Jiffy Lube Oil Change

(277 reviews)

NOT A SAFE SHOP I…read moreplaced an order to replace a tire and to do a tire rotation. Pittstop replaced the tire within 30 minutes of me dropping off my car but forgot that I had requested a tire rotation. Upon reminding them that I ordered a tire rotation, they completed that within an hour. As part of their tire rotation service, they filled the air of each tire. Within 30 minutes of driving away, my car detected that the psi (air pressure) for one of my tires was low and decreasing incrementally. I parked my car to attend an event for an hour and assumed that the psi reading was just a system error that would reset once I restarted my car. Upon restarting my car, the psi was lower and at a dangerous level (my car screen had a warning message advising me to park my car). I called Pittstop letting them know about this problem, that I could hear air leaking from one of the tires, and that I'm on my way back to the shop. In the 15-mile ride back to Pittstop, I had to stop at 2 gas stations to fill air in the tire for fear that it would fully deflate as I was driving the road. It was extremely dangerous and unnecessarily stressful. Upon arriving, they inspected the tire and realized that the pin for the tire was broken. I asked one of their mechanics how it was broken and they just said, "it just happens.... who knows?" They didn't accept any responsibility for failing to hear that air was leaking from that tire (which was obvious as soon as you removed the plastic cap) or checking whether the pin was broken or not. These are simple post-repair diagnostics a mechanic should do to protect the safety of their customers. I am extremely disappointed in my experience here -- particularly given how dangerous the situation could have been if I did not have a car that had technology to warn me when air pressure is dangerously low.

Pitt stop auto care saved the day. Brenda my advisor super friendly and professional. They stand by…read moretheir work also. Got a flat in my Tesla near lax. Luckily I found Pittstop. Not only they got my back on the road but I had some questions and concerns and they helped me all the way through the process. Because of this experience. I'll definitely be using them in the future for all services

Joe's Auto Services

(167 reviews)

I brought my 2020 Mazda here for its 60k-mile service and oil change. Having just moved to the…read morearea, I didn't know where to go, so I trusted the Yelp reviews and brought my car here. Thank God I did! Joe is very honest, straightforward, and the pricing is very reasonable. I am incredibly happy with the service and I will absolutely be back. Thank you, Joe!

Very honest place. Gave me his time, did test run with me to diagnose issue, looked under my car…read moretold me issue is a loose part not mechanical and sent me off. Honest car shops that I trust are hard to come by. He was very straight to the point

Valvoline Instant Oil Change

4.4

(108 reviews)

WORST SERVICE out of any valvoline I've ever been to. Every service I've had the past few years at…read moreany valvoline has always been consistent and quick but this location was the worst experience out them all. The technician Hector that helped me today was extremely unprofessional, careless, and irresponsible. If I could give 0 stars I would, because customer service from him was the beyond terrible. Background: I came in there for a normal oil change around 9:45am in the morning. There was only one other car there and overall didn't seem too busy. However the technician that came to help me had a persistent cough that day so I kept my window half up as a protective barrier. He constantly coughed through our conversation (which normally I wouldn't mind from anyone) but the fact he would cough openly without a mask or would not at least cough into the elbow made me extremely uneasy. I'd often have to ask him to repeat himself because his coughs made it difficult to understand him and he became very frustrated by this. He blamed me for keeping my window up as the issues for not hearing him (but I've done this at other locations and never had an issue), blamed my window up for why my tap to pay wouldn't work , and then tapped aggressively on my window to bring it down (which I would not do as I was also protecting my family inside who witnessed his awful behavior). Eventually I had to pay with my card which worked, but he returned it with oil marks left all over my white card. I had to ask for a napkin to wipe the oil off my card and my hands, but 1) I'm pretty sure that's a safety hazard getting oil on the customer and 2) he certainly was not changing gloves as needed according to the valvoline health and safety guidelines. As someone who works in healthcare, I understand if you need to work while sick or with a cough, but it's completely unprofessional to be rude to your customers for your lack of hygiene.

They're very fast and extremely knowledgeable. I'm usually only there 15-20 minutes. With the…read morecoupon code it's pretty cheap for the type of work needed. Highly recommend.

