9 people working, they would do better if just had 3-4 faster workers, especially one putting lettuce tomatoes, it's not that difficult ppl.

Paid over $18 for this "giant" "extra meat" sub. I understand costs are higher and margins are thin but you can't throw together 2 slices of ham on an $18 sandwich when your competition is doing it right. read more

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I come here all the time. They are always busy which is a good sign. The ingredients are always fresh and the service is fast and friendly. My favorite place to get a sandwich. Parking situation isn't ideal. read more

Jersey Mike's Subs - Sandwiches Near Me - West Orange, New Jersey

So I was a little harsh w 1 star bc the food I good..just don't like the false advertising..sandwich is basically a footlong that costs 16+ ..even tho the giant is supposed to be 15" read more

Jersey Mike's Subs - Not 15 inches .. basically a footling that costs 16$ - Sandwiches Near Me - West Orange, New Jersey

I will not go to this Jersey Mike's, in West Orange, New Jersey, again. I specifically told the person making my sub what I wanted on the sandwich but the person making the sandwich put cheese on the sandwich after I specifically said "No cheese." I have a dairy intolerance and I did not notice that the sandwich had cheese because of the lettuce. I realized that the sandwich had cheese on it when I was almost done eating the second half of the sandwich. As a result, I felt sick shortly after I ate the sandwich. Because of social distancing, I was unable to watch the sandwich being prepared. This is the third time that my specific dietary requests were not followed by the staff. They either do not listen to their customers or do what they want regardless of the requests made by their customers. In any case, I will not be going to the Jersey Mike's in West Orange, New Jersey, again. read more

I order the turkey sub giant size. They slice the cheese very thin as well as the turkey. Not worth the money.

Friendly, fast, and efficient are some of the words I'd use to describe this place. First off, I'd like to point out that it's usually pretty difficult to find parking in front of the store since it shares parking with a Chipotle next door. Fortunately, there's ample space in the main parking area since it's located in a large shopping plaza. The establishment is clean, contains enough seating if you choose to eat there, and has friendly staff. There's a clear view of when they make your order so you have the ability to tell the employee exactly how you want your sandwich to be so it's to your liking. The employees will slice the meat on order, the ingredients are fresh, and so far I haven't had any issues with the quality of food. If you aren't a fan of the cold subs, they also have hot subs available as well including cheesesteaks and pastrami. Some of my favorites off the menu are #9 (Club Supreme), #13 (The Original Italian), and #17 (Jersey Mike's Famous Philly Cheese Steak). The #17 can be pretty spicy so if that's not to your liking you can request to have it without the peppers. As for the staff, I've always had good interactions with them. The staff tends to have some turnover due to a majority of the employees being college-aged, but I've found a lot of the workers to be friendly and attentive. I've seen the owner around a couple times and he actually helps out by taking down orders for hot subs and conversing with customers. I can appreciate an owner that shows passion for his establishment and isn't afraid to get involved with day-to-day operations. OTHER USEFUL INFO -Make sure to put in your phone number every time you make an order. There is a rewards program that awards you free sandwiches depending on the amount of points you accumulate from multiple purchases. -Uber Eats is available if you want delivery. FINAL THOUGHTS This place has been one of my go-to destinations whenever my family is hungry because of their customer service and great subs. If you are looking to grab a sandwich and in the area, I'd recommend you stop by and see for yourself if it's worth visiting. Give this place a try! read more

Jersey Mike's is great alternative to Subways and Blimpie. This West Orange location is equipped with young and friendly staff. They are more enthusiastic than the alternatives. The environment seems more like a local deli and less like a mindless franchise. I ordered the Italian on a rosemary roll with a Stubborn vanilla cream soda. Both were great. The roll doesn't taste fake and the meat to cheese ratio was solid. I would give this place a 3.5. Anything more than that will be a disrespect to an authentic delis. read more

Sandwiches were outstanding. Step above Subway. More like Quiznos or Panera Bread. Sandwiches are huge. Bring your appetite. Great quality, taste, and good value. You won't be disappointed. read more

Stopped in last night around 8:25, store was extremely clean, staff was AMAZING! My sub was extremely fresh, and made with love!

