I had to pull off the freeway because I could hear somethimg under my car scarping. I pulled in and Johnnie greeted me, he helped me by replacing some missing screws to the cover under my car that could have fallen off while driving. Glad he was able to be of service. He was very friendly and helpful. Something you don't come by too often these days. Great customer service! Thank You! read more

Closed at 6 pm. Turned me away at 5:50 pm. It's Wednesday. I guess they cater to the unemployed.

If you enjoy prison yard oil changes, this is the place for you. It's been a year and a half since the manager tried to physically intimidate me into backing down after they broke a sensor in my engine during routine maintenance. I was calm, cool and collected during the entire interaction, just explained to him the car was new and that it wasn't broken when I came in. After the manager got in my face and raised his voice, borderline ready to throw a punch, I repeatedly asked for my keys so I could leave, all in my standard speaking voice. Finally, after five minutes of this, he sent someone to get my keys so I could leave. I contacted corporate about this and they deferred to the owner. After several times of me contacting Jiffy Lube I realized that this is how they want to run their business. read more

Tell you what this place takes great care of the customers. Robert is the man, he ordered oil filters just for my F350 and the Manager ( he has long hair with a pony tail ) he's super cool too. I've witnessed the manager giving his team great support and direction. I always leave here confident that my truck has been well taken care and for a great value. Thanks Jiffy lube! read more

Jiffy Lube - Auto Repair Near Me - Westminster, California

Solid experience here. Definitely less stressful with not having to worry about upselling here at all. Just getting the work done, tell you the price, and be finished in proper order. Compared to the Santa Barbara one that I used to go to, they did the task right (My car's still working so yay) and quickly. They were kind enough to let me know I was missing a bolt and helped me get the replacement quickly. Service for the oil change and filter was 20 minutes. Couldn't be more impressed. Would be glad to do business again. read more

UPDATE The manager offered $20 refund, but I still did not think it was fair. So he agreed to refund me $30 instead. read more

Jiffy Lube - Auto Repair Near Me - Westminster, California

They were very fast. Did a great job. Easy, clean, and comfortable environment. Went over all my options with me and gave me advice for the best oil for my car, letting me know which would last me longer / was a better deal and value. And the also gave me a discount on top of all of that!! They were all amazing but Geo was so nice and attentive and polite. He's the one who gave me a discount! Thank you!! read more

Not super stoked. Been coming here for years and never any real problems. Came here a couple weeks back to get an oil change and ended up getting my tires changed. Left and the tire light was on. Came back a couple weeks later to get that fixed and spend 2 hrs for them to realize there wasn't an issue other than a broken stem and that their scanner wasn't working properly. Left again, my radio isn't working now. So now, have to go back tomorrow for them to fix that issue. So so far 2 trips and still have to go back for more. Idk if it's negligence on their part or what but I'm super unhappy. After they fix the problem they created I don't plan on going back. read more

I needed to have a rubber strip fastened to my front bumper urgently because it was dragging while I was driving. Evan was able to fix it in a few minutes! I highly recommend this place because Evan and his manager were helpful to me in a timely manner and the service was free! Their help is greatly appreciated! read more

5 star for Luis!!! Have been doing oils change in this store ever since, and this time my car burnt out the motor oil and I can hear some abnormal noise while driving, went to jiffy lube for an oil change. Unfortunately they were out of oil filter for my car, and Luis, the Mose awesome guy help me top up some oil, and that saved my car from breaking down!!! THANK YOU LUIS FOR BEING AWESOME, love jiffy lube!!! read more

Never have product needed to change diesel truck oil. 2 times in a row 5 months apart, they don't answer phone, it's close to my home so I try. No more for me. All other jiffy lubes stores in area no problem top notch. read more

The Wrong oil was put in my car so the oil light came on and the engine started making a weird noise as I drove down the street. I had to drive back and they changed the oil to the correct one. read more

Had a tire blow out on me on the way to class. Was the first one in here nobody in line behind me, and they continue to assist other people and work on their cars first while my cars just sitting in their garage and im in the lobby a sitting duck. Would not recommend this location, also charging $500. Came in first thing in the morning and probably not going to leave for another 4 hours because these guys wanna take their sweet ass time. Just ridiculous. Also not to mention I got back into my car and they stole something out of there! Pretty sure I know which one it was but don't even come to this piece if shit place. read more

jiffy lube is a rip off who takes advantage of women. i got charged $800. for the wrong size tires, and services i didn't need, because of a lying salesman, and they refused to buy back the tires that were the wrong size for my car. they charged me $400. for "new" tires, that were actually used tires, and would not refund my money, or give me my original tires back! avoid this place like the plague! they advertise $39.99 oil change, and then charge you $60. for it. i am so disgusted that they would take advantage of a woman who trusted them. bad news. read more

