Treated like a valued customer. I love the leg massages. This is my monthly treat to myself. read more

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The service (as in the attention) was good, however the end result (the nails) were not good. I did dip powder with a French tip and they did not do an apex, at all, they also did minimal nail prep, didn't push my cuticles or anything. After a week it looked like the nails were going upwards. Not worth it for what they charge read more

Absolutely do not recommend this salon. I came in specifically asking to keep the shape with a little trim of the length of my nails, but instead they were cut way too short and not shaped properly at all. To the point I had to end up just cutting them short to make them look somewhat decent. It felt like my preferences were completely ignored. To make things worse, my pedicure lasted maybe 15-20 minutes max from start to finish. The massage was terrible -- the most minimal amount of lotion was used, just rough hands through a rubber glove that felt awful on my skin. It was anything but relaxing. Now I'm left with nails I'm unhappy with and an overall experience that left me frustrated and upset. Not to mention it cost $95 for a gel mani and pedi. Save yourself the disappointment -- I will definitely not be returning. read more

I haven't been on this place for several years. It's used to be a good place. I walked in this morning for both pedi and medi, a lady who calls Helium (sp?) took care of me. But the work was badly done. Look at all the edges. She has no patient at all and just rushed to get the work done. The salon is so dark and I can't tell the details until I get home. Look at all the edges and uneven color. Won't go back again. read more

Jojoba Nails & Spa - Not a good place to go! The lady who did this is Helium (sp?) - Nail Salons Near Me - Arlington, Massachusetts

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I will be back. I love the location, and my brows. The price is right, and the staff is friendly.

Good service and very nice people and good nails ! Got almond shaped extensions very happy read more

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First time in years I feel fully satisfied with the attention and end result. I have been searching in multiple places for a decent dipping powder manicure. I went from disliking to really hating the results in other places. I called Jojoba Nails and asked if they had this service, for I had only done gel with them in the past. They gave me an appointment and accommodated to my complicated schedule. I have to say that I LOVE THE RESULT!! I had picked a different color first, but after I saw how it looked on my nails, I didn't like it so I asked if they could remove it from the first few nails and change to a different color. They agreed and immediately brought me the color palette to chose another color. This is the end result and I couldn't be happier. read more

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The place is not clean. There's clutter everywhere and dust everywhere. Was there 2 days ago and I had to go home and cut the cuticles from my fingers and toes bc the woman rushed through it. Even after I told her to clean up the cuticle again. I'm so angry that I gave these people my hard earned money. I rarely get my nails done so when I do it's a special treat. This was incredibly disappointing. Please do not waste your money here. There are other nail salons close by that are better and CLEAN and with techs that actually care about doing a good job. read more

Jojoba Nails & Spa - Messy cuticles and chipping nail polish after TWO days - Nail Salons Near Me - Arlington, Massachusetts

This place is not very clean. Even the towel to dry my hands had stains on it. (It had been cleaned but the stains persisted.) This were messy and didn't seem particularly clean. I had a Dazzle Dry manicure. A small washcloth was used for a short time and then my hands and nails were on the bare and not seemingly particular clean counter. No work was done on my cuticles. 24 hours later my nails are peeling. Next time I try a place like this, I'll leave upon seeing it. I would not return here. Update--36 hours after a Dazzle Dry manicure and ALL of my nails are peeling. read more

Amazing nails extension! It was my first time at all doing extensions and I just love it! Thank you Kim for being so nice and directing me to the best type of service, thank you Amy for being such an artist. I'm in love with the result read more

Jojoba Nails & Spa - Nail Salons Near Me - Arlington, Massachusetts

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It is NOT what it used to be... This used to be a place I would go to for a great service. Unfortunately I went back last week and it was a complete disaster. No one was working I recognized and I spend 25 minutes with a man who was attempting to get my dip off. Once he did and started the cuticle removal process that too was a complete mess- no bowl with hot water or soak- just dumping liquid on my cuticle area and clipping nothing. On top of that the nails were jagged and up close dip powder was still there. I was so concerned about the first 30 mins I stopped the process and that fiasco cost me $26?! The woman at the desk kept asking me what was wrong and I was trying to explain what the issue was but she clearly didn't get it. I also emailed the owner Hang about the whole experience and she didn't even bother to respond. I won't be going back again. read more

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Nam is just great. This is my second time having him do my nails and I have no complaints. I just love his work. (Dip nails ) read more

