Angle was excellent Helping me get my car's oil changed he kept me informed of the whole process. He was very very polite

I love this Jiffy Lube. Eric handles my car efficiently, and most importantly, honestly. In the past, I got so tired of being overcharged at the dealership, being pushed into unnecessary fees. This Jiffy Lube is quick, honest, and really good at their work. They take the anxiety out of going in for oil change and service. I drive a lot, and my vehicle being safe and reliable is super important. I recommend this business for 1. Honesty & reliable work, 2. Reasonable & fair pricing, and 3. Relaxed friendly atmosphere read more

Jiffy Lube Oil Change - Auto Repair Near Me - Pasadena, California

Highly satisfied! Everyone was very kind & respectful! Went in for an oil change, took me in quickly & even checked why my check engine light was on! Thank you JG you are amazing! read more

I went in for an oil change & was serviced by Chris , very friendly & professional. I was out in 30 min tops. Definitely will be back again

Went in for an overdue oil change and was greeted immediately. One of the employees, Chris was super helpful. Service was FAST, professional and friendly. 10/10 read more

This location is the best by far. The team is always so nice and helpful in explaining what fluids you should choose and why, which for me is awesome that I don't have to call my fiancé or dad to have them explain it to me. They never rush to perform the services on your car, even when they are pretty busy, and I can appreciate that (nobody wants half a service performed under any circumstance). Super awesome and will always come back to this place! read more

Great service and wonderful guys with a nice attitude!!! I would rate it a "10" because they were super helpful and serviced our vehicle quickly. Totally recommend it to anyone who needs quick oil a change and tire rotation. The best!!! read more

The guys here could not have been nicer. They worked quickly and were friendly and honest. Was a really easy, pleasant experience to get my oil changed here. read more

I've been to this location a few times because I work really close by. I tend to go on my lunch break too and I'm always so impressed by not only the professional but the quick service and thoroughness. All the guys were super friendly and respectful! Richard closed out my ticket and he was so incredibly kind and he paid attention to detail. Thank you for your wonderful service! Highly recommend this location and team!!! read more

Jerry helped me out this morning when my rental car warning light went on saying tire pressure is low. He was great at explaining which tire had the low pressure and even looked through my rental car settings to see if the car had a tire pressure readings. The car didn't but while he was checking and explaining sometimes it takes a couple of minutes for the car to recalibrate, the warning light went off. Jerry and Jiffy Lube gave me peace of mind and saved me tons of time from going back to the rental car agency and getting a new car. Also, the staff explained to me that Jiffy Lube checks tires for free. That's great service and also awesome safety for drivers out there. Thanks Jiffy Lube! read more

Jose G Gerardo Matthew Jesus all did an amazing job. So fast and courteous. Great job guys. I'll be back again.

This is definitely the place to go if you need an oil change in a jiffy. I called 30 mins prior to driving in and they kept theyre word and said i will be out in 15mins or less. I believe the service they provide will keep my vehicle healthy and i will return for future services. The staff was very kind and friendly , Richard B was awesome as well. Thank you. read more

It looks like I will get in and out of my lunch break. They were super nice too. Love it. (So much better than the local Pep Boys who needed an hour and a half even with an appointment and we very dismissive.) read more

Just moved up to Pasadena recently and needed to get my oil changed. With lots of options in the area I just by chance chose this location, but I'm glad I did! The service I had from Richard and the team at Jiffy Lube was quick, fantastic, and everything I'd want when I need an oil change. If your car needs some TLC definitely stop by 1420 E Walnut! read more

Terrific experience. Knew I only needed an oil change based on manufacturers recommendations. Was in and out in about 15 minutes. Used my coupon for a premium oil change. Staff was very pleasant. read more

They made is easy to get my oil changed: I arrived and immediately pulled into a stall, Indy500 pit stop style, and they got right on it. Ten minutes later I was back on the road. BRAVO! read more

Excellent fast friendly service ... Chris Even had time to say a quick HI to my kids. That really made the greatest service, Of course aside from the oil change service . I recommend 100% above and beyond service, there was another gentleman with black shirt but didn't get his name as my baby started wanting to get out of car seat. Being a mom my kids are important and the acknowledgment towards them was well taken frome me. Thank you chris read more

They were efficient, quick and professional. I got my oil changed in 15 mins. Jose, the store manager, was able to tighten my belt bolts to stop squeaking sound. It was my first time there and I highly recommend this place. I also used Yelp $12 coupon simply by checking in! read more

Pretty disappointed in my experience here after having several wonderful experiences in a row here. Sadly, I won't be coming back to this location. They speak to women in a very condescending manner, which kind of threw me and I should have said something, but I didn't. Then, when I was given the price point, it was way higher than it's ever been before and I realized that I had a coupon but before I even had a chance to mention it or use it, the guy had already run the transaction to get me out of there as quick as possible... that's what it felt like at least. Plus normally they ask me what kind of oil I would like, and not just make an assumption, but they didn't like they usually do. normally I would just let something like that go, but I was so bugged because I've had good experiences there before that I called to say something to which I then got belittled even more, and was given a half assed apology "It's your fault for not saying some thing in the moment" true, but calling, and saying something, so it doesn't happen to future patrons or to me again, is a legit. I will not be going back here ever. read more