This place is great! The staff is really friendly and helpful. It's brand new, clean, and has plenty of room to sit and eat. The staff keeps the line moving fast so you never have to wait long and the sandwiches are great. There are plenty of options and the ingredients taste fresh. Try the spicy sauce for a kick! read more

Jersey Mike's Subs - #2 with lettuce, tomato, onion, and banana peppers - Sandwiches Near Me - West Orange, New Jersey

First time heresandwich taste great but online ordering sucks. Fist off all it don't save you cart order in case you have to save it. The gateway was also down they need to update app. Overall I like the #13 sub. read more

Had The Original Italian. It was hard to choose between the "regular" and the "giant" as the regular looked a bit small but the giant looked like I would be way too full. I guess it's good if you share it with someone. The sub was good & surprisingly I wasn't feeling hungry after the regular. Although I did not try the chicken parm so can't rate it, I heard the sauce was a bit on the tangy side and didn't have the baked feeling of a traditional chicken parm so was only "so-so". The staff was all super friendly and more than happy to answer any questions you had. read more

Wow the worst jersey mikes I have ever been too! I saw the workers making rude gestures to customers! I order a tuna and ask for light tuna. There girl came back and It look like she put the whole container on it. Really? Hello I said light tuna. She took it back with an attitude and took off a small amount! I didn't even want to tell her it was still too much. I just waited until I got it and I remove most of it on my own! What a waste! I went in the middle of the day everyone in there looked like they had enough and was done for the day! On top of it all a customer was ordering while on the phone. Hello did you not see the sign that says please don't not use your phone while ordering! They should of said something or not take his order! There was 5 people ordering but it took forever. Because of this guy and how slow the workers were moving. Not again! Goodbye! read more

Cool ! I like it !! This place has really fresh ingredients and I love there menu options. One of the better sandwich places I've been to. I got the Supreme mikes way and it was great ! read more

Jersey Mike's Subs - Supreme - Sandwiches Near Me - West Orange, New Jersey

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Disappointed that no staff wore masks last week . There is no safety precautions - the persons making the sandwiches basically are leaning breathing over and coughing over the lettuce etc. while making the sandwiches. Also no hand washing when taking your order and then going directly to preparing the food and wrapping them up. The staff are very friendly though. The subs are good but I can't return due to these issues. read more

Great new food option. Didn't have high expectations being that it's a sub chain, but this place is on a different tier than places like subway & quiznos (does quiznos still exist?). My tip: Download their app to your smartphone so you can order ahead and skip the line. You can chose your sub, pay, and schedule a pick up time all on your phone, it works great. The staff and food are good. Only gripe would be that the available parking in front is limited but that's it. read more

Fun atmosphere.Great sub! Fresh ingredients. I really have to give this location 5 stars for cleanliness and for their staff (very friendly and accommodating). I hope they take away all of the business from chipotle next door (that business was gross since they opened). Jersey Mikes was wonderful! I'm hooked. read more

Sandwiches have become anorexic lately. The rolls are shorter than they used to be, and they barely put any meat in them anymore.Very disapponted. Paid over $30 for three sandwiches, without drinks or chips, and everyone involved is still hungry at the end. The bread is nothing like they used to serve in Point Pleasant, when there was only one Jersey Mike's. It's soft and squishy, but not quite as bad as Subway. read more

very organized system of taking orders and making the sandwiches, making my wait time very little. I ordered the cheesesteak this time and it was amazing! Mine had peppers, onions, mushrooms, and cheese and i really was to die for. read more