Jojoba Nails & Spa - Dip nails - Nail Salons Near Me - Arlington, Massachusetts

This salon bears no resemblance to what it was under the former owner. It's dirty, cramped, and there are all sorts of upcharges depending on which polish you choose. I had $50 left on a gift certificate which they refused to honor since it was purchased under the old management. Congratulations, you lost a customer of over 6 years over $50. On top of that, the dryer they put me under was way too hot and it caused the polish on the manicure to bubble and wrinkle (it had to have been the dryer because the same polish on my toes was fine). Never coming back. read more

Jojoba Nails & Spa - Bubbled, creased polish and crudely cut cuticles - Nail Salons Near Me - Arlington, Massachusetts

I don't even live particularly close to this place--about 20/25 minutes away--but I was getting tired of subpar manicures and pedicures elsewhere. This place has stellar reviews, so I gave it a shot before a recent vacation. I have no complaints. The gel manicure was about as perfect as I've ever gotten, and the pedicure was great too! The women working there are very kind and take their time to ensure everything is done properly. The place is very clean. Also, it seems the products that they use are of quality. I don't foresee myself going anywhere else anytime soon! So happy to have found this place. read more

Jojoba Nails & Spa - Perfection gel - Nail Salons Near Me - Arlington, Massachusetts

My experience at Jojob's was unpleasant and disappointing. They did not take their time on my pedicure, leaving much desired and worse, missing polish and skin that should have been removed. We were rushed through the pedicure and for an obvious reason - they must intentionally over book their chairs. Unfortunately, the prices did not reflect their service and a simple, unpolished pedicure was nearly $40. Everyone was polite but that couldn't make up for poor service. read more

Had the most wonderful experience at Jojoba Nails&Spa with Nancy. I think this is the best manicure I've ever had! She took her time to get my manicure and pedicure look perfect. Both Nancy and another woman in the salon were very friendly. At the end I even got a massage. And they gave me a gift which was very nice - massage ointment and a little kit for manicure. Recommend the salon to anyone and will be back for sure! Also they take Covid precautions very seriously! read more

Jojoba Nails & Spa - Best manicure I've ever had! - Nail Salons Near Me - Arlington, Massachusetts

I cannot say enough amazing things about this place. The nail salon doesn't even smell like a nail salon. It smells like an aromatherapy store, so fresh and so clean. The gel manicure I got lasted me THREE weeks. I cannot wait to go back! Side note, you must MUST book in advance for all services, but especially for pedicures. People KNOW how good this place is so they're always booked out one to two weeks! Wonderful employees, unbeatable service, amazing experience. read more

Jojoba Nails & Spa - This was at the one week mark! - Nail Salons Near Me - Arlington, Massachusetts

DO NOT GO HERE! I called and made an appointment for nail extensions and pedicure for my daughter for her Prom and I booked for a spa pedicure. They told me they didn't have time to do a spa pedicure, which is no big deal, it was not a great pedicure, but whatever I was there for my daughter. When it came to the powder dip nail extensions, they didn't put on extensions. I told them it was not what we asked for and booked for and they said they didn't have time to do anything else. My daughter was so disappointed, she really wanted extensions. They even cut the tip of her finger!! The place may have been good in the past, but they are way overbooked to do a good job. And never call to book, only book online so that you have proof of what you booked for. So disappointed, not enough time to get her nails redone before prom. read more

Left feeling insulted and disrespected. I initially enjoyed my pedicure, but then my nail technician Kim started aggressively complaining about me to the other nail techs just because I changed my nail polish color (and this was before any of my nails were painted). She continued to gossip about me for the rest of my pedicure, also making up outlandish insults about my character. It didn't even stop after one nail tech told her that I'm Vietnamese and could probably understand everything she was saying.... I also went with 2 other friends and they got cut during their pedicures. read more

