So delicious! Every dish was fantastic! Got to take my parents out from SIP for the first time, I was nervous the food wasn't too they're liking but they were impressed. Definitely a new go to spot that's close by for us if we are craving sushi in the future... read more

Today is my first time come to this restaurant, they have so many real Japanese food which you can't see at other Japanese restaurant, oh my god! I'm so happy! I haven't eaten real Japanese food since I left Taiwan! Their fish is so fresh and the price is so affordable! Can't wait to come next time!! Strongly recommended!! read more

I was really excited to learn that they opened up. I live close by and am super stoked to have a great sushi place within walking distance again. I order from Yoshio all the time and the menu is the same. The food is really good quality and fresh. I ordered online for pick up and my food was ready and waiting for me when I walked up. Servers were super friendly and exchange was quick. I'd like to check out seated experience too and can't wait until we're allowed to eat in restaurants again. read more

My mom and I tried this "new" sushi place in the Pacific East Asian mall the other night. After Kamza closed two years ago, I noticed Kaoru opened in this space to small fanfare a little over a month ago. Due to the Covid 19 pandemic that hit just as they were getting ready to open, I guess the ownership needed to make adjustments. The dining area are now tables situated in the hallway of the mall with very limited seating inside. You need to order, pay first to the lady at the counter, and then seat yourself. The food is brought over to you in to go packaging later. The food we ordered consisted of a bento set, entree, and their special fried futomaki. The food was not actually bad; reminiscent to Sushi House in Alameda. The interior of the restaurant was remodeled to a more darker wood motif to emulate a izakaya atmosphere. Hopefully when the pandemic is over, Kaoru will transform into a very lively and busy hangout. However for now, the service is so so , and the staff was not very personable. We really miss Katsumi San and his crew that worked here when Kamza was still in business, but I'll still come back here for the food. read more

Kaoru Sushi - Japanese Near Me - Richmond, California

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This is based off of pick up. I ordered online via Postmates. Arrived 5 minutes after the pick up time. No order. 40 minutes later, still no order. Unfortunate first time experience. Hopefully the food is good and I can give this place another chance. read more

Fresh, delicious sushi! The Dragon Gate roll was our favorite. I also get Miso soup everytime I eat sushi and this one did not disappoint. Will definitely be back. read more

Love this place. Mindy is the best waitress. Have to check this place out if you love sushi.

Absolutely amazing. Party tray A was delicious! The staff was also very nice. The indoor had nice seating. read more

Kaoru Sushi - Party tray A - Japanese Near Me - Richmond, California

I found this restaurant on Yelp and showed up 40 minutes before they closed. The server told me that they ran out of rice and could not get seated. I was sitting outside of the restaurant browsing where to go and saw how a party of 3 got seated. I went and asked how come they got seated and I wasn't with my family (minor included). She didn't know what to say and mentioned that she actually has rice so she lied to me. Very unprofessional! If I could give 0 stars I would. read more

Service is so slow and it's not even busy to be this slow for 3 rolls. I recommend not coming here if you want to wait almost a hour for such a little order. read more

They provide dining-in now. the lunch box is fantastic! big portion, affordable price as well as fresh ingredients. very satisfied. btw, good service!! read more

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Went there on a whim while exploring the mall. Had some shisamo for the first time per my friend's recommendation and it was stellar. They also call it the pregnant fish and the two color dry rub for it was one of a kind. Dragon roll was on point and the nigiri deluxe had good portions of fish on top. Nice thick cuts and you can tell the fish was as fresh as can be. Would come again. They can handle large parties as well. read more

I was picking up some things at Ranch 99 and saw that this new place was open. I picked some food for dinner. I got the spicy tuna rolls and assorted sashimi (ahi and salmon). The salmon was really fresh and buttery. Ahi wasn't as good, but still tasty. The spicy tuna rolls were pretty fat too. I would definitely recommend! read more

Order takeout... assortment of sushi, their sashimi platter, gyoza and tofu. Everything was fresh and nice size sashimi pieces. Service friendly and my order was ready at my desired pick up time. Even accommodated last minute adds on rush basis for us. read more

Perhaps we had an off day at Kaoru. We've wanted to eat here for some time. We ordered for pick up, which was timely. The sashimi was ok and not fishy, but for the price, I would expect better quality. The rolls were fishy and not good, we threw out over $50 worth of sushi. The miso lacked flavor. read more

good sized food proportions. best karage we've ever had. bento boxes are a good value

So the sushi by itself is good, would order again. The hot plates, mediocre. However, this is a soft opening and they are still working out how serving should go. It took several attempts to get our server's attention and there was a lack of basic knowledge about Japanese food. When we left, there was nobody on the floor - not a sushi chef, server...nobody. We also saw our server run out to pet a dog, come back, and start handling to go boxes and serving settings without washing her hands. Basic restaurant serving 101. The interior is impressive and someone clearly knew what they were doing, wish the service matched that. For now, just order to go until they get their stuff together. I give them 3 stars because it's hard to operate a business in COVID so I'm more forgiving. read more

Wow this place is delicious first time ordering and I ordered from the lunch special section,the portions are generous and the food is delicious I will definitely be ordering from there again , I had a big order so they forgot to give me my miso soup but it's fine everything was absolutely delicious! read more

Had a great time with my mom and sister at dinner tonight. We were able to eat inside and enjoy the atmosphere since they are now open for Dine-in's. The sushi's we ordered were flavorful, we were satisfied, and treated with their kind service :) read more

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Came back for dinner and was much better compared to nearby jap restos. We got rolls and they were very fresh, and we were actually able to taste the fish because some places give very thin portion on toppings to the point that the food only tastes like spicy mayo/soy sauce. I'm not sure about the service but I'll be coming back here for rolls (cant speak for other menu). This is the second jap place id go to around here if Kiraku is closed read more

