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    Jiffy Lube Oil Change

    3.4 (88 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Jiffy Lube Oil Change

    Auto brake repair

    Auto engine repair

    Jiffy Lube Oil Change Photos

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    On Set 10/24 I requested a service, and the employees told me that I have to wait for aprox. 40 minutes because they were waiting for a vehicle services approval, I asked if they can do my service while they wait for the approval of the other vehicle. And te employee replied " we can only do one vehicle at the time and they were busy. Minutes later I found the guys were just checking their cell and not busy at all, see the attached picture frrom their own security cameras

    Interior View
    Ash G.

    Let me just say that looks can be deceiving. When I came to this Jiffy Lube my first thoughts were, "Damn that's it, this is so small"...but boy did this Jiffy Lube get me in & out fast. I was really impressed with how friendly the staff is. Armando was the one that helped me on my first visit here & not only was he knowledgeable, he was also very helpful in assisting me with my automotive questions. I've came here 2 times already once to bring my mans ride & the second time to bring my ride & both times I've been treating with respect & was in & out in under 15 minutes. What I really like is that they're maintaining quarantine guidelines & overall all around good place to get a quick oil change. Thanks Armando & team for your help

    First time here, quick and easy!   Used my Yelp coupon, great deal !!  Thanks guys for the great service !!
    Lucia D.

    Luckily, I got here and no line, my car was serviced in 20 minutes. I was able to use my Yelp coupon, what a great deal when I checked in today. Friendly staff and reliable. FYI Meat Market next door you buy goodies, if needed. FYI due to COVID bathroom and water dispense are closed !

    After 3 hours asked for my truck back without the rear brakes to be completed.
    K C.

    Update: earlier today I had the owner of the Jiffy Lube contact me directly. He went over and beyond to apologize. I explained to him there were no hard feelings & maybe Frank had an off day when I was there. I looked over his reviews & it seems it was unlike him. Because of the owners effort & genuine kindness I agree to take my truck back to finish the rest of the work. In return I will not let this one bad experience ruin the many other times and years coming to this establishment. I also stressed to the owner he did not need to apologize but he was a very humble person & only wants for his customers to be happy with the service & good relationship with customers and workers. My review changed & won my 5 star review on them. After 5 months, on Wednesday 03/01/23, I took my truck back for an oil change... additionally needed brake fluid, and new brakes. After dropping my kid, I dropped off my truck at Jiffy Lube off Lambert/Gunn Av, Whittier. Francisco "Frank", the only mechanic available at the time with another employee were at the location. Frank tells me it will take approximately 2 hours to get these things done. Mind you it can take a little less or more. After 3 hours I decided to walk back to the location and see if it was ready. Frank did state he would give me a call, however that didn't happen: when I arrived another employee approaches me and I ask how much longer for my truck to be ready. He advises me to speak to the person I made my agreement with. Hmmm ???? Ok whatever, Frank is on the phone on a corporate meeting. Over the phone they are doing raffles or whatever. I ask Frank what happen it's been a little over 3 hours. He then said, "I told you it was approximate 2 hours!" I told Him I understand but it's now 3 hours later, and I didn't receive a call. This way I can make arrangements for work because it's not like I can come in at any time. He continued to say he had to take the rotors to get cut which weren't part of the maintenance and did not have the time to make the phone call. He's saying this while he's on the phone on who knows how long meeting. I said how much longer he said another hour. I said it's not professional to not communicate with a client. This way they may have time to make changes or coordinate. He then had the gals to say, "Maybe you should have had a ride ready if this was to happen for work." Wow!!!! I said, "First of all, I do not like your disrespectful tone. You don't get to tell me what I need to do with my time and with my life!" Then Frank said, "No you are being disrespectful by asking me why I took more than 2 hours." This guy is so full of himself, his ego couldn't be much bigger and setting me straight. Don't know what he was thinking. Then Frank said to me, "We can give your car back without the rear breaks being done!" I said, "You know what, yes give me back my truck." When checking me out to pay, he put on the notations "Rear breaks not completed per customer". Then tell me the rear rotors are cracked. I said it's noted. I paid my $442.98 out of the $898 and went about my way. I left this place of business unsatisfied with the service. The lack of professionalism, respect, and tone he used to speak to me was unacceptable. You can be the only mechanic but you need to have the skills to speak to PAYING customers with respect. They have cameras they can look at how I was with him. I did not raise my voice, I asked questions, and made a suggestion to call your customers when there's something more than the service being quoted for. Communication is key for collaboration.

    Mj H.