I was a little disappointed after the oil change to find my tire pressure low. Valvoline has always filled my tires when serviced. I plan to go to Valvoline next time. read more

Michael was awesome. Such a great, honest personality. They did the work on my Mini Cooper and even worked with my husband on the phone to get the good open. Overall great job. read more

Normally I have nothing bad to say about Jiffy Lube, until today. First off 2 stars might be a little harsh but my current mood and feeling about the issue justifies it. Today I went in for an Uber inspection. First off I was surprised at the end with a bill equal to an oil change. It literally took the guy 1 minute to complete the work. The surprise was was the price and the fact I wasn't told it costed me money. Icing on the cake while "testing" my wiper blades he destroyed my just cleaned windshield and left it for me to clean yet again. I will now take my car elsewhere for my oil changes. The whole experience left me feeling violated, and cheated *UPDATE* I responded to Jiffy Lubes comment to get in touch with them. Guess what? A month later and they still haven't contacted me. I believe they commented simply to save face with no intentions in speaking with me.... Your turn, again read more

I just went into this Jiffy Lube this morning to have an Uber Inspection done on my vehicle. The staff was sincere, friendly and they performed a thorough job on my vehicle. Shout to to Antwone for the exceptional service. read more

I cam to change oil and rotation tiers mechanic don't Evan now how to pull out rims and for rotation was 29.99 ofter he pull out tiers he change price for Moore money I don't recommend this shady place read more

These guys are seriously on it when it comes to customer service! I'm pretty sure they let me know my estimated time 3 times and were incredibly nice! Thanks Guys! read more

Had my oil and transmission fluid changed the other day. The next morning I come out and there's a puddle of Trans fluid on my driveway. I checked the drain bolt to see if it was loose and discovered it was stripped. Called them, they said bring it in. Then they try to tell me it was already stripped when I brought it in. He pointed out on the final invoice that they noted the drain bolt was stripped. But this invoice is printed after they do the work. Funny that no one told me about a potential serious problem that could have left me stranded in the middle of nowhere with a blown transmission. , that's how they shirk responsibility. Repairs are now going to cost me several hundred dollars. Cannot recommend EDIT: After several phone calls and emails, it's clear to me that they do not intend to make this right. Avoid this place at all costs. read more

I've been coming here for years, but today I decided the dealership may be the better option. Their quotes were not accurate. Manager tagged on surprise labor fees at the end according to the attendant. The paperwork with quote was conveniently...... deceiving. This just goes to show that when you get greedy, you lose customers. Maybe for the future the manager should coordinate better with his service personnel. They use to be good at giving me accurate quotes on paper or over the phone. Good bye Jiffylube! read more

0 Stars. They stripped my oil plug and tried to blame on someone else. Julio, the service manager, informed me of my damaged plug after they had changed my oil. If the plug was damaged, why would they continue to work on it?? Meanwhile, Julio disappeared. He refused to deal with the situation & hid!! After pointing out that I need a $500 replacement plug & the service manager is gone & I am left with a temporary plug and no explanation for the damage they caused. Now I have to keep checking plug to make sure I am not leaking & risking frying my engine! Thank Jiffy Lube and Julio should find another job that doesn't require customer service! Certainly not the end of this. read more

From the second I pulled up Demetrius was on it. He made me feel like I was the most important person in the world. Top notch customer service!! Way to go Jiffy Dude!!! read more

Came in at 425, no one in line. After a couple minutes the boss comes out and gets my info and what I want and helps me move forward to the bay I need to be in. After 40 minutes nothing has happened. A worker comes over and starts cleaning my windows, cool, until I realized they're so much worse now. Did a terrible job, asked him not to do the rest so he does an even worse job on the rest. Now it's been an hour still haven't even started my oil change. When I finally complain, both the workers give me attitude. I will never go to this location and I will make sure everyone I know doesn't go to this location. read more

I called this place. Gave the guy my year , make, model, engine size. I was VERY specific about my vehicle and what I needed. I was quoted 109. I sent my son to get it done. They charged him 155. I spoke to the manager and got a sorry. 100 is based on 5 quarts. Explained my whole detailed conversation. Got a sorry, here is 10 off and 20 off next oil change. Told him I am walking away feeling ripped off and won't be going back. He said, ok, I'm sorry again. Now I understand why all the bad reviews. Ill stick to doing my own. If you choose to go here, make sure you get a quote in person and good luck to you. read more

Johnnie, Robert & the team were absolutely awesome! Professional and courteous. Even with an hr left before closing with more than 4 cars being serviced apart from ourselves, they still took and made us feel welcome. This is why I have been a loyal customer for quite sometime. Stay awesome read more

