The employees were very nice and helpful. I got my oil changed pretty fast and the price wasn't bad after I used my coupon. read more

Jiffy Lube - It's that time again. - Auto Repair Near Me - Sacramento, California

Efficient, friendly, and professional. They've perfected the art of painless auto servicing. Very impressed! Be sure to Google them first to see what coupons are valid. I saved enough to go out for dinner! read more

In and out in a flash! Running errands and noticed my service light popped on. It was a Sunday and assumed my chances of having the car serviced same day was beyond slim, but I called anyway. To my surprise, Jiffy Lube said there's currently no waiting, come on down. My husband and I hopped in the car and were greeted by the friendly staff. I believe we met Jair first, then Lariah. Edgar and Hamado worked on the car. It seems like maybe 10-15 minutes later we were set to go! Good, quick, friendly service. The place that used to service our cars is now closed and Jiffy Lube will be our new "home." Thanks, team! read more

I had to replace my oil-pan for $1,500 DOLLARS due to it being stripped, likely from over-torque by this location. I was working on a claim with someone in their corporate office and they simply are not calling me back. I will keep you posted. Beware!!! read more

I did an online estimate from their website last night which stated they could do brake fluid replacement. I have the email with the estimate and their location. I get there for an oil change and brake fluid replacement only to be told this location doesn't do brake fluid replacements. I normally go to the dealership for my oil changes but since I'm taking care of my mom who has cancer, I needed somewhere close to do these services. Since I was already there, I had them do the oil change but they've wasted my time and I have to make time to go all the way out to the dealership for the brake fluid replacement. Not happy with the website lying about the offered services. Based on them wasting my time while I'm caring for my mother who is literally dying, I would never use this place or recommend them again. I was so upset that I have to be away from my mother a second time now and online trying to find some place to do the brake fluid that I forgot to mention to the cashier about the $33 off coupon even though I mentioned it to the person checking me in. So not only did they waste my time, I overpaid. They didn't even apologize for the website and estimate for their location being incorrect. read more

Quick, fast and easy. I needed an oil change and just drove over. They have 3 stalls here ready to go. You can choose to sit inside the vehicle and be guided on instructions (open trunk, turn engine on, etc) or can wait inside. I chose to wait in my vehicle. They tested my blinker lights and did all the inspection screenings and looked at my air filter. Gave me the option to change it and pricing if I wanted. I only changed cabin filter at this time. Did my oil change and I paid inside and that was pretty much it! Oil change prices are pretty standard here as other places. read more

Great fast service and straightforward a d help employees. Helped me and others in a organized way.

Props to great customer service Aaron and Andrew. Clear communication and quick service on my work truck. Thanks for the great vaccum of interior as many shops don't seem to do that. I'll be bringing in more trucks and cars for service. Keep up the good work. read more

Broke the valve stem on my tire after offering to fill it up with air while servicing my oil, and didn't even tell me. Woke up the next morning to a flat tire and no way to fill it up because of the broken piece. Didn't even offer to pay for a repair or fix the mistake and even suggested I may have caused the problem. Don't bother going to this jiffy lube let alone any other. read more

I came in at 4000 miles hoping to get my free top off. Unfortunately they said I have to come in before 3000 which I wasn't aware of, but at 3000 I didn't need to be topped off and I have hardly any time to bring it in and I was turned away when I actually needed it! I believe they lost a customer first life. I've been bringing it in for years and will no longer! read more

Very efficient and fast. Came in for a quick oil change and we on my way. They didn't try to up sell me on items. I'll definitely be back with big bucks for my 60k tune up. read more

Jiffy Lube - Jiffy lube waiting Area - Auto Repair Near Me - Sacramento, California

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I went in this morning since my light came on. I had gotten serviced back in July but I've been on the road a lot more figured that was the reason I needed to come in so soon. The gentleman at the bay who greeted me checked my history and stated I didn't need to get service with the type of oil I had gotten. He went and checked my oil and explained I was full and mentioned that perhaps my lights weren't reset. He was kind enough to do it for me. He could have easily duped me and gotten money out of me but he was honest, genuine, and had integrity in his work. I wish I had gotten his name but he was tall, had an island tribalish tattoo on his left forearm. Thank you read more

Went for an oil change and they serviced everything quickly and was honest about what else I needed. Every employee I spoke to was helpful and straight to the point. Will come back to this location for any service needed. read more

My first time coming here I had an urgent issue that needed to be inspected I was greeted by Andrew and Makai who were very helpful Marco came out and he was really awesome very informative and funny made everything easier for me .... overall the whole team was understanding helpful inviting and I like that I didn't have to get out the car read more

