I wish I could rate this store 6 or 7 stars, but 5 will do!Such wonderful customer service & my tuna sub was made perfectly. The lettuce was crisp, the cheese was melted, the tomatoes were fresh, and the tuna was yummy. Wonderful people who greeted me with such warm smiles. The cashier with the glasses and brown hair was very kind & I will be back again! read more

Well, let's see $25 for a sandwich, one sandwich, not 2 but 1. Subpar customer service, as all employees lacked enthusiasm. Don't think they could get an order straight if they tried and they are the service was slow to boot. I went as I was curious and hadn't had a Jimmy John's prior to this visit. And now I see why. My order was incorrect and they missed the drink I ordered. So if you enjoy how are you doing Leicester subpar service and expensive mediocre sandwiches then this might be for you. I will not be back. Don't think they'll last long. Please know I wish I had a better experience there, but I didn't. read more

I ordered two capicola subs and they came with one slice of capicola and the rest was plain ham.

Stopped in for a turkey club (toasted) and it did not disappoint. The bread was incredibly soft, the sandwich was fresh, and the service was fast and friendly. The employees were kind and welcoming, which made the quick stop even better. The service felt genuinely attentive, even though it was a quick in-and-out visit. The turkey itself was high quality; flavorful, fresh, and stacked just right. Which made the whole sandwich come together perfectly. The only surprise was the price definitely a little steeper than I expected -- but honestly, nothing surprises me anymore with how expensive everything has gotten. Still, for the quality and service, it was worth it. And bonus points for having Cherry Coke on tap -- love that! read more

I have to say this is still one of the best chain sandwich places that I know of.. I wish there was more closer to the house..

Take a look at this $11 Sandwich. No meat and they did not follow instructions not to add lettuce. My son picked this up so I did not visit the restaurant personally. Will never go back here. read more

Jimmy John's - Turkey Bacon Sub - Sandwiches Near Me - Moorpark, California

I wish I could rate them 0 stars as I am so frustrated, as I ordered a sandwich (#13) that got literally 1 slices of ham and half strip of bacon, I added veggies to it so at least has that but the cold cuts are almost none. I also ordered an additional Italian sandwich which was made with the normal amount of meat so I decided to give them a call, I took a Pic of the #13 and sent it to a number I was provided by the store and I received a call from the Manager....when I received a call the manager mentioned that this is the normal mount of cold cuts for the sandwich and that thwre was nothing he could do for me....which made no sense as I have ordered many times before at this store and different locations and this is the first time I received a sandwich that has barely no cold cuts...Who will pay $12.97 for a meatless sandwich if not a vegan sandwich....Definetely there is a lot of opportunities for this store and management read more

Jimmy John's - Sandwiches Near Me - Moorpark, California

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No onions. Simple ask. But it destroys a otherwise good sandwich. I confirmed and had a repeat confirmation of no onions. It was also not the lunch rush, no one was in a hurry. Now i have to be the jerk when they order no onions and really have to stress the point. read more

I don't go into Jimmy John's in Moorpark often But two times I have gone in to purchase sandwich's half off they told the oven is not working. They can only make wraps. So I left very disappointed and I'm a rewards member!!So I'll seek a sandwich that is more reliable. read more

Can't believe this you get a $13 sandwich and it comes with 1 slice of turkey and a random onion you didn't ask for. Unbelievable. Do your self a favor and don't come here. Please don't waste your time or money. Only positive from this location is the kind girl that took my order. read more

Jimmy John's - This is the #12 BEACH CLUB. Random onion.I didn't ask for and 1 slice of turkey. 1 slice!! I can't believe it. - Sandwiches Near Me - Moorpark, California

Was craving a good size sandwich and Jimmy John's never disappoints! Decided to place an online order through their app. Customized my sandwich and everything was correct when received. The bread is my favorite part as well as the add-ons such as peppers, oregano, and extra shredded lettuce. Paired excellent with the bootleggers sandwich. Will definitely return soon. read more

Jimmy John's - Bootlegger's sub with peppers - Sandwiches Near Me - Moorpark, California

If you want your order to be consistently wrong, this is the place for you. Best you check the sandwich before you leave.

