Quick and efficient service, very friendly employees. Came in for an oil change but they evaluated my car and informed me of upcoming services. Antonio was especially helpful and brought things to my attention without pressuring me to pay now or have these services done immediately. They provided good recommendations for next time and serviced my car well during this visit. read more

This location is absolutely amazing! They were fast and efficient with every need that my car had and it did need a few! They were super helpful and informative with each issue and how to resolve the problem! will definitely be coming back! :) read more

Beware of this Jiffy Lube. I'll still go to others, but not this location anymore! Last time I was there, I got an oil change on my aunt's new Eclipse she had let me borrow. As I pulled out of their lot, there were all sorts of warning lights on and it was no longer automatically shifting gears. Anyway, I had three guys out there putzing around with it, reading the manual and couldn't figure out what was wrong. Livid, I drove it home. Long story short, the car died on the side of the freeway the next day, the computer screen on it said it was "overheating". I had to pay to get it towed and brought to a mechanic who determined that the idiots there disconnected a sensor when they tried to sell me on a new air filter and didn't connect it back! If that doesn't convince you to stay away, they just stole my sister's medical marijuana out of her car (after openly making comments to her about the smell). Very unprofessional. Two incidents is enough for me; they've lost my business and hopefully yours too! read more

These guys put in a battery in my truck very quickly and an oil change they are the very best at what they do I go out of my way to get my service done at this Jiffy Lube these guys are the best read more

Alright... I went here last week, during my lunch break, for an oil change and to get my tires rotated. I also mentioned that my serpentine Belt was making noise. They said they'd replace it and do all oth the other stuff. Over an hour later, they informed me that they were unable to change the serpentine belt because they cound not get the bolt off. It was on too tight and they were afraid they'd break it. WTF These guys obviously don't know what they are doing. Today I noticed that they didnt even rotate the tires like I asked. I'm not even so sure I got my oil changed. I WILL NOT BE GOING BACK TO THIS PLACE AGAIN!! read more

I've gone to this Jiffy lube since I started working in the area about 2 years ago. They are usually very responsive and get things done quickly during my lunch from work. It's a little expensive but the guys are usually willing to give you a discount on their services and they're a really nice team. Highly recommend! read more

Several years ago I learned my lesson about Jiffy Lube the hard way at this location. I brought my Dodge van in for an oil change. How hard could this be? While doing the oil change, for some reason the young, untrained staff decided to step onto my front bumper and used both the radio antenna and windshield wiper as a handle. They broke the antenna off the vehicle and broke one of the windshield washer fittings on the wiper. WTF? There was absolutely no reason to climb onto a customer's vehicle - period! They did drive to a local dealership and replace the antenna but they couldn't fix the washer, which I did later at home. Bottom line - NEVER take your car to Jiffy Lube. read more

I wish I could give a zero star. I went in for an oil change and they didn't tighten the oil filter and it fell off my engine is now completely messed up and they were very rude about not admitting that they destroyed my car and now I have to take them to civil court. NEVER GO HERE THE MANAGER IS VERY DISRESPECTFUL AND THEY WILL JUST GIVE YOU MORE PROBLEMS WITH YOUR CAR THEN YOU CAME IN WITH!! HORRIBLE SERVICE read more

I recently had my oil changed elsewhere and my car informed me my oil was low. Utt had only been about a month since my oil change so I knew that was strange. Not wanton to drive miles away with kids and low oil on my car I went to the nearest place, this jiffy lube location. I explained my situation to Hector, whom at first stated they don't do "top offs" unless you used them for your oil services not do they sell oil by the quart. He could tell I was bummed and said if I go buy the oil and bring it back he'd put it in for me. Then he said you know what I'm gonna save you the trouble and as a courtesy topped off my oil and let med know to keep an eye on it. I want Hector to know how much I truly appreciate is generosity and taking the time to help me when he really didn't have to. It saved me time, money, and possibly my cars life. Thanks jiffy lube& Hector! read more

Friendly service, informed techs, thorough and not rushed, and appreciate that they are helpful and not pushy on retail end...keeps me coming back to this location! read more

