Tina was absolutely amazing! She was friendly, attentive, and made sure we had everything we needed throughout our meal. She checked in on us at the perfect times, had such a positive attitude, and made our experience even better. Great customer service like hers is hard to find. We will definitely be back and hope to have Tina as our server again. Thank you, Tina! read more

It's been ages since I was here. There were 5 of us in our party. We had a fabulous waiter. I gave 4 stars for the service. He made sure we were all taken care of. I was very pleased that they have gluten-free buns. Back in the day, they had a large menu of shakes. Our favorite was Chocolate covered cherry milkshake. This business is located in the GSR in the basement. My bestie and I got the Bacon and Cheddar burger; she had fries, I did not. I can't remember what the rest of my family got. But everyone was pleased with their burgers, shakes, and fries. We were all so hungry that we didn't get any pictures of our food. I did feel the food was pricey for what we got. The service, on the other hand, was great. Wish I could remember the name of our waiter. I sure hope he gets KUDOS for a job well done. read more

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Service was fine, but the quality and value was very disappointing. The photos on the menu look nothing like what arrives on the table. The patty was slightly thicker than the cardboard of my amazon box. $15+ for a single, $18 + for a double. Sauce was piled in the middle so most of the burger was dry (no juice from thin patty didn't help). Johnny Rocket's used to serve one of the best burgers in town. Avoid this place now...sadly! The GSR should step in and make adjustments before Reno loses more visitors due to poor value. Mr. Harrah and Mr. Ascuaga would never have let this happen. read more

Everything we ordered was delicious the service was great burgers were amazing cheese fries yummy I would come back read more

Johnny Rockets - Cheese fries - Diners Near Me - Reno, Nevada

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Our family of 10 with many young ones had a lovely time - because of the outstanding waitress Tina. She was spot on with everything, attentive, cheerful and grateful. read more

the food was super expensive for no reason and the cheese was very bad, The tater tots where super soggy the workers wherent terrible but I found a bug in my food. We also asked for a vanilla shake but was given a banana shake, overall bad experience. read more

Johnny Rockets - Bug In food - Diners Near Me - Reno, Nevada

They have roaches manager rude was trying to take other people ahead of me a dirty establishment

We stood at the door for 20 min before being noticed - it was pretty crazy. They were busy, but seriously - acknowledge people! I got a burger, my DIL got the fake burger, and it was all just meh. If someone who wanted the Johnny Rockets experience, they would be sorely disappointed. I won't be back ~ it wasn't a great experience. read more

Was not happy with this location. I came to eat dinner and they closed early. And the employees were very rude when I said the hours on yelp said you should be open. read more

The hostess rudely said she didn't have time to take my to go order and said to order online. My fries were cold and small portion $7.99. They gave me 1/2 cup 3 oz of Chili and I complained that I paid for a bowl $8.99 hostess said that was their portion for a bowl. Terrible! read more

Johnny Rockets - Chili - Diners Near Me - Reno, Nevada

We always come grab lunch and sit in Tina's section when we are staying at the GSR. She is the best and always takes care of us.

Amazing food, service is always top notch! Clean and very chill vibes! Love coming here! Definitely recommend giving it a try! They have the best shakes and super yummy burgers! read more

Probably the saddest excuse of a location for this chain. My side salad was entirely wilted and tasted of dirt, half the plate was cheddar cheese. Waiter didn't ask what dressing I wanted and when we stopped him to pick one, he said we could swap it out for whatever I'd like and immediately walked away. Didn't check back in. I ended up not eating it anyways. My soda tasted like the machine was moldy. My partners burger was wrong, and the replacement we got was cold with a stale bun. His root-beer float was mostly ice cream with about an inch of soda on top. Great if you love ice cream but that wasn't what we ordered. The only halfway decent item was the hot dog. We both felt ill afterwards. Kitchen was poorly managed, waiters kept bickering at each other for taking each others orders. Lots of food on the shelf not being taken to tables. Only one staff member looked to be over the age of 23. Very poor experience. I don't plan on coming back here next visit to the GSR. read more

