The guys were so nice and helped me in a bind to figure out what was going on with a funny sound in my car. They fixed it and they were nice about my having to run off for an appointment and then coming back to pick the car up. A chaotic day for me but they were chill. Thank you! read more

First time taking my car in to Jiffy Lube. Very nice & friendly staff. Had a damaged exterior car piece prior to visit & within 24 hours of leaving their facility it went from damaged to completed broken off & is now missing. Called & spoke to the manager on site, very nice & professional about the situation. He escalated it appropriately & we are now waiting on next steps for resolution. read more

Rare to have a business decline revenue... on a slow Sunday morning no less! Although the Jiffy Lube brand is a recommended service provider by my fleet company, the manager made a decision of not servicing my company car (they have done routine oil changes on my fleet vehicle prior). A positive note, the young gentleman who greeted me was cheerful and professional. So... today I will drive to another Jiffy Lube location, and get an oil change without issue. read more

Quick service, friendly staff, and informative without the up sale. We recommend this location.

Stopped in for an oil change, team was extremely fast, efficient and nice. I'd recommend this location and would go back. Thanks for the help! read more

One of the best experiences I've had regarding anything car related, David is the best super kind and down to earth

I knew my brakes needed to be replaced. This location answered all my phone calls promptly. Saul (the manager) is very helpful, transparent, and kind. Actually, all the employees were. This was such an easy-breezy experience. I also didn't feel scammed at all; which tends to happen to women when it comes to cars. read more

Amazing place and crew and they work efficiently with great communication. They gave me some recommendations on some things that do need fixed and brought me up to speed on everything, so I do highly recommend this establishment. read more

The purple-haired girl at the front desk has an attitude problem. I got my keys and left before they touched a thing. Go elsewhere

Needed a quick oil change so called the shop as we were driving there. They made the appointment as we drove up. We went right in, and they were done in fifteen minutes, including changing the cabin filter and the intake air filter, topping off the fluids and the oil change. Great service and turnaround. read more

Fast pace service and affordable. It's never too hot for this great team to do oil changes. Recommend this location, super friendly and knowledgeable on oil changes and fluids. read more

Jiffy Lube - Cold AC - Auto Repair Near Me - Scottsdale, Arizona

David and the crew were great. They were incredibly honest about the services I needed and what I did not need. Another instant oil establishment had told me I needed a new serpentine belt. When in fact, David and a technician looked and stated there was absolutely nothing wrong with my belt. Not only were they honest but they provided exceptional service to my vehicle. Will definitely be coming back for future services. read more

Shaun and his team, did excellent job. really value customer service all around. they follow all the steps and walk you through the whole process read more

David was extremely hospitable and even let me know that the oil in my car was still good and didn't need an oil change. It recently moved to Phoenix so it's safe to say I'll be coming to this location for my oil changes. read more

The team was very respectful and to the point. Sully, the man I spoke with, broke everything down succinctly to let me make an educated decision about my car. It was also the fastest maintenance I've ever gotten anywhere. read more

Sent my 17 year old there for his 1st oil change and I guess oil changes cost $90 now. They also tried to sell him $50 windshield wipers. Be cool. Don't take advantage of kids who don't know better. read more

Great service and great techs!! Been a few times now and I have to say these guys are on point. Aaron and chris are not just oil change pros they are car pros. You are in good hands here. Never got routine maintenance at a oil change place before. They do know there stuff. In and out fast and friendly solid work. Did not try to over sell me just gave me the facts and they have my business again. Thanks for the good service. Just went again today and the usual great service and great price. Thanks for taking care of my ride 6/9/19 read more

Went and was greeted at 4 with we have 4 cars before you its going to be 2 hrs. Bs they just wanted to go home.rude.

