I got food poisoning from eating a tuna sandwich here! Place was sloppy and dirty, Lack of urgency. I won't be returning there ever again!! Save your money! Very disappointed because I loved Jimmys but once you get sick from eating somewhere, forget about it! read more

Not empressed at all my friend waited for this sandwich shop to open. We got so excited. I ordered a sandwich and it was very bland and they didn't even toast it. It looked so pale that it didn't look appetizing. I ate half and I really didn't get excited. read more

Great place to get a quick bite on the run. I usually get their Vito sandwich which is their version of Italian with Genoa salami, capicola, provolone, lettuce, tomato, onions & vinaigrette. $4.95 for 8" sub isn't a bad deal, specially with fresh ingredients. Give it a try. Overall (4/5) read more

Pretty good sandwiches, amazing bread. I always have them leave the bread in, instead of hollowing it out on my sandwich. It's that good. Sometimes someone at this particular restaurant is a little heavy-handed on the onions, so now when I order, I always as for light onions. Agree with another reviewer who was confused about their delivery area. I'm about a mile away, and it takes me 2 minutes to get there (3 if I get stuck at the light at Eastern). We had an event at our office, and I'd just assumed they would deliver here, so I sent our attendees a link to their website so they could let me know what to order. When I placed the order, I found out they didn't deliver here. When I went to pick it up, I timed it in the car....it was 2 minutes 43 seconds to get there. Very confused about their delivery area. I do enjoy their sandwiches though, and this will be added to my lunch options for sure. read more

When the freebies aren't available, be honest, and usually they are honest about that. I asked for the Gray Poupon mustard ONLY and was told it came on it already. Two minutes later I bit into some mayo and no dijon which is currently still making me nauseous. Took it back and he did make a new one with some other kind of dijon. Never got my pickle and no napkins either. Paid 11 dollars and starting to feel like it's going to be a long night up puking. I did get a free sub coupon via email. I will use that at a different location. read more

Asked for a giant size #11 to be wrapped as two separate halves as I would eat a half in store and the other one later. Was told they can't do that. I'd need order 2 separate regular size subs at a premium for that. When greed breeds idiocy.... Ham tasted weird read more

Service was great! My sandwich was made quickly..fresh & tasty!! Clean location & polite staff! Good job JJ's!!

This is the third Henderson establishment that was just crap service today. The girl at the front counter was just not happy to take our order as she was sitting down eating and talking with another employee before she had to get up. She huffed when my son said he didn't want any mayo when she was repeating the order. WTH! That's the point of repeating an order. Then, everytime customers walked she would roll her eyes and be annoyed with customers walking in. This is our first time to this location and probably the last. read more

I'm so glad they opened this location! This place is near my house, and before this, I had to drive all the way over to the one on Rainbow. The establishment here is always clean, and the employees really understand what customer service is, and why it's important. There sandwiches are far superior to Subway, and the extra price is completely worth it. read more

Screw this place hard. I ordered a turkey sandwich with double turkey and got one THIN layer of turkey. ONE. THIN. LAYER. In essence I paid $7 for a small loaf of hard french bread. Now I'm starving after eating it and I'm out $7 I could've spent ANYWHERE else and gotten more value. This is not a sandwich place; its a bread store. read more

This location needs a new delivery driver the guy who comes in on the weekends is always rude. Snatched the receipt from my hands as soon as he sees I didn't tip and I didn't because he's so rude! Never again will I order from this location! & no this isn't the first time I order from this location and get the same attitude from this guy. read more

Me and my boyfriend are hooked on the gargantuan sandwich ! I love adding the avocado spread but I noticed if I don't eat it that day it's just not the same if I have any leftovers! But other than that it's huge and has literally every meat you can think of on there! read more

The cold sandwiches are bla. Make sure you add a lot of stuff for flavor because the standard sandwich comes with only mayo lettuce and tomato. read more

Great service and soft bread - yumm but get double meat if you want more - quick service with a smile

My family and i were standing outside and we're african american and the gentleman that was standing at the front took everybody else's order before ours (even the gentleman that had walked up after us that was standing behind us). Very bad customer service and you guys lost us as customers. read more