Best jiffy lube I have been to. Curt or his name is buddy was super nice and informative. All the guys are nice and super friendly to ever customer. Give them each a bonus! read more

Brought my car for an oil change, took an hour for them to even get to my car there was only 3 cars in the bay. Never told about the delay when I got there. Wouldn't recommend if you are in a rush read more

Took my rental car to this Jiffy Lube because it was convenient location. Staff gave me the standard deal with the Yelp CheckIN offer reducing my total. Convenient location right next to Westminster Boulevard and the 405. Parking is adequate they have a few spots, and they want you to park in line to go into the garage for the oil change. Staff told me they would top off fluids, changed oil, among other things, wash the windows. When I left I noticed the exterior the windows were completely smeared by dirty rags so the promise of clean windows was totally unfilled. When desk approached I had to stop and we clean the windows myself because The smear was so bad I couldn't see adequately. As a Lyft driver this cut into my hours in which I could be earning money, instead of cleaning my windows. So if there's a promise that there's going to be clean windows, and there isn't clean windows, this is a problem for the business ...simple poor management. Not recommended, will not return. read more

Had to do oil changes on 2 separate cars that had not had oil changes for a long time. They got me in and treated me well. They were respectful, polite, and professional. I will always bring the cars back here. Very professional and I always felt safe. I could have stayed in the car if I wanted to. read more

paid $41 after $16 off coupon for a standard oil change. expensive but my fluids are low and tires need air so I figure its worth it as they advertise they do these things. wrong! they didn't do anything on the check out list and actually lied. list states the air in my tires are 35lbs. complete lie - all of them are at 20lbs. list states they filled the wiper fluid - nope!. also the reservoir for the radiator fluid is empty, floors not vacuumed, windows not cleaned, and the housing for my air filter wasn't latched. so all they did was an oil change and that's not even right. oil level is almost a quart low!!!!! I will never go back to this location again. read more

Got a groupon for a full synthetic oil change. This place doesn't accept appointments, so come early! I came at 9am on a Sunday and there was no wait! I was in and out within 30 minutes or so. They aren't pushy with upselling, but they do inform you on services that a recommended. All the guys there were very friendly! I'll definitely be returning here for my next oil change. read more

Julio, the supervisor was indeed the best guy for the job and his fellow coworkers. I brought in my car at 6:25 PM. I called ahead and Julio told me as long I bring my car before 7 PM, he will service and fix my car. Like what other mechanics would do that, even if other shops close at 6 PM? This man has his word and his guaranteed business. He also told me he will vacuum inside the car, which provides me some satisfaction. I did a high-mileage synthetic-blend oil change. At the end, Buddy, I think its his name or nickname, but he pulled up my transaction and escorted me to my car and actually close my door. I'm like damnn, not that many or any guys would provide exceptional superb service. Next time, I will definitely stop by here for my oil changes. read more

Very nice and efficient and fixed my car perfectly!!! 10/10 slay!!! Made getting my battery replaces super easy and stress free:)

I've been coming here for years and I've always gotten really good service. Recently, I've been helped by David and Buddy, and they've both gone above and beyond to help! Both of them are sweet and honest! 5 stars for their service! read more

Really nice and great service. They weren't too pushy on things that needed to be done. Tried to help us out on the things that did need to be done. Unfortunately the last oil change was at a different jiffy lube and they created an issue that needed to be fixed this time. They were going to do it at no charge but since the previous service it was out of their franchise they had to charge a partial fee for it. They were really nice and apologetic about it though, and fully explained the situation. That kind of attitude goes a long way in my opinion. Thanks David J. read more

Grossly overcharged me 07 328i I expect 100-120 tops Bill= 142.00 Oil filter =5.00 (fair) Oil 10.00 qt (over priced by 30%) x6.9 Mobil 1 Oil upgrade charge 30.00 ? (What? Did you make the oil better ?) Labor 38.00 (fair) The team was good and I'm sure they don't set the prices but this place needs an economic check- won't be back But thanks to the workers- hope they pay you right. read more

Jiffy Lube - Overcharged !!! - Auto Repair Near Me - Westminster, California

Update: Got a call from "Michael" from guest relations. He asked me about my experience and to explain why I gave them a 1-star review which I politely obliged. He then commented how I used a coupon from Groupon and gives me a 2-minute spiel on how I can earn Jiffy Lube more money by asking for a Groupon price without having to purchase through Groupon. I patiently listen and afterwards ask him if he's going to do anything about my poor experience. He replied, "No, there's nothing to do since you got your oil change. Next time make sure to ask for the Groupon price instead of using one". I hung up at that point. Michael needs to be in sales not guest relations. read more

Came here for oil change, left with other things wrong with the car. Seems like this always happens. Can't not not do it because then your left with nothing but a paper weight. read more