Jersey Mikes has completely ruined subway and all its ilk for me. Jersey Mikes' ingredients are fresh and full of life, crunch and flavor. Their meats are delicious, their sandwiches are great. They have a rewards program so you get a free sandwich every so often. The staff is personable, efficient and industrious; even when there is a line you usually get your sandwich in under 5 minutes from when you place your order. Small flat screens around the shop show sports games. A total win if you are looking for a good, solid sandwich. My only gripe: no olives of any kind to be found!!! Also, maybe design some hot subs that do not revolve around cheese. read more

Terrible catering service! I recently ordered 3 boxes of subs (which cost more than the usual subs) and was so disappointed with the LACK OF MEAT! There were maybe two slices of meat in each sub which is frustrating when I annoying more than a normal sub. Also, I had to ask for mayo and mustard. Usually when I cater at other locations I am always given mayo and mustard as well as banana peppers, pickles, and jalapeños. Also--they had no plates!! No plates when you offer catering?? I was also disappointed with the lack of 2 liter sodas and large bags of chips, but I have noticed that all locations vary with this. Will never use them again for a catering order! read more

Usually go at lunch with my coworkers, very friendly staff, place is very clean and the food the sandwiches are fantastic.

OMG, I love this place. First of all, it always clean and neat. Gives me great comfort knowing my food comes from a clean place. The staff is great, and the food is delicious. 1,000 times better than Subway. read more

This location is so close to where I live that I WANTED to love it (everyone needs a neighborhood sandwich spot!) but I just couldn't. I just think they have little options especially when it comes to vegetarians. There needs to be more bread options, more veggies, etc. I'll give it to them that they taste fresh but for the price, I expect a lot more. I actually prefer Subway over to Jersey Mike's as they have a lot more veggie/cheese/sauce selections allowing options for all types of diets. I most likely will not be returning (no matter how close they are). read more

A glorified subway that takes forever to make a sandwich. Less condiments (if you can even see the condiments through all the advertisements on the protective glass) and expensive. I feel bad for anyone who picks the short straw at work and orders for coworkers. You would think that a business that shares a wall with the most productive, well oiled food chains would take a hint. But no. Jersey Mike's Has zero common sense on how to produce their product in fast/organized way. One person slicing meat. One person applying condiments. One person wrapping up your food and one person charging you $9 for half a sandwich. While 35 people wait one line to place their order. Not only that but you add ubereats to the mix. Warning expect to spend at least 25mins to get a sandwich between 11am and 1pm. read more

This Jersey Mike's has the nicest staff I have ever met. Of course the food is great. They get people in and out quickly. But I am always so impressed with the helpfulness and friendliness of the staff. I was just in the store, and there is a bug in the online system which prevented me from ordering. The young woman at the counter came over to try to help me figure it out, all the while still taking care of customers. Nice job West Orange Jersey Mike's! Keep doing what you are doing! read more

Almost every time I go here, they get my order wrong. If you order the club and you don't specify bacon (which is in the description,) they don't put it on. I never order subs with dressing on it and I only ask for lettuce on half a giant sub. They have yet to understand what lettuce on half a sub means. It's not a difficult order. I usually watch everything they do but the last time I was there, I had the added bonus of a beggar coming in and asking JM patrons for "a couple bucks," so he took my attention away from the person putting together my sub and my order of "a giant #8 on white with lettuce on half the sub" was a disaster. I got 2 small subs in 2 separate bags, no bacon, and lettuce on both. I respect that not everyone may want the bacon that's included, but if it's part of the sandwich, I think it's reasonable to assume I don't have to request it. read more

I dont know why people think any Jersey Mikes is good, it is basically Subway with a different name. Anyone who knows a good sub, hero, sandwich (whatever) would not be impressed. read more

I like Jersey Mike's cause let's face it....it's notches above Subway. I don't always go because it is a bit pricy for a sandwich (expect to pay over $10 for a full meal) but if you're in the mood for one, this location is pretty solid. Clean, never overly busy, and the staff does a decent job. My go to is the original italian, but they have a lot of choices for both hot and cold subs, and warps and lower carb options as well. Tucked to the side of the shopping plaza, it is probably easier to park in the main lot as spaces are a bit limited and getting out can be a bit of a hassle. read more