Hi-Tek Auto Service

(18 reviews)

This is the type of shop they used to have in the past when honesty was the best policy. Tony…read moreexplained everything that needed to be done, gave an accurate price range and had it done sooner than expected. After my transmission was replaced he explained in detail what had happened to it, sending photos and allowing me to take one of the used parts to show what had occurred. His staff were also friendly. He even referred me to someone to have some detailing done at a later time. This is a company you can trust to do the best possible job for a reasonable price. Hi-Tek is a great example of the type of company with which I truly enjoy doing business.

Amazing service and price!!! Tony and his team at Hi Tek…read more We're just awesome. Friendly fast and affordable!!!. Would recommend them 100%!!

Firestone Complete Auto Care

3.8

(289 reviews)

I have been going to this location for three years, but I've been going to Firestone for over a…read moredecade for my repair needs. For about two and a half of those years, I had very few issues and the staff was generally pleasant. Most of the problems have started within the last six months. Six months ago, I went in for an oil change and an alignment. This was a standard service. The first thing they did was try to upsell me on a new battery. I had replaced my battery one month prior. When I asked them to show me the battery readings, they refused. They also tried to upsell me on several fluids and a cabin filter replacement without showing me the condition of my current cabin filter. Before the service even began, I told them very clearly that I did not want to be sold anything and that I only wanted an oil change and an alignment. We went back and forth for five minutes before they finally gave me my keys back. Strike one. The next issue involved a TPMS sensor replacement. They quoted me $185 per sensor and told me over the phone that they would price match any competitor, guaranteeing they are the lowest price out there. I obtained a quote from Big Brand Tires for $103 per sensor. I called Firestone back and explained that I had a printed invoice showing the lower price. They refused to acknowledge that they had made this guarantee and told me the price was not negotiable. Strike two. Yesterday, I called to get a quote for an engine tune up. They put me on hold for twenty minutes. I called back and was told they were very busy, but that if I left my number they would call me back within half an hour that afternoon. I left my number and never received a call. Today, I called again for a quote. The person who answered said he needed to get the service manager and then put me on hold for nearly thirty minutes. Since I was already in El Segundo, I decided to drive to the shop while still on hold because this had become ridiculous. Two minutes before I arrived, the call dropped after sitting on hold for so long. When I walked into the shop, there was a single employee sitting behind the desk with no customers around him. He was not helping anyone and did not appear busy. I told him that I had been left on hold for nearly thirty minutes. He offered no apology and barely acknowledged the issue. He then spent ten minutes putting together an incomplete engine tune up quote that did not include all of the services I would likely need, clearly setting things up to upsell me later. To make matters worse, there was a sign posted in front of the computers that read, "The best experience begins on the phone." Based on my experience over two consecutive days, that statement is laughably ironic. Strike three. They are out. I am no longer willing to give Firestone any more of my money, and I have been their customer for over a decade. The only reason I may return is because I prepaid years ago for a lifetime alignment when I bought my car. If they attempt to upsell me during that visit, I will tell them to stop and give me my keys. If any other shop offers a comparable alignment program, I will never return to Firestone again. For the sake of encouraging better customer service, I strongly recommend that potential customers avoid Firestone, especially the Manhattan Beach location. Getting a car repaired is already an unpleasant experience, and this location seems determined to make it worse rather than better. 2/26 UPDATE JUST FOR KICKS: I was reached out to by the store manager, who offered really nothing more than apologies. No incentives. No reason for me to trust them as a service provider for my car. Although it was a friendly gesture, it didn't really remedy anything. I was basically offered the same thing from the BS "socialcare@bfrc.com" e-mail response to my Yelp review: "we are sorry for the inconvenience." They are really doing a good job of cementing my stance that I will not be using them again.

1 star for your bs $100-150 warranty that you try to force onto your customers without being able…read moreto explain even a little why customers don't have any choice in it. If it walks like a scam, talks like a scam, smells like a scam...well, you're probably inside of a Firestone. In the year of our Lord 2025 when the world is collapsing around us? In this year of our Lord you have the audacity to scheme against your customers this way? Just die.

Precision Auto Care

(198 reviews)

I'll post the before and after photos and you be the judge!…read moreThe detailing, the accurate time frame, communication!!! I was rear ended and another body shop called it totaled, but Precision saved it for me!!!!

