I was greeted by friendly staff and Jason specifically was very kind and helpful during the process. I always feel great about coming and getting my oil change done here because they are always very honest and polite ! Thank you for the great and fast service. read more

Jason and Jesus took care of us towards closing and wow great customer service!! They not only did the service speedy but were exceptionally friendly. Would come again! read more

Really helpful and fast. Jason informed me of everything and made sure my oil was checked and the options of oil change versus top off.

This is the best JL . They are always so nice and welcoming. Jason is a sweetheart - he even washed my dirty windows

Went in for an oil change, the guys took care of me fast great service I'll be back soon thanks again

The Jiffy Lube Redlands is clean, organized and customer friendly. They take great care with my older BMWs and go above and beyond to address any needs. Ahmad Johnson and his staff are efficient and knowledgeable. I highly recommend them! read more

The last time I had service of this quality was prior to 2020. All of the technicians were courteous and helpful from start to finish. AND they are very knowledgeable. Thank you to Ahmad, Jason and Jouse. I will be back for all of my maintenance needs. read more

Great service today from Jason. Everyone is friendly, helpful, and make sure to get your car fixed right back up. They even stayed a little bit past closing to help me out. Check them out. You get a free two quarts refill if your car oil decreases from any Jiffy Lube location!! read more

Great service. Oil change was done quick & they even vacuumed my car. Did not feel pressured to have done anything I did not want. Definitely recommend. read more

Got my oil change A shout out to all the guys at this Jiffy lube especially Jason who made me smile after having a long bad day! from the moment I pulled up I was greeted and asked what services I needed. I highly recommend this Jiffy Lube. read more

Amazing work with my BMW thank you Jason !! And the team ! Fast work took my Car in and less then a hr they were done !

I took my car in for a slightly overdue oil change. The staff was nice, attentive and communicated well with me. They ran by a few items (add-ons) the system recommends and I passed on most but 1 service I felt would benefit the performance of my car without feeling pressured to spend more money. I didn't check the clock, but I think I was in and done within about 20 minutes! I'll definitely be back. read more

How on earth does this place make money? Today was the fourth time I have been to this location because its on my route to work. Every single time I go, they have one or two cars in the bay and it takes at least 60 to 90 minutes to get my oil change. The last time I came it took almost two hours because they said they were training someone - it was boiling hot and I was stuck in the car with no AC (they wouldn't let me turn my car on) without any warning that they were "training". I've seen people literally tell them they are backing out to go elsewhere because of the wait. There are usually four guys milling around with zero urgency or any explanation of what's going on. Today there was one truck ahead of me at 1:30 pm on a Wednesday. I was told that they couldn't give me a top off (my oil light was on) and that it would be at least thirty minutes before they could even look at my car because they had "all this" ahead of me. There was one other vehicle, haha. It might be worth it if the service was good, but there is always some reason they can't fill up my windshield wiper fluid (machine broken) and always charge my card without applying my coupons - no receipt is ever given so I don't realize this has happened until I check my credit card balance. Taking my business elsewhere. Updated - No I absolutely will not spend more time dealing with Jiffylube by emailing them my contact info. I drove a couple blocks to Valvoline where they had six cars to service and still got my car in and out and fully serviced in 15 minutes. Cheaper and much friendlier service than Jiffylube too. read more

Service Was Convenient and Fast. 1 Tech comes off a bit Cranky, but it's kinda endearing as he was professional and matter of fact (Dad Type lol) the other tech was very outgoing and more personable, however I Would still feel comfortable working with either tech. Overall very happy with this service. read more

I love coming to this Jiffy Lube! They're quick, efficient, and have amazing customer service. Jason stood out. His vibrant personality, after a rough day was exactly what my soul needed. Keep shining your light! Truly a blessing!! read more

I came in this morning for a quick oil change and was greeted with the best customer service by the morning crew! Jason just lit my day up Jiffy lube treat him right!! I'll be back! read more

I only go to this location as it is near my home but I continue to come back because they are thorough, helpful, and fast! Prices are reasonable. No need for an appt. It's first come, first serve during their working hours. Highly recommend this location! read more