My whole pedicure experience was just a huge dirty, uncomfortable, disappointment and I wish I could go back in time and go literally anywhere else. Let me start my saying I'm 8 months pregnant and just wanted to have a nice gel pedi before the baby comes, so I looked up this place and made a first time appointment for a gel pedi, which they said should only take an hour. I got there 5 minutes early and no one acknowledged my arrival despite me standing directly in front of the 4 nail techs because the place is small and there is no lobby. After a couple minutes of strange silence I asked if anyone is going to talk to me... and I'm told to wait and then seated in a pedi chair by the window. All of the other chairs are open and yet I'm sat at the one next to the window that also has a bunch of boxes next to it and after a few minutes I also realize the window mantle and floor and is covered in dirt, dust and dead bugs. Just really gross and inexcusable. The pedi chairs were the most uncomfortable I've ever experienced. The massager was incredibly weak with no auto program - which sucked because being pregnant I was soooo looking forward to a good chair massage. Then I realized that you can't adjust the positioning or angle of the chair in any way; so I was super cramped and uncomfortable the entire time. Mind you, I'm not particularly tall but anyone over 5'5" would also be smushed without the ability to move the seat back. I wished I could have just left but my feet were wet and covered in goo so I sucked it up. The actual pedicure was a disappointment as well. They didn't use any type of separator for my toes so we needed to be extra careful they didn't bump each other. Then my nail tech messed up so the Gel didn't set and wiped completely off my big toe once she thought it was "done" and she needed to redo that toe from scratch. The whole appointment took an hour and forty minutes - 40 minutes longer than they said it would... So yeah, this place is dirty, uncomfortable and incompetent. Go anywhere else. read more

Jojoba Nails & Spa - Filth and dead bugs on the windows and floors. - Nail Salons Near Me - Arlington, Massachusetts

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I have found the one!! As I have recently just moved here, one of my biggest anxieties was finding a nail salon. It sounds silly, but the right one can be hard to find as I have experienced many subpar experiences. This was the second nail salon I have tried in the area, and I will definitely be coming back! Below are qualities that are important to me and how Jojoba met/exceeded them. Hope this helps anyone who is looking for a place to come to! 1. Service - Right when I walked in, I was greeted warmly and did not have to wait at all to be seated for my pedicure. I booked an appointment, so make sure you do the same. I have a feeling it may be hard to just walk in if you don't want to wait. The place has 4 pedi stations and 4 mani stations. I knew who my nail tech was right from the beginning, and she was the same one who did both my mani and pedi. She was very friendly as were all the other techs. They have amazing attitudes and know how to treat their customers. I could tell from how many customers they knew coming in and out. 2. Cleanliness - No complaints here. The place isn't brand spanking new, which is fairly obvious from some of the chairs and tables that house the drying stations, but the place is still clean and well-maintained. 3. Attention to detail - Can't say enough about how great my nail tech was! I've had experiences where the techs literally don't care about cleaning up your nails, filing, removing dead skin, massaging, etc. The tech was so attentive and I could tell she really took the time before and after painting my nails to make sure everything was the way I wanted. I did not feel like she was rushing at all! MAJOR plus for me. Also, my nails look awesome and we'll see how long they last, but I have a feeling if I don't do anything too crazy, they'll last me awhile. 4. Atmosphere - Relaxed but also busy. My appointment was at 5 pm, and several people kept coming in/out -- good sign, though, IMO! 5. Convenience - There are some parking spaces directly in front of the nail salon and also a huge parking lot off to the side. There was a farmer's market going on when I went, but I still found parking! Also, I love the fact that you can book appointments online. Very handy with a 24 hr cancellation policy. 6. Price - I paid $50 for the deluxe mani/pedi, which is pretty standard in my book. I'm sure there are cheaper places, but honestly, I'm paying for the overall experience and quality. Also, if you pay by credit card, there's no space for leaving tips, so remember to bring cash just in case. 7. Miscellaneous - I don't know how important having drinks during your nail experience is to you, but they're not offering glasses of champagne or mimosas, which honestly I could care less about. I've been to those places and they were some of my worst experiences.They do have a water cooler if you're really thirsty, though. Another point, the massage chairs are not the best. They definitely do not massage your back, more like just vibrate in random areas. Kind of like you're sitting on top of a drying machine. read more

I would avoid this salon. During my pedicure my nails were cut so short that they were sore and bleeding. When I brought it up to the tech she looked at me and kept going with the pedicure. As I was thinking about if I should leave or not two other customers came in for pedicures. Within a few minutes the other customer starting yelling that she was bleeding and that she had but cut and demanded to leave. The next customer left right after with a bloody towel. This was the weirdest experience I've ever had in a nail salon. They also allowed a customer to talk loudly on her phone for 20+ minutes. Not very relaxing! read more

I've never had my toe nails last so long! I legit went to Cancun and hurt my toe (drunk chronicles) but my nail polish stayed perfect. This place isn't as "all natural" as everyone says but the ladies who work there are sweet. I will for sure make the trip to Arlington to enjoy this hidden gem. read more