They were so thorough with my oil change and service. My brake pads were going bad on my car. They were able to replace them a week later after ordering what they needed. Extremely communicative during the whole process. Antonio was very personable and professional. This is why I've gone to this location for years. I'll definitely be back because of Antonio's professionalism. read more

I only give one star because I DID get my oil change....finally. It would've been zero because of the lack of everything this particular place had. Sure, it's an oil garage, what do you really expect right? Well communicating would be one thing, especially from the service manager. No one said a word for almost 13 minutes as I stood and waited to find out how long a wait. Why did I wait? Because I wanted to make sure I was accurate when I thought i saw an employee pull their car around and start to do their oil change. And I was. Needless to say I have definitely lowered my expectations when considering this place in the future. Their sister store on LA AVE next to McDonald's is just as bad. They told my wife they don't have a filter for a Toyota Camry (worlds most popular model) and if she wanted the oil change she would have to go find one herself and bring it back! read more

front desk associate, Matt, was very rude. I opted out of the more expensive oil and went with the standard. He told me that "when he was young like me, he used to make that mistake and buy the cheap stuff, but it always ends up costing more in the long run." Then when offered new air filters, but said no thank you, he stated in a condescending tone " I thought you'd say that." I left feeling a bit frustrated and my engine light was still on... I'm not really sure I even got an oil change. read more

Great work thanks to David for helping out 100%! New spot for the truck, thanks again

In my 24 years of car ownership I have never taken my cars for service other than at the dealer... until last weekend. We were out of the state and the car started leaking oil. I did not want to risk the 400+ miles drive back and took a chance on a nearby Jiffy Lube in Nevada. After the oil change, it started leaking oil again days later back home in California. The back of the receipt mentioned something about "limited warranty" so I went to the Simi Valley Jiffy Lube to see if they could help me even though the work was done in Vegas. The manager said they could do an oil leak check. Turns out it was a faulty oil filter and Miguel replaced it, topped off my oil, and cleaned the mess inside at no charge. So thankful and happy with Simi Valley's Jiffy Lube customer service. I'm glad we didn't take the car into a non-nationwide mom and pop auto mechanic shop. Even if we went to the dealer it would have taken longer than Jiffy Lube especially without an appt (time is precious when you're on vacation). And I got really lucky Miguel was so cool over here. Might have had the same wonderful service at the other Simi Jiffy Lube down the street but I'll never go while this Jiffy Lube is in business. read more

This place was great! The guy at the front made me aware of the pricing prior to beginning the work. Super nice guys working there. Was fast and helpful. I normally take my car to the dealership but they could not fit me in on Saturday and since I was leaving for a trip I opted to go to here, happy with my decision. Would def recommend. read more

great customer service from Antonio and David. They were helpful and attentive! Offered me a good discount

These guys are super cool and do a thorough job. I stood there like a hawk watching and was very satisfied with service. Oiled up biatch!!! read more

Jiffy Lube Oil Change - Come get oiled up lol - Auto Repair Near Me - Simi Valley, California

I'm really impressed with my experience here. Vince was quick to diagnose the situation and let me know honestly that my car needed major repairs and told me that an oil change would be a waste of oil but that he would top off my oil as to get me going till I can service my car. Honestly I'm really impressed with the level of professional candor. I will definitely recommend this shop and specifically Vince. Thanks again Vince. read more

Got helped with my oil change and my break pads. I am glad someone checked that and got it to my attention.

Highly recommend this location. They were kind and very honest/helpful. They replaced my oil, lights and brake fluid in 30 minutes.

Great experience!!! They did a wonderful job! Not only an oil change but went above and beyond helping fix the little things I have been meaning to fix!! Thank you!!!! read more

Amazing job gentleman. Great service on brakes, all around fluid change, time and very fair price. This guys deserved to be recognized.

