Stopped in to try the fried chicken and chicken sandwich. The chicken sandwich was probably the standout for me- I'd give it about an 8/10. It reminded me a bit of a McChicken, but better in terms of flavor and texture. The fried chicken itself wasn't bad either. My son really loved it, though I personally found it a little too greasy for my liking. We also ordered fries and coleslaw on the side. Both were fine, nothing particularly memorable but they did the job. Service was good and the staff were friendly. Overall, it was a decent experience-just a bit heavier and greasier than what I usually prefer. read more

We just came back after picking up our order and noticed it was not correct. We ordered half spicy and half non-spicy, but everything we received was non-spicy. This was disappointing, as this is the first time this has happened to us. We hope this issue can be avoided in the future, or we may need to check the order before leaving next time. read more

Jollibee never disappoints -- especially the West Covina location! Their Original Fried Chicken is absolutely excellent. Crispy on the outside, juicy on the inside, and when you dip it in their signature gravy... it takes it to another level. The gravy is rich, savory, and perfectly complements the chicken. The service at the West Covina location is great -- friendly, efficient, and well-organized even during busy times. On top of that, the prices are very reasonable for the quality and portion sizes you get. Delicious food, great service, and good value -- I'll definitely be coming back! read more

I rarely leave negative reviews, but this experience was disappointing from start to finish. Today I spent $75.11 to feed a party of five, and somehow our order came with zero napkins. When I went back to ask for some, I was handed one single napkin despite the amount of food we had purchased. To make matters worse, our order was incorrect. We were missing one order of fries and one fountain drink, which meant another trip to the counter to get everything we paid for. The wait was also much longer than expected because we ordered fries. If your kitchen isn't equipped to prepare fries in a reasonable amount of time, why keep them on the menu? Customers shouldn't have to wait an excessive amount of time for a basic menu item. The cleanliness of the restaurant was just as disappointing. The women's restroom was filthy, with tissue scattered all over the floor and no toilet paper available. The dining area wasn't any better, the tables were dirty and looked like they hadn't been wiped down in quite some time. For a $75 meal, I expected much better service, accuracy, and cleanliness. Unfortunately, this visit missed the mark in every category. read more

Came here for sweetheart's favorite PALABOK. Still delicious garlicky flavor. Got my chicken Joy combo with crispy French fries and mango/pie. Enjoyable food! Service good, warm and friendly. Just wish the guy cleaning tables would lift chairs when moving them around instead of dragging. Very irritating and bothersome every time he was doing it and it lasted a while. Can't make a good conversation and was annoying otherwise ambience would have been comfortable quiet and relaxing. I would have given them my five but not yet. Maybe next time. I plan to be back and try their new Korean BBQ. read more

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This Jollibee is one of the OG locations. They have since remodeled and kept it very clean. The new tables and chairs are much better than before. There are kiosks now for ordering along with the traditional cashiers. I came by recently for a quick lunch and tried one of the Jollibee x KATSEYE collaboration menu items. Staff were cool and friendly and greeted as you enter. I ordered the KATSEYE KBBQ Chicken Sandwich Combo with fries. The combo was $12.49. I did not know what to expect since I decided to just give it a try. Food was ready after a number of minutes. My first impression was it's smelled delicious! The KBBQ Sando was very saucy as advertised. First bite and I was sold! The crispy texture and sauced up chicken was bomb! Flavor was on point and overall was stellar. It's a notable collab option for Jollibee. The fries were just ok for me. I don't frequent going to Jollibee, but I wouldn't mind grabbing another sandwich again. Also, Jollibee has a mobile app to earn rewards so it's worth downloading to get some good deals! read more

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Finally tried the Katseye x Jollibee Korean BBQ Chicken sandwich! It was good! Packs some heat (mild to medium spiciness). The sauce was yummy, not too salty. Crispy and tender at the same time. The bun is a brioche bun. It was too soft and starting to get soggy (not a fan). I also tried their fries! The portion was huge and it was nice and crispy. Flavor is on the lighter side, but I don't mind. Not too greasy either. I ordered online and got a confirmation, but when I went to pick it up, I was told there there was an issue with my payment...Turns out they emailed me about the issue, but only 8 minutes before my pick up time (I wasn't checking emails then). They had sent me a confirmation by text, so I wish they also texted me about the payment issue. Also I don't recommend using the drive thru to pick up when there are others in line. It took awhile before it was my turn. Luckily, it seemed like they had my order ready after the payment issue was cleared up. read more

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Wanted a mango peach pie and jollibee has one with that crispy outer shell and gooey fruity tart filling. Served nice and hot. Gotta be careful when chomping in use a little caution and stick to a nibble at a time. There's also ube pie but I still prefer the fruit. Great service and always friendly, welcoming. Inside seating was perfect while we enjoyed our dessert. read more