I dragged myself into Jiffy Lube a few hours ago, fearing that I'd get the usual upsell stuff women unfortunately still get at some car service places (and having been ripped off big time a couple of years ago by another mechanic). Instead, I was told by the employee who was my first contact that my oil change was not due - regardless of what my "My Chevrolet" app was telling me, and that they checked it out and the oil was in fine shape. So I was escorted to the door by another employee and sent on my merry way with a smile. read more

It's Jiffy Lube people. They do basic auto maintenance. What set this place apart is the fact that it is right next to Sun Devil Auto which appears to get the lions share of customers. Today this place was empty and I drove right up and I'll be gone in 15 minutes for a oil change only. If you are on the move and need that oil change, give them a try and you'll get something critical done and save a bit of time too. This location didn't have complimentary popcorn and it is sorta small. But hey I like it! read more

Jiffy Lube - Auto Repair Near Me - Scottsdale, Arizona

The gentleman working the front desk is always super friendly, he always lets us know what's worth getting done. We always leave with a smile from this location, great customer service and the guy is very reliable. read more

Stopped in for an oil change. Greeted nicely by Saul, the assistant manager. They got to my car in right away , walked though all the check points, serviced and I was out of there in about a half hour. Very friendly and efficient service. Will definitely be back. read more

Excellent service Mike the manager earned a customer for life. Honest, speedy and reliable!! Mike educated me on tire rotation and running full synthetic oil. Extremely happy with my service,I recommend this location 100%. read more

Horrible service. When I dropped off my car there was one car leaving the bay. I was told it would take 30 minutes. It took over an hour. Also a car came in after me and left before me. The manager Mike said I was "in a bad mood and nothing would make me happy." He was rude and so unprofessional. In what world is it acceptable to tell and argue with a customer? I wouldn't go here unless you want to be disrespected and lied to. read more

This guys scam you without blinking an eye. Four months ago I went in they charged me for all these extras for a simple oil change...tire rotation $19.99, new wiper blades, cabin air filter, etc. The tires weren't rotated because the rims were dusty and not a fingerprint on them, the blades were dirty from last time it rained. Manager said it was an honest mistake and rescinded charges. Took my vehicle in again this week for a simple oil change and AGAIN the invoice was over $180.00. This time I marked all four tires with chalk and dotted the wipers with nail polish and SURE THING. They claimed they did all the items listed, tried to charge me for them and did NONE. Do not refer your family and friends here. Straight up thieves. read more

I don't really know how the service is because I didn't get my car done here before because I usually go to the dealership, they said it was gonna cost $110 for a synthetic oil change for my Toyota Camry, personally, I think that's very overpriced and I could get it done at bell road Toyota for less. read more

Brought my vehicle for a oil change and prior to stopping by I checked the hours online and it said Sundays 9AM-4PM. I arrive and garage doors are closed along with the front door. Door has hours posted and shows Sunday 9AM-4PM. What's the deal? Nobody has bothered updating hours?? read more

Not going to sugar coat it, this location must be where they send their crappiest employees. I've come here 30 minutes before closing and they've said that they already shut their computers down and the managers gone so they cant help me. Today I went in at opening and the "greeter" quoted me 50 minute wait time because they were still waiting for employees to get there. He says this as two employees are partaking in their 735 smoke break after opening at 730... these employees are why you dont do drugs and stay in school read more

This was the fastest I ever had my oil change they clean my windows filled up my coolant put air in my tires and I was in and out I swear in less than 30 minutes read more

Jiffy Lube - Feel like I owned a race car - Auto Repair Near Me - Scottsdale, Arizona

My husband has taken his car here a few times, and mine just once (my gut instinct to stay away was apparently warranted). The last time, they broke the hood latch off my car (so you can no longer pop the hood without using pliers) and suggested my husband could glue it back in place (um, no- that would not work, for the record). Then they said they'd order a replacement and call him when it came so they could fix it. Then they never did. My husband assured me he didn't even want to go back to ask for them to do the replacement because he's not sure it would even be done properly (okay, good point), so we paid for the replacement ourselves (so, the cheap oil change was decidedly not worth it in the end). In other news, the husband's car has begun consistently leaking oil since its last visit to the 'Lube (admittedly, after a couple prior visits with no issues). Definitely don't try this one; the convenience is excellent (and it's walkable to our house, argh!!), but the service is bad and the quality of work is worse. read more

One star because they lost our business. When we walked in, one employee was in the back screaming at another. After a few minutes, he came toward the counter without approaching it, continuing to chastise the guy in the back. He then turned to my fiance, and was very rude. He acted like we were inconveniencing him. He then badmouthed our vehicle, saying it needs full synthetic and we got ripped off because the engineering in our model was crap. He never even came out to greet us, and tbh was a total dick. I'm typing this from the lobby of Sun Devil Auto next door. They've been kind, and said it wasn't the first time they heard this story. Very professional, even if their appointment times for changes are a pain in the ass compared to jiffy lube. read more