These guys are very professional very helpful honestly this is the best jiffy lube I been too all of the staff deserve a raise

Jiffy lube, in a rush get the jiffy service. Take it how you want good or bad. It can be a flip of the coin on a good visit or not so perfect visit. Been coming here for many years. From personal to the many trucks i had in my fleet at my old job. Lol the good ole days. Well over the years the service has been good mostly with some ummmmm.. hiccups here and there. There will forever be a change in management and the work force they employ. For the main part the workers have been friendly for the techs that take you in and go over the wants and needs for you vehicle. I haven't had any complaints there. They never been forecful on stuff i dont want or need. They just say its recommended at this time and i say yes or no and thats it. The lobby has been clean, they do have coffee, amd now the water cooler. The little bottles of water and fridge has been removed. Also have some magazines and coloring books and crayons for kids. The pros and cons. Pros: I have had some really cool managers and techs who have helped me with coupons and deals they have going. You dont need to print them just show them from website or emails. Free top off up to 2 quarts oil if you go in before the 3000 miles are up. Cons- I have had them charge me for replacement wipers but forgot to put them on. Had to go back and show them, and they put them on. You could tell they were old and not new. I have had my transmission stick not put back in fully and wonder why my car was burning and smelling funny. They cleaned up the area that got oiled up, topped off the tranny fluid and pushed the stick in fully this time. In a fast paced world like a fast food restraunt orders will be messed up, things forgotten. That just makes me learn and be more resilient when i goto places in a fast paced enviroment. Always rememeber to look over stuff. They have been pretty good at fixing there mistakes. I still come here for convienence and nothing else. Just remember keep an eye out when done when they do the after service and show you to your car. They do the after evaluation which is a good time to be on your game amd look over carefully, nothing like leaving to find something wrong and drive back. I like how they have implented this to hopefully catch stuff before you leave. read more

Jiffy Lube - Free water, coffee and coloring books with crayons. They have a tv and magazines too. Time to get my coloring on! Kids too ;) - Auto Repair Near Me - Sacramento, California

It was time for an oil change so i went to my local jiffy lube well that was my mistake. I had to get my oil pan replaced because the oil drain plug was stripped on once it was taken off the tread was unusable. read more

Jiffy Lube - My old oil pan thanks Jiffy lube. That's as far as the plug would go. - Auto Repair Near Me - Sacramento, California

Came in with a tire leaking air. But I came in too late to be serviced today which is entirely my fault. Pete offered to pump up my low tire and was very helpful and informative when adjusting the pressure in my tires. Thanks Pete! read more

After going to this location for a year now I will no longer bring my car to this location. First bad experience: I left after getting a full synthetic oil change & as I'm driving down the road I hear a scraping noise so I took it right back and they didn't put the screws back on that holds the skid plate and the undercarriage was hanging. Second and last bad experience: Had a full synthetic oil change a few weeks later I kept hearing a metal/rough noise when driving. Took it to my mechanic and he advised me that I had very low oil and could have blown my engine. How is this possible when I just received an oil change from Jiffy Lube and my car has no mechanical issues. I will NEVER go back to this location or any Jiffy Lube.I advise everyone to go elsewhere for your oil change ! read more

Pulled up and was greeted by a gentleman wearing a mask and a tablet. Pulled up my account and verified my identity. Told him that I didn't want anyone in my car so he signal me to drive my car into the garage where I stayed on my phone while the changed the oil. 10 minutes later, they signaled me to drive out, parked the car and settled the bill in the office which was opened and well ventilated. In these unprecedented times, This location has managed to adapt their business to ensure the safety of their customers. Thank you for a great job! read more

Make sure you get a coupon online. They're on the jiffy lube website, and make sure the location takes coupons. The cashier's were pleasant. Went in for an oil change, and the courtesy service where as they check fluids, breaks, filters, wash your windows, and vacuum your floor. The guys who do the window washing and vacuuming had the day off the day I got my oil change. The waiting room is small but has a water cooler. I waited outside on the benches in the sun, and the woman sitting on the other bench was smoking. Solid 3 star experience. read more

Amazing staff was able to complete my oil change, to awhile but I would say they went above and beyond to assist me. My car feels new!!!!!