Jollibee - Peach Mango Pie - Filipino Near Me - West Covina, California

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You can never go wrong with the spicy fried chicken here, or at any jollibee for a matter of fact. The moist chicken dipped in gravy is divine. Literally no fast food fried chicken chain could ever top this. My go to is usually two spicy chicken, but i wanted to indulge and got three pieces. Also, don't forget to order the adobo rice AND jolly spaghetti!!! The food came out quick and the dine room was clean. Parking is shared with the whole plaza, but there's plenty. read more

Jollibee - Filipino Near Me - West Covina, California

Drive thru server forgot the gravy and utensils ‍ Its not the first time. Couple weeks ago they forgot the mango pie ‍‍ read more

Jollibee - Filipino Near Me - West Covina, California

Their chicken is so good. I especially loved how the skin comes out with the way they fried it. Not overly salty but enough to eat with rice and the gravy that it comes with. I asked for other sauces like ranch but there was an extra charge. I went through the drive through and the person taking my order was patient with me since it was my first time there. I also had their burgers and I also loved it. I did not like their spaghetti. It was too watery and sweet to me. Their halo halo was also great. It was my first time having it but unfortunately when I went another time they did not have it as it is seasonal or a promotional item. It's located in a busy plaza but there's plenty of parking. read more

Great place for fried chicken! There is a kiosk so you can take your time and figure out what you want. Food comes out quick and hot and delicious! Lots of parking here! I also recommend trying the Ube pie! read more

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What can I say this time? Fast service with efficiency!!! There are 2 touch screen Order Kiosks for faster take out or dine in ! I prefer the old fashion way ... ordering from a nice cashier behind a register! With a lot of staff facilitating orders I am very pleased woth the wait time. I always crave for the palabok so when I am in the area I make sure to get me one!! No more long lines and love the improved service as well as the delicious food!!! read more

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We've come here many times in the past and always used the drive-thru. This time I had to come down since my order was a bit more specific. I decided to treat the kids and several classmates for a Jolibee lunch at school. The cashier was friendly and helpful when I told him that I'd need each of my order to be packed and bagged separately. I also had to borrow a marker to write down the kids' name for each order. The staffs were so kind in lending a hand. I came back the very next morning since I decided to treat my coworkers with Jolibee lunch too. This time I also walked into the restaurant and ordered several buckets of chicken and Jolly spaghetti. I'm satisfied with the food quality. The chicken were all still crunchy, flavorful and warm. The Jolly Spaghetti was delicious and came with good amount of sauce, sausages and cheese. There are 2 kiosks that you can use to place your order or simply go straight to the cashier. The restaurant looked clean on both of my visits. The staffs were friendly and courteous. They greeted and smiled at us when we entered the restaurant. And yes, I did enjoy the 2 days of my car smelling like yummy Jolibee chicken! read more

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Good quality for a fast food restaurant, but the price is way more expensive compared to other fried chicken places. read more

Jollibee - Catering - Filipino Near Me - West Covina, California

We ordered the Jollibee Holiday Feast of 6 PC bucket Treat B ($34.99) including 6 pcs of Chickenjoy Bucket, Jolly Spaghetti family pack, and 3 dessert pies, plus we also ordered drinks. (drinks are not included in the bucket deals) Their chicken legs and thighs were thick and juicy and they served very hot (be careful), the sauce was perfect with their chicken. The Jolly Spaghetti was on the sweet side and it tasted different than we had before. We used to like their Spaghetti and it was cheesy on top. They used different kinds of cheese in this family pack. We all liked their dessert pies (peach mango pie and Ube pie), I especially liked their Ube pie so much. It was a satisfying meal indeed. read more

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5 stars to the dining crew who replaced the fries that fell on the floor. However, I am giving 1 star to the guy wearing glasses who are giving out the orders, I stood more than 5 minutes in front of the pick up corner, all that was remaining was for them to give out the fries, which was already ready but there was absolutely no sense of urgency on this crew's part instead he went to the corner to do some other thing. I used to work for Jollibee in the Philippines, I know how difficult the job is, you can definitely improve your service. read more

Jollibee - 4 meals order for today - Filipino Near Me - West Covina, California

Was craving some fried chicken while at Hobby Lobby doing some shopping with the wife and saw Jollibee around the corner. Had this a while back, maybe a year ago so forgot what it tasted like. Fried Chicken wad really good, spicy over original. Didn't care for the spaghetti...little sweet. The adobo rice was yummy and went well with the chicken. Tried both Ube and Mango pie, both were pretty good, reminded me of the old McDonald pies. Only reason why they got a 4 was because no seating inside and we had to sit in the patio in the heat. I would still come back! Next time just a bucket of spicy chicken. read more

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Service is great and food has always been good from this location. But lately, in the last few months, their chicken and burger patties are tasting way too salty. I hope this is just quality control -- should be fixable -- and not the new normal? read more

