This location, and several others don't know how to read the order print out. I always add to the sandwich hot peppers and crispy onions. EVERY TIME THEY FORGET. seriously, I've given them well beyond the standard 3 strikes you're out rule. This time for real, I'm done. They will not be seeing me at any of their locations. They could read the order receipt and follow it to improve, doesn't seem difficult. read more

I don't think I have ever been treated worse! The employee working the window in 10/14/2025 around 3:45pm was absolutely disgusting. Some people just shouldn't work in customer service I guess. read more

WARNING! WORST Jimmy John's IN AMERICA! They were nothing but rude to me once I walked in. Gave me the wrong order. We're very disrespectful when I came back. Everyone was insulting besides the 1 guy who didn't say anything to me. Only 1 employee didn't have awful customer service. I'M NEVER GOING BACK TO ANOTHER Jimmy John's AGAIN! read more

If I could give zero stars I would. Reordered the same sandwich for the 2nd day in a row. What they sent was wrong and not the same sandwich I ordered multiple times. I was told by the female store manager that what I received was exactly what I ordered, she refused to let me order the correct sandwich and then told me if I had a problem with that to call corporate. Disgusting example of a Manager and a human being. JJ just stole $20 out of my pockets and then told me to screw off. Deleted my JJ account, deleted the JJ app. I have contacted JJ corporate like that trashy little girl suggested. I will be posting this experience to all of my social media accounts, as well as every review website i can find. If JJ thinks they are going to STEAL my cash, then I am going to make sure my $20 goes to making sure nobody else has to deal with that Ghetto manager or at the very least, maybe somebody will decide to give their business to someplace that does not employ such rude, nasty, careless people. read more

Their delivery is a joke. Was told delivery was slow. So ordered for 6P at 4P. After 7P no food, I called to ask and promptly was insulted and accused of fraud. Manager refused to refund or credit the app. Gave me another bunch of bull crap about in store credit without any way to access it. I'm out $40. read more

Minus 1 star for Coke Products and Dr. Pepper. Minus 1 star for only two tables available due to bullshit social distancing and occupancy rules that I do not believe apply any longer. Minus 1 star for high prices and food with little to no flavor. Crew was indifferent on the customer service. They seemed to more focused on catering or pickup / delivery orders. That's fine, I'll go to Subway next time. read more

Took away the sprouts, forgot to put avocado and mustard and took over a hour for delivery... and not as good as they used to be.... Disappointed read more

Lettuce on sandwiches definitely had been frozen or gone bad. All slimy and no crunch. Called the store, talked with the manager and she would not give me her name or even offer to make any part of it right. She even told me that the lettuce in the bin didn't look very good and was really soggy. Her words and not mine. This outfit has gone down hill. Will not be going back. I personally think managers should give their first name for customer related issues. I see that there are lots of other bad reviews and I should have looked them up before going there. read more

Sensible times change, doesnt mean morals should. Sadly this Jimmy John's has no customer nor moral value, for a nine minute delivery they take an hour, place you on hold no for reason, ninety percent of the time they get orders wrong. read more

I know it's annoying for staff when customers come in close to closing, since they just want to get out of there. However, when it's 25 minutes before end of store hours, you may want to lock the door and advertise different hours. Normally a favorite on the go dinner since there's not many to-go lettuce wraps, but a bummer to be told they're closed early once I'm at the counter. read more

This was a toss up between giving them a 2 or 3. The sandwiches are fine, it's their service that's less than par. For a place that boasts how "freakishly fast" they are, they are not. This has happened on more than one occasion which is why I'm leaving the review. I order hot peppers on my sandwich and half the time they're left off. With my last order I ordered 2 subs with peppers, 2 without. One had peppers except it was on the sub that wasn't supposed to have them on. Attention to detail folks. With Jersey Mike's and now Firehouse being just as close, Jimmy Johns better step up their game. Yes read more

I ordered a #9 ( Italian Night Club) an Italian sandwich with a side pickle. The sandwich is really good! The pickle is a bit too satly for me. I ordered my sandwich with wheat bread. Thought it was kind of dumb for an extra .50 cent charge just because it's wheat. The wheat isn't all that or big like a regular sub sandwich. The overall sandwich was really good. I'll definitely order again. I ordered for delivery. The delivery time frame was decent, can't complain. Sandwich: $6.75 Wheat bread: $0.50 Pickle: $1.50 Total: $8.75 read more

Jimmy John's - #9 Italian Night Club with wheat bread. - Sandwiches Near Me - Salem, Oregon

Photo to come. Ordered a wrap, ate a couple bites, un wrapped the paper for the wrap and there was a dead bugs on the lettuce. (how they could have missed it slathering on mayo is beyond me and almost seems intentional.) After pulling over to yak we went back for a refund and "Eddie" gave us a hard time because we paid cash. (there are ZERO customers so that should have been the first clue to run, the second clue is a bunch of stoned teens making sandwiches and the third is, there is a Starbucks next door and although their food isn't fresh, it doesn't come with bugs and an attitutude). - Also, Eddie refused to give his employee # or corporate info and seemed to find the whole situation hilarious. (P.S. I am disabled and use a cane, hope you feel good about yourself Eddie) DO NOT EAT HERE. - read more

