Ordered delivery at 7:04pm, it's now 9:09pm.....2 hours plus and still no food. The estimate time was 8:15pm; I live less than 5 minutes away right down the street. No apology when I called, just we are busy it will be there soon. I understand your busy but don't do delivery if you can't handle it. If you want to pay $40 for two dinners and get your food in 2 hours and counting....this is your place read more

My order here arrived fast and was passable but it just felt so slapped together. Really not good quality Chinese food. It's Americanized so much it hardly has any flavor or anything very good about it. I'm gonna say if you're ordering delivery, for me I'd pick another place around here. There are so many that are better than here. read more

I used to love the food from Katana, but it's been terrible the past three times I've ordered. The first bad experience I had was when I ordered chicken pad Thai at a spice level 10, and there was literally NO spice in it. I'd been ordering takeout for a long time from there, so I assumed it was just an off night. The second bad experience was very similar; there was no spice in the pad Thai, but also, the delivery was 15 minutes later than quoted. My last order from there was also terrible. Again, spiceless and cold. Also, two of the items I ordered weren't delivered, so the driver had to return...with more cold food. I don't recommend this restaurant any longer, and I definitely won't be back. read more

Best Japanese in Pittsburgh and I have been to them all. Great sushi and awesome filet and chicken hibachi combo. If your into it, try the Kim chi , very good flavor if you like that sort of thing. Absolutely delicious Saki. read more

I'm a fan of Katana! Yummy in my tummy! Great place for sushi at a convenient location. If you live anywhere in Dormont, it's a short walk away. You can't beat the all-you-can-eat sushi special that runs Sunday through Thursday for $23.95. I'm usually eating at least $30 worth of sushi (I've got a huge appetite). The staff is polite and on top of things and the food is prepared quickly. The atmosphere is clean and in the back portion of the restaurant it is fairly quiet. It can get a little rowdy in the front of the restaurant where the hibachi tables are located. Some of the cooks love an audience and put on quite a show for their customers. At times they can be loud but it's never been a problem for me. Give Katana a try when you're craving sushi! read more

Best sushi in the Burgh and they deliver! Volcano and Godzilla rolls area the best. Also, try the spring rolls. Wowzer!

LOVE their sushi. They're delivery is also very fast. I usually order their Lo Mein and a sushi roll when I get delivery. I ordered their Hibachi for delivery a couple times and am always slightly disappointed because my vegetables and meat are usually in water? Literal water. I am never disappointed when eating it there though. Everyone is so nice and the food is always so good! read more

So I ordered a 20 dollar order and gave a $2 tip and the delivery guy flipped out at me. Also my food had hairs. Horrible business and I will never order again. read more

The food here is very delicious, HOWEVER I have ordered delivery twice and they were extremely rude to me!! I live 3.1 miles away, which is supposed to be in there delivery range.. The first time I ordered I had tipped $20 on a $55 tab. I placed a second order a month or so later and she had told me they would not come unless I spent $60. I didn't understand why, but I was planning on spending a lot anyways. I also tipped well that time as well. I had tried to place a third order a few months later and was refused. She told me it was too far away.. I insisted it was only 3 miles, a 10 minute drive but it didn't matter. Since then I have not ordered and probably won't ever eat at the actual restaurant. The phone lady treated me with such disrespect that it's upsetting honestly. read more

Do not eat here I found a Roach in my sushi roll. After eating it. Also pee in the lady's room all over floor and toilet

I order delivery from here at least once a month. The food is delicious, always hot when it gets here, and usually arrives early. Have never been to the actual restaurant, but would highly recommend the take out. read more

We used to love the "all you can eat sushi" at Katana (not inexpensive, however, around $25.00 a person before beverage or tip), HOWEVER the last number of times we went we placed an order and they only made and served us a third of the order, no explanation, no apology, no informing us that they had not made all that we had ordered. When we asked the waitress she simply said "they do that sometimes." This did not only happen once, it has now happened three times with no explanation or apology, as if it was simply acceptable? Come on?!?!? The end result is that if you actually want to have all you can eat sushi plan to stay for HOURS to finally get the sushi that you should receive the first time you ordered it. Not only is this disappointing but actually insulting. read more

