Joe is considerate of costs and honest. Over the past seven years I have taken two different used vehicles for him to work on. He wants his customers to to feel respected and understand why the work is required while trying to give you the best cost. I highly recommend Joe's Auto Center! read more

I can't express how grateful I am to have come in to his shop . I will be bringing my cars to him. Joe is such a sweet and honest man . Thank you Joe !!! read more

Joe is a very nice, honest man. This is his family's business. We take my husband's car here for any repairs/service needed. He is close by to our home and business, which makes it very convenient. Service is always quick, thorough, and fairly priced. I would recommend him to anyone looking for service in the area. read more

Too my car in for an oil change and new tires. Joe was quick, wasn't pushy about any upselling, and was fair with his pricing... Even included a complimentary car wash!!! Definitely recommend! read more

I called Joe after: many places to get an interstate battery replaced Joe had it to me the very next day as he did not have it in stock. He was super professional, kind and quick! Thanks so much Joe!! read more

Joe's Auto Center - Auto Repair Near Me - Long Beach, California

Couldn't have asked for a better experience. Competitive prices, great customer service, and timely work. They treat customers great! I'll definitely comeback for future work FYI: they replaced my radiator read more

This guy's a joke. I saw the reviews , went in said my car was running weird, explained the noises and know what he does?? pops my hood...doesn't even make me turn on the car...looks at it, walks over and writes some outrageous estimate...I just looked at him and walked to my car and left. What he VISUALIZED being wrong was COMPLETELY off... Avoid this place unless you're rich and don't care. read more

Great service from a straight forward and honest business. Made an appointment for front and rear brake service over the phone. No problem with an immediate quote. Once there, I spoke with the owner Joe. He gave me a time frame and I came back once finished. He offered me a first time customer discount of $50 and also had my car detailed. This was above what was expected and greatly appreciated. If you are looking for a friendly and honest auto shop, then Joe's is your place. read more

Everyone has different opinions. I will speak from my sincere experience. I sent my wife there with our car for a simple brake job. I had an idea of what was wrong, and I knew what wasn't wrong. The manager there, who was very nice and cordial, must have recognized he had a woman with a young baby to take advantage of. I knew what was coming, but I couldn't get down there myself. My wife was quoted almost $1200 for a bunch of un-necessary repairs on a car that was fairly new (4 years old) and with less than 35k miles. These repairs weren't necessarily preventive measures; they were actual repairs that were pending, according to Joe's. Later, when I got off from work, I took the car to another place, kind of a hole in the wall garage, to fix the brakes. There was nothing else wrong with the car, according to this place. Maybe a need for some tires, but nothing close to the things Joe's claimed. For example, Joe's told my wife my rotors were completely bad and couldn't be shaved. This other place showed me the rotors and explained their condition to me, which was actually good, not perfect, but very much in good condition. If for no other reason, this is why I am leaving Joe's with this bad rating. I felt they straight out lied to my wife, and that doesn't make me happy at all. After $130 spent fixing the brakes by this other place, the car has been doing great. Joe's really pushes their AAA rating. They really lead you to think they are an honorable outfit. Again, everyone has their own experiences. All I can say that my car is running just fine, without all those "repairs" presented to my wife. You don't have to agree or disagree with my report here, I'm just honestly telling you what happened. read more

Had to have tires rotated and Joe took care of me quickly! Great neighborhood place- Joe and his team are friendly, professional and all around great! Can't recommend them enough! read more

Got to the place after work. I was greeted by David Simms & Ozzy. They checked out my car and got me running smoothly again. I have worked with David at the Mercedes Dealership so I just followed him to this new location. Turned out to be a 5 Star service. They also have a nice comfy waiting room with all of the water you can drink. It happened to be the hottest day in LA this day. Joe, the owner came out to bring me water also. He is the owner. I have to say I am impressed. The last place I went to the owner was more interested in seeing me after hours than fixing my ride. He was very professional! I will be going back again. read more

Everyone working at this shop is very nice and the prices are great! They did a great job repairing my car. I am so lucky to live near this auto center! read more

I am not one to write reviews but had to in this case. This repair shop is the best shop I have been to in over 20 years of owning a car. Ozzy is truly the most customer friendly person I have met. They took in my Audi and repaired the brakes well below what I was expecting. I even got the yelp.com discount. Ozzy even lent me $20 for a taxi to the airport and put it on my bill. He then offered to drive me to the airport instead (I said no because my company was paying for the fare). I got a call from him for a repair estimate in 3 hours and it was repaired the same day. Again, below $$ what I expected. One other thing about Joe's aside from the top notch customer service is the great location. I take the Blue LIne to work and the shop is right next to Willow Station. Extremely convenient to drop the car off in the morning and pick it up after work. In short, I highly recommend this repair shop and compliment Ozzy on his great customer service. read more