Let me just say this is my first review because I was so pleased with my service. The business is small, but super clean. I had an appointment for a gel mani/pedi with Jenny, which I booked online (super convenient). She greeted me right away, picked out a color and got started. She is very meticulous to details so she really took her time. At no point, did I feel rushed. My cuticles can get really bad and she did an awesome job cleaning them up. She took some additional steps which I've never had, but I can tell my color will last. Sure enough 2 weeks later, my mani and pedi still look great!! It's a hike for me, but I will be a returning customer. Make an appointment..you will not regret it!! So..for my second and third time here I got Nari. She's very sweet, meticulous and gives you just enough conversation. I don't think you'll go wrong with any of the ladies here. They know what they're doing and the manis and pedis really last. I will continue to be a regular client. read more

Jojoba Nails & Spa - two weeks later!! - Nail Salons Near Me - Arlington, Massachusetts

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1st time trying this spa for a simple pedicure. Very clean and nice staff- a little expensive. Parking can be a hassle- and make sure to pay for parking or you will get a $15 ticket. read more

Let me start off by saying that this place is so intimate and small, which I really like. Big and busy nail salons kind of freak me out, so this place was a breath of fresh air! I came in after work around 6 on a Monday and there were only two people there--it was so quiet and peaceful, which made for a great first impression. I was greeted by Hang, who is one of the sweetest nail techs I've ever come across. So welcoming and informative! She took my gel polish off and was telling me that they don't use acetone to do it, but rather a vitamin-rich formula. If you get gel, you know how damaging and toxic acetone is for your fingers and fingernails! I then got my nails done by Jenny, who is AMAZING! She's also very sweet and I learned a lot about her--such a nice woman. She was very meticulous and nurturing with my nails, and I have to say that she is the Cuticle Queen! It was by the best gel manicure I've ever gotten and the gloves that they put on for the gel manicure are great as well (they not only protect your hands from the harmful UV rays of the gel machine, but they also have a moisturizing lotion in them, which makes your hands feel so great afterwards.) They also let you choose what kind of lotion you want to use for the hand massage and there's a great scrub that you rub your hands with before the gel application actually begins. I could go on and on about how much I love this place, but I think I'm just rambling now. Oops. Anyway, I love Hang and Jenny and I will definitely make this salon my new go-to! Thanks, guys! :) UPDATE: I came back tonight for a pedicure and it was amazing. Hang did a great job painting my nails and Jenny did a great job prepping my feet! read more

Jojoba Nails & Spa - Jenny does such a great job. Blown away by her work! - Nail Salons Near Me - Arlington, Massachusetts

I had the pleasure of getting a mani/pedi here while visiting my sister in Boston. It's her go-to place for relaxation and I can see why. The space is small but inviting, and the staff is well trained. I LOVED how well they cut my nails at the corners, and rounded off the edges. They also did a meticulous job of cleaning my nails when they were painted, and include keratin gloves with their regular manis. This is not just a mani/pedi, it is also an experience. read more

Found this place using a google search and it had good reviews. Well I scheduled a pedicure, no polish and was not disappointed. The leg and food massage alone was well worth it. Will be back no doubt. read more

This nail & Spa by far the best! Cute pedicure area with a little separation from the nail area which I love about this place. Everyone is Super friendly and very professional. My manicure was sufficient.my pedicure and gel manicure always last forever. I had the keratin glove mani which is more sanitized I believed because usually manicure bowls are never washed properly. They just poured water out. (I've seen it been done at other salons) without using cleaning solution I can actually breathe, for the first time in a salon .place is very clean, They use all hypoallergenic products and air ventilation . read more

I had my first appointment at Jojoba today and it was fantastic! Booking was simple to do on the website over the weekend - and the option for service combinations in menu of services offered on the booking page was a great featured. The salon is layout well, very clean, and in the center of town adjacent to a giant public parking lot. However, the seating - both the seats at the foot spas and the chairs at the manicure stations - were rather uncomfortable. I have no idea how tall people sit comfortably at the foot spas as it was rather uncomfortable for me (and I'm only 5'2"). They have a fantastic selection of gel and regular polish, great options for scrubs, and wonderfully (though lightly) scented lotions. My technician, Katie, was personable, efficient, and talented with just the right amount of chattiness! She was incredibly skillful and had a delicate touch. My toes and fingers were in a horrendous state but Katie worked her magic, immaculately cleaned up my cuticles, and made my hands and feee look like new! I'll definitely be making many and frequent appointments here in the future! read more