We stop by this place every time we visit GSR! Their shakes are our favorite! Onion rings cooked perfectly! We always enjoy our late night dinner from here! I wish the burgers were served with sides but I feel like serving entrees without sides is a normal thing at casinos. read more

Johnny Rockets - Oreo milkshake - Diners Near Me - Reno, Nevada

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Open late in the GSR resort! Ordered online, had my bf go downstairs to pick it up, service was quick and efficient! He said it was your typical JR ambiance with diner style counters etc, grab and go service! Food was good! Prices seemed a little jacked up since it's located in a hotel, but at the moment it was fitting! read more

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I don't think I've ever had such a bad experience at a food place. The manager who runs this establishment should go have some training on how to properly manage. Seating took 45 minutes since they only had 1 waiter. They also decided to sit my party of 3 in a 2 person table and brought a chair up for my third. Ordering our food took an additional 15-20 minutes. Once our food came out, they got our order wrong and it came out cold. One of our bacon burgers had a depressing amount of bacon. We waited and waited until the server could come and hand us some barbecue sauce that we needed for the extremely dry burger they served (they never came). At that point we just got up and left. Never coming back to this establishment again. read more

Johnny Rockets - Diners Near Me - Reno, Nevada

Even a greasy mushroom burger, fries, & shake can make me happy. I haven't been to a Johnny Rockets in nearly 15 years and I was surprised how much I enjoyed it. The service was fast, our server was kind, and the decor was cute. I loved the vintage "diner" look it had. Very kid friendly + they have a kid's menu. read more

Nostalgia led me to suggest Johnny Rockets to my group for a quick meal, as the chain diner was just downstairs from our rooms at the Grand Sierra Resort. As adolescents, we'd go to the Fisherman's Wharf location in SF & to one in Reno whose exact location escapes my memory. No one was too thrilled with their burgers or sandwiches but the worst item were their chicken tenders. I don't believe these were made using chicken breast. (The Yelp pics from a year ago looked to be made with chicken breast.) The portion was generous & the ranch was actually a good one but I don't fvck with pressed meat. Thick breading on the onion rings, the kind that scratches up the roof of your mouth, but I wouldn't say no to any kind of onion ring. Skeleton crew running this sad joint that used to be fun, retro, & exciting to eat at. No dedicated hostess & our poor waiter was overworked with the amount of tables he had to cover. We tipped him generously as he was awesome, given the circumstances. If it wasn't already obvious, skip skip skip Johnny Rockets, at least this Grand Sierra Resort location. read more

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I have been to a number of Johnny Rockets locations and this was by far the poorest example. On arrival, there was no staff to be found and over half the tables needed to be bussed. I stood at the Host podium for a few minutes, along with another customer, before. Staff began to appear from a back room. Once acknowledged I was immediately seated. My order was simple... An Original single and a soda. Food arrived reasonably quickly, appearing hot and fresh. However it had no flavor whatsoever. I may as well been eating Styrofoam. The meat was entirely unseasoned. It didn't even pick up any flavor from the sear. An occasional pickle was the only hint of flavor and there wasn't nearly enough to make up for the rest. Even the bun was tasteless. I kept taking exploratory bites but there was simply nothing there. I didn't finish the sandwich and left disappointed. Giving two stars only because the server, when she emerged from the back room, was at least friendly and efficient. read more

We needed a quick bite before going to a comedy show at GSR. This was perfect and grateful for a veggie burger option even a vegan shake was on the menu! The fries were not very good unfortunately, no salt? The service was quick and friendly. We sat at a cute little booth and had a nice quick dinner. Needed a break from all the crowds upstairs so this was just right. read more

Johnny Rockets - Veggie burger - Diners Near Me - Reno, Nevada

Tina was super awesome. Milkshakes were amazing. Totally worth snacking here. Good food great service blah blah blah. read more

I don't know if Ann was a manager or what but she gave us horrible service and threw attitude as us the entire time plus ignored us. Would continue to talk over me as well. Would give zero stars if I could read more

