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    John Varvatos

    3.8 (49 reviews)
    Closed 10:00 am - 8:00 pm

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    Color coal
    Antony D.

    I had trouble ordering online so I clicked on chat and got Ryan based in my favorite Southern California mall. He secured the item I wanted and I received it in less than 24 hours from the time I placed the order. He even texted the tracking number and followed up just before the delivery. Ryan is the man! Thanks

    Missing button after a few hours of wearing it. Cheap low quality.
    Jack W.

    Quality went down alot especially the John Varvatos USA which is all made in China. Buttons falls apart within 1 use for something I paid 400 dollars for it should last alot longer than 2 hours.

    Suit jacket

    RJ helped me a ridiculous amount! He was able to give me a ton of advice and brought me multiple sizing options! 10/10 great shopping experience

    awesome customer service.  =D

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    1 year ago

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    Page 1 of 2

    Ask the Community - John Varvatos

    Review Highlights - John Varvatos

    well, Omar immediately helped me out, told me they would send the belt out to have it repaired, then mailed to my doorstep.

    Mentioned in 4 reviews

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    Shoe City

    Shoe City

    2.1
    (42 reviews)
    1.9 mi
    $$

    If I could give this place a 0 stars, I 1000% WOULD. This was my first time coming to this…read morelocation, buying my son a pair of shoes for school. The 2 who worked here did not greet us and had zero enthusiasm!!! my personal opinion is they needa go ahead get rid of the store.. or hiring a more enthusiastic team!

    I bought a pair of Converse high top sneakers and the Soul came unglued from the upper rubber base…read more She had them for about 3 months and I figured they would stand behind them because they were defective . They were quick to tell me they'd only warranty shoes for 30 days after that you own the junk . 30 days may be reasonable for shoes that have been abused by their owners however when there's a defect in the material I don't think 30 days applies . In my entire life I have never had a pair of sneakers of any brand come separated between the soul and the rubber outer band that secures the upper to the soul . There are no signs in the store that say 30 days warranty only. I asked him where is the signage that says warranty ends in 30 days and she said it's on my receipt . I told her that's a hell of a thing to give me a receipt with a notice that my warranty is only 30 days after the fact that I've already purchased the shoes . They should let me know that right up front that we're not going to warranties shoes for quality and workmanship after 30 days . Probably because they are using the cheapest junk shoes that they can find . I would suggest that the shoes that they sold me were probably seconds .

    Photos
    Shoe City
    Shoe City
    Shoe City

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.2
    (159 reviews)
    0.4 mi
    $$

    A great variety of shoes to select. I have a wedding in June and was able to find the exact shoe…read moreand size without any complications. The service is wonderful, employees are walking around the store and asking if I need assistance. The value is fair, but downloading the app and signing up gives you a great discount! This shoe was $110 retail and after the app coupon, it helped take of $20! Bringing my total down to $90 + tax!

    I bought 4 pairs of shoes at the DSW LN location. Two pairs were available in the store, so that…read morewas fine. The other two, store associate had to order for me. They arrived a few days later, from DSW Return Center. The shoes were dirty at the bottom and looked like the have been worn and returned. Perhaps, they just came from the Return Center? Called DSW to notify them. Was told to drop those two pairs at the nearest store and they ordered (supposedly two fresh pairs) from the warehouse. Well, few days later, the replacement shoes came. Exactly the same as last two. They came from the Return Center again, and looked as they've been worn and returned. Took them to this DSW CM location to return. Got excellent service by Rene. He was very pleasant and courteous. Indeed, DSW always has great customer service. The warehouse, however, needs to be more careful and pay attention to what they send customers. Can't send customers used/worn shoes! Not good. And DSW should not put the returned shoes back in stock and mix them in with new shoes to ship to customers. In-store Customer service: 6/5 Shipping/warehouse: 1/5.

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    Exterior
    Exterior
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse

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    Lucky Feet Shoes

    Lucky Feet Shoes

    4.9
    (64 reviews)
    1.8 mi
    Walk-ins welcome
    Family-owned & operated

    I walked into this store nearly in tears because I could barely walk. I had gotten to the point…read morewhere I was literally going down the stairs at home on my butt, and my "new normal" had become walking down the stairs backwards. I have plantar fasciitis and bone spurs in both feet, and because I didn't have the proper shoes or inserts, I was compensating in all the wrong ways -- pulling muscles here, straining muscles there -- until eventually the pain was everywhere and completely overwhelming. Honestly, I felt defeated and scared. I truly thought something more serious had to be wrong because the pain had become so severe. The moment I walked into the store, NAOMI greeted me with a smile, and as crazy as it sounds, I immediately felt this sense of relief -- like maybe I was finally going to be okay. She listened to everything I explained, was incredibly knowledgeable, and genuinely cared about helping me. After using the foot scan machine and seeing the results, she picked out several pairs of shoes and arch supports for me to try. Then she went above and beyond by sitting down and helping put the shoes on for me. In that moment, feeling cared for and supported meant everything because I was truly struggling physically and emotionally. I decided to wait a full week before writing this review so I could honestly speak on the results -- and WOW. Absolute game changer. LIFE changer. I'm an Assistant General Manager at a very busy, fast-paced hotel, so being on my feet constantly is part of my everyday life. A week later, I can genuinely say I feel like a different person. The customer service here is TOP NOTCH, and Naomi is an absolute gem!!! Thank you so much!!!! This will be the only place I buy shoes from moving forward. Thank you for changing my life more than you probably even realize. ~ Kristina

    Raise your hand if you've bought shoes for yourself based on what others are wearing, without…read moreknowing if they're what would work for you. For the longest time I've had hit and miss instances with shoes. I've ended up with ingrown nails that required surgery. I've ended up in even more pain than I probably should be in. Enter my friend reminding me that foot analysis places exist and to "treat myself." I made a free appointment online and Cheri had me stand on a scanner of sorts. First thing that caught me off guard was I'm not a size 7 in everything... I'm an 8 (oops). Second was learning I pronate which makes sense why my ankles need so much support (esp with my health issues). Everything from start to finish was a breeze. Cheri set me up with some Hoka Gaviotas as well as some cute boot/shoe hybrids that already have insoles inside. With my Hokas, Cheri explained I needed to break-in/get used to my new insoles with a 2,4,6 hr rule and now I'm in love with them. Please don't hesitate to treat yourself as well if you find yourself in my position.

    Photos
    Lucky Feet Shoes
    Lucky Feet Shoes
    Lucky Feet Shoes

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    John Varvatos - menscloth - Updated July 2026

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