Went here a few nights ago. Honestly ridiculous considering the amount of competition in the area for sandwiches. Only give one slice of meat in a sandwich. Tried to get my sandwich toasted and they said they couldn't because "there is not a button in the computer for that". Not sure why they couldn't just throw it in the toaster anyways. My sandwich had mayo when I said no mayo as well. Definitely will not be returning. read more

Don't go to the moorpark Jimmy John's unless you want only 1 piece of meat on your sandwich. This isn't the first time this has happened, this is every time. Even reached out to corporate and they blew me off and said they weigh the meat every time. Great company!!! Won't go back. read more

Jimmy John's - Only 1 slice of turkey, they say they weigh there meat but they don't. - Sandwiches Near Me - Moorpark, California

Follow up to Review two days ago. I was finally able to get ahold of someone at Jimmy John's corporate offices after going to voicemail all day yesterday. Spoke to a customer service representative and she was unable to give me any straight answers so I asked to be transferred to a Supervisor. Waited a short time and got a Supervisor on the line. Asked her if the name of the owner of the Moorpark store was named " Sal" because in my phone conversation with " Sal" he told me he was Manager, Supervisor and Owner of the store. Well Jimmy John's refused to even give me the owner's name but did confirm to me in Emails back to corporate office was NOT the name on the Emails or I am assuming signed by. So I received a phone call from " Sal" who claimed to wear all the hats including Owner of the franchise yet gives me a fake name in dealing with a customer experience at the Moorpark Restaurant on New L A Ave. This to me is very odd considering this "Sal" has a business within the community but won't actually use his real name on a phone call. Also, when you call into Jimmy John's Corporate you are required to give first and last name as well as complete phone number for them to contact you back however when you ask for the owners name pertaining to who " Sal" represented himself as they won't give you anything. Again strange that we the customer must give complete information yet they do not reciprocate by even verifying a name I was given or even the owners first name to indeed establish he was who he represented himself as. I asked the Supervisor what if I had not wanted to provide complete information then what? Her response was " That's your right to do however they will not contact you back regarding any issues if it's not left. Again odd to me that a full name is required for a call back. Customer Supervisor for Jimmy John's said there was nothing they would do towards "Sal" for being rude to me and handing up on me as his way to solve a customer issue and she even as did "Sal" have no concern over a sandwich I ordered having tomatoes put on it which I have a food allergy to and could have resulted in a serious problem. All in all thru my calls Corporate Office takes the position that the way " Sal" is allowed to deal with a customer issue is fine by them which means neither Jimmy John's nor " Sal" are concerned with customer satisfaction yet wants us to spend our money there and support their businesses. When I ended my call I asked the Supervisor if it was alright to use her name in this review and she said " I guess so. " So I asked her again and she said "she would prefer not." So in respecting her privacy ( As Jimmy John's should do by just asking for a first name and phone number ) I am leaving her name out of this as she requested. Privacy needs to be protected!!!!! I know even though I've " been banned" by Sal from this restaurant I would never set foot in that restaurant again nor recommend it to anyone who's in the area to go. There are plenty of other sandwich shops to go including Jersey Mike's, Subway and Dan's Super Subs in Woodland Hills that will provide you excellent and caring customer service and great value and quality food for the same $18.00+ I paid and get the order correct!!!! Please see attached receipts from restaurant on July 29th and my sandwich was not to have tomatoes on it and YES I did receive a full refund and the reprint again shows no tomatoes on the sandwich. Funny thing is when " Sal" called me he couldn't verify when he actually was contacted by Corporate and also was asking me if I was complaining about a refund. Never once did I ever tell Corporate that in fact I told them they had offered to remake the sandwich which I refused but had been given a full refund. To me it just shows " Sal" isn't concerned with customer satisfaction when he doesn't take enough interest in the complaint sent to him by Corporate AND never once apologized for my terrible initial visit. Again not interested in making it right.. At least in my case. Have a wonderful day everyone and eat wisely and healthy. read more

Jimmy John's - Verification of my visit and showing no tomato's on either original recipe nor the refund reprint. - Sandwiches Near Me - Moorpark, California

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First time customer and I will NOT be returninNot a good value AT ALL! Paid $7 for barely ONE slice (if that's what you want to call it) of meat on this turkey/cheese I got for my son. read more

Jimmy John's - Turkey and cheese sandwich. - Sandwiches Near Me - Moorpark, California

Extremely bad food poisoning from the lettuce here and their prices are considerably higher than other jimmy johns locations.