You know.... I really wanted to like this place. I've seen the commercials for fast service, which definitely held up to that standard. But I got the veto, and it was alright. I was really excited to have SPROUTS on my sandwich, but they didn't have them. Idk if it's just this location, but I was unfortunately underwhelmed. 3 stars for fast service! read more

I was very upset with the service we received from this establishment on St. Rose. We had ordered several times before and they always delivered to is right down the street, barely a mile. But we received a call from a rude employe, stating that we were out of their delivery zone. When we tried to explain our previous deliveries, the employe interrupted several times and talked over us. We told them to keep the food and we are no longer eating at their establishment. read more

We were frequent customers when this location first opened but stopped because they kept screwing up our order . Nothing like getting home to find your order is incorrect. Today I stopped in to try again and they screwed up again i.e., mustard missing, peppers on wrong sandwich! Guys get it together...there is too much competition in your immediate area and more coming. I won't be returning. read more

Yup, they messed up my online order. I ordered one Gargantuan and one Beach Club. I get the food home to find they gave me two Beach Clubs. The Club is $6 something and the Gargantuan is $9 something....they owe me $3! read more

Jimmy John's used to have great sandwiches. They would put an ample serving of meat. I always add avocado as well. This time I had to pay for extra meat to get more than 3 thin slices. The portion of avocado only cost 79 cents but was spread so thin I could not even taste it. I was extremely disappointed and will not go back again. read more

As a frequent visitor to jimmy johns, I was very disappointed with this one. So disappointed that I will not return to this location and will not recommend it to anyone. Me and my boyfriend walked in and approached the cash register. The entire staff of 7-8 people working were chatting and not paying attention. When someone finally decided to take our order they seemed like it was a trouble to take our order by no means did the man pay attention to what we were saying. I ordered a number 12 with hot peppers and I ordered and number 13 with hot peppers on the side. When I picked up my sandwiches at the end of the line the girl at the end sloppily wrapped our sandwiches and threw them on the counter in front of me. I mention that I ordered hot peppers on the side. Her tone was very rude when she let me know that they were not allowed to give out hot peppers on the side because she did not have containers to put the peppers in. I told her that I would not care if she wrapped them in a sand which paper. With an even more ride tone she said no. I asked her why the man at the register would let me order them on the side if they did not do that and she proceeded to grab Brad, the man that took my order. He told me it was against company policy to give out condiments on the side. I grabbed my sloppily draped sandwiches and walked out. I was blown away with how rude everyone on the staff was. I will take my business to another Jimmy Johns even though I live down the street from this one.. Very disappointed with my favorite sandwich shop. read more

I was in the plaza driving through to get to Lowes when one of the delivery drivers came through the parking lot and did not stop at the stop sign. He almost crashed head on. From there I pulled in front of him to try to get out onto the street and stopped for a couple of seconds to drop someone off. He then honked at me, drove into the oncoming traffic lane, just to swerve to be in front of my car. Almost cause 2 accidents. Very bad drivers. read more

Reason for my rating was due to anything bad. The service was great. The sandwiches ordered were "okay". I expected more out of my sandwiches. The menu is very basic and simple which is normally a great thing. However, the price paid for my 3 sandwiches was quite expensive. They did taste good but not worth the food to price ratio. read more

The sandwiches are good overall. However, they are so focused on making it fast, that they screw it up most of the time...have to start over...then, still screw up and miss the ingredients. It's really aggravating that there is so little attention given to the order. It shouldn't be that complicated. read more

You call this a gourmet sandwich? You need to get out of the business! If I could upload a picture I would. I ordered the Italian Night Club and I LITERALLY got 5 very thin slices of salami and 2 thin slices of what appears to be ham and no capicola! What the heck? I could put these deli meats on 3 saltine crackers and call it a snack. The bread is what filled me up and I paid $7.50 for this. NEVER again! read more

I think it's sad that the place i'm about a mile away from the place and I'm considered outside of the delivery zone... I know guys at the University would BIKE even farther... these guys drive cars... sad read more

Not very good customer service. I added extra meat to a sandwich and watched the sandwich make not put it on there. I asked the cashier about it and he said they did but confirmed to make me happy. They didn't. I clearly was ordering to go and the girl tried to hand me two sandwiches and two bags of chips. I had to ask for a bag. read more

