I've heard of drive through restaurants but not oil changes! This place was amazing- super friendly staff. RAY did an amazing job! They will take the best care of you! You do not have to feel stressed about spending unfair amount of money- very reasonably priced and it's a DRIVE THROUGH!! Highly recommend! read more

I wanted to give a big thanks to Gerardo and Caesar they are the best here at Jiffy Lube in Pasadena! Thanks to them I had a wonderful experience. they were very friendly, helpful and I felt like they really cared for my needs. My oil change went very fast ! Cesar offered a variety of packages for my oil change that would be convenient for the type of vehicle I own. I am very glad to have worked very honest. And skilled technicians. I came across them in desperate need of a oil change my oil life was at 0% I'm glad they did not disappoint if I'm ever ever in the area again I will definitely swing on by read more

I really needed service for my daughter's car today. My husband checked and said I needed to get an oil change. I called Jiffy lube in Pasadena and they said that they had just finished a job and could get my car done right away. The staff, Ray, Juan and Jorge were very friendly and informative and very professional. I strongly recommend their service to anyone that should need anything done for their vehicle. read more

Really good technicians! Friendly and helpful. Highly recommended! My favorite Jiffy Lube!

SO fast, SO friendly! David (customer service manager) will put a smile on your face. The team worked so fast. I arrived on my lunch break and sat in a long line for about 5 minutes, and thought I was gonna be stuck there all day. No joke was out there 25 minutes after handing them my keys, including oil change, tire rotation, air filter change and complementary vacuum and windshield cleaning! They even gave me a nice discount, and good advice on how to take better care of my tires. read more

Very helpful and efficient. The staff is extremely knowledgeable and polite. Highly recommend this location

Best jiffy lube location. Gerardo and his team are very helpful and can explain in laymen terms! Important for me!

Great service, super nice employees! I was in and out in about 20 minutes and they gave me a coupon on my way out.

Great & reasonabally speedy service Very knowledgeable, good advice Reasonablly price & very helpful. I was taken care by Charlie who did an excellent job! read more

This place is amazing!! I always come here for my oil change because they are friendly, fast, and take good care of there customers. I would highly recommend. read more

I've come to this location several times and always received excellent service. The workers are friendly, I've never had someone try to upsell me on something I didn't need, and the work is done quickly. Definitely recommended. read more

I don't want one team members actions to impact your whole location or brand, but you have dishonest team members working at your location. I always take my car to Jiffy Lube but now, I don't trust you. I took my car in for a simple oil change like usual. They told me that last time they used the premium oil on my car for $89.99 I told them that was not true because I have never used the premium oil and have never paid that much for an oil change. He showed me the records and the type of oil used last time. I asked him to pull up the past receipts on record and he said he couldn't. He then told me that if I switch back to the cheaper oil it will mess up my car. So now what? I'm stuck having to go with the premium oil that I know I've never used before but I'm afraid to mess up my car. When I got home, I looked it up on the computer and it's a myth. I hope you're happy you hired team members that try to hustle customers. Integrity and honesty are what bring customers back. I hope you're happy you made an extra $40 when you just lost a repeat customer. read more

I love this Jiffy Lube! I go to this one location for everything. Every time I go I find them to be very helpful. They attendants there go out of their way to help you, I went there yesterday just to get my lights fixed and they hooked me up by replacing all the lights for one price after I advised them I couldn't afford to pay for all four of the lights to be fixed at that time. This is consistent behavior for them because in the past they have gone out of their way to try and find a coupon to help me supplement the cost of my oil change. My car is old and has a lot of miles and so it needs the most expensive one to keep running. If you are looking for a place with honest helpful people to get an oil change then I would check them out! read more

Go to the other Pasadena location (on walnut 2 mins away)!! Unfortunately I had a bad experience with this Jiffy Lube on Colorado. Yesterday I came for an oil change and all seemed well, they serviced me pretty quickly. I was able to stay in my car, and the guys seemed very polite. Fast forward to today, I was driving on the freeway and heard really bad scraping. I immediately drove back to this location around 12:30 pm and saw that both service lines were closed. I saw a worker so decided to approach him and ask if they were closed (considering they should be open until 5 pm) to which he responded that they would be closed for the next 45-1 hour. I explained to him that I was here yesterday and he said he remembered and I explained to him the scraping hoping he would just quickly glance at it considering it was their mistake to correct. He then told me again that they would be closed and to go to the other location (on Walnut) or else wait an hour in the parking lot. It was so upsetting considering I had no issues with my car until coming here and they weren't even willing to take a look before sending us somewhere else and not wanting to deal with it. I couldn't wait an hour so went to the Walnut location and they helped me and explained that they screwed something under my car incorrectly and I even had bolts missing. They also explained that if it was their mistake, they shouldn't send you elsewhere to get rid of you. They serviced me and fixed all the issues for no cost and apologized for the treatment I received at this location. Bottom line, if you're in Pasadena, go to the walnut location. It's 2 mins away and they are helpful and kind and service you correctly without trying to get rid of you. read more

Gerardo was so helpful and nice. I was in and out in maybe 10-15 minutes without an appointment. He did an analysis of what was recommended but didn't try to pressure me to get anything serviced. I would definitely come back! read more

Great experience getting my oil changed yesterday with oil technician Ray. He was both helpful and expedient. Definitely recommend this location! read more

Thank u to Cesar and the other kid i think his name his Luis? Went in there thinking i needed transmission fluid. They assisted me and answered all my questions i was in and out within 10 minutes! read more

I stopped by for an oil change and to replace a windshield wiper. I received fast service and am very satisfied with my experience.

