At Jim's Steaks, there was a long line, so I went upstairs to grab a table while my fiancé ordered our food. From the moment I sat down, one of the employees, Eric, started harassing me, calling me sweetheart this and sweetheart that. He hovered over me, got in my face, and tried to intimidate me simply because I was sitting at a table. I told Eric that if he had a problem with me sitting at the table, he should get a manager. Instead Eric sat down at the table and told me that he wasn't going to leave. This is the kind of comment a stalker would make and I felt extremely uncomfortable.
Eric told me that it was his job to make sure that only people who ordered food were sitting at a table. When I arrived upstairs Eric had a rag in his hand and was wiping down the soda machine. Clearly he was not the head of security he tried to portray himself as. I explained to Eric that my fiancé was ordering food, but he kept blathering on that I must have food to sit at a table despite the fact that there were open tables available and no one was holding food looking for a seat. I explained to Eric that I had spinal fusion surgery recently and needed to sit down but he couldn't have cared less. He continued to sit across from me in an attempt to intimidate and harass me. Again, Eric refused to get a manager and continued to invade my personal space by sitting across from me. Had this issue been about the restaurant's policy, Eric would have had no problem getting his manager. No, this was an attempt to harass and bully me because Eric thought I was a woman sitting by myself. Despite my continued requests for Eric to leave me alone and to get his manager, he continued to invade my personal space and make me feel incredibly uncomfortable. Fearing for my safety, I went downstairs to find the manager.
It only took a few minutes of speaking with the manager to see why Eric felt like he could harass a customer. The manager showed no concern for the way Eric had acted, refused to watch the video I had taken, and stated that is was their policy that you must have food to sit at a table. I explained to the manager that there were open tables available when I sat down, so I wasn't denying anyone a seat. The manager couldn't have cared less and despite the repeated requests that my fiancé and I made, he refused to address the situation or watch the video I had taken. With the manager not being of any help, we asked to speak with the owner.
Ken Silver, the owner of Jim's Steaks, stormed down the stairs. He didn't listen to a word me or my fiancé had to say, and he too refused to watch the video. We told the owner that if he didn't want to watch the video at that time, he could watch it when we posted it online. At that point, the owner became even more irate. He called my fiancé and I racists, which is patently absurd. When we asked the owner why he chose to accuse us of being racist he said that it was because we, being white, accused a young black man of harassing me. The truth of the matter is that being called racists had nothing to do with racism, and everything to do with the fact that we threatened to post the video that Ken Silver refused to watch online. Last I checked that is not the definition of a racist.
We told Silver that we did not have a problem with Eric because of the color of his skin. We had a problem with the inappropriate way that Eric behaved toward me. At that point the owner told my fiancé and I to get out of his restaurant even though we were already on our way out the door. Despite the fact that we were leaving, the owner chased after us, yelling like a lunatic.
It's ludicrous that a restaurant doesn't allow customers to sit at a table while food is being ordered. Not to mention we are not from the area nor had we ever heard of such a policy, nor did we see posted signs so it's ridiculous to fault us for that. Regardless of any policy, that didn't excuse Eric's behavior. I should not have been confronted by Eric in the way that I was and Eric harassing me is inexcusable. He clearly saw a vulnerable female and tried to take advantage of me. I felt sexually harassed as well with Eric's unwanted violation of my personal space, not to mention the way he kept calling me sweetheart and refused to leave me alone even though it was clear I was uncomfortable with him violating my personal space.
As atrocious as Eric's behavior was, Ken Silver's was even worse. Instead of listening to our concerns, he chose to attack us and make false accusations. He knew that what his employee did was wrong, yet he tried to deflect and put the blame on us. Silver's success in business has given him a sense of entitlement and he feels like he can twist the truth and treat people however he wants, even though the business was inherited, and he didn't work hard for any success the business has had. read more