I was there a few weeks ago. Not only do the prices keep going up (probably due to inflation), but they recently added a 18% "service charge" to the bill (even though there was only 2 in the party) which I didn't even notice until my friend pointed it out. According to the law, they are supposed to let you know about it before you order (which they did not do). I decided to treat the service charge as a tip and therefore added no additional tip. The food is pretty good, but I think this is an underhanded and unfair and probably unlawful. read more

Came during lunch and ordered a California roll and a Spicy Hamachi roll. They were both pretty good, and definitely very good value being priced at $5 and $6 respectively. I would describe this sushi as good, not great, you definitely get what you pay for. They do slice their pieces very thick, I only got six pieces per roll but again, they were almost uncomfortably thick. Very good value, good quality; will probably be my go-to budget sushi when I'm in the area. read more

Love this place. Food is so good. This place is new hidden Gem. Gotta try this place. Service is great and fast. I love how they design this place. Very new and clean. read more

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Overall a very good Sushi spot. Located inside of a mall that has other restaurants and shops it's decor kinda draws your interest and their food doesn't disappoint. Plenty of choices for sushi, plates, bento and drinks! If you need to hit up 99Ranch Asian market make some time and grab a meal from here. read more

Normally CA roll is small for lunch bento box, it this place has huge rolls. Free cheese cake was added for surprised! Teriyaki chicken, ribs, wings, agedashi all was very tasty. I will order more sushi menu next time. read more

Really good service and food. I haven't tried the real wasabi before until I came here. Just ask for the real wasabi and you'll open the new door of the gate read more

One of the best sushi places we have ever ordered from! The Mango Spider, Lion King, and Rainbow sushi are soo good!!! Everything is fresh and delicious, and beautiful! read more

Great kaoru sushi spot, they always have a rotating selection of fresh fish. They have a good non-fish menu available too!

Great decor great food! We went here for a date. Very cozy. We had a couple of sushi rolls, the grilled anchovies, and the octopus. The octopus wasn't great, but the best was wonderful! We'll be back. read more

I had lunch here and it was the best lunch I ever had! The teriyaki chicken had a nice smoky texture, the rice tasted succulent and the miso soup had a nice flavorful taste. One of my favorite restaurants in the ranch market! read more

I love two item bento box,I choice short rib beef + chicken karate,also soup salad rice all in,very good food,like it,outside dine eat open,will come again! read more

Kaoru Sushi - Bento box - Japanese Near Me - Richmond, California

We can on Sunday at about 2.40pm. There were still 80% full. We thought it was good sign. However when the edamame and one roll arrived at about 3.10pm, I realized it is not as good as the yelpers recommended. The edamame were not fresh, there was even icy chips in couple of them. We ordered three rolls, one arrived at about 3.00pm. We still waiting for the other two at 3.31pm right now. The second roll arrived at 3.32pm, without wasabi and ginger. The taste of sushi is fine, nothing outstanding, not bad either. At 3.38pm, we are still waiting for our third roll. read more

Delicious!!! Good price!!! Good ambient!!! Glad I found this place. Godzilla roll, lion king roll, and 49 roll! Very filling!

The food looks great ,the food came on time, great taste, and no complaints. Would order again.

A perfect place for adults, couples, and even families. The food is delicious, and the staff are super friendly. If I live in Richmond, I will come here everyday. Highly recommended. read more

This place is very good. My family and I have ordered party tray A & an order of California roll twice. They never disappoint

Came here with my hubby since we saw they had outdoor dining outside and actually tables inside the mall but outside of their restaurant and we have been craving some sushi. We came here around 7:30 and it wasn't too busy at all. They do close at 9:30 pm but I believe you have to put your order in by 8:00pm. So we ordered from the front and then paid for the food and sat ourselves at one of their tables in the mall area by the candy store. The food took about 20-30 minutes and they bring it out to you in to go containers which was convenient so if you wanted to take it home or just eat it there. We ordered the Lion Queen Roll, Philly Roll, Crunch Roll, and a sashimi plate. All the rolls were very large portions and were very tasty!! The Lion Queen was really good because instead of baked salmon it has baked spicy tuna which I found very tasty with a nice kick to it. My husband said his sashimi plate was good and that the fish tasted fresh. I'm glad this place has seating inside the mall as well as out doors. I will definitely come back again to try other rolls! read more

Tbh, once you try the real wasabi + fresh sashimi, you will not be going to any place else. Hands down the best sushi in the bay area!

This is a new Japanese restaurant, all their foods are just so fresh, you can really taste the difference. The owner is extremely friendly and make us feel very welcoming and relaxed when dining at their georgious outside dining area, I just wish this covid-19 is over and we can enjoy the friendly atmosphere when dining inside. read more

The food here is good but they do not prioritize orders to go at all, regardless if you order online or in person. I ordered two sushi rolls. Over 40 minutes later and I still didn't get my food. So I asked the girl who I ordered with how much longer and she kept stalling by checking in with the customers that were dining in and bringing their food. Finally she comes back and says it's gonna take another 5-10 minutes. I was tired of waiting for literally two sushi rolls so I asked for a refund. She seemed surprised and said something like "I'm gonna go ask," like dude ask for what?? Just give me my money back. She goes to the back and goes to where all the guys are making the sushi's and she tells them (all in another language) and they all get upset and are clearly yelling at her. She comes back and says it'll be another 10 minutes. I told her I didn't care and I would like a refund. She begrudgingly gave me the refund and said I should get in 3-5 business days so we'll see if that actually happens. Like I said, the food is good but I'm not going to wait nearly an hour for two rolls, it's not that worth it. read more