Easy to make an appointment. Vehicle serviced as required, done in the time - as promised. Will be…read moregoing back

C's Auto Repair

(152 reviews)

They do not do transmission work but gave very honest advice. The man who works there has experienceread more

If you're looking for a mechanic you can trust, this is the place to go. Cal and his team are…read moreincredibly knowledgeable, honest, and always take the time to explain any repairs or maintenance needed. I've trusted them with my car for years, and they're the only mechanic I feel completely confident leaving my vehicle with. Their work is always top-notch, and they genuinely care about their customers. I highly recommend them to anyone looking for reliable, trustworthy service. You won't be disappointed! Thank you Cal for all your help, I appreciate it so much!!

Lube King

4.6

(141 reviews)

They were honest with my needs. They actually pointed out something that the dealership didn't do…read morefor my car even with 60K miles on it. The showed me the Car Fax because all dealerships are supposed to write what type of services they have done to a vehicle. My dealership put schedule maintenance on my car, but never went into a detail what type of schedule maintenance. So it's very vague. However, Luke King put in every single detail of work that done in my car, not a blanket statement. I appreciate Danny and Chris!

So this was a great experience getting an oil change for a Land Rover. A lot of oil change…read morelocations don't service these cars, but this particular shop did--and they have the best rates in the city. I definitely recommend you check them out. They even have a coffee and water station in the waiting area. The shop is located near other stores and restaurants, which makes it super convenient. Drop your car off, walk around the community, or support the other local businesses in the area, then come back and pick up your vehicle. One thing I also noticed is that first-time customers get 10% off. So not only are you already getting a great deal, but as a first-time customer, you get an even better one. Overall, it was a great experience!

Dynamic Performance

4.1

(116 reviews)

Wow, what a team my neighbor recommended this place after a dealership told me I would need a whole…read morenew transmission on my 2003 ML 350 .... in one day My car was diagnosed and two days later I had it back in my driveway running smoothly. All I needed was a conductor plate and experienced technicians that weren't afraid of a high mileage older car. If you have Mercedes Audi BMW, I would trust these guys. I'll be taking my new car to them as well. Ben was who I interacted with mostly and was fair and honest price included tax, which was really helpful. I also spoke with Mike and met Joe and I can see why they're such a great team and why my neighbor said I shouldn't have gone anywhere else first!! Thanks guys!!

Ken, you didn't give an estimate--you gave a bait and switch. You asked for all the info upfront,…read morequoted me for a basic service, then hiked the price like it was surge pricing at Uber during the apocalypse. Don't pretend this was some mysterious mechanical revelation. It was an oil change, not a NASA launch. If quoting a basic job is "very difficult," maybe the problem isn't the phone call--it's the mirror. Hard pass. Wouldn't trust y'all to fix a toaster.

Manhattan Auto Center

(63 reviews)

We have been taking our family 2011 Audi SUV for service/repairs to the owner John and his…read moremechanics for a few years now. John has always been very courteous and has given us an honest and fair assessment of the condition of our car. His prices are very reasonable as well. I've owned many cars over the years and have had many dealing with service centers. John's shop is the best I've been too. Highly recommended.

Hello!! Does anyone know how to get in touch with Hugo or John??? We are in need to talk to them...read more

Dr. Wheel Mobile Repair - Los Angeles

(635 reviews)

I let the wife drive my truck last week and she ended up "curbing" my custom wheels. Luckily, she…read moreknew of Dr Wheel, (she used them twice prior for her Camry) needless to say I ended up needing their service. I left a deposit and made the appointment. Jonathan showed up promptly and got work immediately on my rim. His work and skills are impeccable. It only took him roughly about 20-25 minutes to leave my wheel looking "Good as new" for less than the cost of a new wheel. I definitely recommend Dr Wheel for your curb/parking mishaps. Hopefully I won't need their services again but if ever my wheels get damaged, I'll gladly use Dr Wheel again! Thank you Jonathan for the fast, friendly and incredible service.

I can't even tell anything went wrong in the first place!…read more The guys were fast, efficient and professional.

A&J Towing

4.4

(421 reviews)

I needed a tow at 7 pm on a Tuesday night, had bad experiences with AAA so I looked for a…read moredependable independent service. A few other services quoted over $200 for a 8 mile tow and wait times for at least 2 hours. A&J was quick to respond to my call, fair quote and tech showed up in half hour as promised. Mike was great, fast and courteous, all what you need when stressed over car problems.