They will not sub anything. I'm so upset cause my eating habits are very picky. Will not come here again. Really u will not change the shredded lettuce for whole lettuce. So not happy. read more

Love jimmy johns!!!! One of my favorite sandwich places. They always make the sandwiches fast fresh and fabulous. All their employees are very nice and polite. As many times as I have been coming here I have never had a problem. One thing I would change is there delivery policy!!! I wish they could deliver to my house I would have them come all the time lol. read more

I'm a fan of Jimmy John's. #5 Vito with Thinny Chips and a medium soda. $8. Service is good. It's fast food but better, in my opinion. I like their bread. The place is clean. The people are nice. There really isn't too much to say. read more

Fresh, fast and well priced. Very happy they moved into the area. It is always clean. Everytime I jave gone there has been one of the staff cleaning. Fun atmosphere. ..usually have good music playing too. read more

I don't want to sound like a total kiss ass lol, but tonight was the first time I have ever eaten and had delivery from Jimmy John's and I truly could not be more satisfied with my ENTIRE experience! Mark, my order Taker, was very friendly and insanely helpful, plus the over all tone he expressed was quite enjoyable. Then within 15 minutes of ordering, my meal had come and the man (whose name I'm unsure of / long hair, tall) was also ridiculously friendly! He smiled the entire time and even laughed at my cheesy joke of them being "freaky fast" haha THEN to top off this amazing experience, the food was just undeniably delicious! The meat was so fresh and filling, plus the bread was perfect texture ( and trust me I am super picky! - that's why I'm writing this review because this "genuinely satisfied" feeling very rarely happens with food or delivery for me! Lol ) plus the drink was well mixed and had that ice that was that small crushed kind that gets your soul all happy :) not to mention the cookie that was a warm and chewy delight! It was all so perfect and I really appreciate every one who helped shaped this experience for me! You have honestly created a life long customer and I couldnt be more grateful for all the hard work everyone put in to doing so! Thank you - Ashlie read more

Great sandwiches, and they were so fast I nearly did freak. Unwich helping me keep it carb free! Holler!

Solid place for sandwiches. Usually quick service, they do have delivery as well. A lot of good options for sandwiches. Affordable quick lunch. read more

Food is decent but service is horrible at the St Rose/Eastern store. They don't listen to any of your requests. Then when we asked to have it fixed, they told us we needed to ask for it when we ordered, which we did. Just not worth the hassle. Go somewhere else. read more

We've been going to Jimmy Johns for years and I love their sandwiches! But the customer service at this location SUCKS! The cashier wasn't friendly at all. He put my order in wrong, then when I went back to tell them it was wrong the first guy just looked at me like I was stupid and told me sorry we can't add cheese and mayo. I told them well that's what I ordered. They had to stop everyone else in line to go pull up my receipt. Then came back and told me "oh he didn't hear you so I can go back and ring you up for a piece of cheese." Are you serious...10 mins and all this trouble for 1 piece of cheese, that YOU messed up?!? I'll drive out of my way to go to a different location next time. Horrible customer service!!! I would give them a one star, but the sandwiches are still tasty. read more

Great service and great food. Very clean and large space that supplies enough seating. One thing that annoys me is that they never have napkins. I couldn't seem to find any. read more

I get deliveries from this location often, they have been perfect since day one. On time, service is great with my clients. Can't ask for anything more read more

Always friendly and fast delivery. I'm not picky about my food like some of these other people so I have nothing to complain about!

We just moved to a new office and sadly my car is out of service and I am waiting for m new car to be done. Anyways I went online to order lunch and didnt want pizza or any of that crap, found JJ score!! I ordered online, fast , easy, and dont have to talk to anyone. Not even 10 mins the front desk calls to say my lunch is here ! I love JJ food is good a sandwich is a sandwich not sure why people bitch that its not subway, subway sucks and its nasty food. Jimmys is the way to go, fresh meat and made quick. If you're complaining about it not being subway go back to subway and eat your processed meat that has no nutrients. PS Subways lettuce is horrendous! read more