Walked in and no one acknowledged me, even though they greeted the other three people. No problem, I get that it gets busy. Then my food gets put on the counter, the guy looks at it, sets it back down, and instead of wrapping it up and handing it to me, he just leaves it sitting there. He grabs a different order and gives it to the next guest instead. Like... what? So now my sandwich is just sitting there untouched -- no bag, no communication, nothing. I finally had to ask if it was mine and point to it since apparently nobody realized it was just sitting there. And then the nerve to tell me to "have a nice day" on the way out... guess not. No greeting, no communication, and my food just left on the counter. That kind of service ruins the experience. I'll probably continue going to the location closer to my workplace since they're considerably faster and seem much better staffed. read more

Rip off. Avoid!!! Paid $6 more for double meat and they totally ripped me off!! Terrible location, extremely slow!!! See pictures!! read more

Jersey Mike's Subs - Double meat chx Philly paid $6 more and got this - Sandwiches Near Me - Las Vegas, Nevada

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Place is always clean, bread is always fresh which is what I crave there. I see them cooking the bacon so that's for sure fresh as well. Service is always sweet fast and efficient. I love their cookies but sometimes they are burnt and I hate that. Besides that appreciate the fresh food from a chain restaurant. read more

The customer service was amazing and truly made my day! Not only was the food great, but the two assistant managers that helped me out at the front were so kind! Will be coming back anytime I'm in the area read more

This is literally THE BEST location of any sandwich shop simply because everyone there is so nice all the time. My family goes here at least 3-4 times a month and every time we get the same super nice super friendly service... and its not just certain people its the entire staff. I just went tonight 6/12 and the two young men working were so nice and helpful. They made suggestions and helped us figure what we wanted...honestly our favorite fast food go to and wont even bother going to other locations either. read more

Malik and Cayden had exemplary service. They recommended a sandwich and got my order completely perfect! I was in and out the shop within 5 minutes. The food was delicious! read more

Jersey Mike's Subs - Sandwiches Near Me - Las Vegas, Nevada

Service and quality of food can be better. I'm a regular at the other nearby locations and this location is very different. The wait time to order your sandwich is very slow and the bread is very stale. I figured I would try this location again 2 months later and it's the same experience. Unfortunately, I will not be returning back to this Jersey Mike's. I see multiple reviews regarding similar concerns and it seems to not change??? read more

Jersey Mike's Subs - Stale Bread - Sandwiches Near Me - Las Vegas, Nevada

Jersey mikes responding to me was encouraging, but I wish I can say things changed. Food is great, people are nice, just severely understaffed. I avoid lunch and dinner hours read more

We've always loved Jersey Mikes and were so excited when this one opened up close to home, but we've been so disappointed. The bread is almost always stale and hard as a rock. When I go in to order in person I have to stress that I want fresh bread. They put way too much lettuce on the sandwich and I have to tell them to take some off. Today we had sandwiches delivered And the bread was stale, not cut properly and we ordered 3 different sandwiches and they failed to mark which was which so we had to take them apart to tell the difference. This was our last try. read more

Went here yesterday to get a couple of dinner sandwiches for my husband and son. We tried to order on the app and to use a coupon, wasn't able to do it however we were able to use the coupon in person. The store is clean and well kept. The cashier and sandwich maker were both nice friendly young men. The sandwiches were made fairly quickly, a chipotle sandwich, and a regular sub. There were only two other customers when I entered, and one customer arrived while my sandwiches were being made. Definitely will be back, especially since I have two more coupons! read more

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Amazing customer service and the food was great I would definitely recommend this for lunch read more

Jersey Mike's Subs - Take a picture with the workers - Sandwiches Near Me - Las Vegas, Nevada

this place is great. clean. super amazing service. and the food was amazing to top it off. definitely the best jersey mikes location in vegas read more

Jersey Mike's Subs - Sandwiches Near Me - Las Vegas, Nevada

Top sandwich spot in the area. Subs are always on point and delicious. The place is clean and the staff are very friendly. read more

Jersey Mike's Subs - Entrance - Sandwiches Near Me - Las Vegas, Nevada

I order jersey mike's at least 3 times a month. This is the third time I've had issues. The last three times my sandwich was basically bread which was not fresh and lettuce. There was not much meat or cheese at all. I order on the app, most of the time my order is not ready. Last time I waited 30 minutes. The staff is always friendly but it appears they have not been trained properly. The Maryland parkway and the Las Vegas Boulevard is by far much better. read more

Jersey Mike's Subs - This is my sandwich - Sandwiches Near Me - Las Vegas, Nevada

Placed an order online and this is the second time they've not cared about getting my order accurate. My cold sub was made mikes way on wheat when I ordered white and different toppings which I never got. I am allergic to tomatoes so I couldn't eat the sandwich. My chipotle cheesesteak was made on the parm bread instead of white. read more

HAZEL AND JORDYN ARE THE BEST. They do their job so well and made me feel so welcome. Best sandwich I ever had!

Service could have been better. They messed up my order by giving it to someone who's name sounded similar to mine. They remade my order but they only made it to standard sub order. I had ordered and paid extra for bacon and asked for heavy onions and mayo. The remade sub I got was just a regular. Went back the next day to order the same thing again. I told the counterperson that my order was messed up the day before. He didn't belive me. He told me that I should have called to let them know of the mess up. I didn't know till I got home and started eating (trying to kill the Hanger) I told them the next day. Guess, that wasn't acceptable but since I still had my receipt he redid my order correctly. I didn't know I was supposed to call immediately to complain. Rather snooty way to tell a customer to fix the problem read more

Hazel was a great server and cashier for me and my team! My sub was made with great quality and speed. Definitely will come again!!

