they owner thinks he's too good for your vehicle and looks down his nose at you. He's not polite…read morenor is his hired help

I am extremely pleased with the professional work from Iron Mike Automotive in 2025. They expertly…read morehandled a full refresh of my 2011 BMW E92 M3's rear suspension, installed new coilovers, replaced critical fluids, and repaired a cracked inner exhaust muffler. All work was completed quickly and efficiently. What really stands out is their honesty and proactive approach. They originally diagnosed the loose rear suspension issue, leading to the full repair. They always took time to answer all my questions clearly. The pricing is fair and offers great value. Because of this top tier experience, I will absolutely return to them for all my future maintenance in 2026. Highly recommended!

I'll try to be as objective as possible. This place came recommended by my current auto repair shop…read moreowner and since it was close by and I had a check engine light on, I took my car here this time. Pros: 1. They are a locally owned shop and everyone that works here seem like good, honest, friendly reliable folks. 2. They (specifically Brian) seem responsible enough to quickly reply and address concerns when I had an issue with my vehicle after I got my car back from them. 3. Very thorough in their initial analysis/ inspection/ diagnostic... I'm talking pictures, proof of all that they did with details and recommendations - which I find valuable since most auto shops tend to not disclose much or when they do they try to keep things cryptic. 4. If you are close by, they do give you a ride home or provide a rental car depending on how long they keep your vehicle. Cons: 1. I went in with a check/ service engine light on and it cost me around $200 to diagnose it. Also, they first quoted a price and then increased it by almost $100 when they billed me. However when I pointed this out, they did agree to reduce it back to the original quote. 2. I was informed that there was something critically wrong with the wheel bearing. And to get this replaced cost me a little over $850. I just went ahead with their recommendation. Overall I felt them to be significantly over the higher end of average cost of repair for just about everything. Total bill was a little over $1600. To be fair, I do have a rather old car but it has been maintained very well over the years. 3. The work done seemed good for the most part until that I noticed a metal on metal squeaking on a slightly long trip that I took the day after I got it back from the shop. It felt very unsafe driving my car. I was half expecting something to fall apart on the highway. For such high costs, the QA was not adequately done. That said, when I called them up they did accommodate me immediately and got it resolved quickly. 4. They do take a long time to work on the vehicle. I left my vehicle on a Friday and got it back the following Wednesday. Also, the communication was lacking. Did not hear back when they said they would get back and I had to keep checking in with them. Bottom line, I would recommend this place but go in with the expectation that it will be expensive. Maybe it was my bad experience that I had to take my car back since it wasn't road tested properly but I would not assume this happens to everyone. Cheers!

On two occasions over a year apart, my spouse; I felt, was told to have repairs done that were not…read moreneeded at the time. The car was scheduled for an oil change. My spouse likes the owner and I have always thought that they charge way too much and they continually upsell services that aren't needed. Recently, for an oil change, I had to pay $850 for a caliper replacement along with an air filter placement. Totally unnecessary. I talked with the manager and asked them for pictures that he said they took before the service was done. He said yes, we took pictures and that he would send them to me. Well, my spouse did not see any of the pictures during her time there. And the manager never sent me the pictures. To me, it seems pictures were not taken. This is quite deceptive and I want to let people know that this is a very expensive automotive service center that I do not recommend. I believe they take advantage of individuals that don't know anything about cars. What alerted me after the last visit is that they told my spouse that it was pretty dangerous to drive without replacing the calipers. There was no uneven break pad wear. They said the calipers were leaking, but they never sent me the pictures to document this. They said they would but James did not follow through. Please beware. I would stay away from this business.

Firstly. No other shop would've came out/ gave me a quote to replace my Door lock actuator without…read moredoing their own diag/ charging big fees. Mick on the other hand trusted my judgement, gave me a very reasonable quote to come out and replace it. I went ahead and scheduled with him for the day after my part was getting delivered and he came out first thing and KNOCKED it out within 2 hours completely done. Mick was super fast, respectful, professional. I highly recommend

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Nice people working there. My engine shield came loose and was just hanging. Took it in and they…read morequickly fixed the problem no charge. Feel confident going back for future repairs.

25 year old Ranger wouldn't start. Then it did start. Then it wouldn't start. Then it did start…read more Husband took it in to a *different mechanic who shrugged and said he couldn't replicate the problem because it started. Ranger wouldn't start. Then it DID start. Based on recommendation from some guy at work we took it here. Next available appointment was 5 days out, but if we dropped it off and they had time...mayyyybe. NEXT DAY THEY CALLED. Power control module. I have no idea what the heck that is, but it was under $200 total and it fixed a variety of other issues "Old Faithful" had been exhibiting. Fast. Seemed honest. They FIXED THE CAR. And $200 was considerably cheaper than we've paid for everything else auto repair related.

