The long-awaited Jollibee finally opened! I went on the 4th day after its opening date. I ordered online pick up and it took 75 mins to get my order! The line outside the door wasn't even that long so I'm not sure why it took that long. I went 2 weeks later and it only took 20 mins for my online pick up. The first time I went, I got 2 orders of 6pc chicken joy with 2 sides (mashed potatoes and 1 jolly spaghetti). The second time I went, I got 2 orders of 6pc chicken joy with 2 sides (mashed potatoes) and a Jolly Spaghetti family pack. They forgot 2 of my mashed potatoes. Luckily, I checked before leaving. The chicken was good with the gravy. The mashed potatoes were tasty. However, the spaghetti wasn't that great. The noodles were stuck together and, for some reason, seemed a little gritty. Overall, this location is okay. I'm disappointed that it's not as good as the other locations in the bay. Also, they don't have palabok here. They just opened so, hopefully, they'll improve and add more items to the menu! read more

Jollibee - Chicken Shop Near Me - Alameda, California

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Haven't had Jollibee in a minute. Needed something convenient, quick, cheap, and tasty after not eating until 4pm this day. Rolled up, ordered from the counter, and was given a pager that would go off when the order was ready. Four of us so we got the smallest bucket, two sides of spaghetti, and a chicken sandwich. Chicken sandwich was actually fire; super juicy meat and nice crispy skin. Same with the chicken itself. Love me a thigh piece. Everyone raves about the spaghetti, and I've had it before. It's good and unique, given that it's like a banana ketchup sauce that makes it sweeter, but not as impressive as the chicken. If I was out dinking though and needed a carb refuel, this would be it. Always impressed that Jollibee is quite consistent on the product they offer. read more

Jollibee - Chicken sandwich - Chicken Shop Near Me - Alameda, California

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Peach/Mango pie is so good and not too sweet. I had it two days in a row. They also have fried chicken. I read more

Jollibee - Chicken Shop Near Me - Alameda, California

Love this place. So glad it's here! We were the first people to order catering from them. They were able to accommodate an early pick up time and the food came out perfectly. My guests were happy! read more

I came by with a group of 6 friends for some Jollibee and my friend got a 12 piece meal to share. I'm glad that they have spicy back because last year they were out of spicy for awhile and only had original. The spicy version really isn't spicy at all. Some of my Filipino friends equate Jollibee to Filipino fried chicken of Popeye's. But I definitely think it's better than Popeye's! Order at the counter and wait for your order. The staff were nice when picking up the order. Nice to have a Jollibee in east bay so people don't have to go to Union City for their fried chicken fix. Clean restaurant/restrooms Indoor/outdoor seating available Plenty of parking around the plaza read more

Jollibee is Jollibee, but this location isn't so great with my two visits so far. The first time, I ordered via their app (which offers zero deals--come on, if you make me install your crappy app, at least offer me some deals...), and my meal was not ready by the time it was supposed to. Also no straw or ketchup was included in my bag. I had to go back in and ask. My next visit was mostly uneventful, except I wanted to eat outside and the doors to the outside area, which are clearly marked "THESE DOORS ARE TO REMAIN UNLOCKED DURING BUSINESS HOURS", were locked. I had to go and ask a cashier if the outside eating area was closed. They said it was not and stared blankly at me when I asked if they could unlock the doors. This was a good 2-3 hours after they'd opened for the day. read more

I just love Jollibee! Their chicken is always piping hot and delicious! Some of the best fried chicken you can get at a fast-food place. Much better than Popeyes, Church's, or KFC. Chicken only though, sides are not the best. read more

$27! We decided to eat on site instead of bringing it home. Omg! We were there on a Friday at noon, there was a line but the fried chicken was hot and juicy!! Juicy!!! So good!! read more

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So happy they opened a Jollibee a bit closer to Berkeley. Parking is easy since there is plenty of parking in the lot behind it and on the street. Usually, one of my go-to orders is the palabok, but they do not have the palabok at this location which makes me sad. I hope they add the palabok!! I usually just get their yum burger with cheese and sometimes their spaghetti. Of course, it's always delicious. I tried their mac and cheese and it was okay. It was creamy, but it could get tiring to eat after a while if you are eating it by itself. There was a lot of missing menu items so be prepared to adjust your order when you go. read more

