Friendly service, yummy food! Juicy chicken and delicious gravy!! My Filipino friend would be disappointed as I did not order a side of rice to go with my fried chicken... I also ordered the nuggets to try but overall the chicken (on the bone) was so much better and juicier. I was surprised their spicy actually had a good kick. The nuggets dim in comparison as it was chicken breast and definitely dryer. Clean restaurant, friendly employees... the peach mango pie was chef's kiss. It's like an old school McDonald's apple pie but elevated... not too sweet! Had an amazing first time Jollibee experience! We will be back!! read more

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Got home and I'm missing the burger I ordered. I did get the last item I added which was a peach mango pie... but definitely wanted to try that burger. Also the website doesn't allow me to "Send a message" to customer service. It just refreshes the same page that button is on... Really unfortunate experience since I was so excited to try this burger too. PLEASE be better Jollibee, I love you so much, but starting to really not like you today... read more

My first official time going to Jollibee, and I need to give my truly honest opinion. The fried chicken is good, but I cannot say it's the best, especially as good how people hype it to be. Now I have to admit, that the crunch on the chicken skin is perfect. There is no denying that this chicken is cooked well. Now the flavor? It does not stand out, just normal seasoning. I admit that they provide a generous amount of gravy which enhances the chicken experience, but the truth is that the highlight should be the chicken, not the gravy. Now the sides are a game changer. Having the Filipino options rock. The spaghetti, white rice, or adobo rice makes the meal better. Today we tried the sour cream and onion fries, and they were amazing... definitely worth a try. I have to highlight the spaghetti experience. If you've never had Filipino spaghetti, you'll either hate it or love it. For me, I thoroughly enjoyed it, and it wasn't too far off from what my mom made while I was growing up. In the sense of fast food, it's actually really good. The overall experience was good. Food was good and the restaurant service, and cleanliness also good. One downside is that it is overpriced. For example, a chickenjoy 2 piece sells for $8. Really steep for a leg and a thigh. A combo is in the range of $15, and if you choose to get a 12piece family, you're close to $60. Considering there are no chicken breasts in the chickenjoy option (assuming that's how it's always been), pricey. Your only breast options are in the sandwiches, tenders and nuggets. Chicken shouldn't be that expensive, and I say this from someone who frequents other US fried chicken based restaurant chains. Let's bring fast food chicken back down to fast food chicken pricing. read more

Food is good but sometimes they do get the order wrong, the portion size of the 8 pieces family meal is extremely small barely enough for 2 people mind you we got an 8 piece meal. And it all cost $33, not everyone was about to get a nice portion read more

Jollibee - Too small for an 8 piece meal - Fast Food Near Me - West Covina, California

I don't know why all the negative reviews. I walked in and was confused on what to order since I was looking for a bucket meal. Because they do not have one like popular chicken places i was a bit confused. I was happy to have Abby who walked me thru everything. I got an10 piece bucket with 3 sides. The food was prepared quickly and the chicken was excellent! Having employees like Abby will keep me coming back. Food was really good the next morning for breakfast! read more

Jollibee - Left over breakfast - Fast Food Near Me - West Covina, California

First time trying this location. Last time I tried Jollibee was about 4 years ago. We ordered drive thru so I can't really share insight on interior. The service was helpful since I was not familiar with the whole menu. We ordered a regular family meal with three sides. Unfortunately they were small servings for a person, not for sharing. Additionally ordered the rice noodles, it was delicious when adding the lemon juice. Biscuits were very tender and soft. Chicken had too much breading and hurt my kiddo's mouth. We did appreciate that it was NOT overly salty. We are willing to try but, for the price, we will wait for better deal. read more

My first time trying this place, and it was quite good! Finally after hearing so many of my friends talking about it. Keep note that it is fast food. I didn't know that this place opened, I guess it has been a while since I visited this plaza. There is a good amount of parking. The fried chicken was definitely crispy and I liked the spice on the spicy wings. We ordered the bucket which was about $26 for 12 pieces of chicken. It came with a gravy dip which was pretty good. Their water cup was super small. The service was quite fast, it seems that you can also order yourself. Note that the place was super cold, make sure to bring a jacket. If I get a chance would like to try other things on the menu. read more