Got a premium oil change today for $160, this was the price after using a coupon. Premium is just the fancy word used when changing the oil for an imported car otherwise it's just called a full synthetic oil change and it's priced around $100 bucks. After it was done and I got back in the car the Service Soon message popped so I let the attendant know. He said that resetting it was very tricky and only his manager could reset it and his manager wasn't there and to come back tomorrow at 7:00am. I spent the next 5 minutes in a parking lot watching YouTube videos on how to reset it. Not tricky at all and actually very easy to do. but reset should be done by whoever is changing oil not the customer. Just happy to get the oil change I needed but not so happy about the knowledge of the staff and the price. read more

They have high jacked their prices for oil change seriously oil change was like 30-40 now its like $90 crazyyyy the 3 star is for their service fast and good. read more

Have three cars and tend to go here because it is convenient. Last time, they did not reattach a hose. The check engine light came on. I did not know they had done something wrong and I do not drive the car often, so it was a month or two before I took it to the mechanic. They charged $100 to run the codes and realized what it was. When I called jiffy it took me several weeks to get a ahold of anyone. I asked for a refund they said they would send me a coupon. Never came in the mail. They also tried telling me I should not have waited so long to call, and implied they would not cover the whole cost because I had waited? Horrible customer service. I will never take a car there again. Good job, managers, you lost three cars over one $100 gift certificate. read more

Very busy, fast and friendly staff :) Staff yelling hope they r friendly to one another :) read more

Jiffy Lube - Fixing my car - Auto Repair Near Me - Sacramento, California

It's been a while since I trusted Jiffy Lube with more than just an oil change. However, that changed today. For years their service had been slipping while I watched employees doing more socializing vs oil changing. I even started pushing my oil changes to 6K or going other places. Well, Ladies and Gents, it's a new day here now!! Today, I let them replace rear bulbs and clean a lifetime filter in addition to the oil change. I got to chat it up with the manager and we realized we have history going way back to 1998 when I first started coming to this location. I remember when he left and the service just plummeted. I'm glad he's back, I'm glad the employees are taking ownership and pride in their work and I left feeling like I don't have to lift my hood or look under my truck when I get home. I normally don't write reviews after a first visit or good service. I like to go a few times so I can get the true flavor of a place. But I felt I needed to post this ASAP since my last review of them was a while back. Looking forward to my next visit. read more

Stopped in at this jiffy lube location to get my 5k service 2 weeks ago and haven't been able to shake the memory of such terrible service. A "15 minute" service according to the gentleman who entered me in turned into 45 minutes, meanwhile the teammember working at my car's bay came in to the waiting room twice for a cup of water as well as chat it up with the cashier. As I look through the window into the shop to see the delay, I see 3 of 9 team members on their phones. As I'm signed out for the service, the cashier lists all the services they performed, which as I check my car was not the case. No window cleaning, not mat cleaning, no topping off of fluids. My washer fluid light was still on and the reservoir bone dry! Had to check the oil level after that, which is why they get 2 stars, at least that was topped off correctly. To the owner - Quality, not quantity. Cut your overhead and get productive workers. read more

I was wondering why all the guys were giving me their mechanic Contact's. My BMW tells me the amount they put.. so I went back and of course they blame it on my car.. I let it go... but now the water coolent drained too. Two of them try to give me referrers to their mechanics like they get finders fee or victim fee for them. read more

Jiffy Lube - BMW l, oil change, and more!! - Auto Repair Near Me - Sacramento, California

Worst place ever Located north of Sacramento, the service here sucks. I showed them a coupon I found on the main Jiffy website, before I gave them my car keys. They kept saying "yes we accept coupons". But after my car was opened up in their repair station, the manager showed me some options for oil changes, and refused to honor my coupon. He even admitted the coupon had the right address for that Jiffy location, but he refused to take it, without any explanation. I drove all the way there because of the coupon. And they just flat out refused it without explanation. What a scam. The coupon is from their website. At that point he pressured me to make a decision. "What do you want to do?" He asks. I was trying to think of some kind of compromise, but he kept insisting, because he had other folks he wanted to service, and wanted me to buy or kick me out fast. He even lied and said "Pep Boys down the street has oil changes for $20". I went to the exact Pep Boys the Jiffy manager mentioned, and they said the lowest oil change option they have is $35. Wow, the Jiffy manager totally lied. First he refused to honor coupons. Then he LIED. Talk about great customer service. This place is actually kind of small, and cramped inside. You almost feel claustrophobic once you step in, because there are walls everywhere and you get walled in. Who knows what they are doing with your car? At the end of the day they care only about getting your car out as quickly as possible. You are just $ and they don't care about doing a good job. Do not recommend going here. I won't trust them with my car. read more

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What's not to like about this place there's a talented and diverse workforce price is a reasonable service it's fantastic is now my regular oil change place read more

Jiffy Lube - Mechanics applying my filter - Auto Repair Near Me - Sacramento, California

I was in an out quickly. They addressed all of my needs and did a quick detail of my car while the work was being done. I definitely recommend this location. read more