Jollibee has arrived in Alameda! This new location is in Alameda Landing across from Habit. I was here around 2pm on a Monday and a couple of customers were eating in and a couple were waiting for their to-go orders. The restaurant has a good sized dining room and tables in the outdoor patio. I've had their fried chicken a couple years ago at a potluck party but given the amount of food at the party, I don't recall how the chicken tasted. So this visit will give me a clear gauge. I opted for the 2pc Original Chickenjoy w/ Biscuit and the Jolly Crispy Fries for my side. You get a pager to pick up your food at the counter when it's ready. I was told you need to put the gravy on your fried chicken, which I did this time. It does enhance the flavor. The skin was crispy and leg and thigh pieces were moist. I can see why it is rated the top fast food fried chicken by USA Today. The fries were very crispy and the biscuit was good. They also have Jolly Spaghetti, chicken sandwiches and burgers. Should I try those next time or stick to their highly rated fried chicken. Just happy that Jollibee is in Alameda. read more

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It seems like they switched to a system with a display screen rather than a buzzer for orders. When I got there they said that the wait would be around 20 - 30 minutes to complete. I took a walk outside of the store thinking it would take at least 20 minutes as a result. When I got back, I saw that my order was still pending. But after waiting past the 30 minute mark I went and checked if my order was ready. It took a bit to flag down an employee to ask (everyone seemed to turn their eyes away) but when I finally got to ask, the employee seemed to be defensive, insisting that she was calling my number multiple times, saying the order was done for a while. In that case why does the display show that my order was still pending? Yes, I should have just gone up to ask to see if my number had been called yet, even if everyone was very busy. But if you aren't going to use the system why have it? Not to mention the 4 piece chicken tender had the smallest 4 pieces I've ever seen. read more

Jollibee - 4-piece chicken tenders - Chicken Shop Near Me - Alameda, California

The long awaited Jollibee finally touched down in Alameda Landing. Since this is in the landing plaza, there's tons of parking. You might find parking on the street directly up front, but if you want to skip the looking, just park in the huge lot behind the restaurant. When you walk up, you'll be greeted by the iconic Jollibee. Enter through the patio (at least for now) to get to the beginning of the line. The new restaurant is beautiful and so big. The modern decor is really colorful and clean. Along with lots of indoor seating, it also has plenty of outdoor seating on the covered patio. When I got there on a Sunday night around dinner time, the line wasn't too bad. They've got lots of staff working to get things moving quickly. We browsed the menu while we waited in line and it was just enough time to decide what we wanted. The first thing that they still have to improve on is their numbering system. We were given a number on our receipt and on a buzzer. But when our order was called, they used a completely different number. In fact, one of the staff had to go around comparing receipts with everyone to find out whose order they were calling. The buzzer didn't even buzz when our order was ready. Sounds like it was a mishap with inputting the numbers in the system but it was definitely causing some confusion and inefficiency. The food itself was fine but there were some things that I've definitely had better at other Jollibees. - The gravy was more watery at this location, less thick. - The spaghetti didn't have as much sauce on it and it was a little less tender. The noodles were more tough and the same can be said for their Mac and cheese. - I don't know if I've seen Mac and cheese at other Jollibees - it tastes similar to KFCs but more cheesy. - The fries we got were not fresh, warm and not hot, like they had been sitting out. - The chicken was good but the ones at the bottom were soggy and not at all crispy because of all the grease that must've pooled. Overall, still learning, more improvements to be made. I'll come back in the future but probably after they've figured stuff out first. read more

