Thanks Adrian and Team for great service on vehicle and for overall great customer service! read more

Jiffy Lube Oil Change - Getting her back to 100% - Auto Repair Near Me - Riverside, California

Overpriced. Unless this oil lasts me a year. Go somewhere else. 140 dollars for an oil change folks. If I knew the price I would've gone anywhere but here. read more

Have to start by saying thank you to Jaynee , she was very helpful and greeted me with a warm welcome as I pulled in. The staff there was amazing made me feel at home while I waited in the lobby , even had a interesting conversation with a stranger lol but in all honest I have to say that I was highly satisfied and will be coming back as soon as my jeep hits 89,896 , thanks again Jaynee read more

New to this area, I needed my oild change to my son's car.we took it in for service and everyone there was extremely helpful, answered all of our questions and showed my son some things the car needed for future service. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Riverside, California

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I was charged $100 dollars, and they could not change the oil filter on my car. They suggested I take it back where I had the oil changed last time and have the filter replaced there. Now, I need to pay somebody else to get the job done. What a waste!! read more

Muy mal servicio por un cambio de aceite ami carro 140 dólares están muy all mi carro es un honda 2014 muy básico

I would leave negative stars if I could. I took my 4runner here a few weeks ago for an oil change, it's been to this location a few times over the years. The young kids that worked there seemed completely distracted and more concerned with each other than their work. After nearly 2 hours wait time I leave. 2 days later on my way out of town for the weekend my engine starts knocking. We pull over, and my oil tank is BONE DRY. My car has never had an issues with oil leaks and I find it very hard to believe that 5.5 quarts of oil managed to mysteriously leak from my car in 2 days time without any evidence of it doing so..:no spot on our driveway, no oil mess in my motor, NOTHING. In calling jiffy lube we were basically told our only option is to pay $2k+ to have someone tear apart our motor and diagnose the problem, at which point a manager from jiffy lube would review that diagnosis to determine if they will help us (I'm sorry but I have NO faith in any jiffy lube employee at this point to trust them with anything to do with my vehicle.) We were also told that this facility has NO RECORD of the exact amount of oil that is put into each vehicle to prove the amount in my car when I left (I'm sure the EPA Will love that.) AND we were told their way of "pressure testing" the vehicle after the oil change is to put the cap on and see it the pressure light turns on. What?! That makes no sense. So basically they have no tangible data to verify oil actually went into my car that day, we're expected to take their word for it. A complaint has been filed with the beauro Of automotive repair and the environmental protection agency since jiffy lube refuses to take responsibility or help us with this mess. Beware before taking your car here. A $40 oil change has now left me with no daily driver and a $6k repair read more

Wow, how things can change! Went by for an oil change, waited around 20 minutes for someone to acknowledge me and atleast let me know if was going to be possible ( I understand there may be staffing shortage/ or long wait times) and nothing happened. While waiting I saw people coming in and out of the building with no masks on, despite the signs everywhere stating that they are required. Eventually, I decided to leave as I was never helped and I didn't feel comfortable being in enclosed spaces where the masks weren't enforced. Bad day, maybe? read more

Outrageous pricing with oil not fit to put in a lawn mower. Sadly now a days options are limited

On our way to the snow we noticed that our car was making a weird noise, and we decided to stop by this location and let me tell you one of the best customer service experiences I have had. Shane greeted us right away and was really helpful. Jaynee the service manager was able to give us a good deal. Nick helped service our car and was very quick. Overall a 10/10 experience the staff here is really nice and quick. read more

As soon as I drove up I was greeted by the friendly team. There was a minimal wait time but I went late in the day, after work. Adrian was so nice and explained everything to me and again after the oil change was done. I was very happy with the customer service and the whole team. Thank you guys! read more

100% satisfied with our service today. Very accommodating and quick. Highly recommend.