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Food was fresh! chicken was perfectly crispy & spicy , gravy, adobo rice, and fries were on point too! Definitely coming back to this location! It doesn't have the largest seating area, but you can find seating outside as well. Restaurant was clean including the restrooms! read more

Jollibee - $20 6pc Chickenjoy Meal Deal - SPICY we added an Ube pie - Fast Food Near Me - West Covina, California

Love Jollibee! Our go to order is always the spicy chicken sandwich with white rice and that delicious savory gravy. If you want to make it spicy you can add tabasco. As for dessert we love the mango peach pie and pineapple juice. Service on this location is great, it is clean, and has friendly staff. read more

Jollibee - Fast Food Near Me - West Covina, California

I love the food but the f*{€!ng people taking your order in the drive through is depth or something they can't take the order right, this is the third time they've messed my order up... read more

A huge thank you to **Jollibee in West Covina** (located at 147 Barranca St, right near the Eastland Center) for providing an incredible dinner for our performers and crew at the **Music Tree *Beauty and the Beast Jr.*** production in Pomona, CA on June 26, 2026! The food was an absolute hit. The **Angus beef burgers** were perfectly smash-seared, incredibly juicy, and packed with savory flavor, while the **chicken tenders** were spectacularly golden-crisp on the outside and tender on the inside. It was exactly the kind of delicious comfort food needed to keep a hard-working cast of kids and staff completely full, energized, and happy throughout the event. A very special shoutout and heartfelt thanks to **Ms. Rhoda and her amazing team** for their exceptional help and seamless coordination. Their support made a world of difference for our production. We highly recommend Jollibee to anyone looking for phenomenal food and wonderful service for their next gathering or event! read more

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Delicious hot, fresh food and friendly service. Have to go at the right time to find a table.

This was my second time visiting this Jollibee, and I ordered online, super convenient! The food was ready in just a few minutes, like 3 to 5, and the best part is you can swing by the drive-thru for pickup with no parking hassle, which is rare for fast food! It's also right off the freeway, tucked into the Eastland Center. It's super easy access. You just get off the freeway, and boom, you're there. That's a big plus because it's just so quick to get in and out. I got the 8-piece chicken fries, and they were reminiscent of KFC, but with their own special flavor. pretty good! honestly. Then, I tried the spicy chicken sandwich, which was a nice kick! It's not too over-the-top spicy, but definitely hits that sweet spot. Oh, and I also grabbed a side of fries, classic, like McDonald's, but solid. I also gave the adobo rice a go, though I'm not a huge fan. if you're into it, it's fine. Now, here's the kicker; I asked for extra sauce, and they wanted to charge me 85 cents each! I mean, come on!!!! fries without sauce is just a sad solo act. They have honey mustard, ranch, and I think a third one I forgot (sorry, brain freeze!). Still, the speed and ease were a big plus, and the food was tasty. I'd give them a solid 4 stars. Would I come back? Sure, once in a while, but it's not my every-week go-to. If you're into that signature Jollibee vibe, though, I'd say give it a whirl! read more

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love jollibee! the self order kiosk makes it easy and efficient to order but you can still order with a cashier if needed. the order screen makes it easy to see if your order is ready. love the decorations in the store as always and the decorations for the final fantasy collab is cute. always enjoy my food here and it never misses. so yum! read more

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Can't go wrong with Jollibees, I feel like it'a always good. This is across the street from IKEA and came here after shopping there. In terms of food I got a total of four chicken pieces, adobo rice, jolly spagetthi, and ube/mango pie. Chicken was cooked well and loved everything. They did mess up on my order though and forgot my spagetthi but they just gave me a new one and apologized when I told them the error. Overall good experience here. read more