    Absolutely horrible customer service, extremely horrible. Probably one of the worst I've ever experienced at an auto body shop. Before I even could pull in , a gentleman that works there, (Tall curly hair who refused to provide name) as he's walking up to my car he trying to be sneaky and hide the fact he's checking his phone to see what time it is. I came around 4:45pm when they close at 6:00pm. He ask me what service do I want and I said oil change , he replies we do $110 for synthetic. I really needed an oil change since being busy from work and final had a time to do it. Which I didn't even ask for a synthetic oil change nor mention one. From his tone I was brought back and asked for manager and he tells me that he's gone. Him being aggressive made me not want anything to do with this business anymore. But I will do what I can to speak to that manager to make sure my voice is heard. I've visited many jiffy lubes in OC/LA never experience an angry dramatic worker like this !

    Front entrance where your car drives in it's like a drive-thru
    Brenda V.

    The staff was very friendly Fernando the manager took care of things he is very knowledgeable great customer service and communication skills. The facility was clean inside and out. There is seating inside and outside. Everyone was wearing a mask this place was very FAST and FRIENDLY I do recommend this place it's right off the corner you can't miss it while you're waiting for your oil change there's a TV repair shop and a lawn equipment store might as well just brows around.

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    5 years ago

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    11 years ago

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    7 years ago

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    11 years ago

    Totally didn't rip me off. Helped me with my car and told me where to get an oil filter and how to change it.

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    8 years ago

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    7 years ago

    Best jiffy lube around ! Felt like I got genuine service, Armando explained everything very clearly !coming back !!

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    5 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    14 years ago

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    8 years ago

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    11 years ago

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    7 years ago

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    7 years ago

    Best customer service I've ever received for anOil Change. Ask for Armando. He was great. Thanks guys !

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    9 years ago

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    12 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    8 years ago

    They provided good service and I didn't have to wait very long for them to finish. They were not pushy to add other services.

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    9 years ago

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    9 years ago

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    14 years ago

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    12 years ago

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    Page 2 of 3

    Ask the Community - Jiffy Lube Oil Change

    Review Highlights - Jiffy Lube Oil Change

    Omar greeted us and was courteous and efficient from the start to the end of our service .

    Mentioned in 7 reviews

    Read more highlights

    Downey Car Care Center

    Downey Car Care Center

    4.2
    (841 reviews)

    I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

    Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

    OC Automotive and Diagnostics

    OC Automotive and Diagnostics

    4.8
    (131 reviews)

    I've had my 2011 Hyundai Genesis Coupe stuck in repair since December 2022 with serious electrical…read moreproblems,no start, bad ECUs, and immobilizer issues. I went to FIVE different shops between February 2022 and July 2024, and each one either misdiagnosed the issue, charged me for useless repairs, or straight-up refused to work on my car because it was "out of their control." I wasted time and money, and my car ended up worse off after every visit.Then I decided to give OC Automotive and Diagnostic a shot. Honestly, I didn't have high hopes after everything I'd been through, but these guys surprised me. Gabe, the service advisor, laid everything out from the start--parts, pricing, and a solid timeline for the repairs. No BS, just straight talk. He even stayed late a few times to make sure parts were ready to go. Every promise he made, he kept. That alone put them miles ahead of the other shops. Kris, the technician, was another level. I told him everything about the car's history with other shops, and he took it all in, gave me a confident smile, and said he'd get it running. In less than a week, he had it back on the road. This guy didn't just fix my car; he cleaned up the mess left by everyone else--reconnected cut wires, reinstalled missing panels, and figured out issues nobody else could. He knew exactly what he was doing and got it done fast. Anthony, the owner, also deserves a shoutout. He broke down their whole troubleshooting process step-by-step and didn't leave me in the dark about anything. He's the type who cares about his customers and is willing to go the extra mile. He even threw in a free air freshener and a discount card, plus he gave me a discount on the overall cost. After all the headaches with other shops, that meant a lot. Bottom line---- If you're done with shops that overpromise and underdeliver, go to OC Automotive and Diagnostic. They know their stuff, they don't mess around, and they actually deliver. This is the only place I'm taking my car from now on. Highly recommend.

    Called this shop to get a quote for a basic oil change on my Jeep Wrangler and was honestly…read moresurprised when they came in about $100 higher than the dealership. When I asked why it was so high, they mentioned it included some kind of "warranty" with the oil change. That didn't really make sense to me for such a standard service and felt more like an upsell than actual value. I'm all for paying a fair price for good work, but for something as routine as an oil change, I expected pricing to be at least competitive with a dealership...not significantly higher. Ended up going elsewhere.

    Jiffy Lube Oil Change - autorepair - Updated July 2026

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