This is the second time in a row. They have left cheese off of my order and I don't know why because I never requested that. Update: called the store to tell them what happened and was told a manager would reach out and it's been almost a week and nothing read more

Jimmy John's - This is the second time in a row. They left the cheese off my order - Sandwiches Near Me - Diamond Bar, California

I have to say for a sandwich store Jimmy John's needs a lot of improvement. I have been here twice and felt that there is literally no customer service whatsoever. Wanted to say since it is close by maybe I could order from here more often. The overall amount of meat inside the sandwich is so little that I wouldn't even reccomend anyone to come here. Both times I have ordered their turkey, it was dismal inside. Save your money or spend it elsewhere. read more

Jimmy John's - Up close - Sandwiches Near Me - Diamond Bar, California

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I had a great experience at this Jimmy John's location with the service Diego provided.. I had not been to Jimmy John's in years but thanks to TikTok, I decided to give them a visit.. The store was very clean and Diego explained their rewards program to me which I ended up signing up for since it's free with a lot of perks... He was so pleasant and truly went above and beyond to explain everything to me.. This location is located across Target Shopping Center close to Starbucks.. I will be back for sure, to try different sandwiches on their menu.. read more

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While looking for something to eat for lunch. I wanted to have jimmy John's. I've been here before and tried their sandwiches and they were quite good, but trying this chicken gyro this time around. I would have to say, it was not good. No flavor, felt like they rushed putting this together and had A TON of lettuce which was overpowering and had to take some off. I definitely won't try that item again. read more

Jimmy John's - CHICKEN GYRO - Sandwiches Near Me - Diamond Bar, California

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We are regulars here but I haven't tried a variety of the sandwiches. I almost always get the Vito, add hot peppers. I took 1/2 to my mother recently and she's still talking about it. My friend always get the Turkey. Not sure why we're so boring here. I guess it's because we don't eat it often enough to get tired of it and Italian subs are my favorites. The bread is good, unlike subway. Staff is fine here, I order online as they have some rewards in the app so not much interaction but the quality is very consistent. Clean store with room to eat in. read more

I entered and Nataly, the order taker didn't greet or speak, she stood behind the counter and didn't even look at me until I talked first. I was waiting for her to greet me but it never happened. I had a regular Tuna sandwich and a regular drink and it came to $14.26. The sandwich tasted good and the store was clean. I may be returning. read more

Jimmy John's - #3 TOTALLY TUNA - Sandwiches Near Me - Diamond Bar, California

Walked into this Jimmy John's and wasn't greeted by either of the two employees working. I walked up to the counter, and one of the staff members just stared at me without saying, "Hi," "How are you?" or even, "Can I take your order?" After an awkward silence, the only thing she said was, "Are you ready?" I replied, "Yeah, I just wanted to make sure you were ready." Customer service goes a long way, and unfortunately this experience fell well below expectations. I definitely won't be visiting this location again. read more

Waited 7 minutes to be greeted, got to the location at 6:55pm just for them to let me know they're out of bread for 2 hours... The guy even suggested to order through the app before he told me he was out of bread... read more

Enjoyed the sandwiches at JJ , the service was fast and quick and my order was done minutes before I arrived! Loving the new Greek Gyro , the taste was fabulous especially with the tzatziki sauce! Would remember this sandwich especially if you love Gyro's. They also gave a chicken wrap in pita as well. read more

This review is strictly for unwich (lettuce wrap) ordered through their app. I've ordered several times from here and 4/5 times the lettuce wrap is perfectly wrapped! It's very hard to get it right as places usually fail because the lettuce rips apart or it lettuce is not big enough to contain the fillings. But jimmy John's got it down!! Portions are pretty good and it's so easy to order from the app. Thank you for training your employees well in wrapping these wraps! Absolutely love that we can customize! read more

Jimmy John's - Unwich - Sandwiches Near Me - Diamond Bar, California

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Called to make adjustments to my online order due to allergens, was told to be placed on hold by the girl working on Nov 4th 12:30ish PM- and was told to be placed on hold for a good 15mins u til they finally answered, then hung up. What a joke- processing a refund as I speak. read more

Don't come here unless you want to scammed. Other reviews about portions are true. You'll get better and cheaper food at Subway. I ordered the chicken bacon sandwich which is supposed to come with: chicken, bacon, provolone, ranch, lettuce, onions and mayo. I customized the sandwich and removed the bacon since I don't eat pork, and added cucumbers. First bite into my sandwich and thought they gave me the wrong one so I opened it further to inspect and literally found 3 pieces of thumb sized chicken in the ENTIRE sandwich, a small piece of melted cheese, no onions, and no ranch. I almost LOL'd when I saw it, couldn't even be mad cause it was comical. Fool me once shame on you, cause you sure as hell won't fool me twice. Go somewhere else for your meals unless you want to be robbed in broad daylight. I understand business is tough nowadays, but you won't succeed by scamming your customers. read more

Jimmy John's - The thumb sized piece of chicken in my ENTIRE sandwich. What a joke - Sandwiches Near Me - Diamond Bar, California

My favorite go to sandwich place. Sandwich is always consistent, service always friendly and place is always clean. 10/10 !