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Can't go wrong with Jollibee. This place is so nostalgic and always reminds me of my childhood, especially all the birthdays celebrated here. The crispy chicken and spaghetti combo is a must and never disappoints. I always wash it down with a pineapple quencher, and of course, end the meal with a peach mango pie. So good every time. Yum. read more

Jollibee - Fast Food Near Me - West Covina, California

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We've been to other Jollibee before. It's been a while. I'm a Wednesday night this place is considered packed! Not many seatings available. After we ordered the food we had to share family table with other customers, then later switch to another table by ourself. Food came out quicker than anticipated. Really fast. Chicken was so tender and juicy! Delicious. First time trying the spaghetti here, it's "different" and delicious. Everything tastes saltier than my preference, and I'm Asian. I don't know how they can reconfigure the space differently to accommodate more customers. read more

Jollibee - Fast Food Near Me - West Covina, California

How many mascot faces can you take in one photo? I did a contest with my daughter at Jollibee. Every time I drove on I-10 from west to east to IKEA, I saw a squirrel at the top of the building next to IKEA. Eventually I realized that it was not a squirrel but a bee, Jollibee, which I knew from two decades ago in Manila, Philippines. The building has the mascot and logo of the American headquarters of Jollibee. Across the road, there is a Jollibee restaurant. I consider it the flagship store. My daughter was the one who told me that Jollibee is a better fried chicken option. Later on, I tried one at the Alhambra location and proved she was right. We went to the flagship store after visiting IKEA and ordered a New Bucket Treat A. It included 6 pieces of Spicy Chickenjoy, mashed potato, crispy fries, and a large Chickenjoy gravy. Let's talk about it. Spicy Chickenjoy 5/5 When I first ordered fried chicken at the Alhambra restaurant, I requested no chicken breast. The server told me they only serve thighs and legs. Trust me, do not order the regular one. The spicy version is much better. Mashed Potato 5/5 At the very beginning, the texture of the mashed potato made me feel weird. It was not smooth but had a chewy texture. I looked carefully and noticed some purple potato skin. Later, I even found a small piece of raw potato. Interesting. Eventually, I learned from the internet that Jollibee is famous for its mashed potato with special texture, unlike the industrial mashed potato powder. Great. I love it. Chickenjoy Gravy 5/5 Instead of just pouring gravy onto the mashed potato, Jollibee gives you a full cup of gravy. I love gravy. It reminded me of Jim Gaffigan's comedy, he mentioned a senior man drinking gravy. Funny. I like to dip the fried chicken in the gravy. I also like to mix the gravy with mashed potato and dip the chicken in that. Pineapple Quencher 2/5 This is the one my daughter recommended. She likes it. But for me, it was not that good. Very light pineapple flavor. Peach Mango Pie 3/5 Around the early 90s, I went to McDonald's in Shanghai. I was shocked by the apple pie. How could a spring roll shaped pie provide so much happiness? But after decades, I've grown tired of such fast food pies. The peach mango pie from Jollibee is average. Acceptable. On the wall, they mentioned that Jollibee has 1,300 restaurants worldwide. Then I found out it was outdated. According to Wikipedia, it had more than 1,600 restaurants worldwide at the beginning of 2024. Finally, I took four mascot faces in one photo. read more

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I went to Jollibee in West Covina recently after a shopping trip to IKEA since it was right across the street. I got their 2-piece meal. I picked the spicy chicken with a side of mashed potatoes. That spicy chicken was way spicier than I thought it would be! My face was sweating! The chicken itself was cooked perfectly it was crunchy on the outside and juicy on the inside.unlike other fried chicken places their spices were on the outside, but here it's inside and out. The mashed potatoes were super creamy and tasted good. They were a nice way to cool down my mouth after eating the spicy chicken. And that gravy, super addictive! So, if you're looking for some chicken with a serious amount of spice, you should definitely try the spicy chicken at Jollibee! Just be ready for it to be actually spicy! It was a really good meal. Service was quick. You can order at the front counter or at the kiosk. There's plenty of seating inside with AC on blast too cool you from any spicy chicken. Really good comfort and quick meal all in one. read more