Burgers and service were great! I like diner-style food and got a Route 66 which was really tasty, and my boyfriend got the double Smokehouse and his friend got the Spicy Houston. They both really liked their food. Tina was our waitress and was really attentive and efficient! read more

Johnny Rockets - Route 66 Smoke House Double Spicy Houston - Diners Near Me - Reno, Nevada

Tina our server was amazing! Her hospitality and services were 5 stars. The burgers and onion rings were delicious. Oreo shake is a must

Tina was amazing! Super sweet and attentive, made sure we had everything we wanted during our lunch. The cute plate with her name written in ketchup was a special touch that we'll remember :) we will come back and see Tina again! read more

Johnny Rockets - Kids grilled cheese and smokehouse burger - Diners Near Me - Reno, Nevada

It's been a long while since we've been to Johnny Rockets. Since then the GSR moved the restaurant downstairs. The tables no longer have the little jukeboxes, the staff no longer stop and dance to a song. That was always fun. The menu has changed but the food is still pretty much good. I still recommend the restaurant. Yummy'! read more

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I stood at the order area for over 5 minutes and had the workers walk by, make eye contact, and walk back to the stove and start cursing. I can't tell you how the food is because they never acknowledged me as a paying customer and I had 5 people to feed which would have easily been close to $100 or more. I don't have time to waste so we left. Terrible service for what I used to know as a good burger place. Don't ignore your customers that's extremely rude. read more

This was my first time here. The service was slow to place a to go order. It seemed like the priority was placed on getting people seated that came after you. The food once my order was placed was delicious. I ordered the bacon double cheeseburger with a side of onion rings. The onion rings were enough to share and delicious. I would definitely return again the next time I visit. read more

Johnny Rockets - Diners Near Me - Reno, Nevada

Great snack before my daughter's gymnastics competition. We ordered some fries to share and everything was very tasty. The bacon cheese tots had the creamiest texture and the chili cheese fries had a plentiful amount of meat. read more

Johnny Rockets - Chili cheese fries - Diners Near Me - Reno, Nevada

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Everyone loves Johnny Rockets! This one is one to not skip! We had the pleasure of being served by Tina who was by far the: BEST waitress, we have ever had anywhere. The FOOD was amazing as always: We ordered their Bacon Cheddar Burgers, Onion Rings, Their shake of the week special and the Chicken Strips. It was clean and we really enjoyed the decor in this spot, after frequenting the one in Carson City their decor was a lot different more Nevada and that location actually ended up closing down & we had been missing the Johnny Rocket experience, then we found this one and boy.... We highly recommend stopping at this location of Johnny Rockets if you are in the Reno/ Tahoe area. read more

Tina is the best - solid tater tots too. Can't speak on the burgers but the onion rings and tater tots were very crispy

Friday, 12:27:24 dinner for party of 22. Had made reservations for 6:30 pm. Came in and table was ready. Order from Hot dog Chilies Double burger Philly cheesesteaks Tater tots French fries Onion rings Milkshakes (strawberry , cookies and cream) All was delicious. Our server was good and attentive. I'm thinking it's his first time to serve a large group but seems like he did a great job maintaining the orders and service. Thanks! read more

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Tina is an awesome waitress! She is very attentive and the food was delicious! We had great experience and will definitely come back.

Since Johnny Rockets moved downstairs, their quality has dropped significantly. We spent $70 on a bacon burger, six onion rings, a BLT, a kids' grilled cheese and 4 sodas. The onion rings were overcooked, and the rest of the food was just okay. We could have gotten better food and larger portions at a regular fast-food place for less than half the price. Unfortunately, it's just not worth it here anymore. read more

I placed my order to go. The customer service was slow and unfriendly. The burger and fries were cold and lacked seasoning. I do NOT recommend! read more