I usually come here get the same thing but I got an Italian sub it was so good. I forgot which one was it but there is such quality food here. They have chips and there subs are unique different from other sub places. I am actually going to favorite that sub I will come back with the review of that specific sub when I go back again read more

Jimmy John's - a tasty sandwich winner sign - Sandwiches Near Me - Moorpark, California

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Visiting Southern California and had to make a Jimmy John's stop. By far, best chain sandwich joint. For those of you who complain about not having hot sandwiches, that's not a sandwich joint. Suggest the Spicy Italian, add those jimmy peppers to whatever you order and make sure you grab a pickle bucket to go because theirs are delicious. Sandwiches always taste great, bread is always amazing. Sandwiches aren't drenched like at Jersey Mike's and ingredients aren't nasty like Subway and Quiznos. read more

Jimmy John's - A pickle - Sandwiches Near Me - Moorpark, California

I totally get it, I know that in this day and age it's really hard to find good customer service but these guys aren't even trying. Never coming back to this place. Oh and if you do come to this place, don't ask for avocado! read more

Jimmy John's - I think this is the same thing Taco Bell uses - Sandwiches Near Me - Moorpark, California

So this Jimmy John's will run out of the meat for your sandwich, not tell you, and then you don't know you have only 1 type of meat or reduced to 1 slice on a sandwich until after you have left. October 17, 2021, I ordered for several people, including an Italian. Thought it was odd there only seemed to be a slice of meat on an Italian. That's when they told me they ran out and it was all they could do. Not cool Jimmy John's read more

I like going to Jimmy John's and have eaten at several different locations. This one at Moorpark seems to make the sandwiches smaller and with less meat. Not coming here ever again! read more

The employees here are SO GREAT.. Always take their time to get your order right. I love the bread.. Only started going here a few weeks ago because I'm from East Simi and had appts in proximity. My wife thinks it's the best sandwich/bread she's ever tried at a chain. Keep up the good work. read more

Got an original combo for $19 and received a sub-par sandwich. Moral of the story... should have gone to Jersey mikes, would have been cheaper. read more

I came here several times when the female manager was running things at night. The sandwiches were well made and the customer service was good. Something you expect for a $25 sandwich when you can get twice as much food just a couple of steps away at In-N-Out. Then came again tonight and there is barely any meat on the sandwich or any of the additional items. It's a $25 and sandwich guys. Seriously. Make sure that they make it well for every customer every time. No matter who is working. The sandwich is more expensive than Jersey Mikes and you can't even watch them make the sandwich in front of you to make sure that they are making it to a reasonable standard or expectations. Opened it at home. Took a couple of bites and threw it away. read more

The Kid that claims he's the owner of the place is pretty rude to his customers. Sandwiches were okay didn't have very much meat in them.

Food is good & the employees are great. The owners are shi**y. Very rude. I was here with a group of disabled adults and the male owner tried to kick us out because I hadn't ordered yet. They continued to state the whole time & make us feel uncomfortable. Not realizing we are here every week. Never coming back. read more

Clean place, great people, delish food. The service is good ole fashion amazing! The food is fresh, bread is soft and very tasty, always get service with a smile. read more

Very disappointed. This location has really gone downhill. Wife's club lulu had 2 thin slices of turkey and half piece of bacon for $11.98

1st time here. New to the area. Will most definitely be back. Nice and courteous workers here. read more

Jimmy John's - Sandwiches Near Me - Moorpark, California

Great sandwiches and outstanding hospitality. Will definitely be back. These folks never disappoint. read more

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I loved jimmy johns when visiting relatives in the Midwest. So I thought this would be more of the same. Something is just different. They don't have the same extras and the price was a lot more than what I remembered. Granted, this is California, not Missouri, but be warned - this isn't a cheap sub! read more