I came here on a Sunday and was expecting to have to wait all day to get my oil change. Thankfully this wasn't the case. I came in with a coupon- waited 15 minutes- and was on my way. They didn't try to pressure me to get the expensive oil or sell me on getting additional (and costly) services which I appreciated. I'll be back. read more

Went to this location for an oil change. I was told to pull my car around back and wait in line. As I was pulling my car around back there was another car pulling forward and then stopped and proceeded to back up. As I began to back up to give space to the vehicle the car just stops and out pops an employee and he's waving his arms at me and angrily yelled something as he is running into the shop. Another employee comes out and I explain to him what happened. He tells me that they're all stressed out today because they're busy. I tell him that's no reason to yell at customers because your stressed because your busy. As I pulled away I asked the employee who yelled at me what his issue was and he says he was asking me to back up. I told him he didn't have to yell and wave his arms like I was an idiot. All he had to do was come over to my car and ask me to back up my vehicle as I had no idea what he was trying to do. He then proceeded to again yell at me an tell me bye, have a nice day. I parked and went back and spoke to the manager . He made an excuse for the employee and stated he said he was asking me to back up. I told the manager that's not the way you speak to your customers. If he needed me to back my car up further all he had to do was come over to my car and ask me, not jump out of the car yelling and flailing his arms all over the place and them running into the shop. Reading other reviews it sounds like this place as an employee issue. It starts at the top. TO THE MANAGER OF THIS SHOP. READ THE REVIEWS AND THE COMMENTS REGARDING YOUR STAFF AND ACT ON THEM!!! read more

Rare to say you enjoy an oil change but this place is painless. Very helpful, happy employees. Honest! Have never pushed me to change a filter too early and explain everything thoroughly. Highly recommended. Plus they are fast!! Always finish quicker than estimated. read more

Per the website my carpet should have been vacuumed and Windows cleaned. I paid $150 for my oil change and new air filters and the tech couldn't even figure out how to reset the oil light. It took my husband 2 minutes to figure it out. This team was nice, but definitely minimalists as it relates to their work ethic. read more

If zero stars was an option, that would be what I would give them. Had my vehicle in for an oil change and they summarized in the final review of the work that they replaced my windshield wipers. I told them they didn't need to do that, and hadn't asked if I wanted them to. They ended up clarifying that they indeed did not replace them. When I reviewed my emailed copy of the invoice that evening, they still charged me for the wipers. When I went back the next morning to ask for the refund, they agreed that they didn't replace the wipers, but told me my only option was to take the wipers and a refund was not an option. I let them know I will never be back. read more

Fast. Efficient. Helpful. Great customer service. I've been coming to this location on Bell for the past couple years with my previous car. Well I now have a new white convertible BMW and am still getting used to all the bells and whistles... I've had this funny metal thingy hanging from the bottom for the past week that scraped on my driveway. I didn't want to deal with waiting at BMW so I figured I'd stop by Jiffy Lube today to see if they could help me. I pulled up, three gentlemen came out immediately and took a peek. They had me wait inside, took about five minutes, tightened the exhaust device that had fallen down and didn't even charge me!!! (I asked them to charge me and they still insisted no problem). I am very appreciative, as this may have been much more time consuming at BMW. Thank you three for taking the time today to help me out! I've already been a loyal customer to this location with my other vehicle and this solidified it even more so! read more

They try to up sell you like all Jiffy Lubes, but that on you to decline those. I'm paying for the "Jiffy" part. My last 3 visits have each eclipsed 2 hours, with not a lot of car ahead of me. I have no idea why they are are slow. read more

Since I was in a corporate vehicle they figured they could charge whatever they wanted without asking for driver approval! The card has a 200 max without calling corp so they just added stuff without asking me. read more

First time I visited, I arrived 9am on Sun when it was scheduled to open. I was the only one at the front door, the door was unlocked, I walked in and could see cars were already being pulled into the bays but there was no one inside. The staff at the closest bay met eye contact but that was the extent of it. Other staff walked in the front door, threw papers behind the counter as if I was in the way and then walked out to the work bay. Staff provided no greeting. I quickly decided to leave. read more