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    John G. Webster

    2.6 (31 reviews)
    Closed 7:30 am - 5:00 pm

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    Services - John G. Webster

    Air duct cleaning

    Air duct sanitization

    Drain installation

    15 More Services

    Faucet installation

    Gas line installation

    Gas line repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Sump pump installation

    Water heater installation

    Water heater repair

    Water pipe repair

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    Jeremy B.

    I used JG Webster to install a mini split system in my condo. I know nothing about HVAC, but now, a few months removed from installation, I know enough to realize they took advantage of me. First and foremost they did a terrible job with installation. They left holes all across my condo - they called them "exploratory holes" where they literally just punched holes in the wall and ceiling to see what was behind it. They did NOT reseal these holes and told me it would be an additional contract and charge to have the hopes filled. They did not make any attempt to hide the lines they ran. My hallway ceiling is now lined with 4 pipes which they drilled to the ceiling. Above my kitchen cabinets where more pipes were laid, they made ZERO effort to conceal. There are literally pipes hanging over the top of my kitchen. Francois (the president) shmoozed me the whole sales pitch and lied about almost every aspect of the the install. I realize now, he was making recommendations based off of what was cheapest and easiest for the company and had no interest in what was best for my space and the effective use of the machines. Now, my condo is poorly heated and cooled because they cut corners. For example, the noisy condensate pumps were only going to run "once or twice a night" but in reality, they turn on about once every two minutes and make sleep or watching a movie extremely difficult. Speaking of pumps, the installers had to come back twice because of leaks. One of which caused water damage to the walls of my newly purchased condo. Other damage included permanent marker drawings on my bedroom wall because one of the techs left a marker uncapped and it drew all over as it hung out of his pocket while he was installing. TLDR: these guys are dishonest and do a poor job.

    Mitsubishi ductless mini-split installed inside a DC home

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    5 months ago

    Highly recommend Plumber Brandon. He is the most knowledgeable, professional and expert plumber in every way.

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    Ask the Community - John G. Webster

    Review Highlights - John G. Webster

    Webster Company have been positive from the very beginning and I would not hesitate contacting them again for future needs or referring them to family, friends and colleagues.

    Mentioned in 3 reviews

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    Ehrhardt Brothers Quality Plumbing

    Ehrhardt Brothers Quality Plumbing

    4.6
    (146 reviews)

    Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

    New Hot Water installed, Showed up on time and installed in short order. Nice clean installation…read moreremoved all debris

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    4.7
    (391 reviews)

    I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

    Do not go here, they're scammers and extremely unprofessional…read more Similar to Julie A, whose review you should also go look at, I was bait and switched by this company. They said there was a $49 assessment fee to come out and look at my HVAC. (See attached screenshot of Yelp chat). When they got there, they assured me they could take care of the problem and would provide a quote. The visit ended with them charging me $219 somehow. I disputed the additional $170 with my credit card company because this is FRAUD. Even by their own invoice, they did nothing to earn anything past the $49 assessment fee and even that they don't deserve. They NEVER provided me with a written quote. Because I live in a condo building, they had someone call me back and say I would need to pay $10-15k to rent a crane so they could replace my HVAC system and that didn't include any materials, labor etc. Just the crane. They also said they would have to cut through my upstairs neighbor's unit for the repair and that I would be responsible for all of the costs of demolition and restoration. At the time, I was in a different state taking care of an extremely sick family member and when I asked clarifying questions about how they were going to do the HVAC replacement they just kept throwing out bigger and bigger numbers until I was deeply distressed. $10-15k for a crane, another $7k to run some tests on the lines that run to and from the HVAC system, an overall ludicrous quote of $40k--to replace an HVAC system!! They could've just said they don't want the job. They could've even refrained from following up. Instead they needlessly put me in distress and unjustly tried to take $219 from me while providing NOTHING in exchange. I ended up going with a different company who didn't try to take advantage of a young homeowner and didn't need to get a crane. Please don't go with this lazy, crooked company. Y'all should be ashamed of yourselves. P.S. I also had to ask for a time frame (see other screenshot). They said 9-11. Then I got a call at 7 am that day saying someone was on their way. I was not at all prepared and told them they had to come later.

    Washington Home Doctors

    Washington Home Doctors

    4.3
    (18 reviews)

    I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

    I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

    John G. Webster - hvac - Updated June 2026

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