I was very skeptical about going here but was greatly surprised by the professionalism, quality,…read moreand value of this dealership. When you walk in you are instantly transported to a high end showroom of the finest cars. The salespeople are friendly but not pushy. I have had my new car for a couple years now and no major problems (listen if you buy used you are going to do maintenance) Long story short, I will buy another car here if they have what I am looking for. Don't be afraid of the outside appearance, like most things it's what's inside that counts.

I bought a 2020 Audi from Ultimo Motors, and within a few days, it was displaying a bunch of…read moreelectrical issues with the doors/latches as well as the trunk needed new gas struts because the trunk would open then drop a few inches down. Another issue it had was the AC motor needed to be replaced because it was very loud. I took the car to Audi and they did an inspection and told me these issues/failures/faults have been there for a while so its obvious that Ultimo Motors never serviced the car but instead tried to hide all of these issues. When I first went to see the car a few months ago Ben pulled it out and parked it, by the time I walked out there, the trunk was already open, the ac was on full blast so I am assuming that these were known issues and if I didnt notice the trunk drop as it opens I wouldnt have asked any questions. Also since the ac was on full blast, we couldnt hear the faulty motor. I even purchased the extended warranty for $5500 and the finance person told me that it starts the day of purchase so when i told him about the issues i was having, he told me to take it to Audi for diagnostics and repair. Whe I took the car to Audi to get those issues repaired less than a month after i bought it, the warranty repair was rejected stating that there is a 45 day elimination period wjere the deslership would be responsible for any issues within the first 45 days! Ben stopped responding to all my emails and texts, but when i called the office line he answered and said hed let his manager know about this and that hed give me a call back. I never heard back from him, so I started reaching out the manager myself and tried to get them to pay for the repairs which amounted to about $2600 at the time for the ac motor, and door latch replacements. The manager offered $400 at first but after multiple emails he agreed to send me a check for $1000, even though this should have all been covered by them. DO NOT BUY from this unethical dealership. Worst experience of my life!

I got a truck to start my business and I got the best deal ever. Ray is very honest and not like…read moreother dealers who are out for the scam and your money. He want to see you floors and get the best deal for your dollar honest man.

I have had nothing but positive experiences with Ray at Highland Auto. He has worked on two…read moredifferent cars and issues. He charged me a fair price for repainting a big scratch on a black jaguar. Totally fixed as if it as if it never happened. Half the price of a specialty (quality) paint shop. He also discovered a problem with a minivan that was really hard to diagnose. He got the hard to find part from the manufacturer and fixed it for a fair price. I think I would have paid at least double at the dealer. My experience has been solid. I recommend Highland Auto.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Thoroughly recommend Gary to help guide you through deciding on a car, finding it and negotiating…read morethe price - he does all the heavy lifting, is professional, well connected and tells things as they are. It's great to have Gary in your corner!

Gary was very helpful and easy to work with. I also liked the dealers he recommended.read more

Even though we didn't get yo do business. I had the pleasure of meeting a real honest man name Ed…read more We email each other for weeks until I rode out their to view the car. And Ed is the real deal know scams, no bogus cars, or trying to make to get something you didn't ask for. I mostly enjoy our conversation we had. He has a great sense of human. Thanks Ed for your honesty these dealerships need to that notes on how to be honest like you. Luv

Buying a car at this dealership can only be described as stress free. Ed was extremely helpful in…read moreevery way, including not selling the car out from under us in between making an appointment and us arriving to look at the car. He immediately made us feel comfortable, as if we were his family. The car, a 2010 Volvo S80 T6, was very clean with new tires and an oil service already performed before the sale. Again, Ed will not let you down and I fully recommend his dealership!

Raul had amazing customer service. He took a customer friendly approach, ensured we got the best…read moredeal possible and made sure we walked out of the store with the car. I would highly recommend everyone coming to the store.

Overall, this was an extremely negative experience. Gravity Autos agreed to replace the worn tires…read moreon the BMW X3 M Competition I was buying. I asked salesperson Don Barclay three times what tires were installed. He repeatedly said he would show me, but never did. After signing, I discovered that the dealership had installed inexpensive American Roadstar private-label tires. On a high-performance M vehicle, tires directly affect braking, traction and handling. Instead of taking my safety concern seriously, GM Gibran Naseer dismissed it as "brand preference" and focused only on whether the tires met the minimum legal standard. His response made me feel that saving the dealership money and closing the sale mattered more than transparency, customer trust or providing tires reasonably appropriate for the vehicle. Management refused any replacement, credit or compromise. Gibran Naseer is a dishonest and dollar oriented salesman, do not buy from them.

Bought a new Volkswagen from the dealer, friendly stuff and they walked me through every step of…read morethe way. So far the maintenance experience has been good

BEWARE Muller scams seniors and maybe others. They told me I needed a transmission flush since our…read moreJetta had 67,000 miles. I contacted my previous dealer Jennings Volkwagon, and Jennings told me I had a recent transmission fluid flush at 63,000 miles last year. So they told me I needed another transmission fluid flush soon after I got one from Jennings Volkswagen. I do not recommend this Muller Volkswagon service dealer.

I've been Muller Honda's client for many years now, purchasing a total of 5 Accords, both for…read moremyself and my wife, from them, each we've kept for about 10 years. Their service is also great, honest and professional. Just last week I picked up my '23 Accord Hybrid that was involved in an accident, which I preferred them to repair, them knowing this car better than any regular body shop. THEY DID A PERFECT JOB!!! I call Muller Honda "THE NO B.S. DEALERSHIP."

Had a great experience was able to get a great deal on my car. Didn't take all day to get the deal…read moredone which was a plus. Great price great experience definitely will be back.