Special thank you to the JL team for helping my mom, me and my sister with all of our oil change needs. Excellent customer service from Chris and the crew. Keep up the great work guys read more

OPEN and FRIENDLY during quarantine! Can't emphasize how nice the crew were when I called to check if they were open and also when I showed up for an oil change and tire rotation. Angel was extremely helpful and seemed to genuinely want to help me out, despite having to work amidst this whole pandemic. Unfortunately, this location was unable to perform a tire rotation for my Honda CRV due to mismatched cranks? but Matthew helped direct me towards a different location that might be able to help. Check their website for coupons that the location is offering for certain services like routine oil change (https://www.jiffylube.com/coupons). read more

I have had quick service great PR, from David! Plus staff! I do recommend chk all coupons before you go in. They accept them but do not give offers if you don't know about them. I appreciate that they are not pushy about selling you more. Fair & balanced! Check them out for yourself, and be ready to post a good review! read more

Angel performed excellent service at this location!! He went above and beyond! I would recommend service by him and others at this location! Thank you!! read more

Crushed it. Legit the fastest oil change I've ever gotten. Richard helped me out, suggested just what I needed - little pricey but stellar service. read more

Great experience from start to finish. Professional service - which goes a long way in this industry. Thank you Richard and team for maintaining awesome core competencies. read more

The workers are very friendly here and I've never had to wait long. I haven't had any issues so I'm pleased with the service. Usually there is a $15 off coupon that they will apply to reduce your cost. They seem like honest people as well. read more

Prompt and professional crew. They were happened in the time frame I needed and I was on my way quickly. Thank you, gentlemen. The price was also reasonable for the work done. read more

The guys there were so professional and thorough. Great experience so will return. Thanks Jose.

This was honestly the fastest oil change I've ever had. And I was there on a Saturday. The staff was super nice and informative, especially the man at the front desk. Didn't catch his name but he's bald and super sweet. The location is also conveniently located next door to a weed dispensary so there's a good way to kill your time! read more

Expensive but convenient. The people were nice and I got to enjoy a nice cup of coffee while they quickly finished. If it weren't for the price it would be 5 stars. read more

You don't expect a lot when you go to a jiffy lube. I went to this one on walnut in Pasadena because it was the only one out of 4 called in the San Gabriel valley who were equipped to recharge an a/c. The techs Angel and Rahad were amazing they quoted me 45 minutes it didn't feel that long and they kept coming in to check on me and update me on how much longer it would be. The guy at the front desk was really friendly and chatty all while cleaning the lobby area. I wasn't sure if my service was eligible for a coupon but Richard was very accommodating and I didn't have any problem using my coupon. They even checked my tire pressure. I've never been to such a good jiffy lube. They went above and beyond for me. I'd give them 10 stars if I could A+++ read more

Honestly not my best jiffy lube experience but I don't want to seem mean or rude but I understand also because of covid it's also tough

The whole point you go to one of these is for fast service. Not for the prices or the expertise. Thus, with about 20 minutes in between important meetings, I called them to see if they were free to take me. I called 3 times and the phone rang, and rang, and rang. Nobody answered. I rolled the dice and went there and was happy to see they were free to take me immediately. I asked how long it would take since I was in a rush, and they said 10 minutes. Perfect! so I went and waited. 10 minutes passed. 20 minutes passed. 25 minutes passed and I can see nobody was working on my car. Finally I went outside and asked someone what the issue was. They told me they were out of air filters and had to drive over to O'reily auto parts to buy it and come back! Can you believe that?? You are an oil change place. You need oil and filters in stock always!! Worst part is nobody told me or asked me if it was ok since it would take so long. At that point I had no choice since they were in the middle of the job already. I waited more and after 45 minutes my car was finally done. I missed my meeting. Thanks for nothing Jiffy Lube. read more

Service was great. They go over the options and make sure you know what is going on. No pressure. It was so fast I think it only took 10 minutes. read more

Went during lunch and as usual, great service and fast! They were informative and but you don't feel pressured. And of course it makes it so convenient to have all the past information already in their system. My technician was Jesus - thank you! read more

David, Dennis, and Jose changed my oil and rotated my tires this afternoon and I can honestly say this was the best experience I have had at a Jiffy Lube! David was very kind and talked me through everything they would be doing. He even reminded me to get my tires rotated, which I had been putting off for a while. He was even kind and courteous when I was not being the best customer and talking on my phone while checking out. These guys were great and I hope to see them again when I return for my next oil change! read more

Had to get a last minute oil change. I called them within an hour of closing and they told me to come on by. They did a super speedy job. Friendly guys. Nice little waiting area with a tv. read more

I love this jiffy lube. The workers are great and always greet me. The service is amazing and they always have deals. Oil change takes no time at all :) read more

Jose helped us out and was so sweet and patient. His whole team was awesome too. In and out on a Sunday in 20 minutes. Gave us a great deal and told us what service we need next with no pressure to do the service today. I would recommend this place to everyone. read more

I went into Iffy Lube Gio did an outstanding job assisting me he displayed excellent customer service!! We need more GIO in the world!!