Thank you Roberto for the wonderful service. Quick & efficient. Always enjoy the professionalism of your staff.

Went for an oil change. Straight forward service. Gerardo showed me what was done and suggested an air filter change as well, which I agreed to. Overall, I'm very satisfied with the service. read more

these guys go above and beyond couldn't have asked for better service. forgot to ask for the guys name but everyone here is pretty amazing

I came here for oil change and everyone treated me nice. They were all welcoming and have good deals. They ask for my email and now I get coupons. What I like about this place is that they don't take long. TheY do everything nice and fast. Also they even tell what the car will need in the future or if there is something wrong with it too. I would recommend this place to everyone. It's a great place. read more

Great service! Informed me of things I needed to take care of but never pushed to buy. Would come back again

The service was impeccable and amazing customer service. I was there for less than 15 minutes. I highly recommend coming here!

Cesar and his team at this Jiffy Lube are AMAZING!!! I came in on a busy Friday afternoon on my lunch break and they got me in and outta there so quick without skipping a step! Total professionalism and seamless efficiency, thanks guys!! read more

I have never been to Jiffy Lube before today. Eric handled the entire transaction. He was professional, knowledgeable and friendly. He promised my car would only take 1/2 and he delivered on time. The mechanic was very friendly and did a great job! Thank you Eric and Jiffy Lube! read more

Stopped by one minute before closing for a top off and Gerardo was kind enough to take another 8 min of his day to help me out. Turns out I was down 2 quarts! They filled it up and I was ready to go. Can't thank them enough for their help, as who knows what would've happened if I kept driving on it. read more

Speedy service without loss in quality. Went by late afternoon for a routine oil change. Both Garardo and Luis made sure all of my lights were operable and advised of a poor battery I purchased just a year ago. Keep it up guys! I'm a guaranteed return. read more

My first time here today and definitely will go back again, very professional people, great service, they explain everything thoroughly, highly recommend this place read more

It was a pretty good service and the employees were extremely nice. They make sure you get an excellence service. I surely recommend this place. If it's going to be your first time, no doubt you'll love it! read more

I drive out of my way to come to this Jiffy Lube because I receive such excellent customer service each and every time. Really grateful for these guys. read more

Had a great experience at this location over the location on walnut in Pasadena AND they actually cleaned my cars inside and windows nicely

Sooooooooo much better than every other oil change place and I'll tell you why. They have a reputation for service and I know when I'm there they will do exactly what I ask and they will do it right. You don't have that assurance with other places that undercut prices. Also it's so clean there. They have a nice air-conditioned waiting area with coffee and a restroom if you need it. Considering the scorching weather these days it's a nice treat. Lastly I have to give a shout-out to the gentleman who helped me. I wish I caught his name but he was young and had a buzzed haircut. Not only was he nice but he went the extra mile to service my car with vacuuming and wiped down my window. Nobody in this industry would do that. And even those small shops would nickel and dime you for everything. This guy was so sweet and nice. I will definitely be going back. read more

Great place to come to and Gerardo is perfect. I feel like I can come here and be treated like any customer not just because I am a women and people try to rip you off... great place for students to come to that attend pcc and get your car serviced read more

I normally take my car to my dealership for oil changes but decided to try this location since I was in the neighborhood. I had arranged for a friend to pick me up because I assumed I would need to leave my car for a bit. But this place is incredibly efficient. I was so impressed by the speed and the courtesy...and their patience when I didn't understand why I wouldn't need to leave. :-) Thanks to the entire team for such great service. read more

Stopped by during lunch for an oil change. Very nice location and good service, very quick! (Under 20 min) Carlos was very helpful and professional, even showed me my filters and offered to replace at a discount (without being pushy). My coupon worked. Overall a great spot, I recommend and will be back. 5/5 read more

Aside from the fact these gentleman were EXTREMELY handsome, I mean helpful, the oil change was super quick and I didn't even need to leave my car. Thanks guys ! read more

ABSOLUTE NIGHTMARE. Please do not come here everyone who works here has no clue what they're doing. Please save your self the time and money and go somewhere else. Gerardo and his minions are a bunch of lousy jiffy lube employees who have no idea what they're doing. Not only did these people put the wrong type of oil in my car which in turn caused one problems after the other, they ripped and damaged several tubes and left scratches on my car. Easily the worst experience I've had with a simple oil change, I should have just done it my self. I hope this review reaches jiffy lubes corporate offices to replace these so called jiffy lube technicians down there. read more

Took my car for an oil change and tire rotation. They also told me I needed to change some filters but were very respectful when I said I didn't want to change them right now. The service was quick and at a very good price! read more

Cesar and his team were efficient and fast. They didn't push me into services I didn't need, and were even able to find me a small discount on the service I did need. Would definitely recommend this Jiffy Lube, I will be back. Thank you! read more