Awesome subs, great atmosphere! The owner is very hands on and friendly. Highly recommend:)

This store opened recently! It's tucked into the corner of the shopping plaza with Kmart and Whole Foods on the corner of Eagle Rock and Prospect. Very clean location! The staff was amazing, answered my questions with knowledge of their products and even made recommendations. I ordered a 6 inch turkey and cheese and was very pleased! This is my new haunt when in West Orange and hungry!! read more

The worst. Rude. Don't go there. Had a hair in my sandwich. There are much better delis. Whole Foods nearby.

When it comes to sandwiches I'm particularly hard to impress. I'm an obvious foodie and I absolutely love a great sandwich. I've only been here once but that will soon change, as of today to be honest. Lol. The employees were young and great. Happy and vibrant, polite and comforting. They asked if it was our first time and we got a united "Welcome to Jersey Mike's!" They have about twenty sandwiches both hot and cold to choose from and the employees boast of having the greatest Philly cheese steaks in North Jersey. We got a Big Kahauna Philly on wheat and an Italian sandwich with the works. I think it had pepperoni, salami, ham, provolone and the "Mike way" which is white onion, tomato, lettuce, red wine vinegar, olive oil, herbs, salt and pepper. We got the giant size because, hell, we were hungry and being greedy. The giant is huge like Wow, really?! But yes, yes you will entertain gluttony and eat the whole damned thing. That's right all 15 inches of it and by God you will be unashamed and satisfied afterward! I must say of the two sandwiches I really enjoyed the Italian one more, the Philly he chose had jalapeño and banana peppers which was good but I'm a more mushroom, onion, pepper kinda Philly cheese steak girl. Overall, I loved it. A lot. I'm not a big fan of Subways or Quiznos but Jersey Mike has my loyalty and I'm excited about our future food ventures. read more

What a complete disaster. I was visiting home recently from Manhattan and I couldn't wait to have a taste of a Jersey Mikes sub. The service was terrible and they messed up the sandwich completely. I know they are new but they should really train their staff better and be a little cleaner than what I witnessed. I'm never going there again. read more

NOT a fan. I eat deli sandwiches three times a week. Their sandwiches are not bad they are just OK. Jimmy John's is way better.

Ugh! My son went for take-out so I ordered the #43 Chipotle Steak sandwich (I love the smoky heat of chipotles). It was awful. Not sure if they have a dictionary but they should look up the word "chipotle" and then the word "sugar". One is NOT the other. It was soooo sweet - no kick whatsoever - I couldn't eat it. My daughter, who thought chipoltle mayo sounded good traded with me; she took one bite and wanted hers back. The "chipotle sugar sauce" went in the garbage. I scrambled some eggs. read more

I hope this place stays! Clean, friendly, they cut the meat right in front of you and bake the bread fresh! I got the chipolte cheese steak and was super impressed. My husband got a regular sub and it tasted so fresh! read more

I have to admit, I didn't think a chain sub place would be able to compete. When I got there, I was underwhelmed with the service, as there were 6 employees behind the counter with seven customers, and the line didn't move. Luckily, the food ended up making me forget about the wait. It was really good... the ratio of meet to bread, the onions, cheese and mushrooms, all good. I'll go back... it's always about the food. read more

Clean restaurant with speedy service. And the sandwich was amazing! Definitely try the rosemary bread. I came in for lunch during the week and was greeted immediately by one of the girls behind the counter. She even tried small talk with everyone who walked through the door- not just me. Everyone behind the counter was helpful but this one person was so peppy it just made the experience so much better. I didn't catch her name but she has blonde hair and seemed to be training people as well. I got confused at first looking for parking so just park in front of chipotle instead of hoping for 1 of the 5 spaces right out front. Subway/ blimpie doesn't even come close to these sandwiches. Yum. read more