So I am long overdue on reviewing Joe's Auto Center. Let me preface this by saying that when it comes to mechanics, I always go in with a somewhat distrustful outlook. We've all heard the news stories, or know someone who has been ripped off by unethical shops. That being said, I'm pleased to say that Joe's is the best IMO. I appreciate being able to drop my car off early, Joe's accommodates a 7:30am drop off, and when I was getting ready to call an Uber to take me home, Joe promptly offered to have his brother drive me home. Saved me about $8 on an Uber, and is just one of the reasons I like this shop. The first time I brought my car in for a look it was at the 60k mark for service. Joe's shop did the inspection and only minor items were found. In fact Joe stated that not much needed to be done at all. This was a trust establishing moment for me. Joe could have taken that opportunity to up sell unnecessary services or work, and I (being totally ignorant of how the car works, other than stick the key in and drive) would have taken him at his word. Ever since that first experience, I've taken my car back to Joe's. This past week, I had the 90k service done, oil change, front brakes replaced, cabin filters, etc. Joe and his capable mechanics, and last but not least, his friendly wife, who works the front desk, always take good care of me, and I know that they take good care of others too. Just look at that Yelp! rating and other reviews. Thanks Joe for being my go-to mechanic. I have one less thing to worry about thanks to you! You're the best!!! read more

My wife and I have been going to Joe for the last three years and have had nothing but good experiences. It's important to find a mechanic you can trust and Joe has always been honest with us. He's never pushed us to repair things that aren't broken and his prices are always reasonable. Recently he helped me with a broken shifter and, even though he could not procure the replacement part himself (he insists on an extended warranty), he was kind enough to point me to a 3rd party seller where I could buy it so he could install it. read more

I am a road warrior - my job is to go all over LA from SLO through OC...I drive almost every day and put TONS of miles on my car. My car broke down on the 405 during rush hour!!! I got the AAA to come rescue me from the exit ramp and they towed me to Joes. I called Joes and asked what time they closed, and they told me that they would wait for me... They looked at the car immediately and told me what they saw that went wrong. One of my belts broke that helps pump water and cools that engine, so my engine overheated. (I was freaking out since I thought my car had blown-up with all the steam that was coming out the hood). So it was great to have instant feedback that my car was not a goner! I was able to sleep that night. They called me the following day and told me what was wrong, how much it would cost, and when they would have it ready. When I went to pick it up, they showed me what was left of the belt and other parts that had broken. They take such good care of me, and I really appreciate the extra mile they go - like staying later to look at the car and give me some instant feedback. They are professional and they always do great work. I have been going here for over 3 years now. And, once called around to see how much it would cost to have the work done somewhere else (not talking about a dealer - I am talking about other local shops) and Joes quote was way less. I also get a discount because I am a AAA member so that helps too. I am so glad I have a mechanic that I can trust! read more

Apparently, Joe has sold his business to Ozzie, who claims he is the manager, running day to day operations. All you will recieve from Ozzie is a big fat customer no service. He was talking on the phone upon my arrival, laughing, and ignoring me for minutes. I had to ask his little assistant for help. Then after leaving my car there for five hours, I HAD to call him and ask what's going on with my car. He said he wasn't sure, and was looking at my fuse box, checking to see if they were alright. I only asked him to replace my dashboard light bulb that Joe fixed months earlier, but burned out, and was trying to fix again under the 12,000 mile warranty that all AAA mechanics offer for their work. This guy needs to go back to mechanic school, and learn how to properly replace a light bulb that even a monkey could fix. In the meantime, I'm never going back, and will file a formal complaint with AAA. read more

I was so impressed! I completely disagree with @Jon J. (and I did see Joe while I was there)! I went to the shop for the first time on Aug 14. Ozzy was wonderful and very customer service oriented. I came in because my check engine light was on, he took my keys, and came back to chat with me. After chatting for awhile I asked if we could get things going with my car and to my surprise it was already being looked at! I got a call about 45 minutes later that I just needed a new gas cap and when I mentioned a few of my external light bulbs were burnt out and they fixed them for free! I got dropped off at the shop and my car wasn't quite ready and Ozzy gave me an ice cold bottle of water and they had a nice waiting room and even had crayons and coloring books for kids! The only thing I did not like was that they charged me for a diagnostic test to see why my check engine light came on, but did not tell me about the charge when I arrived or the cost. They did give me a good discount on the cost since I'm a AAA member. They also told me that the air filter I had just got at Jiffy Lube two days earlier was the wrong one for my car and was absolutely ineffective! I am so glad to find a trust-worthy garage!!! read more