They steal you montey and take advantage of you if They tow…read moremy car from parking lot and since it was Sunday they said 200.00 more storage fee They charge 500.00 for 2 hours

All-Points Automotive

(433 reviews)

One of best businesses I've worked with. Steve has great personality and does good work. Fit me…read moreinto his schedule right away to install 3 channel dash cam and price was very reasonable. The install was very clean and he had a smile to through every interaction.

Steve helped me install a dash cam, apple car play module, and window tint…read more He was responsive and got everything done in a timely manner. When I pointed out some alignment issues with the center console he immediately helped me correct the issue. I highly recommend his shop for any automotive needs.

Normandie Auto Electric & Air Conditioning

(104 reviews)

My A/C stopped working, so I went to Normandie Auto Electric, and Fernando diagnosed it super fast,…read morein less than 20 minutes it was all fixed. Thank you so much for your great service! I'm super grateful for your help and will definitely come back if needed (hopefully not LOL).

Old man is nice! I wanted to check on my AC, old man told me they open at 9 so I went there at 9…read more He told me his mechanic is not there yet. The mechanic came almost at 10 saying he was working out.... Then he said he thought it was one of the part and wanted me to come back on Saturday, when I went back on Saturday they were closed. I went back to home and I replaced motor instead of some other part he ordered. A little unprofessional

4 Wheel Parts Gardena - Off Road & 4X4 Parts For Trucks & Jeeps

3.9

(52 reviews)

Recently got my truck lifted came here for an alignment after another job did it my truck just…read moredidn't feel right and turns out I was correct. 4 wheel parts let me know the alignment was horrible and all my bolts needed to be pre torqued which is where all the vibrations were coming from. They called me every step of the way they also shaved my bumper for me so I would rub anymore. Told me if I had issues or anything felt wrong just bring it back and they would take care of it. Will definitely be back to get some lights installed

I worked with Tyler in the past and had a great experience. I received a very unfair quote from a…read moredifferent associate and will never come back after that experience. Needless to say I went somewhere else and saved $1500. You have to treat repeat customers better, and all customers for that matter, especially in this economic environment. I don't understand why you lose a loyal customer just to try to upsell and turn shady. Not cool, 4WP!

Westside Auto Recycling

(182 reviews)

Wow! Skip from Westside Auto Recycling just delivered a used car battery to our place, and it's…read morelike new. Paid not even 1/3 of the retail price. I wish I'd known about him years ago! My battery died and budget is tight, so we went looking for a used or refurbished option. And since the car was completely dead, I especially appreciate that he came directly to us. No tow truck needed! Skip came through with transparency, outstanding customer service, and a price that was truly budget friendly. Skip, thank you. You are a true blessing. I appreciate you!

Outstanding service! After attempting to donate my…read morenon-operational van with a couple of orgs for "Kids" and "Vets", things stalled when they found out that my vehicle location was located in the parking structure of my condo. Their assigned towing company notified me that their truck would not fit and would not help me push the van outside of the structure. Skip had a truck with an adjustable boom so it would my height limitations. Donnie, the driver assisted me in getting the van out of my parking stall w/o violating any of his insurance requirements and was able to hook it up to his tow truck and get it out out the garage. Skip arranged for pick up the same day that I called eventhough I was a little out of his service area. Thank you Westside Auto Recycling!

Mobile Brake Guy

(323 reviews)

David was great! He arrived at my location right on time, and the entire service took about 20…read moreminutes. I originally planned on replacing both my brake pads and rotors, but after inspecting everything, he honestly recommended replacing only the rotors. He also pointed out a few other maintenance items that would need attention eventually, but made it clear they weren't urgent and never tried to pressure me into additional work. That level of honesty and transparency is refreshing and hard to find. I really appreciated the straightforward advice and excellent service. I would definitely recommend David and will be using him again for future maintenance.

I had a great experience with Mobile Brake Guy. He replaced the brake pads and rotors (front and…read morerear) on my 2018 Audi S5 Sportback, and the service was top-notch from start to finish. What really stood out is that he's honest and not your typical mechanic trying to upsell you. While he was doing the job, he pointed out a couple other small things that needed to be tightened up and took care of them--no pressure, just looking out and making sure everything was safe and done right. Best part: he comes to your house, which is huge. In today's world where it feels like everyone is trying to get over on you, this was a refreshing experience--professional, straightforward, and quality work. Definitely a repeat customer from here on out. Highly recommend!