The manager of this place seriously needs to train their staffs. Their staffs are rude. I went to pick up the order and the young petite size lady just looked at the name and dumped the bags in front of me and left. Hello? Is this the right way to treat customers. If you don't like your job, please find a job that not requires to deal with customers. read more

Always love Jollibee. This time I just wanted something sweet. Mango peach pie to the rescue! I also got the coconut dream breeze and the tropical breeze. The coconut drink is fire!!! The tropical breeze was too sweet and artificial. I usually love the chicken and spaghetti. The spaghetti is a love or hate. I love! Cuz the sauce is a bit sweet and chunks of hot dog. Service is your typical fast food joint. read more

Jollibee - Filipino Near Me - West Covina, California

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DO NOT ORDER FRIES GOOD GOD ALMIGHTY you'll be there till closing. Good prices, great chicken tho lol

This was my first time trying the Spicy Deluxe Chicken Sandwich at Jollibee. It certainly won't be my last. It was delicious! The chicken was thick and juicy. The spicy sauce was so good. I really enjoyed this sandwich! read more

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The spicy chicken thighs have a slight kick, think it could have been marinating for a bit longer if that is their method. Gravy was delicious and awesome as always. Their steamed rice is cooked quite poorly and was mushy. I recommend going for the adobo rice or mashed potatoes, they seem to have more care during the cooking process. Restaurant was packed when I walked in and I was happy that they have ordering kiosks available. I did still order at the register, and they rang me up for original instead of spicy. The folks packing my order also didn't pay attention and gave me drumsticks when I asked for thighs. However, everyone is quite jolly so it might make up for the mistakes? read more

After a long day of work, sometimes you just want some good old comfort food. Jollibee is a fast food franchise from the Philippines who specializes in fried chicken, spaghetti, rice, and tasty desserts which I find pretty unique since other friend chicken chains do have a variety that Jollibee does. This Jollibee location has a drive thru and dine in area, they are very clean, well litted, and modern inside. I chose dine in and greeted by the friendly and cute Bee-man himself. I ordered the 2 piece fried chicken and spaghetti combo. The cashier looked 'tirendly' - a term I use when you're tired and friendly haha. The food was ready for pick up in 10 minutes, which I thought was a little slow considering I only got a combo? It was a Monday and not busy. The spicy fried chickens are on point, juicy and flavorful. The spaghetti was with a hit of spicy. I thought it was the perfect combo. I will need to try their dessert next time - the peach mango pie. It looks and sounds so yummy! read more

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JOLLIBEE HAS THE BEST FRIED CHICKEN THERE I SAID IT !! The way the skin is so crispy yet the inside is so moist. The quality at this specific location is not the besttt but it was still yummy and hit the spot :-) We haven't had the spicy chicken here in a while so it had a strong kick to it -- still yummy tho! My go-to at Jollibee is always the spaghetti. I used to only get the Jollibee spaghetti and not the chicken. Our food came out within 5 mins of us ordering the food too. So good I'll come back once I'm craving her (once in a blue moon -- but ALWAYS hits) read more

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After a long day between food and errands around OC my sister and I decided to make a pit stop to this WestCo Jollibee. Just your average good Jollibee with SPICY CHICKENJOY! They have their own parking lot that can be tedious to be in during the day. But since it's been pouring there was no need to worry about that and also no need to worry about a line inside! Service was good! The place is clean! & I never really see a line here for some odd reason but I ain't complaining! This is almost the perfect Jollibee! Every time I come here there is actually joy! Haha Thank you JJ for going above and beyond with your service! Thank you Ryan & Rana for the good vibes. read more

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It's been almost a decade since I have had Jollibee, and this time I came to visit the West Covina location. I thought that the person at the drive-through was quite rushing. They didn't even let me finish my order and just decided to tell me what my total for the bill was. Also at that time, there was no one behind me and I'm still quite new to the menu. I just ordered a three-piece chicken with mashed potatoes and a mango pie. The chicken was nice and crispy but the peach mango pie was too sweet and I probably would never re-order this again. I liked my meal but overall thought that they were rushing me. read more

Jollibee - My spread - Filipino Near Me - West Covina, California

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The.best chicken in town. Happy staff and tables are always clean. I would recommend to everyone try chicken and their burger steak very yummy read more

First time trying this location and it wasn't that bad. The food is a little different from typical fast food restaurants. However, the service was great. The inside of the location was clean and the music was lively. If you wanna try something new I recommend going to this place. read more

I have never left a bad review before but this is absolutely not acceptable and I've been to some not so appetizing restaurants before this. Yesterday I ordered a 12 piece bucket and every thigh was half of a thigh. The listing should say half of thighs and drumsticks. I am no longer purchasing from Jollibee again nor recommending Jollibee to anyone. I am so upset. read more