I had an overall great experience today at Jiffy Lube La Sierra. I needed to get an oil changed after work before heading home, and saw a banner flying outside this place for a $21.99 oil change. When pulling up I was greeted by the friendly staff and he asked me what I needed. I told him just an oil change, and he wasn't pushy or trying to up sell me any other services. The whole process took about 25 minutes. They changed the oil and checked/filled all my fluid levels, as well as wiped down all my windows. The manager or head bay person saw that my floor mats were dirty and even vacuumed my entire car out. He was super friendly and I would definitely recommend this place to anyone out there looking for a great oil change place. I usually do most my own car maintenance, but many of these places offer such great prices, it's hard to justify me doing it now. Thanks Jiffy Lube, will definitely come again. read more

I come to this business for oil change and yesterday also got my windshield replaced. Christian ( reviewed what needs to be done and quoted me how much it will cost , any promotions etc) and Mark( who did the hands on work) were very professional and friendly. Happy with the service provided. Keep it up with the quality service and integrity. Blessings read more

I think Jiffy Lube is over charge for their worst service. They charge me 120 for my Toyota synthetic oil change minus 20 dollar coupon, while Toyota dealer charge me around 70 only. In addition, they broke my oil filter cover and use disgusting oil. Will never come back here again. read more

Came to this location on a last minute decision. I was taken care of right away. Anthony was awesome! Informed me about of what was going on with my vehicle and didnt pressure me about getting anything extra. Great customer service. I will definitely be back! Thanks Anthony! read more

I came in for an oil change great service great workers, good timing especially on a busy day. Totally recommend coming here for your needs

I went in on March 2, 2019, and was assisted by Anthony who exuded pristine customer service and professionalism. I like the fact that he did not try to pull any fast ones on me because I am a female. He even gave me a good deal on my air filter, in which I was remiss in changing. Unlike the Jiffy Lube in Perris, wherein these guys tried to get me to pay for unnecessary stuff. I personally like the special care they offer with the window cleaning, etc. Although I live in Temecula, I find myself going to the Jiffy Lube in Riverside. Guys, please keep up the extraordinary customer service, honesty, and integrity, especially you Anthony! read more

I had put off getting an oil change and needed one at 6:30pm. My usual spot was closed by then so I came by jiffy lube in riverside. No line, service guys were nice enough. However, the cost was $104 (with a coupon) for an oil change for my 4runner! I usually pay around $68 and if I wasn't tight on time, I would have left. Next time, I wont procrastinate and be forced to pay 70% more. I wont be back. read more

Jiffy Lube Oil Change - This was my receipt before my coupon - Auto Repair Near Me - Riverside, California

I gave up and left. I waited 30 minutes and they still hadn't even Started my oil change! And they said they could only use synthetic oil for my vehicle (every other oil change I had had used regular) Honestly, they seem very shady. Will never go here again and do not recommend this place to anyone. Go to Valvoline instead.. read more

Took my car here some months ago for an oil change. About a month ago I realized that I had a small oil leak spotting in my drive way. But I ignored it thinking it had been there from before we owned the home. Weeks later realized it was spotting more. So finally I decided to get under my truck and check it out. Thought my seal was bad or something, but decided to do the oil change myself. And to my surprise, my oil filter and drain plug were lose and oil leaking from both. Just drops but leaking none the less. Now my drive way looks like crap and my oil was low. Not going here again. They were nice though. That's why they get more than 1 Star. But I won't be back. The big stain on the picture was me I pulled the drain plug out and didn't have the used oil bin in the right place, all the little ones were from the not tightened plug and filter. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Riverside, California

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Never take your car here my dad took our car 2 years so they could change oil and all the things the car needed and they charge us 97 dollars because they said they were going to change the oil,filters,etc.Our car some days ago was having trouble and we took it to the mechanic and they told us it needed a new filter and all those things because we have never change it since we got the car that it was 2019 and all we have been doing is changing oil so all jiffy lube has done is that they change the oil but never filters and all those.So they charge us 95 for just changing oil when just changing oil costs 45 dollars with them.I don't recommend you taking your car there.I hope they don't keep doing the same thing with more people because that is not good. read more

My car went in for oil change they charged me 80$ my first time and left my cap lightly unscrewed my oil spilled out from my tank on the freeway and I nearly blew my engine. What they did was criminal. read more

Was out with family on our way to dinner discussing the fact that the car really needed an oil change, and that we'd have to get it done first thing in the morning before we started a long trip. We saw this Jiffy Lube open next to a restaurant so we changed our dinner plans. I dropped off my family, told them to order for me and pulled into Jiffy Lube. What happened next just blew me away. I was spoken to so rudely,so belligerently, and with such disdain I couldn't believe my ears. I tried, I really tried to overlook it for as I mentioned I badly needed an oil change. She continued her poor customer service to the point I simply couldn't do business with anyone that would treat a customer this way. I left. Addendum: I spoke with the Manager today, Adrian. He well extremely apologetic and assured me he spoke with his employee first thing today. I moved the 1 star to a 3 based on that conversation and look forward to returning and hoping the can earn the 4/5 star all businesses look for. ST read more

Came to get an oil change today and was welcomed by a friendly professional attendant at the front desk named "Jayne" she explained all that my car needed and went a love and beyond to help me with all my concerns! This was a pleasant experience! Highly recommend this location great customer service ! read more

Came in on a Sunday; was in n out within 20 minutes. The employees were kind and courteous. Will come back again.