Subaru Automotive Repair and Service

(16 reviews)

We were told by another garage our subie was a bust and to get rid of it. We brought it to Subaru…read moreauto repair for a second opinion. They looked over our car carefully, took a video of the test they performed and shared it with us. He also explained to us what the test meant. Overall it was a bust and repairing it wasn't worth it but I appreciated the honesty and thorough evaluation. The garage itself has access through the alley, street entrance is pretty busy. We communicated via text and phone but during drop off and pick up the main guy wasn't around. He shares the garage with someone else and that person helped us when the main guy wasn't there (sorry I can't remember his name). Overall a good experience despite the fact that my car is officially dead!

Great mechanic they really know what their doing honest and great service. Highly recommend. My go…read moreto mechanic.

Auto Werkstatt

See more unrecommended reviews

(248 reviews)

I'm thankful for finding this auto repair shop in the area…read more August, is professional, knowledgeable, courteous, straight forward, kind, genuine, and friendly. Excellent quality of work. Prices are fair for both parties. Office is clean and welcoming. I highly recommend them!! Thank you so much to the whole team

Back in 2023, Kenny repaired an issue on my 2017 BMW X1 related to the shifter/selector mechanism…read more At the time, he mentioned it was something he'd been seeing more often and thought BMW might eventually acknowledge and cover. Nearly three years later, I received a letter from BMW extending the warranty for that exact issue. What followed was a long and pretty frustrating reimbursement process with BMW corporate. They kept asking for additional documentation and clarification from both me and the place that performed the repair. Even though I hadn't been back to Auto Werkstatt since the repair was done years ago, Kenny was kind enough to help me work through it. He pulled invoice copies, provided additional details, and sent information directly to BMW whenever they requested it. After many months of waiting, I finally received the reimbursement check, IN FULL. So while this review isn't specifically about the repair/work itself, I hope it says a lot about a shop that stands behind its work and its customers years later. Thanks again, Kenny and team.

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37 reviews that are not currently recommended

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Pete V.

0

1

0

1 year ago

I recently took my car to Jiffy Lube for an oil change, and I couldn't be more pleased with the experience. From the moment I arrived, the staff was friendly, professional, and efficient. They greeted me promptly and explained the services available without any pressure to upsell unnecessary add-ons. The entire process was quick and seamless. The technicians worked efficiently while also being thorough, checking fluid levels, tire pressure, and even cleaning my windshield. It's clear they take pride in their work and care about their customers. What I appreciated most was their transparency--before performing any work, they reviewed everything with me and made sure I understood the costs involved. The waiting area was clean and comfortable, and I was in and out in no time. If you're looking for a reliable, fast, and professional oil change service, Jiffy Lube is the place to go. I highly recommend them and will definitely be returning for my next oil change! read more

Trevor H.

206

32

45

3 years ago

Recently, I had the pleasure of visiting Jiffy Lube in the sun-kissed Manhattan Beach, and let me tell you, it was like catching a perfect wave on a SoCal beach -- smooth and exhilarating. The vibe felt a bit like the magic of old Hollywood: glamour and meticulous attention to detail combined. The team's dedication to their craft was truly palpable, reminding me of red carpet celebrities, but for the automotive realm. At this locale, it's about so much more than just an oil change. It's a commitment to deliver an unmatched, five-star customer experience that lingers long after the service. If there were a 'Best in Show' award for vehicle care, this Jiffy Lube would undoubtedly be in the running. A round of applause to this team for making auto maintenance feel like a premiere event! read more

Alex F.

0

1

0

10 years ago

Came here after my oil change today - definitely recommend this place. The guy who serviced my car (wish I could remember his name) gave me a $20 discount for waiting, he helped me make a good decision about the oil I needed for my particular car (the newer models have all aluminium engines which require synthetic... mine did not, so he recommended the blend, which was cheaper than the synthetic). He didn't have to do this, and he could have taken advantage of my ignorance, but he didn't. While he was ringing me up, we chatted about my car and how to know when I really needed an oil change (something Valvoline never did) read more

Tito U.

0

6

4

6 years ago

Mr. Sasha was really helpful in answering my questions, giving me a detailed overview of what was going on with my engine. He was very friendly and even offered to vacuum my car and clean the windshield. Left with the answers I needed and a smile thanks to Sasha and Christian who I spoke to on the phone. This Jiffy Lube is the choice. read more

Jay C.