Jollibee - Chicken Sandwich - Fast Food Near Me - West Covina, California

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Where's Gen x ? If you remember & miss pioneer chicken, this is very similar and yummy. I had never tried it cuz I never knew what it really was until I had done at a get together. I was pleasantly surprised it was good. It's probably better than KFC Have you tried it ? Did you like it too ? Happy yelping ! read more

Came here Tuesday evening at 9 PM - 1 hour before closing I gave this location 2 stars instead of one since we came so close to closing but still extremely disappointed. Walked into the restaurant to be coldly told that the main store is closed and that we have to go through the drive through Which okay, fair since it is so close to closing. We enter the drive through to then be told they are out of everything but spaghetti Which they could have told us BEFORE we went into the drive through and was stuck behind the one person in the world that came to jollibee for only their spaghetti And then as we are leaving i see a whole family of people hanging out in the restaurant. I do not know why they were allowed to be seated and not us but visually it did not look right Overall, I would not come back read more

At the curve a little pocket of eateries with plenty of parking or designated spots for pick up. Drive thru also available. Lots of inside seating or patio area. Restrooms inside. Clean and organized, great service. Cubby shelves for pick up orders. Great spicy chicken with just the right amount of spice and peach mango pies! Always so fresh. Sometimes you just need some jollies at jollibee. read more

Jollibee - Spicy Chicken Sandwich - Fast Food Near Me - West Covina, California

I've been to Jollibee a dozen times now but it was only until recently that I came to this location. I have to say this one, so far, is the best of the bunch. Not only does the drive-thru seem to flow faster than the other West Covina location, but the staff here seem nicer than the location I used to frequent in Irvine. Like Miss Montana once said, you get the best of both worlds. As always, the spicy fried chicken with requisite gravy is the star of the show. There's a reason why it was voted number one fast food fried chicken. Coming from a Popeye's and a Bojangles fan, this is some elite chicken we're dealing with here. I mean--the burgers are on the good side and the few times I've gotten breakfast, it's been satisfying, but if you're not getting the chicken here then you're wasting a trip. The space is kind of cramped up compared to other ones I've been too, but it's not a dealbreaker. I like eating in person, as you know, but when you're dealing with fast food versus fast casual I'm okay with having to pack it to go or even getting it through a drive-thru window occasionally. And honestly, this fried chicken is worth having to wait till I get home and having the food get a little cold for. read more

Jollibee - Just let your hands slip down Imagine I'm there now 2-Piece Spicy Combo w/ mashed from #jollibee - Fast Food Near Me - West Covina, California

First time at a Jollibee. Great customer service, flavorful meal. Solid 4 stars. The minus 2 stars because of a to go order. Ordered and payed for 3 piece KBBQ with side white rice. Family member at home so looking forward to the meal. Got home, only 2 pieces. It's a sad commentary when we have to unwrap each item and check for accuracy before we leave the premises. read more

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I was browsing at IKEA across the street when I noticed Jollibee and their drive-thru. After finishing up at IKEA, I decided to stop by. I placed my order through the app and pulled into the drive-thru for pickup. The process was smooth--just had to give them my name. The food and drink were well-packed, and I had no complaints about the quality or service. Everything was convenient and hassle-free, making it an easy five-star experience for me. read more

Jollibee - Pineapple Quencher, good - Fast Food Near Me - West Covina, California

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I don't write reviews but the kid at the window was rude as hell and just plain immature... rushed us when ordering, forgot my rice, all the gravy sauce spilled in the bag from improper packing, and was just rude and laughed at my face when he gave me my rice. If you really want Jolibee, just go to the one in Azusa ... workers here are also hella slow and just here to yap. read more