Store has new ownership from a year ago. Their prices are pretty solid compared to Jersey Mikes. Closer to subway prices, but JMikes quality. Definitely becoming my lunch spot. Very clean restaurant compared to other places I have been. Manager told me toasted subs are coming in 2025 so looking forward to that. read more

Jimmy John's - Beach club and Jimmy it up - Sandwiches Near Me - Diamond Bar, California

Good Jimmy John's location! The two gentlemen on duty were attentive, friendly, and prompt. The tuna sandwich came out in moments - well constructed and flavorful. Easily worth the $7.50 Parking was easy. Restroom was clean. Would return! read more

Jimmy John's - Sandwiches Near Me - Diamond Bar, California

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Best Italian Sub on the west coast by far. They give the most meat and the staff are awesome, besides they are polite rare these days. I recommend this place if you're looking for that New York style sub this is where you go. Tell them Perry Sent you. read more

Stopped by to grab some subs and it tasted great!! We got the tuna sandwich and the Italian sub with jimmy peppers and some fried jalapeño on the side! Love their bread and everything was so fresh! Great service and was out within 10mins! read more

I had a great experience at this Jimmy Johns thanks to a worker Kimberly that went above and beyond to help me out. Very friendly and patient. read more

I remember trying Jimmy John's in Tempe, AZ, many years ago, and it was not a good experience, so we have not been back in over ten years. This Jimmy John's experience in Diamond Bar, CA, was amazing. The bread was fresh, the portions were good and the quality of the ingredients are so much better than other sub/sandwich places. We found a new favorite sammie spot. #7 Spicy East Coast Italian has the right amount of kick without being over the top #9 Italian Night Club was amazing with a splash of oil & vinegar #14 Bootlegger Club with pickles is my new go-to favorite #15 Club Tuna was delicious and not fishy at all read more

I've seen on other reviews that this location is not known for its friendliness. I wouldn't say the workers are unfriendly but they are definitely very busy and just a bunch of young guys who want to get the job done. (Haven't seen any female workers the past 3 times I went). Two of the three times I've come here it was very busy and they HUSTLE. I am totally okay without having someone greet me and ask me how I'm doing if that means I can get my sandwich in 10 minutes or less when there are 10 people in front of me. The rewards system is FANTASTIC. It definitely recommend you sign up even if you are coming here just once. After your first purchase your next sandwich is free. Also the cookies here are delicious! read more

Lifelong sandwich connoisseur here who has been known to drive out of his way for elite sandos! While Jimmy John's will never be confused with sandwich temples like Bronx Deli in Anaheim, Miller's East Coast Deli in San Francisco or Katz Deli in New York, JJ's offers exquisitely clean stores, the fastest order turnaround in the business and consistently reliable meats, cheeses and veggies. Public Service Announcement: Jimmy John's is the Maytag of the sandwich industry. if you're in pursuit of a divine sandwich that'll put goosebumps on your arms and wet your eyes in appreciation, look elsewhere. But if you're looking for a good, solid meal made with super fresh bread baked on the premises within a few hours of your order, then JJ's is your spot! While everyone has their own favorites, we recommend their roast beef, turkey or ham sandwiches. Their Jimmy Cubano is a special revelation, an ode to Havana style sandwich with unctuous, fresh cut ham paired with bacon, provolone, mayonnaise, Grey Poupon mustard and pickles. We suggest customizing yours by removing the pickles, minimizing the Grey Poupon down to "light" and adding the shredded lettuce. Result?! An exquisitely textured sando with the bread/lettuce and bacon playing the crunchy part and the extra mayonnaise providing the silky, smooth lubricant part to create JJ's take on Sandwich Perfection. Special kudos to owner Adrian and his team for keeping their store so beautifully clean and polished. I've been to the Diamond Bar location at least five or six times/year since they opened in approximately 2014 and have always been impressed by the dazzling, well polished interior, floors and surfaces. I have tried every sandwich place available in the Diamond Bar/Walnut area, and Jimmy Johns beats the snot out of Subway (the "sub" surely stands for subordinated quality ingredients!), edges Firehouse Subs and their super salty sandos and competes on equal footing with the oft-overlooked Capriotti's. read more