0

1

0

15 years ago

Store manager Chris M. and his worker did all that were supposed to be done in the Signature Oil Change service, even for a $19.99 oil change special. Although he dutifully recommended services that popped up on the computer screen, he did not push for any additional services. All were done in a quick & professional way. Thanks! read more

Big B.

0

1

0

4 years ago

I'm on the road as an outside sales manager, 6 days a week. Today, I randomly pulled into this location and was warmly greeted by Ken, the Manager. As a service oriented business person, I was extremely impressed with him, and Alma my Technician. Too bad I have to wait so long for the next oil change! read more

Eugene V.

0

5

0

11 years ago

What I piece of crap place, took so long , even I been only 1 customer there. Also they did NOT washed windows and vacuum floors. But the next car they did all of that , I think they did that because I am black. what a racists motherf@ckers!!! read more

Duggan H.

391

1

0

8 years ago

I had an amazing experience at this Jiffy Lube. I came in to have my coolant topped off, as well as get my "check engine" light checked out. They gave me a quick inspection and topped off my coolant free of charge. Will definitely go back!! read more

Matthew S.

0

1

0

8 years ago

Staff here super friendly and helpful. First oil change on wife's new vehicle and tech walked me through VIN identified oil type and capacity requirements. Great customer service! MD read more

Derek B.

0

5

0

3 years ago

I thought staff was amazing. Maria was incredible and Kenny was super helpful. I would recommend this location to all my friends and family. overall an 11/10. outstanding read more

Hj G.

0

1

0

6 years ago

This is a spectacular JL I have been using for a decade. Clean, quick, honest & reliable. I was in and out today in 30 minutes with the help of Ryan. Thanks, Guys! read more

Nora D.

288

1

0

8 years ago

Have gotten my oil change there a couple of times now, awesome customer service! The people are very nice and helpful! Also great location, I definitely recommend! read more

Rosie C.

58

1

0

8 years ago

Great service and very fast! Would definitely go back. They quickly came up to me when I drove up and they are super polite and quick to address any questions. read more

Emma S.

372

1

0

11 years ago

Great service!!! I was helped out by Tiffany and Jeff and they were the best. They were very quick and friendly, and explained everything to me. read more

Kelsee D.

0

20

1

8 years ago

Great service! The Manager was great and went over and beyond to help us. He wanted to give us a great deal for the services we needed!

Simmie S.

0

4

2

10 years ago

Omg had a wonderful experience at the jiffy lube Manhattan beach fast service and Tiffiny was amazing thanks for all you do

Elena O.

42

4

3

8 years ago

This is the absolute best place to go to get any work on your car done! It is super fast and they always do a great job.

Sean M.

9

14

2

4 years ago

Fred was Great , Very informative. Great job getting me in and out ! Appreciate the service , I will be back !! read more

David A.

0

1

0

8 years ago

Great staff easy to deal with open clean and professional. I work on my own car a lot and these guy are great

James C.

210

9

2

8 years ago

In & out. People were friendly and straight up, no extra this, extra that. Solid experience and will go back.

Jiffy Lube Oil Change - autorepair - Updated July 2026

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Valvoline Instant Oil Change

4.4

(108 reviews)

WORST SERVICE out of any valvoline I've ever been to. Every service I've had the past few years at…read moreany valvoline has always been consistent and quick but this location was the worst experience out them all. The technician Hector that helped me today was extremely unprofessional, careless, and irresponsible. If I could give 0 stars I would, because customer service from him was the beyond terrible. Background: I came in there for a normal oil change around 9:45am in the morning. There was only one other car there and overall didn't seem too busy. However the technician that came to help me had a persistent cough that day so I kept my window half up as a protective barrier. He constantly coughed through our conversation (which normally I wouldn't mind from anyone) but the fact he would cough openly without a mask or would not at least cough into the elbow made me extremely uneasy. I'd often have to ask him to repeat himself because his coughs made it difficult to understand him and he became very frustrated by this. He blamed me for keeping my window up as the issues for not hearing him (but I've done this at other locations and never had an issue), blamed my window up for why my tap to pay wouldn't work , and then tapped aggressively on my window to bring it down (which I would not do as I was also protecting my family inside who witnessed his awful behavior). Eventually I had to pay with my card which worked, but he returned it with oil marks left all over my white card. I had to ask for a napkin to wipe the oil off my card and my hands, but 1) I'm pretty sure that's a safety hazard getting oil on the customer and 2) he certainly was not changing gloves as needed according to the valvoline health and safety guidelines. As someone who works in healthcare, I understand if you need to work while sick or with a cough, but it's completely unprofessional to be rude to your customers for your lack of hygiene.