The guys greeted me, washed my windows, told me what I needed without over selling. They changed my oil, topped off my antifreeze, and upsold me some engine additive. I was in and out very quickly. They did a cute little "hand em the keys" thing at the end. I will definitely be back in a few thousand miles. read more

Amazing service. The guys were all nice and helpful. They informed me on what was really necessary and not just what they wanted to sale me on. Would recommend to everyone read more

Jason was amazing. Literally in and out of here in 10 minutes thank you so much Jason had me laughing the whole entire time I will be back

Jason here at Jiffy Lube really went the extra mile to give outstanding and thoughtful service while this mama had her hands full with a baby and toddler in tow! read more

Jason provides prompt and thorough service! I've been coming to this location for two years now and have always been satisfied with their service. All around great! read more

Thank you for the EXCELLENT Customer Service, my first visit here. I had made a few stops to other places (which they didn't have the oil for my car) first thing I asked plz tell me you have my car oil. Being told yes we have it was such a relief and I must say the whole staff is GREAT!! Ahmad MJ thank you Sr. You greatly up did yourself as I'm sure you are with everyone whom goes in. Highly recommend stopping by at this location. You won't be disappointed. read more

Jason and Gregor and everyone was so nice and helpful and let me know what services I needed and which ones I could wait on. I am very thankful for them!!! Great service! read more

They were busy today were really up-front about the wait and so nice and accommodating! Really great service especially from Jason. I'll definitely be back. read more

Super quick. Efficient. Very nice. Made my oil change experience a breeze. I will drive 20 miles every time just to get it done here. Some other locations take hours. The Redlands location has always gotten me in and out in less than 20 minutes! read more

Jason provided me with excellent customer service. I was too warly for my oil change and just based on his honesty and willingness to assist me I will most certainly be back in about 2k miles. See ya Jason! read more

Everyone up there was an absolute joy! While servicing us they made sure we were comfortable and engaged. Jason, Freddie, and Alex were all extremely helpful and informative.Everyone absolutely knows how to do their job efficiently while creating a safe environment. 10/10 recommend ! read more

The service here was great. Ahmad and Jason took care of my vehicle and kept it simple for me. Appreciate the hospitality and great service fellas. read more

Jason was excellent i got an out change done tires rotated and cabin filters change eveyone that works here is great. Very polite and fun.

Everyone working here was great - polite and friendly. Unfortunately my oil pressure light came on just 10 days after my oil change on 1/4/25. Got it checked out at valvoline because I was hesitant to bring it back to jiffy and they found that jiffy lube didn't put enough oil in after draining it. I called the store location to ask for a refund for the missing oil and they told me they could only do it if I brought the car back in for them to check. Asked for a corporate number and they said they don't have it. I brought a different car to them a few years ago and they put the drain plug in wrong causing it to leak oil. These are my only experiences with this company. Disappointing, seems like a training issue. read more

Jason at jiffy lube Redlands California was so nice and helpful. I had my oil changed a few months ago and he got me in and out quickly. I went back a few days ago because the air in my tire was low. He put the air in my tire right when I pulled in and checked all my tires. I was in and out in a few minutes. Excellent customer service and very friendly. I would definitely take my car back there. Thank you Jason! read more

Jason and the team were great! Extremely helpful and made the process as easy as possible. Great service!

I wish I could give the gentlemen who helped me credit but I forgot his name. They were fast and friendly. What I appreciate the most was the transparent prices and procedure. None of that sleazy "upsale" tactics we're all familiar with when dealing with people in the automotive industry. read more

Quick friendly and great service per usual! Thank you Jason, Michael and Josue!! 5 stars all around!! Thanks for the laughs Jason lol! Highly recommend this Jiffy Lube! Be back for the next oil change! read more

Appreciate the expertise and customer service at this Redlands location. They are awesome. Shout out to Jason who has a great sense of humor. read more

Would like to thank Ahmad, Alek and Christopher for a great job checking tire pressure and fluid check for free.

My cousin had an oil change here 3 weeks ago and they messed up causing her to need a new engine!!! They are not taking responsibility and she has had to pay over 8k to repair damage they caused!!! Do not come here! read more

Amazing service, everyone is so fast and friendly and is so helpful with any questions! Jason was the best he helped us out so much and can't wait to come back ! read more

Jason is awesome! Highly recommended. I'll definitely be back to get my oil change here