I just wanted to say how extremely pleased I am with my experience with Sir Grout. Our shower stall…read morehas basically been neglected by the former homeowner, so the grout was looking bad, and some of the caulking was coming undone. After calling to set up the initial inspect, Jeff was out there in a few days. He took the time to explain the job, and gave an estimate. A week later, someone was out here to do the work. They were timely, professional, and got it done before the end of the business day. Even when I noticed a small little piece that came undone, Jeff himself came out to take care of it. I don't wish that something else happens in my home anytime soon, but I do know eventually a lot of the other tile will need work. And for that, I'm glad I know I will be able to count on Sir Grout to take care of it!

Horrible experience & never even able to hire this company! Scheduled a virtual estimate & never…read morereceived a call. Called to reschedule the next day & again, a no show even after they apologized & promised to prioritize me. Each time, I confirmed with a email. Called back a THIRD time to reschedule & was hung up on. Not sure what kind of company this is but obviously do not care about my business so I'll take it elsewhere. If this is the hassle just to get a quote, I can't imagine how unreliable the actual work scheduling would be.

Wish I had the pics to show. The Groutsmith came, on time, to give me an estimate. When it came…read moretime to do the job the gentleman was on time as well. He took my old greyish grungy grout right to beautiful. It took 2 coats to go to the light beige color I selected but he was very thorough. It saved me from replacing the time, which was in good condition. I am having them come back to do another bathroom, a foyer and eventually my kitchen counter tiles. I am looking forward to it. I highly recommend The Groutsmith.

From the owner: The Industry Leader in Service, Products and Warranties We…read morespecialize in: Grout and Tile Cleaning and Restoration Grout and Tile Repair and Preservation Grout Clear Sealing, Color Sealing and our Exclusive Restoration Sealing Loose and Hollow Floor Tile Re-bonding Shower Repair and Restorations Granite, Marble and Natural Stone Cleaning and Sealing Anti-Slip Treatment Color Matched Caulking We use Groutsmith™ Professional Products to Restore Floors, Showers, Countertops, Walls and Fireplaces. We DO NOT use High Pressure Steam, Pressurized Water, Harsh Acids or Carpet Cleaning Equipment (all of which can damage grout and tile). You can Trust The Groutsmith™ with all your Tile and Grout needs.

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

Great experience dealing with the entire team at The Grout Doctor. They did an amazing job on our…read moreshower. Highly recommended

If your shower is in doubt, then you need to regrout. Who is better at it than the Grout Doctor?…read moreCall them up if your grout is on its last legs and jumping out the tile. I called up Grout Doctor and they came in on time with a competitive estimate for my master bath shower, garden tub and half bath my kid will use. They are friendly, professional and masters of their craft. Jeff came out to get a visual on the job and estimated on the spot. The following week Garrett came out and spent a couple days working meticulously on the removal, repair and making my shower and tub and tile look like new. I've bought multiple houses and it always comes down to a neglected shower by the previous owners. Luckily I've used Grout Doctor in the past so knew who exactly to call. They gave me a competitive quote and demonstrated quality work. Give them a shout out today! Check out the photos if you'd like to see their work.

The process started with a free quote. They were really good about communication and the owner,…read moreBrian, came out to do the quote. I got a discount for a higher priced job. They were about 2 weeks out in scheduling and when the day came, Marco and his daughter came out to clean our master bedroom shower. It was a tough task and they crushed it. It looks brand new and took them all day. They were diligent and respectful of our home, answering all questions we had about the process and estimated time of finish. After the service, they provided maintenance instructions and they take credit card with no extra fee.

Marco at Grout Master just spent the complete day in the Master stand up shower of our bathroom …read more And it truly looks like a new shower . All the grout is new and the color matched epoxy looks fantastic! Marco left things absolutely clean and like he said he's the best I've ever seen ! Will get them to do the other bathroom next ... could not be more pleased Mike Dougherty / Roswell Ga

Blake and Chris did an outstanding job. They are very hardworking, polite gentlemen. They told me…read morewhat to expect, particularly with months old dog urine stains, quoted me a fair price (which I knew ahead of time) and cleaned my carpets beautifully. Little water let behind, no soap used and I'm very pleased. Absolutely recommend!

Didn't communicate well via text and then got pushy to do work with no bid! Never came to house to…read moreeven look at project.

I highly recommend Back to New Tile and Grout. David was always quick to respond to any and all of…read moremy questions and very flexible to our scheduling needs. His work is fantastic and our floors look like new! I look forward to working with him again in the future!

From the owner: We provide premium commercial and residential floor cleaning services in the Atlanta Metro area…read more With over a decade of successful experience we are confident that we will provide you the premium cleaning services that you want and deserve. We are the tile cleaning and grout cleaning experts but we don't stop at tile and grout! We also specialize in concrete driveways, pool decks and more. We use the latest tools, technologies, hot water, water extraction and specialized pressure tools to get your tile and grout floors back to new and looking amazing! If your grout is damaged, missing, stained, ugly or you just want a new look, we also specialize in color sealing. We offer a verity of penetrating sealers and typical coatings that will need your needs and offer long term solutions. While we are there bringing your stone surfaces "Back to New" let us offer you a special offer to steam clean your carpets.

These folks are the best. My rugs were cleaned and returned as promised. I highly recommend them.read more

I was on shift at Burn Bootcamp Marietta when Certified Clean Care arrived to clean and disinfect…read moreour gym. The technician was professional and polite, very efficient when getting set up. He got started quickly and made me aware of the timeframe it would take for the floating floor to dry. The technician left the fans on overnight to ensure dry carpets when our members arrived the next morning for camp. The carpets look amazing!