They're very fast and extremely knowledgeable. I'm usually only there 15-20 minutes. With the…read morecoupon code it's pretty cheap for the type of work needed. Highly recommend.

American Tire Depot

(636 reviews)

needed two new tires so Joey recommended a brand which I accepted. no pressure sales. it took less…read morethan hour for them to put tires on, align them, and advise me about my water pump. good experience and would definitely go back. the price I thought was competitive because everything is expensive no matter where you go.

I pulled up about 30 minutes before closing with a tire that was sad and flaccid (ish). I went…read moreinside first, where someone who seemed like a supervisor was on the phone with a client. Fair enough. I stood there patiently at the front desk for about five minutes, fully visible, and got absolutely no acknowledgment. No glance, no gesture, no wave. Nada. With the clock ticking and closing time creeping, I went back to my car to restart my search; stressed and sitting there with a sagging tire. Then I saw Eric and his coworker out front. They looked friendly, available, and most importantly, present. I walked over, Eric came to take a look, quickly assessed the situation, had me pull the car up, and got straight to work. He handled it quickly, efficiently, and right before closing time. I didn't have cash on me, but this review is the least I could do after he quite literally did the heavy lifting. If it weren't for Eric, this would have been a very different review. Funny how often the people furthest from the front desk are the ones actually carrying the business. Some people hold the title. Some people do the tire lifting. Eric is clearly the latter. So yes, 5 stars for Eric. In this little roadside drama, he was the fix, while others felt more like the nail in the tire, expecting the other three wheels to do all the work. Thank you, Eric, for the hospitality, the efficiency, and for working right up against the clock.

Firestone Complete Auto Care

3.8

(289 reviews)

I have been going to this location for three years, but I've been going to Firestone for over a…read moredecade for my repair needs. For about two and a half of those years, I had very few issues and the staff was generally pleasant. Most of the problems have started within the last six months. Six months ago, I went in for an oil change and an alignment. This was a standard service. The first thing they did was try to upsell me on a new battery. I had replaced my battery one month prior. When I asked them to show me the battery readings, they refused. They also tried to upsell me on several fluids and a cabin filter replacement without showing me the condition of my current cabin filter. Before the service even began, I told them very clearly that I did not want to be sold anything and that I only wanted an oil change and an alignment. We went back and forth for five minutes before they finally gave me my keys back. Strike one. The next issue involved a TPMS sensor replacement. They quoted me $185 per sensor and told me over the phone that they would price match any competitor, guaranteeing they are the lowest price out there. I obtained a quote from Big Brand Tires for $103 per sensor. I called Firestone back and explained that I had a printed invoice showing the lower price. They refused to acknowledge that they had made this guarantee and told me the price was not negotiable. Strike two. Yesterday, I called to get a quote for an engine tune up. They put me on hold for twenty minutes. I called back and was told they were very busy, but that if I left my number they would call me back within half an hour that afternoon. I left my number and never received a call. Today, I called again for a quote. The person who answered said he needed to get the service manager and then put me on hold for nearly thirty minutes. Since I was already in El Segundo, I decided to drive to the shop while still on hold because this had become ridiculous. Two minutes before I arrived, the call dropped after sitting on hold for so long. When I walked into the shop, there was a single employee sitting behind the desk with no customers around him. He was not helping anyone and did not appear busy. I told him that I had been left on hold for nearly thirty minutes. He offered no apology and barely acknowledged the issue. He then spent ten minutes putting together an incomplete engine tune up quote that did not include all of the services I would likely need, clearly setting things up to upsell me later. To make matters worse, there was a sign posted in front of the computers that read, "The best experience begins on the phone." Based on my experience over two consecutive days, that statement is laughably ironic. Strike three. They are out. I am no longer willing to give Firestone any more of my money, and I have been their customer for over a decade. The only reason I may return is because I prepaid years ago for a lifetime alignment when I bought my car. If they attempt to upsell me during that visit, I will tell them to stop and give me my keys. If any other shop offers a comparable alignment program, I will never return to Firestone again. For the sake of encouraging better customer service, I strongly recommend that potential customers avoid Firestone, especially the Manhattan Beach location. Getting a car repaired is already an unpleasant experience, and this location seems determined to make it worse rather than better. 2/26 UPDATE JUST FOR KICKS: I was reached out to by the store manager, who offered really nothing more than apologies. No incentives. No reason for me to trust them as a service provider for my car. Although it was a friendly gesture, it didn't really remedy anything. I was basically offered the same thing from the BS "socialcare@bfrc.com" e-mail response to my Yelp review: "we are sorry for the inconvenience." They are really doing a good job of cementing my stance that I will not be using them again.