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As somebody who has been to the Philippines, I was excited to try this relatively new Alameda location however, I was disappointed to learn that this location not live up to the same good experience I had in the Philippines. My main issue is with the service, we had placed an online order previously, however when we arrived we learned that was it canceled, and that we would have to repay. They also force us to stand in line even though the order was already made which deviates from normative procedures when you order online. For example, usually you can go right to the cashier and pay if you previously made an online order which we did, however appears that the people running this loco are a bit uneducated about some of this basic stuff We were also in a time crunch because we had a gathering and so that affecting us and others in negligible but unnecessary way. Additionally, they were not very apologetic about the situation even though our order was already there and we had to wait like 15 minutes more. When I was in the Philippines, I was greeted with a warm smile from almost everybody in the kitchen, however, this wasn't the case at the Alameda location. The food was good, the chicken was pretty crispy and not greasy and the Filipino spaghetti spaghetti what was. The main things at this location that they need improve on is optimizing restaurant logistics as well as customer service. read more

Jollibee - Chicken Shop Near Me - Alameda, California

This location needs to do better. How are you going to take 15 minutes to assemble my order and still give me cold fries? And mid warm chicken Workers need to be retrained and stop being sloppy read more

Grand Opening! The sweet spaghetti is a comfort food classic. It is insane here! The line is out the door and snaking around in the Target Parking Lot!!! read more

Jollibee - Grand Openong 10/11/2024 - Chicken Shop Near Me - Alameda, California

I came here on grand opening day 2 around 10:40AM. My family and I stood in line for about 10ish minutes before we could get into the store to order. They are extremely busy for grand opening but all the staff were extremely nice and polite as they could see the amount of people waiting for their food. They had a live DJ as well as merch for sale outside their store when I was there. I ordered the A family meal which comes with 6pc chicken with two large sides and gravy for $19.99. We sat inside and waited around 15 mins to get our food - not bad for the amount of people ordering buckets and buckets of chicken. Chicken was crispy and fresh. I wouldn't order the mash potatoes again as it was somewhat chunky and dense. The store was neat and clean. Staff immediately cleaned spills and tables after customers ate. read more

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Online order to pickup in person. Wonderful time saver as I wasn't sure how long the line would be in-person on a weekday evening. There was hardly anyone when I got there. The layout for entering to order and pickup is a bit confusing unless you know what to look for. The entrance is off to the side and your waiting in line in the seating area. Hopefully this changes since there is a door in front of the registers which is currently just exit only. Hence, I waited in line instead of walking to the pickup area, which I couldn't see until I got closer. Chicken & spaghetti are still great. There is the usual seating inside. Plenty of parking all around. Glad this opened as I'll be coming back again. read more

I went to the grand opening on October 11th and it was crowded! But the workers were fast and efficient, they made sure customers got their food and free t-shirt before leaving. Of course the food was delicious as always, everything was hot and fresh. I enjoyed the Aloha Burger! It has a nice savory sauce, but is a little bit heavy with the two patties (it's like an enhanced double-double at in-n-out). Please note that this Jolibee offers other items like biscuit, and baked mac & cheese that aren't available at other locations. Also to the people who hate sweet spaghetti with hot dogs will never get it (like being from a third world country), this isn't a gourmet restaurant it's a fast food place lol. This style of spaghetti came from the Philippines, in history they had a shortage of tomatoes and instead resorted to banana to make ketchup. Jolibee is a national treasure in the Philippines. Kids always view the food at Jolibee as a luxury, and will associate it with special occasions like birthdays. I was so glad to see the huge crowd of people at the grand opening. It felt so amazing, celebrating something well loved by everyone (Filipino or not). read more

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Food is always good here service the best ambience, music, and chatter coming and try this place if you have not it won't disappoint read more

Jollibee - Menu - Chicken Shop Near Me - Alameda, California

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Still one of my faves. Their rice is one of my faves. Fried chicken - still so solid. Gravy is more watery then I'm used to - it's cool not solid. read more

Whoever thought fried chicken and gravy didn't go together? Well, hot damn! For a chain this place is outstanding, got the 6 piece chicken meal deal. $20 dolla for 6 mixed thigh and leg, this place is dark meat only- no breast meat. Skin is crispy af, meat is well seasoned and juicy. Now comes the gravy- tastes like thanksgiving stuffing in gravy form..(pro tip-add lots of fresh cracked black peppercorn for a nice spicy gravy). The gravy is so good, I could drink it. Sides- mashed potatoes and more of that gravy. Meh- standard fare Cole slaw- I'm not a huge mayo slaw fan, and this is coyingly sweet, again, standard fare. Biscuits- my guess is they come frozen from a box, not too too bad.. Super clean place, friendly staff, definitely worth a visit! read more

