My fiancée and I walked into the Diamond Exchange and there were vendors everywhere.But Mark from…read moreParamus Diamond Center was the only one that took the time to educate us on what gives you the most for your money and what actually delivers the wow factor. I researched everything he told us and it all checked out -- he's honest and reputable. Lidya knew exactly what my fiancée wanted and explained the stone grades so we understood what we were looking at. We ended up with something beyond beautiful, meaningful, sparkly and for a fantastic value! My fiancée glows every time she looks at her astounding ring!  If you want honest people who educate you instead of pressuring you, go see Mark and Lidya. Five stars

Go see our friends, Danna or Eddie Yildiz! Great people great service . Been going to them for…read moreyears and have recommended to all friends and family

A few years back I brought my wedding band and wedding ring to the store to get them enlarged and…read morecleaned. The results were amazing (kudos to the craft person/jeweler who cleaned/enlarged my rings). The sales people were another story. When I asked the male sales person how much the enlargement and cleaning would cost, he responded, "Not a lot." Really? This was so unprofessional. Unprofessional Act #2: I had to call to find out when my rings would be ready because no one called me. Unprofessional Act #3. When my husband picked up my rings, the sales woman made a remark about how small the rings/my fingers/hands were. I am an Asian-American woman/mother who has been harassed by many White Women/White Men in Upper Montclair, Montclair, Cedar Grove, Verona & West Orange, NJ for years. It saddens/shocks me to admit the level of racism I have experienced in this area. I was shocked that the sales woman remarked about the size of my rings/fingers after we paid $150.00 to get these rings enlarged/cleaned. The lack of professionalism in Essex County, NJ is disappointing, yet no longer shocks me now that I understand how racist this area is.

Replaced batteries on watches and a small jewelry repair. Immaculate service with quick turnaroundread more

Only 2 sales people and only let you enter according to sale people. Observed so many people walk…read moreaway to avoid waiting in line. Was very sad to see. Should use the door person for sales not to line monitor.

I really enjoyed my shopping experience here. I was greeted right away and we went through a wide…read morearray of gift options. I was on a time constraint, but was met with courteous, polite, hospitable and professional sales representatives who got me out with the perfect gift wrapped gift with time to spare.

Very grateful to Deborah Grasso for helping us maintain our family's sentimental heirloom pieces,…read morerepairs, and updating my jewelery wardrobe. A local family business backed by decades of expertise - offering trustworthy personal attention to detail & customer service that big outfits cannot accommodate. Highly recommended.

My favorite jewelers store. They have been around for decades and you don't find old fashioned…read moreservice like this anywhere! The owner will always remember your first name and will work with you on all your needs Hours are adjusted during covid so call before going.

My father in law passed away 4 years ago. He wanted my son to have his Rolex watch when he was old…read moreenough. I had an idea to engrave the backing with his signature, the dates he had it, I had it with room for my son to add the date he gets it. I asked a few jewelry stores and they couldn't do it. I can in to Kevin's and he said he could. It came out beautiful and is such a meaningful thing on an heirloom like this. When I came to pick it up Kevin insisted he would accept money for it given the back story. They are wonderful to deal with, the nicest people, and very skilled. They have earned a customer for life

Kevin's is amazing. They will stop at nothing to make sure you leave completely satisfied!…read more Bought a few chains from them and they make sure everything is perfect! Al, Andrew and Kim are awesome to work with, and also Kevin of course! Thanks for all you guys do! -Brendan

I visited Hartgers on the recommendation of a friend who, as I understand it, has a long standing…read morerelationship with them over the last 20-25 years. If I'm being honest, the air is beyond elitist and uncomfortable. God forbid you don't intend to drop $10k, at a minimum, on one of their offerings. NO ORANGE JUICE FOR YOU!!!! It's a hard pass for me (primarily because I don't drive a 2028 Ranger Rover HSE V12 Hyper-charged), but they've been in business for a long time, so I don't expect my opinion will have any bearing on their continued "success".

I am a 15+ year customer of Hartgers. Had the pleasure of working with them while at a local bank…read moreand our relationship has grown tremendously as customers. Dealing with all the Hartgers boys and their staff has always been a pleasure. We feel like family when coming to their beautiful store. Their commitment to the products they sell is evidenced by the updates and expansion of their store and product line. Always willing to work with you to put together a special gift, either a watch or gorgeous jewelry or both. There is no other store like this. Thank you to all @ Hartgers.

Went here with my sister and cousins for a girl's day and had such a great time! She was patient,…read moreattentive and answered all of our questions. We're a group of tough critics and she handled us so professionally. I ended up getting a solid gold "box" chain ankle bracelet with the evil eye charm and it came out so cute! This place is located off the Main Ave so we made a whole day out of it! The Main Ave has cafes, restaurants, boutiques and other shops! Such an awesome time!

I was genuinely so excited to visit this studio. I'd had it saved from Instagram for months because…read morethe chains and charms looked beautiful online, and I was even planning on booking a permanent jewelry party here with friends. Unfortunately, the experience couldn't have been more disappointing. We had an appointment, but from the moment we walked in, it felt like we were an inconvenience rather than customers. I understand they were busy and accept walk-ins, so I tried to be patient, but there was little effort to engage with us, ask what we were looking for, or make us feel welcome. The biggest issue was the complete lack of flexibility for a business that advertises custom jewelry. I was told getting a permanent bracelet would take 25-30 minutes, which already differed from the estimate on their website. Again, not a huge deal. Then I chose the chain I wanted and was told they don't put charms on that chain. Fine--I was willing to compromise. I picked a different chain and a pre-made charm instead. Once again, I was told they don't normally put charms on that chain either. At that point, I showed the employee one of the many permanent bracelets I already own, explaining that it started with one charm and I'd added others over time. I even said I didn't care if the charm interrupted the pattern or wasn't perfectly centered. I wasn't asking for anything unreasonable--I was simply asking to customize the bracelet I was paying for. Instead of listening or trying to find a solution, I was met with excuses and an argumentative attitude. The conversation felt incredibly dismissive, and I honestly felt like I was being talked down to. There was no effort to accommodate me, no suggestions, and no attempt to make the experience enjoyable. It felt like my business simply wasn't worth the effort. At that point, I walked away without buying anything. Not because they couldn't do exactly what I wanted, but because of how I was treated. For a company built around creating personalized jewelry, the experience felt anything but personal. If your idea of "custom" only applies within a long list of rigid rules, that's something customers should know before making the trip. I left feeling completely blown off, unwelcome, and disappointed. I was ready to spend money, book future events, and recommend this place to friends. Instead, I left wondering why I was made to feel like asking for a simple customization was such an inconvenience.

I've shopped here for a few years. I love the merchandise and the overall variety of selection…read more However, I observed several jewelers in my last two visits not wearing masks. Both times I turned right around and did not go inside. It's sad because I really like this establishment but I'm not willing to risk my life to buy jewelry.

Came here with my boyfriend to look at rings and was surely not disappointed! The selection is…read morevast, varied, appealing and well laid out. We ended up buying at M. A. Jewelers from Sean. He is located at the front of the store right by the entrance doors towards the left side of the center. Wow his diamonds and selection are incredible and he provided such great customer service. He was very patient, listened to our needs, showed us many different options and offered us a great price! We can't wait to come back and buy more from him! Best booth in the jewelry center (and I went to every single one to compare so I know)