Great spot for lunch! This location is in Alameda Landing and there's 15 minute street parking…read more Lots of seating options inside and outdoors. There's even an artificial green hill for kids to play at in the front. Staff were welcoming and provided quick service. The facilities are clean and well maintained. I grabbed a Charburger with cheese and cucumber lemonade. The patty was juicy and they were generous with the lettuce. Very happy with the burger .

I told myself I wasn't going to leave a review, but after wasting far more time than the issue was…read moreworth, I felt compelled to share my experience. I ordered takeout during my lunch break and, when I got back to my desk, discovered that my burger was missing the avocado I had paid extra for. Mistakes happen, and honestly, a missing topping isn't what bothered me most. What bothered me was the complete lack of a simple solution. I called the restaurant expecting a quick and straightforward refund. Instead, I found myself trapped in an automated system, struggling just to reach an actual person. When I finally spoke with someone and explained that an item I paid for was missing, I wasn't offered a refund or any immediate assistance. Instead, I was directed to fill out a customer feedback form. For a missing avocado. It shouldn't take more effort to recover a few dollars than it took to place the order in the first place. What should have been a 30-second customer service interaction turned into a drawn-out process that felt unnecessarily bureaucratic. At one point, it genuinely felt like I was submitting an insurance claim instead of requesting a refund for an item that was never included. And if customers are going to be required to jump through hoops for such a simple issue, at least provide the information necessary to complete the process. The feedback form requires a 3- or 4-digit check number and even shows an example of where it's supposed to appear on the receipt. The problem? My receipt doesn't contain a check number anywhere. I looked multiple times and could not find it. So after being sent away to complete a form instead of receiving help directly, I then discovered I couldn't even complete the form because the required information wasn't provided. The missing avocado wasn't the problem. The problem was the time wasted, the unnecessary hassle, and a customer service process that seems designed to discourage customers from pursuing small refunds. If a restaurant can charge extra for an item, it should also have a simple and efficient way to refund it when that item is missing. Do better. Customers shouldn't have to work this hard to fix such a small mistake. I told myself I wasn't going to leave a review, but after wasting far more time than the issue was worth, I felt compelled to share my experience. I ordered takeout during my lunch break and, when I got back to my desk, discovered that my burger was missing the avocado I had paid extra for. Mistakes happen, and honestly, a missing topping isn't what bothered me most. What bothered me was the complete lack of a simple solution. I called the restaurant expecting a quick and straightforward refund. Instead, I found myself trapped in an automated system, struggling just to reach an actual person. When I finally spoke with someone and explained that an item I paid for was missing, I wasn't offered a refund or any immediate assistance. Instead, I was directed to fill out a customer feedback form. For a missing avocado. It shouldn't take more effort to recover a few dollars than it took to place the order in the first place. What should have been a 30-second customer service interaction turned into a drawn-out process that felt unnecessarily bureaucratic. At one point, it genuinely felt like I was submitting an insurance claim instead of requesting a refund for an item that was never included. And if customers are going to be required to jump through hoops for such a simple issue, at least provide the information necessary to complete the process. The feedback form requires a 3- or 4-digit check number and even shows an example of where it's supposed to appear on the receipt. The problem? My receipt doesn't contain a check number anywhere. I looked multiple times and could not find it. So after being sent away to complete a form instead of receiving help directly, I then discovered I couldn't even complete the form because the required information wasn't provided. The missing avocado wasn't the problem. The problem was the time wasted, the unnecessary hassle, and a customer service process that seems designed to discourage customers from pursuing small refunds. If a restaurant can charge extra for an item, it should also have a simple and efficient way to refund it when that item is missing. Do better. Customers shouldn't have to work this hard to fix such a small mistake.

Fries were AMAZING! Burgers were fine. Smash burger type: multiple thin patties. Friendly service…read more Answered my question about cheese options. (None: American or nothing...) Good outdoor seating.

This location is pretty good. The attendant working the cash register was very sweet and…read moreknowledgeable. Ordering went very fast. The waiting can take a while though. From when I put my order in to when I received it was about 15 minutes. I did come at a time where it was a bit busy but it wasn't what I would call slammed. The quality of the burgers is excellent though! Even though they do not have a drive-through which is such a letdown for me, I will go up of my way to get a bacon cheeseburger and some Cajun fries from here! Ambience is a bit loud so I would not suggest working in here on your laptop or trying to read a book. I see a lot of people come here after a time of shopping or working out next-door which is a nice option to have!

The double chicken tostada was delicious. I buy them a lot and I have not been disappointed…read more Service was fast for delivery. Delivery was great. Instructions were followed. Thank you El Pollo Loco

I really love the way the chicken is cooked. Literally you could go crazy over the chicken…read more I Love the sides especially the corn. You could never go wrong with the chips and the salsa amd pico de gallo. Cravings galore! Definitely my comfort food that i could eat every day

Have been coming here for a long time now, best wings I've tried by far, good customer service,…read morevery clean space, love it I would recommend coming here.