1 star for your bs $100-150 warranty that you try to force onto your customers without being able…read moreto explain even a little why customers don't have any choice in it. If it walks like a scam, talks like a scam, smells like a scam...well, you're probably inside of a Firestone. In the year of our Lord 2025 when the world is collapsing around us? In this year of our Lord you have the audacity to scheme against your customers this way? Just die.

Jiffy Lube Oil Change

4.3

(388 reviews)

Came in today for an oil change. Luis assisted me with the oil change and replacing 1 of 2 filters…read morethat needed some TLC. Luis explained everything and was understanding on what I could and could not afford. Service was quick, less than an hour. Overall a good experience.

Very disappointed. I have been a customer for over 10 years. I have always trusted the advice…read moregiven. I noticed what looked like oil on my driveway. I went in and told Luis M who was the person helping me on Jan 5, 2025. Luis said it wasn't oil it was coolant and a hose was leaking and needed replaced. He recommended a radiator coolant flush. The hose replacement $30. Labor charge $102.39 Rad coolant/AFC FLD Exchg 159.99 A day later I noticed the same leak. I when in and spoke to Luis M he told me the oil pan was leaking. And that they do not work on that. Frustrated I have been dealing with the leak for two months.

Globe Tire & Automotive

(629 reviews)

Not only do these guys do great work, they are extremely helpful and kind!!…read more I had a tire losing air and unknowingly called 6 minutes before closing. The gentleman who answered (I believe his name was Allan) said I could come over and he would still help me. Awesome people!!!

If I could give more than 5 stars, I absolutely would…read more I brought my 2005 Land Rover into Globe Tire in Hermosa Beach expecting a headache--because let's be honest, nothing about working on that vehicle is simple. Not only were all four of my tires in rough shape, but I was also dealing with a serious axle issue. Most places would've either overcharged, taken forever, or flat-out turned me away. Not these guys. The team at Globe Tire handled everything flawlessly. They fixed all four tires, repaired the axle (which is no small task on a Land Rover), and went the extra mile by using balancing beads to ensure everything was riding smooth and properly balanced. They also dialed in the alignment perfectly--my car honestly drives better now than it has in years. What really stood out, though, was the customer service. Everyone there was incredibly friendly, honest, and easy to talk to. They kept me in the loop the entire time with clear communication, no surprises, and zero pressure. It's rare to find a shop that combines this level of technical skill with such genuine customer care. If you're looking for a trustworthy, knowledgeable, and all-around solid tire shop, Globe Tire is the place to go. I won't be taking my car anywhere else. Highly recommend!

Discount Tire & Service Centers

4.0

(21 reviews)

Staff was super helpful, they came out and explained everything to me and actually saved me money…read more Staff was super professional and knew their stuff, I was in and out faster than I thought.

Wonderful experience. It's clear that the management and ownership of this service center are…read morefocused on building a strong reputation within the community. The service team was accommodating, professional, and genuinely kind. I brought my car in for a tire patch, and they handled it quickly and at no cost. They understand that taking care of customers the right way builds long term trust and loyalty. It's a smart, community focused approach to doing business. I'll absolutely be referring others and will be back for any future car needs.

Ocean Tire

(509 reviews)

Ocean Tire is just wonderful. I had very little time to get a nail out of a tire and they had my…read moretire fixed in less than 5 minutes AND, didn't even charge me. Jose and his assistant I am so grateful for your kindness and efficiency.

Great quality service, no price bilking!!! My Audi A6 had a recent oil change and the oil light…read morecame on. They checked it for me, topped it off. No charge !!! Then my service light came on, I brought her back to them and they assured me I still had 4,000 miles before service was actually due. It was simply the time as I don't drive much.... Gym and Grocery grabs

Pittstop Auto Care