1. Ken Garff Kia

    0

    Avondale, AZ

    Ken Garff Kia

    2.3 (49 reviews)
    Open 8:00 am - 9:00 pm

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    Robyn P.

    I recently had an outstanding experience at the Kia service department where my husband and I purchased our daughter's used Kia (she had upgraded to a new vehicle). As longtime Toyota owners, this was our first experience with Kia, and we were thoroughly impressed. We initially made a routine appointment for an oil change at the dealership, where we met our service advisor, Destiny. She has single-handedly turned us into fans of this dealership. After years of dealing with various service advisors, working with Destiny was refreshingly different. What made her service exceptional: She proactively informed us about our daughter's extended warranty that was nearing expiration. She then had mechanics perform a complete vehicle inspection, which revealed two repairs that could be made at no cost under the warranty. Her communication was outstanding. She kept us well-informed about parts ordering and, most importantly, arranged for a loaner car since we only have one vehicle. The loaner she provided had just 300 miles on it - what a treat to drive an almost brand-new car while ours was being serviced! We've been very impressed with Kia so far and plan to continue using this dealership exclusively for our service needs.

    Leak from gasket/plug
    Cat M.

    Had an amazing experience with their service department! Paul Steenman had us in and out in one day with a diagnostic for an oil leak that they immediately addressed and fixed! Got a great deal on a set of 4 tires with an alignment and with a rebate! Honest pricing and fantastic service and communication through the whole experience! Thank You Paul and Ken Garff Kia!

    Kia K4
    Brandon M.

    5 STARS - BEST CAR BUYING EXPERIENCE EVER!! If I could give 100 stars, I WOULD. After weeks of stress, haggling, and dealing with slick-talking salespeople at other dealerships who couldn't seem to listen or deliver--walking into Ken Garff Kia and meeting Samantha Burke was like stepping into a whole new world. Let me just say this: SAMANTHA. IS. THE. TRUTH. From the moment we walked in, she made us feel like family. She was warm, knowledgeable, zero-pressure, and genuinely excited to help us find what WE wanted--not what they were trying to push. After being jerked around by other dealers, we were exhausted. But Samantha took the time to actually listen to our frustrations, and she worked her MAGIC. We told her what we wanted, and not only did she deliver--she got us into a 2025 KIA K4 that's practically straight off a spaceship. Sleek, tech-loaded, and an absolute dream to drive. And the price? An UNREAL deal that other places told us wasn't even possible. Samantha made this the EASIEST and most ENJOYABLE car-buying experience of our lives. No gimmicks, no games, just real talk and RESULTS. I don't know what kind of superpowers she has, but give that woman a raise, a crown, and her own billboard! If you're tired of the runaround, GO SEE SAMANTHA BURKE at Ken Garff Kia. She's a queen, a legend, and the only reason I'll ever buy a car anywhere again. Thank you, Samantha--we are OBSESSED with our new ride!

    I have texts and emails to prove it.

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    1 month ago

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    1 month ago

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    15 days ago

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    17 days ago

    Recently purchased a Kia, and the experience was awesome. Alexander was the sales rep, and he made this all flow like smooth peanut butter

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    2 months ago

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    2 years ago

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    10 months ago

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    1 year ago

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    9 months ago

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    2 years ago

    Richard and Primo were fantastic to work with. They listened to what I wanted and made it happen. Worth the drive to work with them.

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    10 months ago

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    1 year ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - Ken Garff Kia

    Review Highlights - Ken Garff Kia

    Paul Steenman had us in and out in one day with a diagnostic for an oil leak that they immediately addressed and fixed!

    Mentioned in 3 reviews

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    AutoZone Auto Parts - My Daughter back on the road

    AutoZone Auto Parts

    (19 reviews)

    I will never buy a single item from Aiutozone again!!!! Nor will I recommend anyone buying anything…read morefrom them. I bought a battery in 2024, they sold me a H7 but handed me a H6. My battery recently went bad so I removed it from my truck, went in to get it test to verify that it was the battery and not anything else. Test showed it was a bad battery. But because the warranty is under an H7 and the one I bought back was a H6 they could not warranty it out. The manager admitted this has happened before and there is nothing they could do about it! So now I have to pay for there mistake or was it if this has happened before? Is it their way of getting way with not warranting parts and getting more money? I think it's highly plausible! Take your business elsewhere? I would rate zero stars but I have to given them something in order to post!

    They have thee WORST customer service. My fiancé place an online order earlier in the day due to…read moreuse heading up north to clear out some bush on our land. A $60 worth of items and all was cancelled due to them not having a stupid funnel. They cancelled the order. So we are in the store and they started pulling everything again and forget they didn't have a funnel so they cancelled it AGAIN. Called customer care and they didn't seem to give a damn. So now our funds are held up waiting to be to be refunded so had to outta pocket AGAIN for everything but the funnel. Let just say your company just lost a family of customers

    Ken Garff Kia - car_dealers - Updated September 2026

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