I think these sandwiches are better than the ones at Subway. Higher quality meats and ingredients. However, the taste of the sandwiches wasn't mind blowing enough for me to keep coming back. I will always prefer the sanwhich choices from real italian deli's. It was a pickup order and interaction with emoyees was limited as they have your food ready and bagged near the front entrance doors. read more

Jimmy John's - Little John #5 - Sandwiches Near Me - Diamond Bar, California

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This is my go to sandwich place. The bread is always fresh and the sandwiches are consistent and good. I like the roast beef and turkey personally. Plus it's right next door to Crumbl and Starbucks so I can get all my food needs met in one stop! read more

If you want meat in a $10 sandwich, don't go here! The biggest bait and switch I've ever seen. The pictures show a fair amount of meat in the sandwiches . I ordered a capicola and provalone sandwich. It had one thin layer of capicola placed end to end, four pieces sliced so then light came through the slices!! Needless to say we couldn't taste the meat, or cheese on the lettuce and bread. Unbelievable. How can they stay in business? read more

COVID TAKE OUT REVIEW: Sadly all the locations near me closed so this is the closest one, but this is worth the drive and by far one of the better sandwich shops around here. Ordered online in their app and it was super easy and they even have a promo now of 20% off which is great because this is more money saved and less contact with people especially during these pandemic times. I ordered my fav Italian night club which I'll never get tired of. I just wish I ordered it with extra mayo because the mayo they use here is delicious, especially with their French bread. The sandwich was loaded with meats and toppings and for an 8 inch sandwich, it was perfect. Also nice that I got a free sandwich of any choice for ordering online so even more saved. Overall, service was super fast and my food was packaged nicely even with safety tape. Highly recommend! read more

We came in and it was pretty busy. Before we walked in the next customer in front of us was up against the door. That's how busy they were. There was a lady worker. She's a regular. While the guy at the cashier was taking orders. The lady was already listening and working on the sandwich orders with the other employees. Then she would ask the people in line their orders before we even got to the cashier. By the time we even paid our order was already all done. We were so amazed with her efficiency that we asked for her name. Thank you Virginia!!! You're awesome!!! As for the sandwiches they're always fresh and made well. read more

The food was ok. I ordered the little John #5.. I would have to say customer service was ok.. you don't feel welcomed when you walk inside the store. It's kind of a sad place to be. I don't know if I would ever come back! But maybe I'll give them a second chance.. I had a hard time using the Tmobile Tuesday coupon and contacted the customer service rep. They were able to help me fix the problem and I got to use my free coupon for the little John sandwich. The bread and meat inside was kind of bland. I was expecting more flavor. But maybe one day I'll go back there. read more

Ordered a sub here tonight! Bummer they ran out of tomatoes! But they are nice enough to ask me and tell me what options I have, and replaced the tomatoes with whatever else I wanted! So cool. This location is kept well clean, no wait and playing music, cool little place, maybe this business gets more traffic during lunch time, I was here at night and it was all quiet. Keep it up! read more

Jimmy John's consistently has good food. I always change up what I order so it's a little bit different each time. I've had it in multiple states. read more

Friendly employees. This review is only based on the presentation and quality of the sandwich. It was very thin, hardly no veggies or meat. Paid an additional.50 for guacamole but I couldn't even see it... haha. Wouldn't come here again. For the amount paid I wouldn't come back to this Store. Our go to Jimmy John's is city of industry. We just happened to be around this area. read more

Got the turkey Tom and it was absolutely flavorless. . I'm not sure if this is all Jimmy John's or just this location. Definitely never going back though. read more

Sub places are everywhere, and to be honest, they blend together in my mind. Then JIMMY JOHN's came along forever emblazoned in my mind because of their UN-wich! I have been trying to eat low carb and truly miss sub sandwiches. Most sub places my only option is to cut up the meet and put it over salad. Eh, it's ok. HERE the UN-WICH is my new favorite! They take all the good-quality meats and cheeses and sauces and wrap it in lettuce with a skill that only in-n-out can match. Nothing falls out, it's SO delicious! I highly recommend it! read more

