have been met with unfriendly, sarcastic employees...C'mon people get your act together! read more

Never been there before, today I got the Super Sub. Really good sandwich, they even have their own meats, and make their own bread. Very impressive. However. And this is not a complaint, more of a heads up. The girl who's cutting the meat. It would be good to lay some wax paper or something on the counter next to her, so the bread can go there, instead of directly on the countertop. And when you drop food on the counter, you should throw it away, not put it on someone's sandwich. Again, no biggie, the place is pretty clean, again just a heads up. I would definitely go back there with my family. read more

Very vey well run location. Efficient, clean, and professional. They know what they're doing here. Sandwich was good as well.

Jersey Mike's subs always fit the bill. Super fresh and delish. People that work there are very friendly which is really nice bc these days good customer service is so hard to come by! read more

It's the same thing as Subway or Blimpie's. It's generic meet on bread. The sandwiches are pretty pathetic, and you get a thin lawyer of meat and cheese and then 2 inches of lettuce. read more

I've tried this place three times and each time was worse than the other. The sandwiches are so, so, so bland and flavorless. The only thing I tasted was vinegar and I didn't even order a vinegar sandwich. I'm having my kitchen remodeled and the workers also think it's the worse sandwich shop there is. It takes much more than slicing meat to make a sandwich taste good. Try toasting the bread, flavored mayo, sharp cheeses, roast your own meats in house or SOMETHING! This is Jersey, known for a Chris Christie like attitude and his waistline. Not a place like a hospital with special low sodium diets and veggies boiled in unsalted water and then put on the plate. To make sure that they are on the bottoms of my list all three times I went to eat there my orders were messed up, they either left something off and adding something I didn't order. But if you like a big completely flavorless sandwich Jersey Mike's is the place for you. For me, it's a big BOO! read more

Just had a jersey mikes. Have been eating them for years down the shore and finally had the opportunity to have one up north. Same greatness ( with out the freshly salty air and waves crashing) as the shore. Glad to be able to enjoy my favorites up north great place with great food. Better than subway all day long read more

Honestly this place is a region-exclusive, over-glorified Blimpie's sub shop. The portions are ridiculously tiny, and the sandwiches are sloppy. The prices are terrible for what you're getting. I wouldn't mind paying a good buck for a well-made sandwich; but if I could drive up the street and have exactly what I ordered from Jersey Mike's at Blimpie for LESS, there is a serious quality issue. Formula per formula, this is just an overpriced Blimpie's. No thank you, never again. I'll just stick with Blimpie's. Plus, the place is unclean and disorganized. Come here if you want a sandwich for ants. read more

How...how on earth can someone give this place a good review? I waited 35 minutes for sandwich today. I tried the place a week prior and waited 25. I wasn't waiting because the line was out the door and it was just setting records for a crowd. There was 8 customers ahead of me. The staff is behind clueless. There is 0 strategy to how they take orders, if they write them down, if they ask you to customize the sandwich etc. The cashier was moving at a snails pace, sandwiches just building up next to him as took his time and chatted with co-workers (not questions like "hey this is my first day" more like "yo did you see that game last night?"). OF COURSE they made my sandwich wrong, which in itself is insane...theres like 5 total options. Both had cheese when I very specifically said no cheese and both were on wrong bread LOL there's 3 bread options. Now a sandwich place CAN have all this go wrong and STILL get a good review...but it has to be an unreal sandwich. 30 minute wait, horribly trained staff, wrong bread, cheese added...but maybe it's so damn delicious? IT'S 100% EXACTLY THE SAME THING AS SUBWAY, which is a below average sandwich. See ya Jersey Mikes, awful awful awful read more

ordered a 13 and a eleven. agree on cleanliness of the location (esp. when compared to chipotle). the line was long and an old guy stood too close to me in the line but the subs were good. they were a little skimpy on the meat compared to other locations near the shore. read more