Jollibee - Spicy chicken - Chicken Shop Near Me - Alameda, California

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We were so hungry and ordered two chicken sandwiches at 8:30pm. It wasn't particularly busy, but we waited exactly an hour for just those two chicken sandwiches, meanwhile watching everyone around us come and go. We checked in on our order multiple times and nothing was done to reassure us we'd even get our food. 2/5 because the sandwich was pretty good, and even better because we were starving. Would mobile order way in advance next time. read more

Takes 25 mins to make a deluxe burger. All of these orders are coming out before mine and it's not even busy! You guys have to do better!! As I'm writing this review I'm still waiting for the burger.... read more

Placed my order at the register at 7:47pm. It is now 8:19pm. There's about 10 or more ppl in the kitchen and they can't get 2 pieces of Fried Chicken and a side of Spaghetti out?? It's been over 30 minutes. And it's not that busy right now. This is ridiculous. Requested a refund and it will take 3 - 5 business days for my money to be returned to me. I love Jollibee. But I just wanted my money back at that point. It's now 8:36pm. I love Jollibee, but this was a HUGE disappointment. read more

Jollibee - It's pretty slow right now. - Chicken Shop Near Me - Alameda, California

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I'm happy that we have Jollibee close to home. I know they get busy here like everyday. I just have to check my order because I had experience 3 times different days they got my order wrong n its when I just got off work n my daughter want some Jollibee n I went on a rush hour not mad and the manager apologize and corrected the problem and I was thankful. It's not a big deal but if thats other customer they might not like that service. There my peeps lol n it's all good they still give us excellent service, area are very clean n well maintained staff are very nice n helpful. Thank you to all the staff for their hard work. Food are always excellent like always, hopefully they start selling Palabok soon :) read more

If you are remotely Filipino this is a must. It is the KFC of the Phillipines but better. Luckily for me I'm half Pinay so this a stop to make. I'm so happy they opened a location here. Previously I would visit in Los Angeles and of course when I visited the PI. Imagine how this business would be on an cracking if the Base was still open. The staff is mostly Philippino so brush up on your Tagalog. The sides are good and they are obsessed with gravy and the combos range from chicken and pinoy style spaghetti, or rice, mashed potatoes. I love th pineapple quencher drink. And the peach mano pie!! IYKYK. I almost blew 1/2 my gift card on those. read more

This fried chicken is ok, it was crispy but it has an vinegar adobo under taste to it which I didn't care for. Maybe it's marinated in adobo before breading and deep frying. I'll think I'll stick with Popeyes or churches chicken in the future though read more

I have been to Alameda location twice, the service was fine. We love Jollibee, and have been to different locations in Bay Area if we like fried chicken meals. For some reason, the fried chicken in Alameda twice were smaller than other locations, I don't get it! Won't go there again. read more

Prob my favorite fast food chain. I've tried their chicken, mash potatoes, gravy, french fries, and mango pies. Everything tasted as expected, service was expected. It can get busy tho, and when it does, it may take longer to get your food. read more

Not sure how long this Jollibee has been here. I live near the area and wanted to try the new Katseye KBBQ chicken menu items. When I started my order, the associate(Andrea) looked very down and didn't speak very loud. She looked like she didn't want to be there. When I ordered my food, a few people after me placed their orders. They got theirs first before me. Usually when I go to Jollibee, I get my food hot, ready, and in less than 3 min. I waited over 10 min for the chicken sandwich and a 2 piece meal. When I received my meal, the manager(I presume) was the one that told me to take the survey on the receipt to let them know how they are doing. I most certainly did. She also started bagging my food when I specifically wanted to dine in. Definitely one of the more disappointing Jollibees I've been to in the bay area. Not sure I'll be back. 2 stars for the nice location, clean, and food. Sandwich was good. The chicken by itself was alright. read more

Jollibee - Katseye KBBQ Chicken Meal - Chicken Shop Near Me - Alameda, California