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If you're in need of a quick bite, Jimmy John's will do the trick. There is nothing exceptional about their sandwiches as they are much like homemade sandwiches. So it's hard to justify the prices here for what you get. The last time I stopped by, I ordered the Turkey Tom sandwich and it was about $8 (without drink or chips.) However, I will say that it was a solid sandwich. I like that they include sprouts (optional), avocado, and use all-natural turkey breast. But again, for the price, I'd rather get something that I'm not able to easily make at home, so maybe I'll try a different sub next time. Just my honest opinion. I would be back though if I'm ever in a rush and just need a quick sandwich to fill me up! read more

Jimmy John's - Turkey Tom - Sandwiches Near Me - Diamond Bar, California

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Literally bread, poor quality deli meat, and Mayo. Cold cheese only. I don't know how this place is still on the map. $2 quality sandwich for $10. Go to subway read more

I don't really like to leave negative reviews, but I've been to this location quite a few times and unfortunately they have literally never gotten my order right. Usually I order some kind of up-charge (avocado, bacon, extra meat, extra cheese, etc.) and they have ALWAYS forgotten to add it. I'm usually running to go, so I don't realize until I'm home and I usually just eat the charge. After this happening 3 or 4 times, I finally called about the issue. The gentleman I spoke with over the phone was very kind, and said they could comp me a sub. I was supposed to give them my name the next time I came in, and they would be able to prepare it for me. When I went to redeem it, they said that they weren't able to comp me. Today I came in at 5 PM to order 5 giants (which I know is a pretty big order, but it doesn't seem SUPER unreasonable to feed our family of 6.) However, they said they weren't able to make it because they didn't have enough bread. I actually worked at a sub shop in the past, so I totally get it if you run out of bread at or near closing... but at 5 PM? Right at the beginning of the dinner rush? That was pretty frustrating. read more

Sandwiches are fine. Nothing to rave about, just fine. Service is awful. Owner obviously doesn't care. Their phone has been broken for months so you can't really hear to place the order. They rave about how fast their delivery is yet they often don't have any drivers to deliver the food. So you order sandwiches and just go pick them up. You usually have to wait because they haven't bothered to make your sandwiches yet. read more

No Turkey at all in this unwhich like on piece I'm basically eating lettuce! I've gotten way better unwhich so it must of been the people working! But come one man! Annoyed!! Kind of makes me want to drive it back there cus I'm soo annoyed just wasted my Money! Ugh!!! read more

Jimmy John's - Beach Club Unwhich - Sandwiches Near Me - Diamond Bar, California

I have been utilizing the app and picking up my order. I love the process. It's fast and the staff is consistent with being friendly and helpful. The quality of the product is always fresh. I tend to lean towards the tuna sandwich and every time I order it it's never a disappointment. Overall experience is always great!! read more

I'm extremely disappointed and dissatisfied. I ordered the veggie sandwich #6 and there's no avocado pieces on it. There's a watery avocado spear on it that's hidden between slices of cheese. For the price, I expected more. Prices have go up since the last time I've had Jimmy John's for bare minimum sandwiches. Overall, just not a worth it place to eat for me. read more

Jimmy John's - Veggie #6 - Sandwiches Near Me - Diamond Bar, California

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Date of visit: October 30, 2016 For National Sandwich Day, might as well review the most recent sandwich place we visited over the weekend, which was Jimmy John's. While San Diego County doesn't have one yet, the Southland has a few - the most recent being the location near my girlfriend's place. We came in and placed our orders: the #5 Vito (Italian sub with Genoa salami, capicola, and provolone) for my girlfriend, and the #2 Big John (roast beef and cheese). Yes, these 8" subs come out fast, and the French bread that they come on was pretty good... but it feels like there's something lacking within the sandwiches. While the roast beef and the Italian meats in our sandwiches were on point, there just needed to be a little more oomph in terms of flavor (we didn't know that you could add on extra veggies and dressing - and given how we both felt like it didn't fill us up, that would've helped). Perhaps we should've ordered one of the Club sandwiches or even the J.J. Gargantuan instead... however, we did like the chips that we chose for our combo; at Jimmy John's, you can choose from either kettle chips, a cookie, or a dill pickle. My girlfriend and I also liked the motivational signs around the restaurant, as well as the classic oldies being aired over the inhouse speakers. And, no trip to Jimmy John's would be complete without going into the bathroom and checking out the descriptions of what type of bathroom user you are! Although, I noticed that my type was left out... The Librarian (what can I say - I like to read on the throne)! Overall, not TOO bad... but if Jimmy John's does decide to expand to San Diego County, they need something to stand out besides their speed of service and tasty French bread. read more

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