These guys are amazing at their work. Very professional, honest and knowledgeable. They are the…read morereal deal - trust them to get the work done right. I took my vehicle there for the first time not knowing what to expect. I walked in to see Usman because he answered my call to inspect the issue with my Power Liftgate jammed and no longer working which was the source of so much stress for me over the weekend, and in 10 minutes they solved the issue! They did this without further damage to my vehicle (I tried to fix it on my own). They will not disappoint. I will be a customer for life!! Thank you so much Usman!!

Usman and his team did an amazing job on my Lexus. He talked to us through the entire repair and…read moreexplained what could be expected through out the process. Up front he gave us an honest estimate and stayed true to his word. He provided a reasonable turn around time and when we got the car back it looked amazing as if nothing ever occurred, I will be returning.

Jesus is THE MAN! Seriously, he was more than an amazing help ! Took all the stress out of…read morepurchasing a new vehicle and more than willing to go the extra mile ! He said he was going to get us in a new car FAST and he did just that !! We couldn't be happier with our experience at Mac Haik! Friendly service on a completely different level.

If I could give zero stars I would. This was by far one of the most unprofessional dealership…read moreexperiences I've ever dealt with. I was actively in the process of purchasing an Outer Banks Bronco from this dealership and was specifically told by Michelle and Emily that the deal was moving forward and because of that, I started preparing for delivery. I had already begun looking into shipping options, speaking with transport companies, and coordinating logistics on my end because I was repeatedly reassured the vehicle was secured for me, and Emily specifically told me that because I had started the paperwork/process, the vehicle was "mine." I even asked if a down payment was necessary, and she told me no because since I had already started the process, the vehicle was basically mine. Based on those statements, I moved forward believing the Bronco was secured. The next morning, I was suddenly told the vehicle had been sold to someone else even though I finished the paperwork from the night before. The excuse given was that it "wasn't communicated to other employees" that the Bronco was in the process of being sold. That level of disorganization and lack of communication is completely unacceptable, especially for a purchase this large. On top of that, many of the employees I dealt with seemed poorly informed, and simple questions were often met with "I'm not sure" instead of clear answers. It made me have the impression they are too incompetent to do their job. It made the entire experience even more frustrating and unprofessional. The entire situation wasted my time, created unnecessary stress, and showed a complete lack of professionalism and accountability. If a vehicle is still available to the public, customers should be clearly told that instead of being reassured it is "theirs." The apologies afterward felt more performative than sincere and the follow-up message I received afterward honestly felt more like damage control than a sincere attempt to make things right. Saying they'd be happy to help me find another Bronco "without taking up too much of my time" came across as dismissive considering how much time had already been wasted because of their mistakes. They also tried to sell me a significantly downgraded Bronco after everything that happened and acted like they could get "close to the number" we had discussed before, but it wasn't even remotely close. At that point, it just felt like a complete waste of my time. They would also give me specific times they said they would call me back, but I would end up having to call them myself (after of waiting for over an hour multiple times btw) because they never followed through. I would strongly caution future buyers to get EVERYTHING in writing and not rely on verbal assurances from this dealership.

Go see Ms Pat she will help you she is one of the kindness sales person I have ever met Auto City…read moreis the place to buy a car ReJenna Moore

Go see Ms. Pat! She is one of the sweetest individuals I have met. She is honest and up front. She…read moreis going to work for you. I told her my budget. I told her what I wanted in a car. Ms. Pat delivered. She delivered so well that my son will be coming back to see her. I know she has to work with the finance department and that she did. Her professionalism as well friendliness makes you want to come back! Make sure if you are looking for a used car go see Ms. Pat.

This was one of the best car buying experiences I've ever had. They made me feel like my situation…read morewasn't the worst. I can't say how the entire staff was courteous and efficient and knew there stuff!! I went in at 4:30pm drove away at 6:40 with my new car!! My second car purchase from this dealership and it will not be my last. They mean BUSINESS!! Forever a client.

From the owner: We're a family owned independent used car dealer serving Dallas/Ft. Worth and the surrounding…read moreareas. We pride ourselves in giving each customer a truly exceptional car buying experience. We finance all types of credit, GOOD or BAD. We have one the best finance teams in america. We would love to have the opportunity to earn your business. Call us now to see what we have to offer you.

They don't let you do trade ins until 75% of the balance is paid what since does that make by that…read more time the vehicle will have more mileage on it and probably be harder to sell on there end

Please don't buy a car here this place is full of BS because they were lied to your face and woman…read morethey say they'll go half on your payment on your car note then turn around they lie about it All you have to do is be honest is but you know what they can have this car I would drop this car off this weekend and they can keep it cuz I'm not paying no more money on this damn car It's not even worth it It's so much s*** around with this car that didn't fix nothing on this car and I'm going to show you proof what's wrong with this car in the palace on my windows are messed up too because you can hear the air coming through the window I will not buy cars from here They say they fix it the last time but I went back up there they still didn't fix it

I'm passing through from Florida and took a nail in a tire on my Corvette. Chose to come…read morehere because of the expensive chrome wheels on my car. They got me right in, patched the tire and microfibered the wheel and had it shining like a new penny. If they treat an out of towner this well, I can only imagine how they would treat a local customer. Excellent experience and I highly recommend this dealership's service department!