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I can understand the long lines cause Jolliebee is so good. However.. the service and wait time was up the wall terrible. 3 adults and 2 kids and didn't order anything crazy at all. As we patiently waited, I realize it's already been 20mins.. and then 30.. and then 50mins!! And in between then, I'm asking "what's the hold up? Where's my food?" All they could say the first few times was that "it's on its way." And there were times when I would ask, they would "go check on it" and then saying nothing when they come back as I'm standing right in front of them. For some reason, the 3 burgers were the hold up.. but why and how?! I asked if I could have the other food I ordered cause luckily those were for the kids. Anyways, 50mins, finally got all my food and a refund 10mins before then. But don't even bother to tell me anything specific as to what was the hold up even tho I asked. She just immediately said, do you want a refund or what? I was especially silly irked when I saw the people who ordered behind me got their food. What's takes so long for 2 deluxe spicy chicken burgers and 1 aloha burger?? Anyways, food was good, but not worth 50mins wait.. and even at 9pm. Service and communication is terrible. That's enough for me not to want to go there. read more

2 stars down because I saw their employee parked at the 20 min zone and went in back door to work. Then their worker collected the flashing beepers didn't sanitize their hands before touching my food and putting it in my bag. I'm seeing these flashing beepers they pass out are handled by so many customers and they aren't cleaned. I'm kinda grossed out. read more

Lose the biscuit and bring back the Palabok. Only Jollibee I've been to compared to many different states that does not offer Palabok. Why? Biscuits and coleslaw? The disappointment is real with this one. Me and my friends were rightfully disappointed when we didn't see it in the menu. read more

Absolutely delicious! The fried chicken is so crispy. The gravy is SO DELICIOUS... dip the chicken in.. or even drink it as a broth LOL. The mashed potato is good. The mac and cheese is ok. The fries are ok. I have heard the pies are good. I did not try it though. Worth it if there's a line. Staff are super nice and there was a mom and son celebrating their birthday and we sang along. The staff gave them a bucket of fried chicken on the house and they were so grateful and happy. read more

My experience with the service was actually pretty good. They were getting large orders in the early afternoon so I had to wait 30 minutes, but the food came out hot and the lady behind the counter kept me updated the whole time. As far as the food.. well, not sure why everyone likes fast food in general. It's never as good as small business or homemade, and the pricing is no different than a small business. The strange noodle dish was kinda odd, definitely nothing to compare that too. The mango pie was good; piping hot and crispy. That would go well with a coffee for lunch. read more

Jollibee - 2 piece chicken and tomato noodles with a peach mango pie and a pineapple juice. Gravy cup comes with the chicken. - Chicken Shop Near Me - Alameda, California

Food is good.... but I paid for a 3 piece combo and when I got home I realized they only gave me 2 pieces of chicken. :(

This is the weirdest Jollibee. It's the largest one I've ever seen and yet it's missing a large chunk of the normal menu. No chicken breasts, chicken strips or palabok. They also don't sell the family meals with spaghetti. They should rename it to jollibee express or something so people know that it's not the same. read more

Went here out of nostalgia form phillipines. It wasn't bad, but like... ok? A little pricey so I guess like a one time visit for nostalgia and then go get In N Out or whatever from then on. Yum burger is like mid, chicken is mid KFC is better. Gravy tastes like powder made which it probably its. 6/10 in the end I would say. read more

The food here is really tasty, no doubt about that. But the service is painfully slow. Even though there are lots of people working in the kitchen, everyone still waits around 30 minutes for their food--which is supposed to be fast. The lady at the front who bags the orders moves super slowly. It takes her forever to read the order, figure out it's to-go, and then even longer to pack it up. It honestly feels like waiting at the DMV. If they could speed things up, this place would be great. But for now, be ready to wait. read more

I have to say I've never had a bad experience in other jollibees. I love the one in union city. Been here 3 times just to see if it got better. It doesn't. First time I came they had no chicken left and it was 8pm. Second time I ordered online and they forgot a drink and a whole meal. Third time I ordered online for pick up an hour later and I didn't get a decline card notification until I arrived at the pick up time then I had to wait a whole hour for my same order. I am so annoyed. Management sucks I'm going to assume. The two stars is because I still love the food. read more