Typically I do my own oil changes as it's less expensive and I will ensure it's done correct. However, when time is of the essence and in a pinch, I'll let Jiffy Lube tackle this task. I have a 6.2L Raptor and the clearance under the vehicle makes oil changes pretty easy, even for a backyard mechanic although I'd consider myself more than that. Looked up the exact parts I'd need to put performance oil and filter in my truck and brought the vehicle into my garage. Raptors have a small panel that has 4 bolts to gain access. Well there was only 3 now, but there was 4 last time I changed the oil myself but perhaps it may have just wiggled out since JL last changed the oil which was 5k miles ago. Gained access to the oil pan plug and it had some blue debris pinched between the pan and plug. I can only assume it was thread lock but I didn't know JL would use that. There's normally a crush washer on the plug to ensure there's a nice seal, but that was now missing so there was just metal to metal contact. Finally I get to the oil filter itself, and my filter wrench was far too big to remove what was installed on the truck. Seemed a bit bizaar because after all, this is a huge engine, so it's normal to deal with a larger diameter filter. Eventually I get the filter off and once it's ready to replace, I tighten everything back up to specs and fill the truck with 6.5L of synthetic. The filter that was placed on this engine was absolutely the wrong one, threads were correct, but the thing was about the same size as my motorcycle filter. Poor workmanship is why I'll never trust Jiffy Lube to b work on my vehicles again. I've had problems with poor customer service before but tried to turn a blind eye since I understand that people have bad days, but with this latest discovery, I'm beyond frustration. If there was a bolt missing from the access panel prior to their service, you'd think they might reference it in their inspection to the owner, but that was never discussed. However, they will be first to tell you to replace your windshield wipers, your engine air filter, cabin air filter, and anything else they want to tack on. Never again, I tried to overlook mediocre reviews because of convenience, but installing wrong parts is unacceptable. I will include a picture of the old filter and the box of the correct filter for comparison. read more

Jiffy Lube - Half the size of the required oil filter installed. - Auto Repair Near Me - Sacramento, California

Prices are high and the wait it hit or miss. They definitely will try to upsell you anyway they can, so be careful

Stopped at this location because my check engine light came on and was told that "Jiffy Lube doesn't have the scanners any longer and they no longer offer that service" and then it was suggested I go across the street to O'Reilly and get a scanner. Went to the location on capital that I usually go to for oil changes and they didn't it no problem. I will stick to that location as they are always very helpful at that one. I guess it is Northgate so really, what can you expect lol. read more

Arrived at 8:15AM. Welcomed by a friendly young man named Jose. He gathered the mileage and VIN # then filled out the invoice for me. I was in and out in less than 30 minutes. Long enough to have a complimentary cup of coffee and send 2 work emails as I waited. The waiting lobby was very clean with a great assortment of magazines. I also liked the cleanliness of the "all gender restroom." When Jose called my name to give me the keys, he didn't just hand them to me. He asked me to come with him; as he opened the hood to visually show me the level of the new oil was accurate. Then he explained everything they had done including air in my tires, and washing all my windows! I'll be back after 5,000 more miles. In fact; I'll refer friends and family to this great location that excels in customer service. read more

Jiffy Lube - Auto Repair Near Me - Sacramento, California

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I wasted my time waiting in line to get checked in to find out they didn't have more conventional oil until the following week!!

I got here at 8:10, they open at 8, & there were already 5 cars ahead of me. Jose came directly to my car, greeted me, asked me what services I would need today, let me know a customer service person would be with me shortly & offered me water while I waited. Great customer service before I even turned my car over to them. They offer water & coffee, like every jiffy lube does, their waiting room is pretty small but they do have chairs outside as well. Everyone looks like they are working efficiently to make sure that no one is waiting longer than they need too. I chose to do a summer package they were offering, so my service took a little longer than I was initially expecting, but overall, I felt very taken care of & I would come back to this location. read more

These guys stay busies and the day I drop by was no different. The tech that checks me in was great (Jazz: I think) did a great job of checking me in and explaining what steps were and answering my question. Thanks, guys made my day. Come on Natomas a little support. Ken read more

I got my oil changed at the Northgate location in Sacramento last month. The items that were listed as completed on the receipt were not done: there was no fluid top offs, the pressure in my tires was not checked, and I had to ask them to check my lights. The worst part is after I got it done, my car started leaking oil. I wasn't sure of what was going on, so I took my car to a local Honda dealer. I was told that whoever changed my oil did something incorrectly, and it would take over $1,100 to fix it. I have an extended warranty, but it doesn't cover mechanical errors. Do not go to this location! read more