Pros - Friendly People - Clean (for a auto repair shop) - Professional - Got 10% off for mentioning Yelp - Good Prices ($430 for front brakes including new rotors and pads. Also new brake fluid) - No Salesman talk. Pressure Free. - Quick around without an appointment (3.5 hours for the work above) Cons - Its only been couple hours but so far so good. Sum Found myself a new auto mechanic. read more

This was my second time for an oil change and Ozzy assisted me both times. He was very professional and made me feel welcomed and comfortable. The customer service was great! I scheduled an appointment for the oil change yesterday and Ozzy told me to bring it in at 8am this morning. My car was ready to go within 40min! The oil change service included a full inspection and top off of fluids as well. Joe even gave me a bottled water while I waited in their lobby. I would definitely recommend Joe's Auto Center for excellent car and customer service! read more

Yay! This place was wonderful! The clips that held my power window in place had snapped, so my window wouldn't go back up... I took my car to Joes and they took it in right away. Within a few hours, they ordered the part, it was delivered and installed - they even sprayed my car down real quick! The manager Ozzie was super friendly and kindly gave me the $50 yelp coupon they advertised. I will definitely be coming back for all my auto service needs!!!!!!!!! I totally recomend this place - I did no feel taken advantage of or ripped off. What a great experience! read more

I've been bringing my wife's and my cars to Joe's for about two years now, and we've yet to have a bad experience. Joe and his family obviously take great pride in their work and the business. The shop is clean, very open and honest about what needs worked on, and repair notes are thorough. And when he tells you they do a safety check on the car, they actually do a safety check (you know because tires are inflated to the right PSI and he tells you about that middle brake light that's been out for 6 months). Prices are fair and work is quality. Very satisfied. read more

We were driving down the 405 freeway on a Saturday, when our radiator blew. AAA towed us to Joe's, who (luckily) were open until 3PM. I was afraid that our engine had seized when it overheated, but they were able to fill the radiator and get our truck started. They gave me an estimate and said they'd have it ready by noon on Monday. They called at 11AM Monday (an hour early), saying it was ready. The cost exactly matched the estimate. I am so impressed with their service, friendliness and competence. I've already recommended them to everyone I've talked to about my experience. I wish all mechanics were this thoughtful, honest and service oriented. read more

I took my car in for an oil change, and to have my brakes looked at. The guys there were friendly, and the little sitting area is nice... however, $45 for an oil change is outraaageous. Plus, I needed a new air filter, my rear brakes cleaned, and my wheel hubs replaced.. which they quoted me $825. I almost fell out of my chair. I know I'm a girl, but my dad worked on transmissions for Chrysler for over 30 years, so... I actually KNOW SH*T about cars. *GASP* Needless to say, I left Joe's immediately after getting my oil changed. read more

My girlfriend and I needed to have a car inspected before we bought it . We 're not from LB so we had no idea where to go; we searched YELP and found Joe. Everything that's been said about Joe's is spot on. They took us in quickly, gave our car a thorough inspection. After the inspection he gave us the list of things the owners needed to fix, the list was comprehensive and saved us a bundle of dough. After we found out the car was missing the side airbag's we were assured, Joe said to bring the next car in and he'd inspect it for free. That was awesome. Everyone was accommodating and nice, but most of all Joe's was honest and fair and I'd come back to him any day of the week. thanks z- read more

I drive 4,000 miles a month for work and have an older vehicle, which is my livelihood. I moved up to Long Beach 9 months ago and needed a new regular place to take my car to ensure I maintained its good condition for my job. Thanks to Yelp, I found Joe's. Each and every time I come here, I'm greeted by name and given honest and fair information about the status of my car and any necessary repairs vs. those that can wait. I keep coming back here because of the quality repairs and service. Not only am I offered a ride home to and from Joe's while my car is repaired, but I also was given a car to drive when they ended up taking longer to repair my car one weekend. As a family business, you actually meet Joe (or even get a ride home from him) and his family. This is rare in the auto repair world, and I greatly appreciate the personalization. I even received a service reminder via email for my car. They even wash your car after completing repairs! While the cost may be slightly more as they are Napa Auto Care certified, as a union employee, I value that they put quality, service and care of their employees over getting you 'in and out.' They take the time to SHOW you what is wrong on your vehicle and educate you on proper care of the vehicle. If you want a place you can bring your car for all situations and one you can refer a friend to, this is it! Thank you Joe's for always taking care of me! read more

Car was running a little sluggish and brought to Joe's based on the positive Yelp reviews. They were courteous, had a clean shop, and drove me back and forth to my home while working on car. After a tune up, car is running extremely well. Highly recommend this Long Beach auto service. read more