We were really happy with the customer service and the fact that our repairs were kept well under…read morethe budget we provided. The only downside was that they didn't see the oil change sticker on the front of our glove box (we had oil changed Just over a month ago at a different business). The other business also screwed up on what they did and it was found when we took car in for repairs. We didn't know that they did an oil change until we got home and were looking at the final invoice. In any event, we will go to Automotive Experts for all future lube and oil changes and other needed repairs/service.

I love this shop! The place is clean, the people are nice, and I feel like they really care and…read morereally listen. They even went above and beyond by sending pictures of a few things that they found that needed repairs. They really built trust with me quickly. A few years ago we had to move to Washington due being relocated due to work. I've had my SUV for 22 years, it's in good condition and runs well. On this model the vacuum hose can get knocked out of place easily which can cause air to blow on my feet constantly which drives me nuts. Usually I have had to take more time off work to go in and get this fixed because they did not listen to me when I explained about the hose during the initial drop off, but THEY listened and I got it back without any problems at all. They were also able to get me in the next week to fix those other items, one of which was a big repair. I never felt overcharged either as my services ended up being a little less than the estimate. I'm really happy that I found such a great place because even though my SUV is pretty old at this point, I really love it and want to keep it running as long as possible. I'm excited about getting all the new tech perks that come with a new vehicle, but this is my first vehicle that I bought for me, and I still love it and am not ready to let go just yet, and with this place, I know we're in good hands.

Made an online appointment for an oil change. We've used Firestone in two other states for…read moremaintenance on the vehicle and all the records are available in their system. We parked in the lot by the bay doors and checked in with the service underwriter. He verified some info, asked if we were going to wait. When we said we would get some lunch and return he made a few suggestions of restaurants in walking distance. Very cordial and friendly. After we returned the vehicle was on the lift and we had a seat in their waiting area. We chatted a bit more with the staff who made some recommendations of things to do in the area. These guys were really great. There are many bays in this building. The waiting area is pretty small compared to the number of bays so I guess most people do not wait. There are many dining and shopping options within walking distance. The mechanic seems very knowledgable, made some recommendations, finished up and we were out in fairly good time. We would definitely return to this location when in the area again.

So update from my previous review. It turns out they totally misdiagnosed the problem with my…read moreOdyssey and it was oil leak due to piston ring deterioration that would have been covered under Honda's extended warranty. I found that out from a different repair shop in town. So I was correct in my assumption that they are incompetent in their work. Firestone stole $2,000 from me and does not have the integrity to make it right. This was confirmed yet again this afternoon when I took my Honda CRV back in because of a problem that developed in my fan immediately after they "repaired" my air conditioning. (When I turn the fan on high, it makes a loud laboring noise). I hoped again Firestone would fix that issue under their warranty, but again they told me this was completely unrelated to their work and wanted to charge me $400 to replace the fan blower motor. I told them no, and just took my car back. I will never set foot in ANY Firestone/Bridgestone shop again. They are liars, fraudsters, and incompetent.

LADIES - PLEASE BE CAUTIOUS…read more I came in because my brakes sounded like rocks were living in there rent-free. I was told I needed all new brakes and rotors. Cool. Safety first. I paid nearly $2,000 for what I was assured were "premium, high-quality" parts. Premium where??? Less than a month later, my brakes started squealing like I was driving a city bus from 1987. I gave it grace. "Maybe new brakes squeak during break-in." Six months later? Still screaming. So I bring it back. And I'm told I just need to "use my brakes more." Sir. I live in America. I use my brakes every single day. That is literally how driving works. Fast forward ONE YEAR!!!! and the squeal is now louder than my patience. For $2,000, I did not expect: * A recurring soundtrack * A masterclass in being dismissed * Or an explanation that makes less sense than the original problem If you are a woman walking into this shop alone, please ask questions. Get a second opinion. Bring ya mans. Bring Google. Because I paid for premium brakes and got a year-long audition for a horror film sound effect instead. Extremely disappointed. Would not recommend.

Avoid Greg's Japanese auto unless you want to get ripped off and over charged. Expensive, Poor…read moreservice, and poor quality.

Excellent service, very knowledgeable. Super nice straight shooter who arrived in less than an…read morehour. He was a saving grace with my Lexus overheating issue, simple fix but if not for him I may have never known how simple and affordable this was. Much appreciated

Great place!! Great service at a reasonable price Always…read morewhen in need of mechanic work I bring it to Miguel & his team I know am getting the job done right & at a reasonable price

Love the owner and the front desk woman Vanessa. They fixed my Lincoln Navigator with ease. Super…read moretransparent place who actually tries to help me save money and not overcharge. Nothing sketchy going on here. Good people and good services.