Jollibee - half of a thigh fried chicken - 12pc Chickenjoy Meal Deal - Filipino Near Me - West Covina, California

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This location's Jollibee is horrible. I used drive thru today and the guy who took my order definitely wasn't listening. I repeated my order 4 times and I still ended up getting the wrong order. I asked for the regular fried chicken, he asked me if I like it spicy, I said no. And I got the spicy one. I ordered the lemonade with no ice, they still gave me the one with ice. I'm highly disappointed. read more

Jollibee - Wrong order - Filipino Near Me - West Covina, California

I'm loving the new ube pie at this Jollibee! I was glad to find out it shared the same crispy, crunchy outter shell like the peach mango pie. The ube on the inside was delicious - gooey & grainy (similar to ube halaya but lighter!) with a mellow, not too sweet ube flavor. This location (in West Covina, near Seafood City) also now has two new self-serve kiosks, which helped cut down on the wait time! I was happy to see that the ambiance got even livelier since my last visit: more customers, more staff, and a great mix of people. There's also plenty of parking since it's a bigger plaza. read more

This satisfies all my nostalgic memories growing up in the Philippines. Jollibee is basically the McDonalds of the PI and love how consistent each restaurant is. All the staff is so friendly and the place is always clean. As for the food, how can you possibly go wrong with fried chicken, rice and gravy?! I always opt for the spicy 3 peace and the peach mango pie is so delish. Should not leave without it. read more

It has been a while since I came to this branch. Drive thru is usually ideal in this plaza. I ordered my favorite 10 pieces chickenjoy bucket which comes with 3 side dishes. I also ordered family size spaghetti. The service was unpleasant 1- The server didn't ask me about the choice of my 3 sides. I had to remind him that I didn't choose my sides. 2- They didn't have biscuits, although the other branches have biscuits. 3- I ordered 2 adobo and 1 mashed potato After I paid and before I left the pick up window, I asked specifically about the sides (since he didn't ask me about my choices first), and to confirm with the guy that I got the right sides and he said yes! When I went home, I found out there was a missing adobo rice from my order although I confirmed my order with him before leaving. The Drive thru wasn't busy at all. There was just one customer ahead of me and they couldn't give me the right order. I like Jollibee and the food was delicious as usual, but I felt that the guy was distracted when I placed the order and when I picked up the order. Just before I left, he asked me twice if I ordered french fries! My goodness!!It was a very disappointing experience.I am sorry to say that the service was not the same as before. In addition to they didn't have the same menu like other branches read more

Jollibee - My favorite 10 pieces chickenjoy bucket - Filipino Near Me - West Covina, California

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Jollibee is known for good fried chicken that differs from places like KFC or Popeyes. This place does pretty well with getting food to their customers without taking too long. It's always a bonus with the buzzers to alert customers when their orders are ready. The servers seem pretty good at taking their jobs seriously, especially by making sure the floors are clean at all times. The food I ordered was pretty good, just a bit too overpriced. They served more chicken legs than thighs. The spaghetti wasn't bad. It was kind of sweet, but the taste was sufficient for satisfactory. This place is definitely solid! read more

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Had to wait a hour for chicken and had to change our spicy order for chicken to original. People who ordered after us got the order first as well. Who goes to a chicken place that has no chicken? read more

Jollibee is a Filipino fast food place. There's 74 locations in the US and 31 in California. This one is located on Amar in West Covina. They have fried chicken, burgers, spaghetti, Palabok fiesta burger steaks, chicken sandwiches, and chicken tenders. How fitting that their mascot is a bee because sometimes there's literal bees buzzing around in the drive-thru making it ridiculously impossible to order. I usually get the 2 piece Chickenjoy with Jolly Spaghetti. The fried chicken is served piping out with the fried chicken skin having the perfect balance of crispy and juicy and the chicken itself being super tender. The spaghetti noodles are bouncy and chewy and the sauce is a bit sweet but that's to be expected. I've also had their Burger Steak with Mushroom Gravy paired with white rice. The burger patties are thick, tender, and meaty with great flavor. The gravy is delicious and savory. The white rice is soft and pairs perfectly with the patties. Service can use a bit of help as most are engrossed in their own conversations forgetting that I am there. Most of them are friendly though. One time a cashier never left his gaze from inside the restaurant as he handed me the food. Anyway, the food usually arrives pretty quickly. I enjoy their chicken, spaghetti, and burger steak! Will be back for another visit! read more

We come here all the time and every time we come the food is FRESH the service is FAST. The chicken is always juicy and like I said fresh not like it's been sitting there! We love jollibee read more

Drive thru was fast, the lady taking our order was sweet. We used a $5 off of a $15 min meal code on their app. The chicken was very CRISPY and great quality. We enjoyed our food and would come again! read more