I have always been a huge fan Katana to the point where I ordering from there at least once a week. About 3 weeks ago (around noon ) I placed an order totaling forty some dollars and it took almost 2hrs to be delivered. It was cold and tasted old. I live 3 to 5 mins away from this restaurant. I thought to myself things happens, i use to work in a restaurant. Well last Saturday it happened again! Now I'm starting to get upset because I'm spending close to $50 every time I order, I expect my food to be on time and hot! So I'm really hoping that this will never happen again because other then those 2 bad experiences, i LOVE KATANA. I HAVE never eaten inside i always have it delivered. read more

I visiting my friend Kris in Pittsburgh. Kris insisted having dinner at Katana.I was so impressed this place is comfortable. And they have happy hours from Sunday to thrusday, this is a great deal if you like drink you can't missed the happy hour. So we came to this place the sushi rolls really catch my eyes I have been to other places in Pittsburgh, they don't have many special rolls however katana has more choices. The sushi chef recommend their special madai it's kind of fish. Not gonna lie the fish was tasty. I think people should try this new place. I have been here twice last time I came with my parents because they love the seafood combination in katana. Everything is wonderful. To be honest .katana sushi restaurant is full of surprises. read more

Great atmosphere, service and food! I was really surprised how nicely they fixed up the the building. They have hibachi, sushi bar and regular tables. The hibachi was excellent, generous portions, great showman ship and reasonably priced. On Sundays, they offer buy 2 hibachi meals get a kids hibachi free. They also run nice happy hour specials throughout the week. I hope that people start discovering this place before it is too late! read more

I ordered online. One order of Hibachi chicken. My estimate for delivery was between 45-60min. After an hour and a half, I call the restaurant to check the status of my order. The woman who answered the phone told me that it was still in the kitchen cooking. One order of hibachi chicken was still cooking 1.5hrs later. But she said that my order would be ready in 10-15min. This is my guess, they never started making my order. After I called they did. I've been there for dinner and if you've ever been to a hibachi restaurant you know that they cook it right in front of you in about 10-15min. They cook dinner for 8 in 10-15min. I ordered around 7pm and got my dinner around 9. I will never order online from there again. And I probably won't go there for dinner either based on the fact that they told me my order was still cooking and I know that was a lie. Katana gets 1 star simply because there is a hibachi chef there that is hilarious. That star is for him. read more

The food here is good and I like it. However I ordered delivery on a Wednesday night at 5:40. I was told delivery between 6:40-6:50. At 7:00 I got an alert to my phone the my food was delivered. So I called the restaurant to tell them that no one has delivered my food like the alert said. I was told it wasn't delivered yet and that the driver was on his way now. It is now 7:30 and still no food. I live 1.9 miles from the restaurant. My order was a chicken fried rice, California roll and a house salad. On another note the delivery driver was extremely nice read more

Walked in and the lady couldn't understand me ...I ordered plain chicken and broccoli-no other vegetables- and white rice...then I wanted to eat there-food came in to go bag- when I asked for a fork she gave me chopsticks... again I asked for a fork and she gave me plastic fork -next I asked for a plate and she acted like it was too much trouble to get me a plate or worse that it was costing her money precious dollars to have to give me a plate which she would have to wash later... worst place I've ever eaten... I even asked her if there were mushrooms in their veggie rolls - she had no ideathat is probably why they have three orders sitting on the counter nobody pick them up for the past hour-I even overheard her arguing with a guest on the phone about having to deliver an order after it sat here for the whole time I was here... wish I could've called them and told them that their food is been sitting there for an hour but they'll find out unfortunately. If you can't understand what you're serving don't know what you're serving or can't understand take out or delivery... get out ! read more

The food is good, but if you are ordering delivery do not expect it to ever be even close to the time they say! This is the third time now that we ordered to our business and have been told 45 min, we are lucky if they come in an hour and a half! One time was pushing 2 hours! We had to call three times and they kept telling us he was on the way and would be there any minuet. Well, that turned into another 25 min! They need to hire more drivers or tell customer's a real time we should expect our food, so frustrated with this restaurant! Will not be ordering again. read more