Friendly staff. Good time management. I was on a walk with my dog and placed an online order (app said it'd be 20min wait) , I advised staff if they could wave me down outside if possible when order was ready bc I had my pup. They made it within 5min, saw I was waiting. Been there a few times when it has been busy and I'm in and out pretty fast. read more

The subs here are delicious and consistently high in quality. The employees are very friendly and attentive to their customers. I highly recommend this place for a quality meal. read more

Make sure you order your sandwich while you're there. If you do it over the app you get short changed in meat and even have items missing that you ordered. read more

quality is not as good as the other locations nearby. I think it's a reflection of management because I know they're franchised and the location off blue diamond and Decatur and the one off blue diamond and buffalo are soooo much better. For instance, today I picked up a hot sub and as I was eating, I saw a long black hair that I pulled out of my sandwich. That was the last straw and prompted my review. I will never go to this location. read more

This location is always extremely slow. Even when I am the only customer it takes around ten minutes for them to make a sandwich, the bread is always stale. And one employee named JaMarcus, which I'm assuming is the manager w completely disrespectful towards his employees and extremely unprofessional. I felt very uncomfortable at the store while I was watching him yell at one of his employees who looked pretty young couldn't be any older than 16 or 17 years old. And to top it all off the sandwich gave me food poisoning. I wouldn't recommend eating here and I definitely would not recommend working here. read more

Waited 30 minutes for an order I placed online. No urgency with this place. I should've went next-door to the Hawaiian spot where the food is already ready. read more

Workers were very accommodating. Had a sandwich missing from an online order but I didn't realize it they had tried to call me and already refunded me. Turns out this location just didn't carry the item. Came back to get something else and it was on the house. Very great workers they were all very nice, great service. read more

I have always considered this brand average. They have a bunch of kids running the store. I had made a few requests like no oil and mayo. Guess what? She wasn't paying attention and I had to stop her from making my sub. She re-did it three times. How hard can this be? Poor training or dumb employee? I agree about the young kid with curly hair. He doesn't know how to manage! read more

Went here for the first time today and honestly, terrible service experience. Will not return. I used the app and ordered ahead to save time - or so I thought. Supposed to be ready at 11:44am, walk in at 11:47 and not ready. Okay no biggie, I'll wait. 20 MINUTES LATER (literally) I got my order... it was not even that busy. Then I get all the way back to my office and my sandwich was completely wrong, not even close to what Iordered, turns out they gave me someone else's sandwich. Had to drive all the way back and have it remade, which was the ONLY fast experience about my visit. Got a quick "sorry about that!". The sandwich itself was fine. read more

This location has just opened and I placed an order online for pick up!! I arrived and was greeted by a pleasant young lady with a smile and welcomed me in. My order was sitting waiting for me and I grabbed it and left! We opened our order at home and everything was exactly as we ordered it! Great experience and our subs were very tasty! We will definitely return! read more

bomb subs bomb food bomb employees. everything fireee jersey mikes subs all the way love yall music fire too

Thank you much to the kind staff who remade my sandwich after another location made my order incorrectly. I truly appreciate the customer service. read more

I'm visiting from out of town and I saw someone eating jersey mikes on TikTok. I decided to google a location and ended up at this restaurant. Walking through the door the first thing I noticed was how clean and well kept the store was. The person working immediately greeted me and was so nice and knowledgeable. I ended up getting the big kahuna and it was one of the best things I've had since being in Las Vegas. It was so good that before we left we came back. I would highly recommend coming here. Clean establishment with nice employees, something that you don't see too often. read more

Waited over 20 minutes for food that I had already ordered on the app and could see it was finished sitting on the counter. The kids that are running the place decided they would rather harass me than give me the food. I had to ask for my food multiple times. When leaving I learned one kid was 15 years old. You hire kids and this is what you get. read more

this jersey mikes on cactus needs serious help. the staff is nice, but takes 25-30 minutes for my 1 sub to be ready. the bread is always hard. they have forgotten chips and drinks in my to go order multiple times. they forget to put requested items in the sub. read more

The young kids are being overworked. The staff looks exhausted. Bacon was burnt, but I kind of like it that way. Management should do a better job & provide adequate workers so customers aren't waiting for a long time. Took 25 minutes for a sub. read more

great customer service and was quick helping me when i ordered. i highly recommend jersey mikes

They're fairly new and we're tried them several times in the evening and find the quality very good. We regularly order #17 and #56. The staff has always been friendly and never had to wait longer than 5 min to leave with with a nice hot sub. read more

Ordered online and App said to pick up at 4:42pm. My sub wasn't ready until 5:13pm. Only reason I'm giving them 5 stars are the 2 kids working their tails off to accommodate the customers. Shame on the owners to allow this to happen! If this were my business I'd be back there slicing cold cuts with them!! 0 stars for the ownership!!! read more

I'm an avid jersey mikes lover, my absolute favorite sandwich shop. The one on decatur and blue diamond is my go too. The one on cactus opened and i was so excited because it was so close to my house. I got a coupon in the mail for a reg sub and a free reg sub. i figured i'd go and try out this location with my bf. We stood there and waited for the guy to ask us what we wanted for about 6 minutes. He wasn't super friendly but he still took our order. Mine was done fairly quickly since it's just a number seven. He got a spicy italian chicken sammy, when i tell you we waited like 25 minutes for his sandwich i'm not even exaggerating. we were the only ones in there for the longest time and they kept making mobile orders. After waiting 20 minutes a girl who was on the phone when we originally walked in walked from out the back and started making his food. when we got it home, his cheese was pretty burned. still edible but such a waste of time for it to not be up to expectations. will not be returning to this location. The employees weren't even friendly. read more

Although pricy , love love love Jersey M. It's a brand new store , however not staffed with efficient people . Sad

Bad experience at this new store location. Bread was stale and crumbly. I won't return to this store ever.