Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

Prices were clearly visible from the road today for the Mr. Kleen 76 gas station/car wash on 196th…read moreStreet Southwest in Lynnwood this midday, Tuesday 28 April 2026. Pulling in was without obstruction as was operating the kiosk at the pumping stall I used. The colors on the station were vibrant, something that really made an impact up-close. For the payment/selecting a fuel grade part of the process, a car wash option was presented early on. While I selected no, I did notice a sign by the road when my car was fueling up that communicated gas price(s) were 10 cents cheaper with a car wash option. The receipt printed at the stall once I was done fueling. The only hiccup I encountered was with the handless feature of the nozzle I used, I tried to prop the handle up and the clip-like feature kept sliding out.

I live in Seattle but came to this location because I was in the area. I was a little hesitant…read morebecause I had a not-great experience at the Ballard Grease Monkey location. This was a great experience. The only upsell attempts were upgraded oil and the air filters, which are both due to be changed. I declined and will do them myself, but the receipt showed the prices for the filter changes, and I thought those prices were pretty reasonable. My conversations with the guys about oil change intervals were good. They finished quickly. They evened out the tire pressures. Will definitely drive up here for future oil changes.

UPDATE: After my review I was contacted by management to rectify the experience. It was explained…read moreto me that my experience was not representative from regular staff (I was helped by someone not normally at this location). They quickly made things right, the staff was extremely kind and helpful and I will definitely be back to this location. Ryan and Chris really stepped up and the whole team was great to work with. Would recommend them if this is the "normal" service for this location!

I took my wife's car in because it was making some noises while turning. The initial diagnosis…read morefrom my usual mechanic (aka "enter a description into ChatGPT and seeing what it says") was a possible CV joint issue. It turned out the skid plate had detached a bit, so the fix was as simple as reattaching it to the car so it didn't scrape against anything. Not only was it a quick fix (about six hours from drop off to pick up), but they didn't even charge the usual diagnostic fee, saying they wouldn't feel right charging it given how easy it was to find and fix the issue. So total cost was about $68. Quick service with a reasonable cost and honest approach? We'll be back again!

I made a 8:00 am appointment and nothing got done on my car all day. All I wanted was 1 set of…read morebrakes replaced which should not be a multiple day project with an appointment.

Absolutely stellar repair shop! I started bringing my RAV4 to Dave's after my warranty expired…read morebecause the dealer (Swickard) kept upselling unnecessary services. I was really impressed with Dave's honest diagnosis and fair pricing, so I was a bit nervous when Edgar took over the business. Luckily, Edgar and his team are just as reliable - very efficient and have excellent diagnostic skills. In addition to regular oil changes, I've had my spark plugs replaced here, and their pricing was even better than the dealership. They also identified a couple of maintenance issues that the dealer completely missed, though it turns out they're not urgent. I appreciate that Edgar was upfront about this and just suggested keeping an eye on them for future maintenance appointments. On top of that, my glove compartment had been sticking for months - Edgar figured out the problem and fixed it in under two minutes! Great service, great people, and honest work every time.

I dont usually write reviews but Dave's is AWESOME. Did a great job diagnosing an issue and fixed…read moreit quickly. They ended up doing extra work once they got into the vehicle that they didn't notice before they gave me a quote, and didn't charge me for because they hadn't talked to me about it in advance. Really appreciate the honesty and going the extra mile. Wouldn't take my car anywhere else after this experience!

Our situation was that our granddaughter's car broke down. She then called us, we live in Vegas, to…read moresee if we could help. Doug was the first and only group we reached out to. From the start of our interactions, he went above and beyond in helping us. Doug first gave us a referral to a tow service, that we took him up on and got the car towed within hours to his shop for after-hours drop off. The next morning Doug identified the issue, broken axl. Doug gave us a very reasonable bid and fixed the car the same day. The car was repaired and back in the hands of our granddaughter within 24hours of the first phone call, all while we were remote. I can't say enough about Doug and the team taking care of this issue. Prices are reasonable and fair. I'd highly recommend Legend Automotive.

Came in today for an AC charge for my Chevy Silverado ! The…read morestaff was very friendly and answered all my questions . I dropped off my truck and within an hr my truck was ready . AC was up and blowing COLD air ! Thank u so much for the prompt service . Prices are reasonable ! I'd highly recommend legend automotive .

Had a surprise coolant hose leak while on a road trip, called Bucky's in a panic. We came in…read morewithout an appointment after noon on a Saturday and had the part in and fixed by 3 PM. Not only was David fast at diagnostics, he was also really clear when explaining what had failed. Definitely earned our trust.