Customer service was great. Everyone i spoke to was pleasant. I trusted their judgment and felt they were honest about the services my car needed. read more

Guys were quick and fair priced even with low staff. The manager on duty Antonio and his guy Jose were awesome definitely coming back

As usual great service and attention.. I'm usually in and out of the place within 20 mins or so.. I couldn't be anymore satisfied with recommendations and performance as my vehicle is fleet account meaning I drive a lot.. so just a big thanks to the crew for making my vehicle safe on the road.. read more

They were great. They worked with me on pricing. Did a awesome job on my oil change, the guys were kind and helpful

Went here for the first time for an oil change over the weekend, took less than five minutes to drop the car off, get put into the system, and be on my way. When I went back to pick up the car, Miguel helped me out, gave me the Memorial Day discount, I paid and I was out of there good to go in less than five minutes again. Will be back here for more oil changes in the future. read more

Worst customer service. The first time I went it was 5 they closed at 6 there were two cars ahead of me and they turned me away because they said it would put them after closing time. Second time I went there computers were down and they couldn't put me into the system. Don't care to be in the system just wanted my oil changed. Third time I went they just wanted to sell me synthetic instead of Standard Oil and try to charge me $100 for an oil change. The entire reason I go to an oil change place is convenience. For $100 I can spend 20 minutes and do it myself which I will be doing from now on. read more

From a mom and wife here in Simi who dreads dealing with car issues.... Jiffy Lube at Tapo St and LA avenue was amazing! They got me in and out in less than 20 min. They paid special attention to my concerns, checked carefully for any issues, and gave me the best price possible. Even better, Ryan and David took the time to explain exactly what certain terms meant, how certain systems work, and did NOT up sell me at all! In fact they looked for all appropriate discounts. Highest recommendation. Wonderful job gentlemen. read more

My car service lights went on, saying that my coolant is extremely low and could be a hazard. I called my usual place where I get my car serviced from and he told me without looking that I would have to leave it overnight as there could be a leak and all sorts of scary stuff. Then my husband suggested that I go to Jiffy Lube which is close by from our home. They took my car in right away, told them of the problem. They checked the car, added the coolant and that was it. On top of that they didn't charge me a dime. Now, I'm not giving them 5 Stars for not charging me but for the honesty that they displayed. I guess, they just earned a new customer. I will now be going to them for my servicing/ oil change etc. Thank you guys. read more

Excellent place to go for oil changes and other services. Been going here for many years. The manager is exceptional as well as all the staff I've dealt with. Very good pricing and usually not too long of a wait depending on the day and time. read more

Service was done quickly and they gave me a great price!! David and Antonio explained everything and provided excellent costumer service as well as a complementary window wash. I felt very well taken care of. I will definitely be back here for my next oil change. read more

Don't bring your car into Jiffy Lube if you have a higher end car (it will save you a ton of money in the long run). I brought my Jetta here about a month ago to get an oil change, and they completely screwed up my car. They did not put the correct oil that I specifically paid more for in, and ended up somehow draining the fluid from my steering wheel in the process. My steering wheel is all in a funk now and I am thankful I did not get into an accident, I would have 100% sued this company. They had no idea what they were doing and have no clue how to handle cars that require more TLC than most. I will never be going here again, as I now have to pay hundreds to repair my car internally at the place I got it from due to the damage Jiffy Lube has caused. read more

I don't usually write Yelp reviews but I had to because how great my service was. As a girl who doesn't know too much about cars I can be a bit timid getting my car serviced alone, but the workers and especially manager at this location explained everything to me so well and made me feel so comfortable. If you want great service and your car taken care of come here!! read more

Antonio and all the guys here have been so helpful and sufficient made sure everything got done handled. Working so hard with positive attitudes to make the experience great! read more

I didn't get an oil change here but the guys helped me out by filling up my trailer tires to get to the tire shop because I had a hole in them. Forever grateful. Thanks again! read more

Usually, I love this location. Ever since I got my first car this is where I've been going for oil changes. I never had to wait longer than 30 minutes in the past. I dont know if theres been a staff change recently, I have been attempting to get my oil changed for the past 2 weeks at this location but every time there is a wait for a minimum of 45 minutes. Today there were 3 people in front of us and we were told it would be a 2 hour wait when last time there was the same amount and it was a 45 minute wait. It sounds like these guys at this location just don't want to work anymore. I'll be going elsewhere from now on. read more

Antonio and Jose got me in and out today with a thorough inspection of everything needed on my car. I felt extremely comfortable as they practiced extensive Covid-19 safety protocol. Customer service is five star at this location and I highly recommend!! read more

Amazing service! Highly recommend. Antonio was super nice and knowledgeable. And the team was sure to take covid precautions to keep customers safe. read more