Ooh where to start! I initially took my vehicle in for a check engine light and was told that I…read morecouldn't drop off because they didn't have anyone to look at it at the time but to make sure I don't go over my miles because my warranty would be up, insane since I reported it before my warranty was up. I was also told that I wouldn't have any issues driving with the check engine light on. Once I finally got it in the shop on Jan 20 I had to pay for a "diagnostic fee" even though it was warranty work and was not given a loaner. Once they diagnosed my vehicle I was informed I need to service a part 100,000 miles before GMs recommendation. I asked them why that wouldn't be covered if the part was failing to make it to the 200,000 miles that GM claims. It was then that Marvin told me that they looked up my vehicle specifics and that I was correct that it didn't need service until 200,000 miles. So now I'm confused, what vehicle were they looking at prior when I was told it would cost me 4700.00 for service?? Quickly after it was brushed off as a sensor replacement and that my vehicle would be ready Jan 22. I picked up my vehicle it was still driving the same and making the same noise as before so I didn't feel like it was repaired correctly. Turns out it was not repaired correctly and I was back in the shop on feb 23 for the check engine light. The service advisor checked the code (same code as before)and told me that I needed to leave my truck at the shop to repair, that it wasn't good to drive on, after the first advisor Marvin told me that it was safe to drive with that code. They had my truck for 2 weeks diagnosing the issue while I was left without a loaner again. During this time I reached out asking for updates and would not receive any responses. I believe on march 10 or 11 I had to call and finally was told that they would have to replace the timing chain on my vehicle and it would be 2 to 4 weeks and they would not be issuing me a loaner. Terrible communication if any during this time period. My vehicle was finally ready for pick up on April 1. When I picked up my vehicle, no one took the time to explain the repairs that had been done since this was a major repair. They handed me my keys, I walked out to my vehicle and they left me on the low fuel light!!! I immediately had to drive to the gas station and then I noticed that my electric steps where not working correctly so I had to drive it right back to the shop. I spent about 3 or so hours there before Marvin came and told me that they had no idea how to fix the steps and did not offer a solution or compensation to take to another shop to fix their mistake. HOW IS THAT OK??? I get home that night and my check engine light returned!!! I took it back to the shop on April 2 at 7:30 am for them to check. It was there for the majority of the day and I received a Call stating that my shutters on the grill didn't work correctly because my truck was in the shop for the last 2-3 weeks and they are working fine now. At this point why would I believe that because they have yet to fully fix my vehicle or communicate at all during the entire process. This was a 6 week process that they left me without a vehicle and did not communicate about the repair process or any ETAs. This is by far the worst customer service I have ever experienced. The service manager does not reach out or respond to emails. They refuses to give anyones contact information out but I'm starting to see why. PLEASE DO NOT TAKE YOUR VEHICLE HERE!!!!!!! THIS IS THE WORST CHEVROLET DEALERSHIP! WHAT HAPPENED TO TAKING CARE OF YOUR CUSTOMERS.

I got a really good deal on a used car that was in great shape, low miles and clean title. No…read morecomplaints! Cruising since July!

Bought a used/repaired late model Honda Accord from this company in May, 2015…read more With regards to 2013 post, even if a vehicle has been in an accident that doesn't NECESSARILY mean it gets a Salvage title. If the accident was minor or moderate but fixable the title may not be affected. This will vary state by state, possibly county by county, and insurance company by insurance company. As to the 2014 review I know this company does deal with clean, salvage, and "rebuilt" titles. Perhaps they were trying to mislead, or perhaps they honestly forgot which title applied to the vehicle until the paperwork was being processed. We all have "brain farts". The Accord we bought had been in an accident and was sold by an insurance company via auto auction with a clean title. The CARFAX report does separately indicate an accident report but confirms and supposedly CARFAX guarantees the "clean" title status. The vehicle was repaired and offered for sale. The folks we worked with at OCS motors showed us the "before" photos and we checked over the car carefully. No auto body shop is perfect, no repair job is perfect, and there were a couple minor paint flaws at the edges of the bumper but overall it was a great repair job and we decided the price asked was a very fair price for a repaired vehicle with clean Texas title. The vehicle drove and handled like a brand new car, so we're very happy with the price paid for a good vehicle with some cosmetic blemishes.

I had a terrible experience with AutoSavvy in Duncanville and would not recommend buying a vehicle…read morehere. I purchased a 2022 Honda Odyssey expecting it had been properly repaired and inspected. However, at just 30,000 miles, the transmission completely failed. That is not normal wear and tear and raises serious concerns about the quality of the prior repairs done before the vehicle was sold. At the time of purchase, I was also sold an extended warranty through Endurance Warranty Services, which gave me a sense of security. When the transmission failed, the claim was denied leaving me responsible for a major repair out of pocket. So the reality ended up being: A branded title vehicle with a major mechanical failure, combined with a warranty that did not cover the issue when it mattered most. This has been stressful, time-consuming, and expensive, and it completely changed the value of what I thought I was purchasing. My advice: Do not rely on the warranty alone, and do not assume these vehicles have been repaired to a reliable standard. Get an independent inspection and ask very detailed questions before buying. I regret this purchase and would not buy from here again.

I purchased a 2018 Explorer here. salesperson was nice enough, but I was very tired and did not…read morethink this one through. 1- Before agreeing on a vehicle, ask what interest rates and what finance companies they have pulled up. I had a pre approved rate with Capital 1. The rate I was given was higher, but salesperson said the estimate was based on the Capital 1 rate... it wasn't. 2- Ask for a complete breakdown of what is being financed. I was charged $999 for vehicle enhancements... 3- Don't let them just give you monthly payment totals based on your down payment. Ask HOW they came to those estimates. 4- Be sure you have license plate holders in the front AND back... in Texas you have to have these. I had to go back to dealership. 5- Be rested and clear headed. I don't know if I would go back to this dealership.