This use to be my favorite nail salon but until recently, I had gotten a manicure from here and soon after my appointment, my finger got extremely infected and it was so so painful!! Days later, I pushed on the swollen infected finger and puss came oozing out!! It was so gross! The amount of puss that came out was insane. That makes me think they do not clean their tools as well as I thought they did. Needless to say I will not be going back to this salon again. read more

Jojoba Nails & Spa - Puss oozing out of my infected finger days later, after getting a manicure from here. - Nail Salons Near Me - Arlington, Massachusetts

Kim is truly a goddess. I came in to get my nails done for my wedding. I chose a color, she did a test nail, I said it was fine, she painted my whole hand, then I realized I didn't like the color. I'm not sure if I would have said anything because this was clearly MY fault, but she noticed a change in my body language and immediately helped me choose a new color and redid it. Not only do I love the color she chose so much more than the one I chose, but she also paid such close attention to detail and they look amazing. Thank you thank you!! read more

When this salon opened I was very excited, it's close to my house and the reviews were great. I started visiting regularly for manicures and every once in a while for pedicures with my partner, and we never had a problem...that was until June. We booked appointments for pedicures online, the owner called me because there was some confusion over the time. I told her that it was for two people and we wanted them together; when we showed up for our appointment the people working there were extremely rude. One of the girls questioned me repeatedly over the time and scheduling of my appointment, I told her I could show her the email confirmation but she continued to argue with me, they called the owner and that's when I realized that there was miscommunication over the appointment, I told her that it was fine and we could just reschedule, she then lectured me about how it's a 24 hour cancellation policy. There was no one waiting and the pedicure chairs were empty, it was just a refusal to help us. We instead went around the corner to another salon for pedicures and I haven't set foot back in Jojoba since, nor do I plan to. While the owner is so sweet, some of the people she has working there are very rude and unfriendly. I don't know if the rudeness was because that is how she is or if it's a homophobia thing, but either way they lost business. read more

I love coming here. Everyone on the staff team is great, friendly and my gel always stays solid for more than two weeks. The only reason I give them 4 and not a 5 is because it's often take them longer than what appointment says to do gel manicure. Just keep this in mind if you are on tight schedule. I always plan additional 30 minutes for my appointment, so I can stay relaxed. :) Overall, I definitely recommend this place. read more

I have never been more satisfied with a gel manicure. It lasted five weeks and would have lasted longer if nails didn't grow!! None of the polish chipped off. Jojoba has great service and does quality work. I won't be going to any other nail place now that I've found this one. Do make sure you make an appointment though. read more

My nails after 3 weeks! Yes they're grown out, but the polish is still perfect (and I'm really tough on my nails). read more

Jojoba Nails & Spa - After three weeks, the nails still look great. - Nail Salons Near Me - Arlington, Massachusetts

I can't really write a comparison review, since this is the only place I've ever gone for a mani/pedi, but I had a great experience. The staff were attentive and patient with my complete ignorance, and the results look great. The massage chairs are a little intense, but that's not what I come for so no star deduction. The only complaint I have is that they didn't believe me when I said I wanted color. That's not super surprising, though, what with gendered expectations and all that, and once I made it clear that I did they were great about it. I would say, "I'll definitely come back", but I am in fact writing this review from the pedicure chair on my return visit. So it's more accurate to say, "I have come back." read more

This is now my go-to place for mani-pedis. The gel manicures are amazing. The accuracy with the nail polish is perfect. The shaping is perfect, too. Each nail is a miniature masterpiece. They last for several weeks too. The owner's name is Hang, she and Jenny both do great work. I haven't tried anyone else there so I can't judge. Oh and make your appointment on line, what a convenience! read more

This place is amazing!! Everyone is very friendly and the place is super clean! Their "basic" manicure includes a scrub (scent of your choice), a keratin hand wrap, and lotion (scent also your choice). Their "basic" pedicure also includes a scrub and oil (scent of your choice) and hot stone rub. All of this at a reasonable price. The facility is also very clean. They completely disinfect all tools after every use. They also have fans at manicure stations to limit dust from nails for both employees and patrons. Additionally, they have a wide selection of colors and brands, including OPI and organic brands. Treat yourself by going here but make sure to book an appointment! read more

I had been going to a spa for my pedicure for years unfortunately my tech relocated to NYC so I started looking around I went to this salon Walked in 7 minutes before my appointment The salon is very small with really no waiting room After a minute I was greeted with you are early that's it I waited another few minutes and was approached by another tech to start my pedi she made a face when she saw my bunion and hammer toe but continued and did a good job I will not got back because I felt claustrophobic in there read more