Please do not take your car here! This is not your neighborhood honest shop. They are more…read moreexpensive than a car dealer. If you are a single woman or elderly, walk away from this place! The likely hood of you being over charged hundreds if not thousands of dollars by this car shop is almost certain. They take advantage of people who are not aware of what work on the car needs to be done, how long it would take to get the job done and how complex is the job. Dana at the front desk told me verbally it would take a minimum of 2 hours of $250 per hour to install my catalytic converter shield (which I provided new from MillerCAT) on my 2012 Toyota Prius. The $500 total job quote was seriously a lot of money for me. But I thought if it takes a person 2 hours of hard work to install the shield then it's worth it, so I agreed to it verbally. The actual job was done in less than an hour. But they still charged me nearly $600 including tax for two hours of work. When I asked about why I'm being charged for two hours of work for this job done under 1 hour, Dana said he has to charge me for two hours of work even though it took less than one hour because I agreed to it. I felt that I have been lied to and robbed. When I tried to express my frustration and indignation at this situation Dana tried to gas light me saying that he explained it clearly and it was me who misunderstood the cost and the amount of work it took. If he had told me the cost is nearly $600 including tax for a 45-30 min job I would have never agreed to it. Dana then told me the higher hourly fee and charging me for 2 hours is because I brought my own newly purchased part to install. Which makes no sense and was not explained to me ahead of time. Also my initial job estimate and the work required was never presented to me in print to sign until the job on the car was done. The choice for me to refuse a printed estimate in writing was also never presented to me initially. This kind of behavior from a car shop is illegal. Washington law says it is unlawful for an auto repair facility to materially understate or misstate the estimated price for a specified repair procedure. Under Washington law, for a repair over $100 with face-to-face contact, the shop is generally supposed to provide a written estimate or offer you the statutory alternatives, including the option to decline a written estimate. RCW 46.71.025 specifically says the customer's signature or initials indicate which option was selected. Google and ChatGPT further confirms that the job of installing catalytic converter shield for my 2012 Prius with my own provided a new shield from MillerCAT is a simple and straightforward job taking only around 30 mins (see images) costing around $150 to $200. This business borderlines as a scam, preying on vulnerable population. If I had recorded how Dana initially quoted the job as taking minimal 2 hours at $250 an hour for a total of $500 before tax and fees, I would have gone to the police. Do yourself a favor avoid this place at all costs. Try instead 1. JDM House MotorSports at 17205 Pacific Hwy in Lynnwood. 2. Greg's Japanese Auto. These two are highly recommended, local and honest small businesses.

Highly recommend Village Transmission & Auto Clinic…read more I've brought my Hyundai Elantra here twice for frustrating, hard-to-diagnose issues. The first time, my car was shutting off while driving--three other mechanics couldn't figure it out, but they diagnosed and fixed it with no issues since. The second time, my car wouldn't start even after a new battery and multiple jump attempts. After towing it in, it (of course) started right up--but they still took the time to check it out and didn't charge me anything. Honest, knowledgeable, and fair. Hard to find shops like this.

alignment and suspension repair. I ended up needing to replace the tires and they rechecked the…read morealignment again with the new tires for no charge. I was happy with the work and the customer service.

- Honest,…read moreKnowledgeable, and Refreshingly Transparent** I came to Japanese Auto Care after another shop told me I was looking at either an oil pan gasket leak or -- worse -- a cracked engine block. Understandably worried, I found this shop through reviews and stopped by to ask if they could take a look. Roy, the owner, was genuinely personable from the moment I walked in and agreed to diagnose the problem. A few hours after dropping off my car, I received a call with good news -- there was no oil pan leak and no crack in the engine block. But what really set this shop apart was what came next: Roy sent me a video of the undercarriage so I could see the condition for myself. No guesswork, no upselling, just straight answers backed by visual proof. In a world where it's easy to take advantage of a worried customer, Roy and his team chose integrity instead. That says everything about the kind of shop this is. If you're looking for an auto care shop you can actually trust, look no further. I highly recommend Japanese Auto Care without reservation.

TERRIBLE PLACE !!! Do NOT trust this shop or its ratings…read more My catalytic converter was stolen while my car was inside Japanese Auto Care and under their custody. Instead of taking responsibility, the staff and owner did nothing; no investigation, no CCTV review, no explanation. Their only response was to blame me and demand payment simply because I am the vehicle owner. I was forced to pay $900 to repair the stolen catalytic converter just to get my car back. Completely irresponsible and dismissive management. If anything goes wrong with your car here, expect zero accountability. Stay away.

Years ago I had a bad experience at this location, they broke my dip stick during the oil change,…read morewhich was quite a hassle to replace. I stopped going for a long time and went the dealership instead. Having to drop off my car and find things to do for a long time is quite inconvenient. I hated having to make an appointment, they were closed on Sundays. My car is older now and I don't care as much about it, so I decided to give Jiffy Lube another go. I really like that I don't have to leave my car now. I can pull in to the garage and spend the time messing on my phone or listening to an audio book. This must be great for those with mobility issues. It's nice to be able to see exactly what they are doing and listen to them talk to each other. You get a feel for if the employees are responsible and people you can trust. On my last visit they really went above and beyond. They changed my air filter, which I don't know if anyone has ever done. Apparently you have to take out the glove compartment to access it. My partner is good with cars, but I don't know if he even knew that this was how it had to be done. They also worked really hard to replace a back light, even going so far as to go to the store to pick it up for me. This did end up taking longer than I had originally expected, but I had no idea this light was even out. I really appreciate the care they took to make sure everything was going right. I also like that Jiffy Lube emails me and starts reminding me when it is time for my next oil change. Yes, I could look at the sticker, but as a busy person I need the extra reminder to get things done. I'll be back.

I went in for an oil change, came back with a $280 bill from my dealership saying the air filter…read morebox was loose, which was causing my hybrid to go into its fail safe mode. Not only that, but the plastic cover for the engine wasn't even on. It was flying around under the hood because it wasn't properly secure. Luckily, my dealership knew it was mishandled by another mechanic and waived the inspection fee.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

They worked on my 2014 range rover coolant system. I paid them 8,000 dollars in 18 days and my…read morevehicle overheated and blow a head gasket. They don't want to take ANY responsibility. They say they "only" repaired what was broken. But wont answer me as to why they broke down my supercharger to replace hoses under it ever though there wasn't a problem. THEIR A SCAM. STAY AWAY OR YOU'LL GET BURNT!!!