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I was craving fried chicken and heard great things about Jollibee so I wanted to give it a try. I ordered from Uber Eats and had the food delivered. The overall delivery process was really simple and the food arrived hot. spicy chicken sandwich (2/5): this was okay, it wasn't my favorite. I think other fast food places does a better job with their spicy chicken sandwich. fries (2/5): these were shoestring fries which I personally like, but the fries weren't as crispy as I'd like them to be. The order also didn't come with condiments, so I ate the fries alone. Usually I'd like some ketchup but not sure why it didn't come with any. spicy and regular fried chicken (5/5): this was amazing!! it was so crispy and tender, the meat was so juicy, and the flavor was great. I loved the spicy over the regular. It was spicy but not over powering. I usually eat fried chicken with ketchup, but this fried chicken was so good that I didn't need anything. This is probably my favorite place to get fried chicken now. mashed potatoes and gravy (2/5): nothing special with their mashed potatoes. I wouldn't get them again. read more

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I have never been to a Jollibee ever and my daughter really wanted to try it out. upon entry We were greeted by a very friendly Employee, who was very nice. I placed an order for a spicy chicken sandwich combo with a side of macaroni the price for the combo being pretty reasonable However, the sandwich seemed tiny to me. Overall, I thought the sandwich lacked flavor. The chicken was crispy though.. the macaroni and cheese was pretty good and I guess I upgraded to some type of pineapple drink which I did not know cost extra. The interior was a decent size it was clean. read more

Jollibee - Spicey Deluxe Chicken Sandwich Combo - Fast Food Near Me - West Covina, California

I finally decided to try this place after hearing about it on Social Media. It wasnt spectacular. Decent chicken and decent sides. The chicken was super crunchy and PIPING hot. The adobo rice was decent. But what makes everything taste good is the gravy. Just put the gravy on everything. There's better chicken out there, but fast food wise, its cool. read more

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Honestly it was my 1st ever time coming here and I was super excited to finally try out their chicken. Me and fiancé start ordering, which was the only fun part of this experience here, we soon went to go take a seat, which I only had 45 minutes to eat cause I had a meeting at 5:00, we waited over 30 minutes for 4 chicken tenders, an easy 10 different families came in order sat down and got there food, i eventually got fed up cause I had to leave, and I asked 4 different workers all same answer "let me go check" and no response back from any of them after that, it got to the point where I had to leave and was about to leave my food and they finally brought it out, not even a sorry or anything, (and I did make it late to my meeting. Chicken was okay and super small not the very best, never will be going back to that location at least that's a forsure. If I can rate a zero I will. read more

Jollibee serves affordable, moist, and crispy chicken. The chicken is oily and bland, but it's convenient. I ordered the two piece spicy chickenjoy and jolly spaghetti ($11.49). I arrived on a weekday (12:30pm) and ordered for dine-in. The cashier (Andrew) is welcoming and quick. The food arrived piping hot in three minutes. The spicy chicken had crisp skin. The chicken is spicy, moist, and oily. It's an addicting strong spice. Without the spicy flavor, the chicken lacks taste. The small side of peppery and runny gravy can add flavor, but the chicken itself is seasoned very lightly. The jolly spaghetti's sauce tastes like sugar and cheese. Jollibee is also stingy with the tiny, hotdog slices; I found four skinny slices in the entire spaghetti. Regardless, these tiny slices tasted boiled and tasteless. The noodles were cooked well and steaming hot. The noodles were thick and not soggy. Its spaghetti is filling. Concerning ambiance, the location is clean. I noticed a staff member quickly mopping the floors. The indoor area is not cramped, and it's well ventilated. Overall, I experienced welcoming and fast service. The food also arrived freshly cooked and hot. Unremarkable flavors, but good textures. 3.5/5 read more

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first time at this location !! i usually always only order 2 pieces and a side,,, depends on the mood if i'm feeling spicy or not but today yeth spithy plsth satisfies my cravings always consistent !! read more