I've been a customer pretty much since Joe first opened the doors... But not just me; my entire family, my friends and extended family too. The shop is first rate; always clean! The staff is very friendly and Joe will always greet you with a smile. He's honest, timely and he's not just trying to make a buck. He's there to help you!!! He's knowledgable, dependable and he treats all of his customers with kindness and respect. As far as I'm concerned, if your car has a need and you are in search of a great mechanic, you can start and stop your search at Joe's Auto Center!!! read more

I found Joe's on yelp a couple months ago, but never made it in for maintenance and an oil leak. My car wouldn't start, so AAA recommended towing it to Joe's. I got there just before closing. Youseff (Joe) was really nice and his brother gave me a ride home. Youseff called me the next morning and explained the issue was my key- yes, my key. The chip wasn't registering with my car, so the fuel cut out. I brought my spare key and it worked. I had Youseff check out my oil leak and he got back to me with an estimate I thought was really reasonable. I picked it up and was really impressed with how clean the engine was. They even had my car detailed. I would highly recommend Joe's to anyone. read more

Joe's Auto Center - Steam cleaned engine. Looks new! - Auto Repair Near Me - Long Beach, California

I discovered around 5:20 pm today that I had a nail stuck in my tire. After some quick googling from the parking lot, I found Joe's and called to see if they could fit me in to the end of their day (Yelp says they close at 6). They told me to come by, so my panic subsided a little bit. They took care of the nail easily and even offered me a bottle of water. It was fixed before I knew it and the guy in charge (I'm assuming he was Joe) waved me away without letting me pay. Next time I have a car issue (knock on wood) I'll definitely be back. I appreciate their generosity and I'll be coming to them again in the future. read more

I am not savvy about social media and how to use, so, i'm giving Yelp a try. I don't know how else to reach those of you that have experienced the wonderful service at Joe's Auto Center (JAC) in Long Beach, CA except to use Yelp in hopes that some of JAC's customers will be reached. Joseph Awaida Sr. (Joe), his wonderful wife and family have lost their son Joseph Awaida Jr. (Joseph), and his 3-year old grandson. Joseph's wife Raihan is still in the hospital. Any of Joe's customer's that have gone to JAC for any length of time know Joseph, his smile, professionalism, personable and kind demeanor. a young man of great love for his family, a young man wise beyond his years. Joseph was a young man taken from his family, our community much too soon. This message is in hope to reach you, the customers of JAC. A GoFund Me account has been set up for Joseph, Raihan and their son Omar. If you are led, please go to this link and lets as a customer community of JAC's support one of our own, Joseph Sr., and his loving family. Thank you so much for your kindness to our communities of families. https://www.gofundme.com/f/in-memory-of-joseph-awaida A customer of JAC for life. read more

Joe's Auto Center, Joe has been very helpful on working on all three of my cars, and when he could not fix the rear axles on my 4 wheel drive truck Joe sent me to a mechanic who did the job perfectly. His prices are fare his work is good and I would recommend Joe's Auto Center to my friends. Dave read more

My car overheated during rush hour on a Friday on the 405! AAA towed me to Joe's, you can leave your car in their parking lot and they work on it the next day. They replaced everything with new parts - I had these exact parts replaced 2 years earlier at a place that charged less money but they used after market parts. Joe's charged me about $200 more to put in everything new, I shouldn't have that issue for about 7+ years. They did a great job, my car runs like new. A few weeks later, I took it in again because the belt was lose. They fixed it and didn't charge me. I really like Joe's Auto Center. This is my new go to place for my car. read more

My college son brought his /my car in for service when the check engine light went on. They were quick to identify the problem and the repair work was reasonable priced and the car runs great. read more

Had to be towed in at 11:30 on a Sunday night, based on an AAA recommendation. The night drop off box was used and Joe called me the next morning. His work estimate was great and the service exceptional. In this case some might have tried to take advantage of an out of state customer; definitely not the case in this experience. read more

Joe is The Man. I could write a long detailed review about my excellent experiences doing business with him, as well as my friends excellent experiences, but you need to get your car fixed and shouldn't waste any more of your time reading online reviews. Go see Joe. read more

Great service, fair prices. Came in for a quick fix and it was on the house...wow! The dealer next door was going to nickel and dime about it! Nice family run place. Will strongly consider going here for regular maintenance. read more

Joe is very personable and also has very courteous to try and save me trouble and dollars! I have been taking my car to his garage for 2 years and he has always been kind, personable, considerate, and communicative. His business and his attitude is a perrfect example of a business who takes pride in customer service and personable-ness. read more

You'll never have to wonder where to take your car again. The service is amazing, incredibly reasonable, and friendly! You can always trust Joe! read more

Joe and his service team are the best! Excellent service, fair, on time and always polite and friendly! Go check out they're new location on Wardow read more