I came here to do a $100 order of Firewings. After the fact I saw the reviews and I was like, "Oh…read moremight not get it," but as they came by to pick up my $100 Firewings order, I was pretty satisfied with my experience. I had to pick it up earlier than expected. I called in and they were there helping me speed up the pickup order. Secondarily they were very nice on the phone and in person. I was very impressed. Their parking is very convenient. You just park in the back and you walk to the front so that was parking nice. Yeah everything, we got all our wings. We weren't missing any wings. We weren't missing any sauces. The wing sizes were a bit small, which was kind of surprising but overall I would definitely recommend this Firewings.

We like the Jollibee in Alameda. It closes at 10:00 pm on weekdays. We just arrived at Emeryville…read moreto drop off our daughter at college for her junior year. We were craving for fried chicken and found Jollibee to be only 15 minutes away. There was plenty of parking outside and the interior is fully lit and clean. The staff was welcoming and friendly. The cashier at the front was attentive and made sure we had everything we ordered by reviewing all the items on the receipt. We ordered two pieces of chicken Joy with rice and spaghetti. The chicken was crunchy and the meat was tender and juicy. This location did not have palabok noodles though but they do have them in San Diego. Either way, everything we ordered was delicious and completed our meal with A treat of peach pies.

Thankful for this Jollibee location in Alameda. Before this location opened, I'd head to the…read morelocation in Serramonte Mall to get my Jollibee fix. Now it's just a short drive away! My go to is always the 2 piece chicken combo with mashed potatoes and a root beer or pineapple quencher. The chicken is always so tender I question if it's fully cooked but it isn't bloody and perfectly crispy on the outside. Tonight I ordered a deluxe spicy chicken sandwich combo to try something different. My first few bites into the sandwich made me think they gave me an original chicken sandwich. It wasn't until the last few bites that I saw a jalapeño and tasted a little spicy sauce. It would have been nice to have it more uniform throughout the sandwich but it did give me a chance to taste what both the original and spicy sandwiches would taste like. I'll definitely be back and order this again. Thanks Jollibee!

Took the family there on a whim tonight for dinner and honestly I'm not sure why we don't go more…read moreoften! Parking in the neighborhood was relatively easy to find. Smash burger is perfectly done (superior to their other burgers imo), fries are hearty, and service is friendly. Oh and the strawberry milkshake really exceeded my expectations! Happy to support this local spot. Need to get this into our family's regular rotation!

I wanted to like this place more than I did, but... The…read morepros: quality ingredients The cons: high priced, slow indifferent service, food came out one burger at a time and the fries arrived half way through my meal. The burger was delicious! If they could get their act together it would be a winner...

This is the Carl's Jr in Alameda @ Marina Village…read more I eat here when my vehicle is being worked on next door at the Goodyear shop. The other day I went to try the Western Bacon Crispy Chicken Burger that fellow Yelpers were telling me about. It wasn't on the menu in the dining room. The young lady taking my order said they still serve it. It was only $5.99. I ordered the Combo Meal with Onion Rings (instead of fries). The burger was fairly large and very filling. All the food was fresh. BTW, if you eat in the dining room, the staff will still bring your food to your table. So if you're disabled or have trouble carrying a tray, the staff will bring your order to you. Only the soda is self service. Clean restrooms and free parking.

Excellent service. Great tasting food.. in incredibly friendly staff. Awesome environment. Whatever…read moreappreciated most about coming here is that it's just a great place to be. I used to call me more frequently when I was younger, but when Carl's Jr. changed their menu and inflated prices, I stopped coming. However, the wife was craving their burgers into my surprise. Everything menu wise was vastly different. I feel like it's close to returning to it once great prominence even though they haven't returned some of my favorite menu options. RIP Portobello Mushroom Burger. Regardless, I've enjoyed coming back and seeing myself persistently coming here when I'm in the area and craving a good burger. 4/5.

I tried the BBQ Beef Sandwich! I got a message from another Yelper that it's good and I should get…read moreone. So, using the Togo's App, I placed an order for pickup. I ordered a Regular Size- BBQ Beef on Parm bread, with jalapeno and raw onions added. The result.....a sandwich with sweet bbq sauce, and a spicy kick from added peppers. Very good sandwich. Great service with a smile as usual at Togos in Alameda.

Went to this location for the first time. I haven't been to a Togo's in a good while! Everyone…read moreworking there is Indian. Not sure why it's not mixed, first of all. Second of all, they charged me almost $30 for a pastrami sandwich, tiny bag of chips & a Coke. The Coke & tiny bag of chips is only a couple dollars so, why am I paying over $25 for a pastrami sandwich??!! Absolutely ridiculous, they are overcharging for everything in there and the Customer Service at the front desk is very rude. Guess I won't be going to Taco's for a while again. also, to top everything off. After she gave me the total I simply asked her if she does military discounts and she laughed at me and said no. So after that I'm almost pissed off at Togo's. Zero stars and you guys should be ashamed of yourselves. And the place looks dirty inside as far as the ambience.