Pharmacist ensures that customer is satisfied, patiently explains products and has fair business…read morepractices.

Always have what we need, or able to locate it for us. Very kind and patient staff, prices are…read morereasonable.

Excellent customer service. I recommend this pharmacy to family, neighbors, friends, and all!…read more After all, what counts more than being treated very well when your shopping ;0)

Fast, personal service! The pharmacist is knowledgeable, patient and caring. I've been coming to…read morethis pharmacy for years and greatly prefer the personal service you receive here over the bigger chains.

They updated the hours! Well stocked and organized. The pharmacy staff is efficient and works to…read moremake sure that they fill your prescription!

Horribly bad customer service. Most of the employees of the pharmacy are rude, lazy and unhelpful.read more

This is the best pharmacy I've ever used. The staff is friendly, efficient, and extremely helpful…read more They go above and beyond. I don't have health insurance, so I pay cash for my prescriptions. They always look for a coupon, so I can pay less. I use GoodRx to find the lowest price and they are usually the least expensive in the area.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

We walked up to the young female cashier with long brown hair and she said she was with a customer…read morebut there was no one around. Then she proceeded to wave us off with her hand and told us the line started over there (pointed to the other side) but there was no one standing in line. I'm not sure where she pointed to. Then she asked me if that was alcohol (I was holding a wine bottle) and I said yes. I don't understand what the relevance of that question was because she said nothing else. In the end another male cashier came to check me out and had no further interaction with the female cashier. Her behavior was very unprofessional and rude. She needs to learn how to talk to customers the way she talks to her mom (she said have a good lunch mom out loud) I guess her mom works there too.

Went today to pick up my prescription for my sick child. Waited at the window from 6:21-6:38 when…read moresomeone finally came saying that they are going to lunch. Such a horribly managed pharmacy.

The pharmacist is very unprofessional and runs the pharmacy by her standards, not caring what your…read moreDr. thinks. The Manager Tom is "Afraid " of Ana the pharmacist and lets her run the pharmacy anyway she likes. Even telling me to shop elsewhere and giving me suggestions where to go?? I live in a building with 52 units and recently went to a meeting, bringing up my experience. The majority agreed they no longer shop Walgreen's (Oakbrook) and go elsewhere for their vaccines. # Stay Away

Rude, unprofessional behavior to customers My physcian…read moreordered 3 months supply and every time they give one month supply till I question them, they make me wait and then refill the proper amount

I get my prescriptions between two nearby pharmacies. Sometimes if my medication is on backorder…read moreat one, I go to the other. I like Walgreens because what I need is more often in stock and not on backorder. However, I will say that the people at the other pharmacy are much friendlier and more patient in the way they speak to me, explain things and present options. I have gone through the Walgreens drive through on several occasions, and it feels like I am a bother to the employee... no greeting, no asking if I understand everything, none of the common courtesy I receive at the other pharmacy.

If I can give half a star, I would. Never deal with this location when it comes to prescription…read moremedicine. Never call them on a phone. The pharmacy manager is a condescending prick who will YELL at you when you question their authority. Even though you are a pharmacy manager, you still have NO DAMN right to YELL at a customer over the phone. Regardless of the situation, you don't yell at the customer over the phone. The worst customer service person I have ever encountered.

I like this pharmacy. It's located in my neighborhood. Friendly and professional staff. They also…read moregood giving flu shots

This pharmacy doesn't answer their phones because they are "too busy". No matter the time of day or…read morehow busy they actually are. They put a handwritten sign up on their drive-thru claiming they are too busy and the drive-thru is closed. I go inside and there is zero line, zero wait, multiple employees working. This has happened on multiple occasions. Apparently they are "too busy" for my business. I'll be going elsewhere.

I've used this pharmacy a few times but I'm done with them. They are charging me outrageous prices…read morefor LDN. I know they think I'm a drug addict or alcoholic because of the meds I take and that is why they are treating me like a drug seeker. It's not the first time this happened to me at a compounding pharmacy. My prescription price was raised $25 without notice. I was already paying $125 out of pocket. LDN is prescribed for many reasons I'm disabled from medical negligence. My emails have not been answered as to why the price has gone up. Nobody in that pharmacy has been kind.

Funny. Until today I didn't even know this place existed. But exist it does and it was one of the…read morebest pharmacy experiences I have had in a long time. I walked in and was warmly greeted by Steve, the pharmacist. I was so taken aback I thought he must be talking to someone else but no. The effusive greeting was for me. Nice. My doctor had called in the prescription so it was there and waiting for me. Steve took the time to tell me what it was, how I should take it and mentioned a number of side effects that I could have from the meds. Not unusual for a pharmacy but this guy was just so darn nice in the way he did it! The walls of this small shop are full of items to purchase from therapeutic stockings, to bandages, to cold meds and other drug store type items. They even have a small cooler stocked with juices and waters which was great as it enabled me to begin taking my prescription immediately. Another plus? There is free valet parking out front so you can jump out of your car and be in and out in a flash (especially helpful when you aren't feeling well) This place probably gets all of its business from the doctors that are in the building that it occupies, as there is no outside signage, and other drug stores may be more convenient. And like other drug stores- they take insurance so this was no more expensive than where I usually get my scripts filled. But for that small town feel of a real pharmacy, without all the big box hype, Elm Plaza Pharmacy with Steve at the helm is a perfect choice.

Absolutely Inexcusable Treatment -- Walgreens Hinsdale (Willowbrook Road)…read more I recently visited this Walgreens to refill a critical eye drop prescription for my advanced eye disease. This isn't a casual medication -- missing doses risks irreversible vision loss. I called ahead at noon, spoke directly with a technician, confirmed they had my drops in stock, and was assured one would be held for me. I confirmed twice. My doctor also called earlier to make sure everything was set. I arrived promptly at 7:15 PM, only to be told they had nothing on hand. I patiently explained that I had spoken to someone earlier, gave my name (Lee Robinson), and asked them to check. For 30 minutes, I waited while they attempted to reach the technician I had spoken with. Understandably, mistakes happen -- but what unfolded next was unacceptable. For the next 45 minutes, I begged for help identifying any nearby location that could fill my prescription tonight. Instead of providing clear answers, the staff simply rattled off Walgreens locations without providing addresses or verifying inventory. When I asked which stores were open late, they vaguely pointed me to a few -- but again, no real help, just dismissive answers as if I was interrupting their evening. At no point did anyone -- especially the head pharmacist, Tanya -- show even basic empathy or urgency. I wasn't treated like a patient, or even a human being. I was treated like an inconvenience. Tanya repeatedly ignored my questions, avoided eye contact, and carried on with other refills while I stood there desperately trying to ensure I wouldn't miss my medication. Walgreens -- you are in healthcare. People don't come to you for fun. We come because our health depends on you doing your job. I didn't choose to have a disease that steals my sight. I didn't choose to rely on these drops to stay alive, functional, and able to see my kids grow up. But your staff made it abundantly clear that my situation wasn't important enough to warrant even minimal effort. The complete lack of accountability, professionalism, and basic human decency displayed here was disgusting. Walgreens, you should be ashamed. I will never return to this location.

This is based on the Customer Service and dedication Thomas gave to my order. I was working on a…read morehuge Genealogy Christmas present making 16 photo books. Thomas found a mistake and we worked together to correct it. If he had not contacted me and gave 100% it would have been a nightmare. Anyways thank you Thomas for being a good person and great employee. Thank you Jim