Almost killed my moms jeep they can't even put on an oil filter correctly it's better to learn from YouTube than pay for their service.

They where very friendly helpfull explained what the car needed helped me change a my lights that for me impossible to change

Service was fast less than 30 mins used my yelp coupon. Adrian was very helpful and let me know everything they did on my car when it was finished that was the first ever. Clean and friendly environment read more

Slowest Jiffy Lube ever. I've been going to this location since we moved to Riverside and it's gotten progressively worse. We dropped off my car before noon went a few miles away to take our dogs to the vet, were there for 45min, came back and my car wasn't even pulled into a bay. We went and ate Canes for lunch, came back and now we've been in the parking lot for over 20 min and my hood is still up. Luckily by our vets office we noticed an oil change place. I'd rather drive the additional miles than ever give these people my time or money again. They should be embarrassed. The Jiffy Lube in San Marcos is top 6 in the country and it shows. This place must be bottom 6. Hour and a half and counting.... read more

I came in here 10 minutes before closing. I was greeted by Declan and Jaynee the service technician and manger They were kind professional and helpful. They got me in and out the door in under 30 minutes. I will be making this Jiffy Lube my home to do my services and maintenance. This place had a cool vibe yet professional. Check this place out if you want if you want things done right at a timely manner. read more

Took them 2 hours for a simple oil change. AC was not turned on while it was 104 degrees outside.

Service is great here, I've been bring my work vehicle as well as my weekend vehicle for the past 2 years. Customer service is great, employees are friendly as well as manager are very helpful. read more

Took my wifes car for an oil change her, and was greeted with a smile. Fast service , and not to shabby of pricing either. Give them a try Riverside!! read more

Changed the oil in my sons 2007 Civic Hybrid. I always take his car to the Honda dealership to change his oil. Dealer recommends Synthetic oil at which I pay roughly $50.00 for. Jiffy Lube wanted Roughly $75 for Synthetic. So i asked them to just to conventional oil. They made me sign a waiver form to let me know by using conventional oil, this will damage my engine. This is absurd! Instead of using this scare tactic, they should just inform the customer the benefits of using synthetics and not tell them their engine will blow up if I don't use it. read more

Started coming to this location in Riverside on LA SIERRA AVE a couple of years ago for our 2 vehicles for oil changes, battery replacement and other services. The current star rating in my opinion DOES NOT match the overall service and convenience provided to us in comparison with other Jiffy Lube AND other similar businesses we have been to. THANK YOU for working with me, answering ALL of my questions and providing me with safety feedback on the vehicles (ie: had a significant problem with a tire). We will return to this location and I RECOMMEND this place!!! That's my experience most recently on April 16, 2021. read more

Went there to get an oil change for my fiance. They kept thier word and honored her discount from the previous oil change and they also applied another discount. Overall, I had a good experience and the manager even took the time to explain some things regarding the engine. I forgot his name but he has thick, black hair which he wears in a ponytail. Adrienne, perhaps? Idk but I do know that my experience was a good one! Thanks guys!! read more

I am very disappointed with this jiffy lube I get all of my vehicles taken care of by jiffy lube. Usually they are great I get here at 559 pm when online it clearly stats they close at 7pm and they tell me they are closed and cannot help me get serviced because they're computers are already shut down. It's 5:59 that is not 6pm why is it that I can not be serviced when you are still supposed to be open, along with it saying they are open until 7pm online. Great customer service thanks jiffy. It is hard for me to get the time to get oil changes being I work 6 days a week and 12 hour days so, It would be nice if people can go out of there way to help you when you need it. But not this store. Just a FYI don't come at 5:59 they are closed. read more

DO NOT COME HERE! I usually go to a different place but since I was in a rush I decided to stop here! I asked for a routine oil change and my light came on a week later. I took my car into my regular place and they found that they didn't even change my oil. Basically paid for them to turn off my light. read more

Happy Customer I have been coming to the Jiffy Lube off La Sierra for the last 5 years because of the professional and quick service they provide. There is one exceptional Girl named Jaynee who is there who is always smiling and so friendly and knowledgeable big shot out to her and for her always taking great care of me and my family. read more