Creative rolls, high quality & reasonable prices. Ambiance needs some work. If I remember correctly they were playing country music.... and there wasn't much charm. Maybe dim the lights and play something more upbeat and innocuous... electronica? read more

Had the filet and chicken habachi. I was impressed w the quality of the filet and chicken along w the generous portions. The waitress was on the ball w keeping our waters full along and the huge bottles of saki coming. read more

I gave this place 2 chances. i love japanese food and really wanted to love this place because it is close to home. I was underwhelmed the first time and disgusted the second time. the food was tasteless and not what the menu stated. Soba noodles are not white, they are buckwheat and are beige at the lightest and brown at the darkest. When I called (i had delivery) to tell them that I did not get what I ordered, I was told that it was correct and I was wrong. Food was tasteless and service was Awful. Do not waste your money or your time. read more

Katana has pretty good food, nothing spectacular. HOWEVER, Do NOT order delivery ! I have tried it 3x: first time 1.5 hrs, second 1 hr 40 mins, third: TWO HOURS ! I live 0.5 miles away! Absurd. They shouldn't even offer delivery Bc they clearly can't accommodate it. read more

Just ordered a rainbow roll and it was terrible. No taste at all. The shrimp hibachi was average. $28 for terrible sushi and average hibachi.. Never again! read more

I've been waiting to write a review until I'd eaten here a few times. After eating both in the restaurant and ordering online, I can confidently say that this place has the worst service in Pittsburgh. First, if you order online: expect to wait more than 90 minutes. No matter what day of the week, you will wait an unacceptable length of time. And if you call, you will be greeted by a rude, inconsiderate hostess who tells you "you haven't been waiting that long," even though the app sent you a confirmation email 90 minutes prior. My delivery service tonight topped it off- after waiting TWO HOURS for the food I ordered, I called and was told that my driver had already been there, tried to call me, and left. First, I was here the whole time- there is no way I missed the delivery. Second, they absolutely did not try to call, as I had no missed calls on my phone. What most likely happened is that I ordered online and they didn't see my order or forgot about it, then told me I was lying to try to hide their mistake. The service, attitude of the staff, and delivery quality is miserable. Blaming their customers for their inadequacy is a terrible business model. As for eating in the restaurant, they do not have well-trainer servers who know the menu. Each time I ate there, there was a new employee who told me she'd "just started." It seems as though they cannot keep a reliable staff of servers, for whatever reason. You'll wait a long time and receive, at best, sub par service. Not recommended. If you order from here, order at your own risk. read more

After finding hair in the second order I did have stomach problems from the chicken that was in that meal I do think the health department needs to know about this place and investigate what is going on there. read more

Food here is pretty good for the price. It's great for when I want some hibachi or Chinese and don't want to have to drive too far.

four of us from a local salon ordered lunch. one ordered sushi, one hibachi, the other two got chicken with eggplant. not awful, just blah and portions were very small ... I mean one person could've eaten all four meals. bland. I won't eat here again and don't t recommend when there are so many other better options. really disappointed. read more

Delivery was fast and food was hot. You can even get the Hibachi delivered. I like the fried dumplings, pork roll and their noodles are the best! read more

My husband and I went here for lunch today (Saturday) and had a really good experience. The place was empty but they had only been open for an hour. We got the beef negimaki and it was awesome! We eat got sushi for lunch, rolls and nigiri and everything tasted fresh and delicious. It was a little pricey for lunch ($48 with tip) but we will definitely be back again. read more

Chinese food is really gross. Sushi is at times pretty good. Mostly just passable. Rude people who act like your bothering them the second you call/walk in. Plenty of better places nearby. read more

overall is okay had high expectation on the duck but it is way too over marinated.... i will give a 3.5 read more

Went in for the 'all you can eat sushi'.... More like all you can eat RICE. If you are a sushi fan don't waste your time. The fish quality was below average to poor. The portion size for sushi was a fist size chunk of rice and a piece of meat so thin the chef may have used a razor blade. Would not recommend for the 'all you can eat' deal. read more

