On Tuesday, June 2 2026 I was at the near by Target when I heard a "meowing" emanating from my…read moreengine. I went to Good Year for some help. All the employees were so kind and helpful. They put my car on a lift, and after much up and down with lift, 1 of the guys was able to gently extract the kitten from the engine. Because nobody was able to take the kitten home, they called animal control to help the little guy find his furever home. Thanks to all the employees for kind act.

Had a low tire pressure warning. Went to GY on Richmond Rd in Williamsburg. They fixed it in a…read moreshort time and didn't charge me. They were polite, professional and wonderful! They were very busy and I can see why! Wonderful!!!

My go to for all kinds of repair. Pricing super reasonable and they're so reliable. I've had them…read moredo every bit of work I've needed for months, clutch replacement, wheel axels replacement, headlight assembly, tail light assembly, and much more. They work quickly and quality of work is amazing. They've never steered me wrong. Seriously amazing business with great employees. (Also never made me feel like shit about getting all this work done on my 200,000+ mile car that I have an emotional attachment to, like other shops)

This shop was a life saver!!! They found me a tow company when I was stuck at Busch gardens fixed…read moreme car in no time which allowed me to make the 5 hour ride home all reasonable price with great communication! I can't even find service like that in my home town!! Highly recommend

We are really lucky to have Auto Clinic at Longhill in Williamsburg! They are fast, friendly, and…read morealways charge less than I think it's going to cost. Highly recommended!

The staff was courteous and I was kept up to date. I thought I might be having transmission issues,…read morebut thank goodness they discovered my breaks were sticking or I might have had a bad accident. I was recommended to them by two older women...and if they liked them, were could I go wrong? They repaired my car in the time period they said they would Thank you for your speedy service!

Not to sure what happened with the other reviews/experiences but I had a very simple and easy…read moreexperience. I went in to get an oil change only and they asked me all the questions and services I needed. And answered my questions beforehand. The workers were nice and friendly. It truly did take about 15-20 mins only and we sat in an air conditioned room which was nice considering it was 89 outside and humid. They were transparent about the charges before paying. I even asked about a coupon and they had one for me that qualified. Overall, not to sure about other services but at least I'd come back for an oil change again.

I swung by Jiffy Lube expecting the usual: a swift oil change at a decent price. And to be fair,…read morethey delivered on that front. But this visit felt like watching 'Mission: Impossible' only to realize mid-film that Tom Cruise had been swapped out for Nicolas Cage. Surprising? Yes. Confusing? Absolutely. Eventually, you just go with it, hoping for the best. The customer service this time around was... let's say, underwhelming. The staff barely acknowledged my presence, and the person assisting me spoke so softly I thought I was eavesdropping on a library whisper. It lacked the professionalism and enthusiasm I've experienced in previous visits. On the bright side, the oil change was completed, and my wallet didn't cry. But Jiffy Lube, if you're listening, a little more pep and acknowledgment wouldn't hurt. Because while I came for the oil change, I stayed (or rather, endured) for the service--or lack thereof

Oh Dwayne and Seth and Andre took such good care of us!! Lickity split and so friendly bonus, they…read morehave a machine/container that pumps the oil out, so you can see the process!! I'm bringing my son next time, he will have a blast watch them blast out all the old oil

First, the employees are super friendly and seem competent. Wait time not bad. I was very…read moredisappointed, however, with being told they were out of windshield wash fluid again. This makes two times in a row. Walmart is right across the street. Why can't you buy some to have on hand until your supply comes in? That would be really great customer service. My invoice says "windshield wash fluid level checked and OK." Absolutely not true. My last visit I got full synthetic oil, and the employee told me that I would be able to get 5000 miles, which was on the window sticker. This time I also got full synthetic and there was no mention of miles, and the sticker says come back in 3000 miles. This just seems not right. I want to trust this place as it is near my house and convenient. But just not feeling it.

So we were visiting from NYC and drove about 400 miles and unfortunately when we woke up we had a…read moreflat tire. After trying to fill the tire with air and would still get a flat tire we realize we needed to get it fixed. Emma who worked behind the front desk was so knowledgeable....not only did she help us with getting new tires but she was so involved with the service and repairs herself. I also was so shocked how accurate they were with time management and my car was done so quick. I hope to never have car problems again but if I do...I know exactly where i will go. Reliable Fair Quick and very friendly

i took my car for a in my radiator leaking they had my car for 6 days and when i went to pick-up…read morethe car got one block, and the car run hot i bring the car back they needed the car for one more day. I don't trust it and i was very upset when i had to come back to get my car and when i did as i was leaving one of the work said something smart but i kept going i get to my car one of the worker came up behind my car raising his motor in his car i pulled up and got out my car to what's up but he kept going pass me my wife and kid just looked at him i will never bring my car back there again. Now the manager Cody king has great customer service but his worker are trash.

Thorough, highly reputable, and yes, friendly…read more Another shop in town failed my car's annual inspection for worn rear tires. Firestone is my go-to tire place and so I ordered two replacement tires. When the lead technician, JR, went to install these new tires he also measured my existing tires, discovering that they were in very good shape and would pass inspection. And then he did the right thing: He called me to make sure I wanted tires that I didn't necessarily need. I had my car re-inspected at Firestone, passed with the existing tires, and it's the best $20 I've ever spent. Now Firestone will be my go-to for other services as well.

Getting a flat tire in a hybrid that comes with a can of fix a flat and small compressor is not a…read moregood way to start the day. Fortunately the tools gave me just enough driving distance to reach Firestone. I was able to book a 1pm appointment online, received a confirmation call within 10mins and was able to drop my car off at 10am to await service. My wife and I were hopeful to get the car back before the store closed. We were shocked to get a call at 12:30pm letting us know the car was ready for pickup - a full 30 mins before our appointment time!!! I've never been treated so well when getting my cars serviced - well done to everyone on the Firestone team!!!

These guys were great. Had a nail tire and didn't even charge me to repair my tire awesome!read more

Just wondering when the broken window is ever getting fixed. Been that way for way over a year at…read morethis point.