I didn't realize they had this location until just a couple days ago! So happy to have a quick and easy lunch nearby. They always surprise me with how speedy they get the sandwiches out. AND ALWAYS SO GOOD! read more

Ok. Let's start this off knowing the fact that I love JJ's. The bread is amazing and that's what keeps me coming back time and again. Just love it! So, on my last visit the wife and I were told that they didn't have any of the white bread left, just the wheat. I was extremely disappointed, to the point that I almost left the place. My wife was hungry so I relented. I don't like the wheat but my wife does, so I reluctantly ordered a 16 on wheat. The employee saw my chagrin and apologized. As we were getting the sandwiches I see another employee in the back take out a huge rack of white bread. I was shocked. I asked the employee who took our order what the deal was and she said, "it won't be ready for another 20 minutes." I said, "I would have waited!" (I certainly would have because we were getting the sandwiches to go to eat at home)!!! She apologized again, but really she didn't give a shit. Anyway, we left and when we stopped at the McDs to get the kids something, I was in such a funk about JJ's that I just went ahead and ordered food for me from there and had that for dinner. The sandwich is still in the fridge the next day, a reminder that next time, just walk away. By the way; the reason I don't like the wheat bread is that it's crunchy. I don't eat anything that has sticks and twigs in it. I mean you might as well take the bread and roll it around in the dirt and then serve it up. It amounts to the same thing basically. read more

This place is great for a quick sandwich. The company prides themselves on being a quick sandwich making company, and they live up to that name. Quick sandwiches on demand. I gave them a 3 just because they may be making their sandwiches a little too quick. I ordered there today and when I received my sandwich and opened it, it looked as if everything was thrown in there without really caring. The sandwich was still great but it just looked as if it was going to fall apart. Lettuce was smashed in, the sauces weren't evenly spread, and the presentation of the sandwich was a little poor. Again, still a great sandwich but wish it was cared for more. I went through the drive-thru which I like. I was getting my sandwich on the go and was glad I didn't have to get out of the car to order. The pickles are really good too. I always order a pickle when I have some extra cash to spend. Staff is friendly, always asks how my day is. I wish all places did this. Overall a good place, just wished they would be a little more careful with the food. I don't like sandwiches falling apart on me. read more

Such bad service today. A few coworkers and I placed an order for delivery at lunch thinking it would arrive in time, WRONG! Not only did it take an hour for delivery, when the delivery guy showed up he tried to charge me cash when I had paid over the phone already! So then he had to get someone on the phone to confirm I did pay and stalled my lunch time even more. I was very unhappy today and so was the doctor who placed an order for his sandwich as well. "Freaky fast" can no longer but used in the same sentence as Jimmy Johns. read more

Great place to eat if you'd like a lettuce sandwich with meat flavoring. Only gave it 1 stars because it was delivered.

3/17/2021 Tonight I ordered a catering order also known as Party Box. Which it's only 6 sandwiches cut into little small kid size bits for my kids for and family. I ordered on-line and check out. Gave a time when I was going to arrive. When I arrive I went through the drive though just to be covid safe. I am a front line worker so I try to be cautious. So a young girl that work their tells me that " did you order through the website to go." I explained "yes". So apparently I should of known to order a box of sandwiches 24 hours in advance. Because they didn't have enough French bread for the Rest of the night. And that carry out services was more important then my order." So I asked the young girl with red hair. So can you make my sandwiches or do I need to cancel my order and void it. She stated" I can make it but it's going to use all my bread for the night' lol I still thought she was kidding. Super confused about the whole conversation. Explained to her that it's not my fault they don't have enough bread for sandwiches at a sandwich place? So I told her to please make my order and that I don't need excused for why they don't have enough bread... she tells me that it's another few more minute pull around the front. I go ahead and park in the front. Waited 15 in my car. Finally thought she wouldn't come out to deliver it to me. I got my mask went inside. Stood for another 5 minutes. While the two staff member were looking stressed and frantic about working their. So I can hear her say. " we are out of this" poor young tall co-work was getting her frustration taken out on him. She finally Finished my sandwiches, when she realized that I had a additional sandwich for me. Goes back to her work area. And complains that" omg he has another sandwich it's a gargantuan sandwich. It's not 8:15 now. She make my sandwich with the most hate I've ever seen some hate their job. I usually don't write review about places. But this one was a 1 star worse experience. She finally give my order and explains to me that next time order 24 hours in advance. And clearly it doesn't say anywhere on the website that I had to order 24 hours in advance. So hopefully everyone else has a better experience then I did. I will not be going their ever again. I have explained my experience with a my Front line health care workers. The too agreed it's should of been dealt differently. Maybe add some more static or just call me that my order won't be completed. Don't take your frustrations again customers that just work a long shift at the Hospital. read more

Customer Service was the worst! They messed up our order completely, and forgot to bring us some of our food. When we called them about the food, they said it wasn't their problem even though we paid for it. We asked for a refund since our order was not completed and they already messed it up and they said they will not. Do not come here if you want all of your order because they won't give it to you. read more