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I put together monthly staff appreciation lunches for my work, and my team always suggests Jollibee!! and I never say no especially for this location! Always so helpful and always so kind! And always so accommodating for my large group! read more

Jollibee - Fast Food Near Me - West Covina, California

I recently saw this while driving by on the 10 Freeway. Decided to stop by and pick up some of the famous pies - At the time, they had the Ube ones as well as the Peach Mango ones. They offer a 6pc Pie Snack Pack - which i got 3 of each flavor. The pies are hella good and remind me of the old school McDonald pies when they used to be fried. Service is fast and friendly. read more

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Jollibee has become our go-to stop, especially after a certain other fast-food chain (cough cough) completely dropped the ball on their chicken. Unlike them, Jollibee never misses. The chicken is always crispy, golden, and perfectly seasoned on the outside, with juicy, tender meat inside. Every bite tastes fresh, not dry or bland like what we've been getting elsewhere. The Peach Mango Pie is a treat I'll never skip. The crust is light and crunchy, and when you bite in, you get that warm, sweet mango with just the right touch of tartness from the peach, it's addicting. And the Jolly Spaghetti? COMFORT FOOD. People love to say it's too sweet, but honestly, that's what makes it special. It's savory, cheesy, and sweet all at once, and to me, it hits the perfect balance. They're just being dramatic if they can't appreciate it! read more

Jollibee - Chicken Sandwich and Pie Meal Deal - Fast Food Near Me - West Covina, California

First time trying this spot out. I drive by it all the time since it's right off the freeway. I came on a wednesday at 115pm for lunch using the drive thru. There was NOBODY in the drive thru. Not sure how i felt about that. Got my food very quick tho. Food was hot and ready for me I ordered the $11 2 piece spicy meal with speghetti, ube pie and rasberry iced tea. The chicken was DELICIOUS. Fried perfectly and the flavor?! SO GOOD!! the speghetting was different. Has a hickroy/smokey flavor to the sauce and had sausage/hotdog in it. Like I said, different for me and not my style. The ube pie was SOOO bomb though! Think of mcdonald applie pie, but with ube. I love ube an loved this pie. Overall, a solid 3.5 stars. I will be back or the chick and ube pie. The best items of my meal. read more

WOW! I have never been to this restaurant before but I'm glad we came by! My husband downloaded their app so we could save some money, because I wanted to try everything. I ordered the KBBQ sandwich meal with mac n cheese, a 6 piece spicy chicken bucket, and a 6 piece original chicken bucket. Everything was so good especially the KBBQ sandwich! I love sauce, and this was just superb. The chicken buckets were crispy and we ordered the ube and peach mango pies and those were also so crispy. Everything was so good and fresh! Will definitely be back! read more

I love jollibee! This location is the closest to me. I got the 6 piece meal and split it with my friend. It comes with two sides we got fries and mashed potatoes. The wait wasn't long and the food came out pretty fast. The cashier was nice and there is a decent amount of seating inside and outside. The only complaint that I have is that the bathroom was out of paper towels which was a bit disappointing. Food wise the chicken was fresh and crispy but juicy inside which was amazing. The fries were crispy and tasted good dipped in gravy. The mashed potatoes were great too! read more

Jollibee - Fast Food Near Me - West Covina, California

A true Filipino favorite, this is a chain restaurant in the Philippines and it does not disappoint. I have never been inside, always going through drive-thru and it is always accurate and in a timely manner. My fav ALWAYS is the mango peach pie. This time around I tried the coconut slush drink and it was good! Their chicken is good too. read more

Jollibee - Outside - Fast Food Near Me - West Covina, California

I was there for first time and it's not that great. The people were very nice, I ordered combo the one piece regular with burger patties plain, fries, and drink. Food didn't take very long. They at first put gravy on the patties, then moments later they replaced it. Food wasn't bad, chicken was pretty good, patties reminds me of Salisbury steak in taste and texture. I think can't really say I'll be back soon since I don't live nearby. Hopefully to try the spaghetti. read more