If you're trying to order via Grub Hub or any type of delivery for that matter then please rethink your decision. Last night I tried ordering from Katan on Grubhub. I placed my order at 8:15 pm on a Sunday through the Grub Hub app and expected about an hour delivery time even though I only live a mile away. At 9:45 pm I still had not received my food and when I tried to call the restaurant, they were closed! Apparently they close at 9 pm on Sunday's and decided not to fulfill my order but was ok with keeping the money that I paid for it. This is not the first time either that I've had terrible delivery service with Katana. I wanted to try again though because I figured maybe it was just a bad day for them last time. Nope. Either your food arrives an hour and a half later and is cold, or you don't get it at all. Plus the food isn't that great to begin with. Sushi is bland at best and the Chinese dishes taste like they've been sitting out all day. read more

I've been to Katana numerous times and it's always delicious. My husband & I normally get sushi and Chinese entrees. Prices are very reasonable and they normally offer deals/coupons on Groupon, Living Social or Just Pay 1/2. Definetly worth a visit! read more

We got take out last week. Not good at all. Tried a couple rolls. The fish wasnt fresh at all. We also got noodles and chicken aka. Lo Mien that was terrible and I tried Thai curry chicken that had no flavor (not even a little spicy) And it was slimy. Won't get take out here ever again. So the search continues for good take out in the Beechview Dormont area. read more

Had the chicken pad thai. The noodles were overdone, the chicken was gross (not sure what other word to use for it), and the sauce was sickeningly sweet. Wouldn't go back. read more

Food was great, but with 4 people and a $98 bill they would not accept the groupon the night it was expiring, because one other person got the Sushi special for $23.95. $23.95 is not a cheap special, and with 2 - $10 corking fees on 2 bottles of wine they said they are loosing money. Completely disappointed since they averaged $25 per person and basically wasted the groupon. ---Not customer friendly at all, but they had great food. :-) :-( read more

I came to Katana for the first time last Friday, January 2nd. There were 4 people in my party. We made a reservation for the Hibachi. We were seated immediately. Our waitress came over and got our drink orders and came back with them fairly promptly. Next, she took our food orders. I personally don't like hibachi so I wanted to order Basil Noodles. I was informed that those weren't available so I ordered Lo Mein instead. The salads were brought out quickly by another member of your wait staff. This waitress was asked by multiple people for refills and chopsticks since our waitress had disappeared. Our chef, Clint, was AWESOME! Very funny guy. Very talkative. And the 3 other people in my group that got hibachi were very happy with their meals. During the "hibachi show" put on by Clint, our waitress came back to the table to check drinks for 5 of the other patrons at our table and one member of our group but never the 3 remaining. Not once did she try to offer us another beverage or just check to make sure we were ok(and we were the only people at the table having alcoholic beverages)! The hibachi show finished and most people at the table were nearly done with their meals and my lo mein had yet to be seen. Clint was concerned and tried to ask the girl that was at the front counter about it but she offered no assistance. Finally our waitress came over and I had to motion her over to me as she was ignoring me! She said, Oh! Your food will be done soon! And then she go away from us as quick as possible. Did she go check on my food in the kitchen? Nope! To add insult to injury, she went to the hibachi table next to us to check on their drinks. Another 10 minutes go by and everyone is done with their food and mine finally comes out. When she puts the food down and 3 of us asked for more drinks since we finally had her. She came back over with our drinks. I ate BY MYSELF. Then asked for our bill. I HAD TO SAY SOMETHING ABOUT OUR SERVICE. I am NOT one of THOSE people. But, it was just not acceptable. She said, sorry after she listed a bunch of excuses as to why my food took so long. And I said ok, but you never checked on our drinks. She offered to take $5 off the bill. I would have expected a little more than that. Overall, the food was good but the service was seriously disappointing! I would give 4 Stars to the food and the Chef, Clint. But the overall service was TERRIBLE. read more

We are for sure a fan of their food, and Clint is awesome on the hibachi table, always happy and makes us laugh! We like the pricing, too! The ONLY downfall of this place, is the wait staff and people that seat you. My husband and I have been coming here for several years and if they would just get some pleasant staff in place, more like Clint, they would be a 5 star restaurant! Service is very slooowwww. read more