We went to Johnny Rockets before attending a show at the Grand Theater because we wanted a quick, no fuss meal so we can attend the show on time. Our server appeared quickly and processed our order just as speedily. The food arrived in a timely manner; we ordered a Spicy Houston burger, a Rocket Single, the Philly Cheesesteak and a Rocket Dog plus 3 orders of fries (which is NOT included, each costing $4 per order and the fries were mediocre; it was an outrage these costs as much as they did) plus drinks (which costs $5 each and we had to ask for refills). When I received my Rocket Dog, my initial impression was it looked like a hot I can easily get from 7-Eleven but my companions commented that 7-Eleven hotdogs would have been better than this hot dog. The two people who ordered burgers, liked them but my niece said her burger was a little bland and my sister found her burger a bit messy to eat. The Philly Cheesesteak was not good at all: the meat was so burnt that my brother tried to mask the flavor by drowning it in ketchup but in the end it was still inedible. Worst yet, the total tab came out to about $92 sans tip and the only reason this place can get away with it, is because we're a captive audience. Given a choice, we'd choose to go somewhere else next time we're staying at the Grans Sierra Resort. The food is too subpar for these exorbitant prices. The only silver lining of the meal was our server, Ivan. Even though the restaurant was packed, he tried to be attentive, exceptionally friendly and efficient; he was the most positive part of our dismal meal. read more

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My friends and I came here for a small snack after trying out the GSR spa on the spa level. They were not very busy when we went, so we were quickly seated at one of the booths in the back. Our server got our orders in a timely manner. I ordered the cheese fries since I was not too hungry. There was a good amount of cheese on the fries! The fries were average. However, last time when I came here, their burgers and milkshakes are amazing! Definitely come here for the burgers and milkshakes! The interior looked clean. The decor is average for my taste, but it all works cohesively together. There is bar seating you do not like the booths. You can also order for takeout go-to. When they get really busy, it can take a little longer for them to get your food to you. The staff are one of the kindest people and provides great service! read more

Johnny Rockets - Inside - Diners Near Me - Reno, Nevada

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I came here craving for a veggie burger and had pretty high hopes for this place. Coming here was a little disappointing. I gave three stars based primarily on the service and not the food. Let me start off by saying that this Johnny Rockets is located inside the Grand Sierra resort hotel. The restaurant does have an entrance on the side where you don't have to enter from the main hotel, but you can also enter from inside the hotel as well. While sitting at the tables, when someone enters or exits the side door, you can feel a huge gust of wind blow in. It was quite chilly where I was sitting. It felt like a freezer door blowing air at me. Parking appears to be plentiful, but on certain days such as holidays, and weekends where there are show events, parking can be quite the challenge, and when it's cold, have fun walking. Service was pretty prompt, and the menu has many options. I ordered two shakes, both vanilla and strawberry. Upom arrival, I found their strawberry shake is basically just the vanilla mixed unwell with strawberry syrup as the bottom of my strawberry shake was still vanilla. They also don't give you the typical extra metal cup when your normally order shakes from a diner. The shake also comes default with whipped cream, so if you don't like it, you need to tell them not to add it on. Unfortunately I found this out kind of late so had to just deal with the whipped cream in my drink. Next my vegi burger was soggy and fell apart right when I picked it up, which was pretty upsetting. The wheat bun ripped and didn't have much flavor. I didn't ask for it, but my vegi burger came with mustard only, which I thought was kind of strange... because it had no other sauce. Their chili tasted like canned chili with fresh cut onions tossed in and cheese. So all in all, I'm not so sure why this place has such good reviews. read more

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I've been here twice in the last year. The common theme? Waiting. Today's experience involved waiting for about 10-15 minutes to simply place a to go order. Seemed to have only one person waiting tables and taking orders and she wasn't in a huge hurry to do either. I ordered the three shakes, then waited another 10-15 minutes for them to get made. When they came out, they had made the order wrong. Rather than waiting still longer, we took the shakes given without so much as an apology from the waiter/cashier who I suspect is also the manager. Not well run and service is definitely lacking. read more

Terrible wait time, ordering online doesn't work, expensive. All the wrongs of a restaurant. Don't recommend. Just go eat somewhere else.