Tonight I arrived at Jimmy Johns 4 minutes before closing. The young man working was incredibly kind and inviting. Shortly after I walked in another person came in and he greeted him with kindness and respect. He could have easily told them they were closed but he happily took the order. I wish I got his name. He made the best sandwiches and his kindness made my night. I hope he knows how much he is appreciated. read more

always the bomb. i literally make the 15 minute drive over here when i have a hankering for a good sandwich because jimmy john's has not ever done me wrong. the service is super quick and efficient but not without good customer service as well; the employees are so nice :) the ingredients are always fresh and good quality, and they aren't stingy with the ingredients either! good lord, the amount of times i've been to a place that totally stiffs you on some of the ingredients (THAT YOU'RE PAYING FOR) is unholy. jimmy john, wherever you are, you have my heart. read more

What I really like about Jimmy John's is their bread. Their bread is relatively thin compared to other sandwich shops. So I get a bigger percentage of toppings overall in the sandwich. Service is fast, quality is consistent, and the crew is polite. Great place for a great sandwich!! read more

Jimmy John's - Moorpark Jimmy John's - Sandwiches Near Me - Moorpark, California

Yummmmm! Going keto can be tough sometimes. I found a new favorite. Jimmy John's unwich Italian. I'm addicted and so happy to have one by home. The lettuce was wrapped tightly around the ingredients-burrito style. I'm hooked on the Spicy East Coast Italian #7. It has just the right amount of spice for me. I'd say on the mild side. They are made 8 inches and I can eat a entire one in a sitting. But it is enough for two meals and only 740 calories. Staff at the two locations that I visited were friendly and fast! read more

I've been looking to try some new food in the area and decided to give this place a shot. My expectations weren't set very high, this place I knew wasn't going to get next level sandwiches and thats excaltly what I received. Place was empty when I arrived minus the hesitant guy that couldn't decide if he was going for it like the emotions I was feeling about making this experience happen. Was greeted immediately by three co-workers. Placed my order for the Veggie Sandwich and I had done my pre-research regarding the free add on's to enhance the sandwich. Order was taken promptly and sandwich was delivered in a timely fashion. Now on to the sandwich...even with the free add on's the sandwich still fell into the bland category. The oregano, onions, and Italian dressing didn't provide the enhancement I was looking for in sandwich. What did help with the experience was the mayo and avacado spread which i apperciate when offering a Vegetarian sandwich. I felt the biggest let down was the bread, was just terrible and this could be an easy correction in this sandwich factory. What they offer is above a place like Subway, but falls short of boring Jersey Mike's. Service was great, place was spotless, but what they deliver is less than gratifying. 2.5 - Will not return. Fix the bread and maybe. Sad, I was looking for a new spot to change things up. read more

Jimmy John's - #6 Vegetarian Sandwich. Totally weak sandwich. - Sandwiches Near Me - Moorpark, California

This JJ's is located in the target/kohl's shopping center off LA Ave. I don't think I've ever seen a JJ's in cali before, so I was a little surprised the staff didn't ask if we had ever been there before. It can definitely be a bit overwhelming because as you step inside, a huge menu is posted above the cashiers. Again, I don't think the JJ's in Michigan were set up that way. Anyways, I ordered my usual, Turkey sandwich with sprouts. Overall, the sandwich was okay but my hubs agreed with me that it just didn't taste the same. But they stand true to their commercials.. They make the sandwiches freaky fast! But then again, we were the only ones there that day. I prefer JJ's over subway and not to mention the Jimmy chips are pretty delicious and of course reminds me of Ann Arbor. read more

This is a great sandwich place for lunch. I always order the Vito with Jimmy mustard and peppers on the side. I love that they hollow out the bread to add the cold cuts. It's easier to eat and tastes better this way. Their bread is great too for the Vito, lightly baked with a very smooth almost non porous top. read more

Jimmy John's - Vito w/ Jimmy mustard. Great texture from the mustard seeds. - Sandwiches Near Me - Moorpark, California

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I had such a great experience today! It was my first time ever having Jimmy John's and I am definitely coming back for more. There was great customer service, amazing quality of the food, and the store was very clean! The cashier, Elyas, helped us out from start to end and I couldn't be happier! Can't wait to grab another sandwich soon! read more