First time I ever had it I was impressed at trhe VERY QUICK delivery time, and the fresher taste than subway (Gasp! dont let 20 year old me hear that). I love sammiches, not going to lie. So i went back. I wasnt happy that mayo was standard on a blt. (barf) but I LOVE the sandwiches and I LOVE the staff. they were hilarious! Ill definitely go back :) read more

Normally this place is bomb. I did it. But today I went and my order was messed up and the girl taking my order kept not understanding what I wanted and I ended up not getting what I wanted but I just left because I had something to get to. A little annoying but normally a good time. Little annoyed though. read more

Foods great made with all fresh ingredients. Can't go wrong with a white bread mikes way of literally any cold sub. The staffs always been extremely nice, welcoming, and professional even when they're slammed with customers. I've read they aren't clean but nah that's bs I always see them clean up as they go. Always take my son with me and we've become regulars. Fun fact: I once heard one of the employees say to another employee (bragging?) "You know, they use to call me Dick." read more

Horrible customer service! On teacher appreciation day, nonetheless. Clearly the extremely impolite young man at this JJ location is not on board with appreciating teachers. Will never go back. Just thought I'd share! -sad teacher who wanted her $1 sub after a long day teaching before coaching tonight! read more

Decent sandwiches just wish there were more veggies to choose from and also sliced pickles not just one big one. As always super fast service! read more

This place never fails to impress me! Everything on the menu is great with a good selection and friendly staff and there fast and easy! Dont mention their bathrooms have very creative decor! How can you not support this company? Because I do! read more

Excellent quality meat, great service and speed. Made my order perfect. Thanks guys will be back again soon

Delicious food, fast delivery, and great service! I've never had a bad experience here. Definitely is the best sandwich joint in town in my opinion. read more

As today is one of those days I can't face people, I ordered 2 sandwiches (Italian Night Club and turkey slim) for delivery. 5 minutes later, as I thought "I should at least make myself presentable for the delivery driver," there was a knock at the door. Seriously??!!!! That was literally the fastest delivery EVER. And the food was good as always. And did you know they don't charge for delivery? Loyal customer here. read more

My experience with Jimmy John's was not a good one. I was craving sandwiches and I saw that Jimmy John's delivers to my area. I was a new customer and found that the website was easy to navigate, which was nice. Our delivery, however, was not so "freaky fast". It took them half an hour to come literally 2 blocks down to my house. We also had to go out to the street to help the driver find us. We got our order and our drinks did not come with straws. But none of this was the worst part. I hate onions a lot. I know for a fact I did not order onions on my sandwich, and yet they were on it. It was all very disappointing. read more

I love this location. Whether it's delivered, we eat there, or pick it up... The service is always "freaky fast" and great! Although the workers always seem high, they are great and do their job nicely. No complaints here. I love the bootleggers club. Their French bread is SO good. I understand it's a little bit tough, but it is still so yummy. read more

friendly staff and plenty of parking. tried to club and really liked it. read more

Jimmy John's - the front of the store - Sandwiches Near Me - Salem, Oregon

Delivery is awesome and their best feature. Sandwiches need a lil work. I always order mine with extra mayo..... translation? I get an even smaller amount. Frustrating but I got mayo at home I guess. read more

Ordered the jj Gargantuan and Hunter club. This is a huge sandwich. Under ten minutes delivered. Amazing as usual. I tip well for great service otherwise for two people under fifteen dollars. read more

Order from here more than I should. If they gave frequent flyer miles i would hundreds. Order from there Maybe 3 times a week have always gotten my food fast and quick and made how ordered it. read more

Went to order two sandwiches and was told I could only order 1 at a time! Then I was told by jimmy jons employee that I could get back in line to order my other sandwich! Are you kidding me! Won't be back! Terrible guys wow! read more

I don't enjoy giving negative reviews but this place is a joke. All of the ingredients are poor quality yet they are advertising as gourmet. If you want to spend money on nonsense then come here. It's hard for me to even give these guys a single star. read more

Gas station sandwiches are better than this. I expected there to be more meat in the sandwich like the picture showed. Could've gotten bigger sandwiches at the Safeway right next to this place. Way over priced for what it is. read more

I love jimmy johns so much. The first time I tried it, I fell in love. Bonus, they deliver. It's neck to neck with subway, but JJ has this taste, this appeal. & THEY DELIVER!!! I always order the same thing. Beach club. (Because it has avocado!!!! My all time fav!!!!) I've also tried the hunters club which is also very good. I haven't tried any of the other ones, but my friends have and I've heard nothing but good stuff. The fact that they deliver to me and have my food at my door 5-10 minutes tops after I order my food is beyond amazing. Also, every time I order online for a set time, I get it EXACTLY on time. Also, the drivers are super friendly and nice! I haven't been as generous a tipper lately as I used to be, but payday is coming soon and I'll make it up to yall!! I'm getting hungry talking about it!!! Can't wait to eat JJ again!!!! read more

I ordered a club tuna with out Lettuce and what I got was a sub tuna w/lettuce yuck had to pick off the lettuce and their sub bred is tuff that was why I ordered a club never again. read more